AN
Verified User in Airlines/Aviation
"Savings and Style"
5/5
What do you like best about TruCentive?

First, we have used a lot of platforms for delivering gift cards. TruCentive has saved us about 20% on our deliveries by returning unclaimed cards and secondly they let us design professional emails and landing pages that are about us, not them! AND they let us send from our own email addresses so it doesn't look like phishing. Review collected by and hosted on G2.com.

What do you dislike about TruCentive?

So far, we are elated! If we could have more reminders that might be nice, but not really necesarry. Review collected by and hosted on G2.com.

Response from Jim Meyer of TruCentive
Edit edit

Thanks so much for your support! Our goal is to provide a more cost-effective solution with a better experience for you and your customers.

TK
Tom K.
Research Assistant
Small-Business (50 or fewer emp.)
"Gift Cards, Payments, SWAG"
5/5
What do you like best about TruCentive?

We just launched an employee engagement program that includes onboarding and ongoing rewards for our team. We offer a mix of shirts with our logo, mugs, and a selection of gift cards for those who have been here a while... too many shirts. Everyone is happy! Review collected by and hosted on G2.com.

What do you dislike about TruCentive?

So far so good. We launched in January and everyone is happy! Review collected by and hosted on G2.com.

Response from Kate Gonzalez of TruCentive
Edit edit

Thanks so much for taking the time to leave a review! We are so happy that TruCentive is elevating incentives for your organization!

AN
Verified User in Executive Office
"Procuring gift cards"
4.5/5
What do you like best about TruCentive?

World wide gift cards are easy to distribute and funds come back to Org if not used Review collected by and hosted on G2.com.

What do you dislike about TruCentive?

it's not intuitive, I need help every time I create a new program. Review collected by and hosted on G2.com.

Maria P.
MP
Maria P.
Director of Marketing
Small-Business (50 or fewer emp.)
"Nice platform that allows you to design a nice piece."
3.5/5
What do you like best about TruCentive?

Platform and design options are useful- would like to see more variety Review collected by and hosted on G2.com.

What do you dislike about TruCentive?

Payment portion and fees are a bit much and sometimes confusing. Review collected by and hosted on G2.com.

Response from Kate Gonzalez of TruCentive
Edit edit

Hi Maria! Thank you so much for taking the time to leave your feedback, we really appreciate it! We have recently updated our Billing page to be even more user friendly so you can take care of payments and invoices all in one place. We have also added more flexible pricing plans that offer discounts depending on your sending volume. We are always happy to review your account with you to make sure you are getting the best deal, contact us at support@trucentive.com if you would like to discuss it!

Verified User in Information Services
AI
Verified User in Information Services
"Easy to Use"
5/5
What do you like best about TruCentive?

Very easy to use for smaller businesses who don't have a huge budget for gifts. The customization options for the landing page and emails are great, and building out the available gifts is simple. Review collected by and hosted on G2.com.

What do you dislike about TruCentive?

Adding funds takes a couple of days, so you really have to plan it out. The process for branded swag is a bit cumbersome. Review collected by and hosted on G2.com.

CB
Charita B.
Talent Development Manager
Mid-Market (51-1000 emp.)
"Truly efficient"
4.5/5
What do you like best about TruCentive?

Enjoy using Trucentive for recognition. It's immediate and allows you to copy campaigns, test before sending, and manage funds. No funds are lost if not received. Review collected by and hosted on G2.com.

What do you dislike about TruCentive?

Nothing to dislike at this time. It works as advertised. Review collected by and hosted on G2.com.

Response from Kate Gonzalez of TruCentive
Edit edit

Hi Charita, thanks for your review! We are so glad that TruCentive is helping your streamline your recognition process!

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great Morale Gift"
5/5
What do you like best about TruCentive?

TruCentive is a great place to use your Morale budget - There is something for everyone. Easy to use and Customer Support is amazing. Review collected by and hosted on G2.com.

What do you dislike about TruCentive?

If the email sent to recipients did resemble a spam mail. Review collected by and hosted on G2.com.

Response from Kate Gonzalez of TruCentive
Edit edit

Thanks so much for your review! We are glad you are enjoying all TruCentive has to offer!

Verified User in Computer Software
AC
Verified User in Computer Software
"Great for Morale!"
5/5
What do you like best about TruCentive?

Worldwide use of products - Lots of choices Review collected by and hosted on G2.com.

What do you dislike about TruCentive?

App could be a bit more user friendly. sometimes I do need to get help to use. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
"Easy, Fast and Refundable Deliveries"
5/5
What do you like best about TruCentive?

The fact that we get our money back on forgotten and lost incentive deliveries Review collected by and hosted on G2.com.

What do you dislike about TruCentive?

It's been great, no negatives. We have used many platforms and TruCentive gives us more for our money. Review collected by and hosted on G2.com.

Response from Kate Gonzalez of TruCentive
Edit edit

Thank you so much for the excellent review! We are glad you are enjoying all TruCentive has to offer!

Comelita N.
CN
Comelita N.
Chief Human Resources Officer
Mid-Market (51-1000 emp.)
"Review"
3.5/5
What do you like best about TruCentive?

Assess ability and how easy it is. Also the many options. Review collected by and hosted on G2.com.

What do you dislike about TruCentive?

Can't say that there is anything I disliked about this. Review collected by and hosted on G2.com.