Love Tropic's easy-to-use interface, ability to make edits to workflows, and notifications to keep the procurement process SLAs. Review collected by and hosted on G2.com.

Wish there was a way for me to link Tropic to Chat GPT/other AI tools so I could build out an agent to give me a weekly agenda/breakdown of where contracts are in the review process. Review collected by and hosted on G2.com.

The seamlessness of the platform itself. It's intuitive and the reminders are helpful in staying on top of upcoming renewals Review collected by and hosted on G2.com.

I'm not necessarily a fan of a "middle-man" in my contract negotiations. Sometimes it's worked in our favour, sometimes it hasn't. I prefer to manage my own contract renewals Review collected by and hosted on G2.com.

Centralized place to track new and existing contracts Review collected by and hosted on G2.com.

Sometimes price comparisons can take a bit to come back Review collected by and hosted on G2.com.

The most helpful thing about Tropic is the support of the product & success teams. They take feedback very seriously, and it feels like they are building the platform around your needs (in a good way). It's a very intuitive platform that can adds value across in multiple areas across the Procurment spectrum (spend management, requisition/workflow, renewal planning, contract management), but doesn't force you to do everything at once. Review collected by and hosted on G2.com.

There's still room for improvement with the functionality & ease of use. There's always a way to do something in Tropic, but occassionally, it takes more steps or is more roundabout than it should be. The weakest area of the platform is contract management and it doesn't have a lot of the same functionality as more traditional CLM platforms. Review collected by and hosted on G2.com.

The product has been very helpful in improving our procurement process and allowing us to track our spend. Also, Support, during implementation and after go-live, has been amazing! They have been very helpful on improving our use of the product and answering all of our questions. Shoutout Kelly Lytle for being a rockstar!! Review collected by and hosted on G2.com.

There are some aspects of the product that are still a work in progress. Currently, there are some items that require manual work arounds or there are items that cannot be edited (e.g. questions in the request form). Also, it is not possible to approve requests in Slack or email, which can lead to confusion on the approvers end. However, they are contanstly improving the product and accepting our feedback with grace! Review collected by and hosted on G2.com.

I really like how Tropic has people who are very help. Josh Small has helped us a lot with getting set up into Tropic which has been a big help. I also like how everything in in one place for Tropic. It provides excel sheets to help pull data quickly out of Tropic and makes processing data a lot faster. Review collected by and hosted on G2.com.

One thing I dislike abount Tropic is that I wish we were able to pull data out of Tropic that we can easily export into our accounting software so we can process the subscription invoices faster. Review collected by and hosted on G2.com.

I like that Tropic allows NetSuite integration which can flow the expenses into Tropic. It's helpful because I can keep track of the new vendors and expenses. It also reminds me to create new supplier profile in Tropic. Review collected by and hosted on G2.com.

Tropic is still missing customization feature for contracts. For example: if I were to upload contractors profile, then I would need an area to enter Rate instead of Total Contract Value. Review collected by and hosted on G2.com.

The user-friendly tool, email reminders of renewal, the cost savings during our renewals. Review collected by and hosted on G2.com.

I understand turnover but we have had multiple representatives over the past year. Review collected by and hosted on G2.com.

It's a good platform as a SaaS CLM or whatever other types of contracts you might want to enter as well. A really cool feature of Tropic that I've found quite useful is the Supplier Intelligence feature, which in the most simplest terms, provides benchmark pricing and other interesting market data and negotiating levers which, depending on the application you are looking for, can be really powerful in assisting with your negotiations for acquisition or renewal terms. It's very easy to use and when you have an issue or notice something that is off or needs to be fixed, the support team is very fast to respond and address or fix whatever issue you have noticed. Review collected by and hosted on G2.com.

The level of data in the Supplier Intelligence tool is a work in progress. Obviously, data is basd on the number of current clients using any given tool, so until Tropic both builds its customer base and/or finds a way to get market data from third parties that aren't clients, this feature will always have its limitations. When we started with Tropic it supported integration with our SSO client, Azure AD, to be able to pull usage data on various platforms, but it stopped supporting that integration, so we lost that functionality. Review collected by and hosted on G2.com.

Tropic is a fantastic tool for tracking a great number of services. The implementation team walks you through its capabilities, and the set up of it's robust conrols you may need, making integration as painless as possible. With visual workflows to track your approval matrix, and a lot of support. Then, when you are looking for new services to add, Tropic also suggests average prices, and helps you to compare similar services. Once you have your list of services used, you can also then report on these within the platform.

From having to overlook these services frequently, Tropic has made this much easier to manage as you are promted as things are coming up for renewal.

In summary, very easy with lots of great support. Review collected by and hosted on G2.com.

Any 'issues' we have encountered have been met with immediate support & training. Review collected by and hosted on G2.com.