TruCentive has streamlined the process of sending payments to participants effectively and efficiently. It also helps keeping tracking of payments sent. Review collected by and hosted on G2.com.

Sometimes the participants do not receive the payments via their email or phone number. Review collected by and hosted on G2.com.

The Customer Service with the sales and set-up team was top notch Review collected by and hosted on G2.com.

My first one will go out on the 9th, so I will have to update this later. Review collected by and hosted on G2.com.

The platform is very flexible and robust. It allows you to create various incentive programs, customize the look and feel of the communications, tailor your gift card choices, and easily upload contact lists for payment. The service is really where TruCentive shines though. The people there are simply terrific. They are responsive, helpful, and totally dedicated to the client's success. They truly care - which is a differentiator vs many software companies. Review collected by and hosted on G2.com.

The platform allows you to do a lot of customization. It can be a bit overwhelming and can take time to get comfortable with all the features and functionality. For us, usage will be sporadic so I'm a bit nervous I'll forget how to do things if I don't log in for a month. That said, Jim and Susan will jump on a call and help without hesitation. Review collected by and hosted on G2.com.

The recipient is able to pick the store they want most, and we no longer have to execute mailings for rewards and incentives. Review collected by and hosted on G2.com.

Sometimes we have to alert the recipient to look out for the email so they don't think it's junk. This eliminates the surprise at times, but isn't the end of the world! Review collected by and hosted on G2.com.

Delivering gas cards to people living a great distance away. Review collected by and hosted on G2.com.

Sometimes the gas cards don't work or the Chevron App is'n't working and I'm unable to get gas to an intended recipient. Review collected by and hosted on G2.com.

Trucentive has been utilized as a tool to distribute gift cards to families in need. It has allowed us to provide families with services wherever they are and has also allowed us to better track our gift card program. Review collected by and hosted on G2.com.

Customizable and easy to use. I also appreciate it's extensive catalog Review collected by and hosted on G2.com.

The TruCentive incentive management platform is flexible enough to provide incentive options for any activity. I used it to incentivize partners to attend a recruiting webinar for a new partner program and appreciated the ease of setup and hands-on support I received. The awards were sent automatically to registrants and follow-up communication was made easy through the TruCentive interface. Review collected by and hosted on G2.com.

I don't have any complaints about the system or service. It works as advertised. Review collected by and hosted on G2.com.

I like that it's simple to navigate and that I can send a note along with a gift card. Review collected by and hosted on G2.com.

You are hit with two fees depending on the gift card you pick. Review collected by and hosted on G2.com.

First and foremost, the account management team is top-notch and made the onboarding experience a pleasure. The platform is simple to navigate and the reporting function is easy to use. Overall, a great experience. Review collected by and hosted on G2.com.

I can't think of any! Additional tutorial materials might be helpful, but this is a minor issue overall. Review collected by and hosted on G2.com.

We were able to implement a more organized and strategic incentive program surrounding our webinars and online events during the pandemic. Review collected by and hosted on G2.com.

The ease of use and customizations, as well as the fact that it WORKS and the emails don't get stuck in our clients spam. Review collected by and hosted on G2.com.