I really appreciate Tropic’s functionality in terms of solving contract management and negotiation processes, making my workflow more efficient. Tropic has been a key tool for about three to four years for me, facilitating requests for renewals and the integration of new tools seamlessly. Its capability to provide data-backed price benchmarking is incredibly beneficial when entering a new market without clear spending directions, effectively allowing me to validate whether proposals I receive are good deals. I particularly find the invoice matching feature to work exceptionally well when contracts are set up correctly, providing me with precise matching of contract information. The system definitely brings a lot of value overall, making it an asset for our organization. Given these positive experiences, I'm inclined to continue using Tropic, and I would rate it highly between an eight and nine for recommending it to a friend or colleague. Review collected by and hosted on G2.com.

I find the dashboard a bit challenging to follow and think it could be simplified for easier navigation. Also, the OCR functionality isn't reading contracts correctly, failing to extract the correct information which leads to issues in tasks like invoice matching. There's also a problem with the system inaccurately categorizing contracts, such as treating consulting agreements with auto-renewal as SaaS contracts. It would be beneficial if the platform could better differentiate between vendor types, such as SaaS, consultant, or marketing vendors. Review collected by and hosted on G2.com.

Price benchmarking, handling negotiations, helpful support Review collected by and hosted on G2.com.

Not straightforward to setting up request workflows and there could be better educational materials. AI could be better utilized to automatically create contracts based off of uploaded materials. Review collected by and hosted on G2.com.

Tropic provides a single, unified platform for managing non-headcount spend, enforcing an efficient review process involving Finance, Legal, and Security, and driving cost optimization through competitive vendor pricing. Review collected by and hosted on G2.com.

The platform offers extensive features and functionality, which can be overwhelming at first and may require time for new users to become proficient, particularly when navigating approvals or interpreting contract data. Review collected by and hosted on G2.com.

I like how quickly I can get benchmarking to use in negotiation Review collected by and hosted on G2.com.

While there are a lot of functions within the platform, that can be challenging as it isn't always intuitive where to go for what Review collected by and hosted on G2.com.

Tropic's contract tracking tools have made a huge impact on our business. When onboarding, we quickly learned the extent to which our contracts and payments were decentralized. We have been able to organize, consolidate, and control spending to a much greater degree.

The real assets of Tropic are its employees. Everyone we have encountered is extremely capable, helpful, and kind. Our success managers have felt like part of our team, and Tropic's commercial executives have saved us more than we anticipated. Review collected by and hosted on G2.com.

When Tropic makes updates to its platform, it can cause a bit of confusion because of the need to edit preexisting contracts and adjust their details/fields to align with the new updates. Also, we have submitted multiple feature requests that are minor in nature, and Tropic has not implemented them. Review collected by and hosted on G2.com.

The interface looks good and it has good integration options. Review collected by and hosted on G2.com.

The insights it offers are not that useful for our use case. Review collected by and hosted on G2.com.

• Renewal insights and benchmarking

• Easy tracking of renewals month by month Review collected by and hosted on G2.com.

Sometimes, auto-renewal language does not get captured correctly Review collected by and hosted on G2.com.

I find Tropic insightful and intuitive to use. The platform takes a more holistic approach to benchmarking compared to previous providers where benchmarks were more ad-hoc and didn't feel like they were tying into a broader picture of our software ecosystem. Review collected by and hosted on G2.com.

Tropic has been innovating very quickly, which at times has lead to features disappearing and being replaced by others just as i got used to the previous feature. Review collected by and hosted on G2.com.

Our rep is fantastic and we always receive amazing support. The flexibility with the use of the tool has helped our business dramatically. Approval workflows ensure we have proper documentation of all large purchases. Review collected by and hosted on G2.com.

Some aspects of the workflows are more cumbersome than necessary (no notifications, difficulty in assigning out tasks dynamically when complexity is involved) as well as stale user information occurring. Review collected by and hosted on G2.com.

I love that I can see everything in one place. I was living in multiple systems before tropic. I also like that I have gotten time back in my day to work on more strategic projects. I love the insights I have for vendors and knowing that there are a team of people supporting me. I am a team of one and the team of SME's is really useful to have. I use Tropic every day. The integrations were super simple to set up and when I need to make edits, those are also very simplistic. My implementation went well, I had someone with me the whole time and Tropic does a lot of the work which makes the onboarding much easier. Review collected by and hosted on G2.com.

I wish there was a way to upload all of my additional vendor detail fields into the system with a csv instead of having to populate each manually. I also wish I was able to build custom reports. But with every product release, my list of wants is getting smaller. Review collected by and hosted on G2.com.