--- title: Troop Messenger Reviews meta_title: 'Troop Messenger Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 106 reviews by the users' company size, role or industry to find out how Troop Messenger works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 106 scale: '5' date_modified: '2026-08-09' parent_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- # Troop Messenger Reviews **Vendor:** Tvisha Communications Pvt Ltd **Category:** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging) **Average Rating:** 4.7/5.0 **Total Reviews:** 106 ## About Troop Messenger The Unified Sovereign Workspace | Troop Messenger: The Secure, AI-Enabled Collaboration Powerhouse for Modern Enterprises. Troop Messenger is a high-performance, enterprise-grade communication and collaboration platform designed for organisations that refuse to compromise between user experience and data sovereignty. While traditional tools lock you into their clouds, Troop Messenger gives you the keys by providing a unified "Command Center" that fits your unique security architecture. The Troop Messenger Difference: - Total Deployment Flexibility: Unlike "SaaS-only" competitors, we offer On-Premise, Private Cloud, and Self-Hosted delivery. Maintain 100% ownership of your organizational intelligence. - AI-Enhanced Productivity: Move beyond simple chat. Use AI-Powered File Summaries to digest long briefings instantly and Smart Suggestions to accelerate team responses. - Unified Enterprise Tools: Consolidate your stack. Seamlessly switch between 1:1 & Group messaging, high-definition video conferencing, screen sharing, all within a single, encrypted interface. - Built for High-Stakes Environments: Engineered for industries requiring strict regulatory compliance (BFSI, Healthcare, Legal, and Tech), ensuring your corporate communication meets the highest global standards without sacrificing speed. Primary Solutions Provided: - Eliminate Tool Fragmentation & Silos: Consolidate chat, video, and task management into one cohesive ecosystem. Leverage robust REST APIs and webhooks to build custom workflows and ensure Troop Messenger integrates seamlessly with your existing enterprise application landscape. - Security at the Forefront: Enable global collaboration with end-to-end encryption, multi-factor authentication, SSO, SAML, user authorisations, and advanced role-based administrative controls (RBAC). - Scalable Efficiency: From agile startups to massive enterprises, Troop Messenger scales with your headcount while keeping your overhead low. Experience why forward-thinking enterprises are migrating to a more secure way to work. ## Troop Messenger Pros & Cons **What users like:** - Users appreciate the **ease of use** of Troop Messenger, enjoying seamless communication and effortless onboarding. (11 reviews) - Users appreciate the **strong security** of Troop Messenger, ensuring safe file sharing and protected internal discussions. (9 reviews) - Users appreciate the **simple and secure communication** offered by Troop Messenger for efficient team collaboration. (7 reviews) - Users value the **organized file sharing** in Troop Messenger, facilitating easy access and secure communication across teams. (7 reviews) - Users appreciate the **organized team communication** of Troop Messenger, enhancing productivity and simplifying collaboration effortlessly. (4 reviews) - Performance (4 reviews) - Setup Ease (4 reviews) - Users appreciate the **user-friendly interface** of Troop Messenger, making communication and organization seamless and efficient. (4 reviews) - Reliability (3 reviews) - Simple (3 reviews) **What users dislike:** - Users feel there is a **lack of features** in Troop Messenger, impacting usability and integration options. (5 reviews) - Users feel the **user interface needs improvement** with suggestions for a more modern design and better integrations. (4 reviews) - Users notice **missing features** in Troop Messenger, including inconsistencies and a cluttered interface affecting overall usability. (3 reviews) - Users feel that **integration issues** hinder workflow and seek smoother connections with third-party applications. (2 reviews) - Users find the **limited participant options** for audio and video calls frustrating for larger teams. (2 reviews) - Performance Issues (2 reviews) - Slow Performance (2 reviews) - Users find Troop Messenger's features a bit **too complex** for smaller teams, impacting usability and efficiency. (1 reviews) - Users report **syncing issues** with Troop Messenger across multiple devices, impacting their communication experience. (1 reviews) - Users experience **file sharing issues** with Troop Messenger, especially when handling large files or extensive chat histories. (1 reviews) ## Troop Messenger Reviews ### 1. Secure, Reliable Collaboration Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ntokozo N. | Software Developer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Troop Messenger?** I use Troop Messenger to communicate with my team, share files, and collaborate on different projects in real time. It solves the problem of scattered communication by bringing chats, calls, and file sharing into one secure platform, which helps me keep my team discussions organized. I like that Troop Messenger combines secure messaging, calls, and collaboration tools in one reliable platform. Knowing that conversations are encrypted gives me peace of mind, especially when sharing sensitive files or discussing confidential projects. The collaboration tools, including file sharing, screen sharing, and group chats, make teamwork smoother. It was very easy to set up because we're a very tech-savvy team. **What do you dislike about Troop Messenger?** Troop Messenger could improve by streamlining its interface, enhancing mobile performance, and also adding more integrations. **What problems is Troop Messenger solving and how is that benefiting you?** I use Troop Messenger to streamline team communication, share files, and collaborate in real-time. It solves scattered communication by centralizing chats, calls, and file-sharing, keeping my discussions organized. ### 2. Organized, Secure, and User-Friendly Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Konjengbam M. | BDR, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2025 **What do you like best about Troop Messenger?** The best part I feel about this platform is the organized file storage. Retrieving of files becomes much easier in this platform. I also love the security it provides. Besides this, the user friendly interface is also worth mentioning. Communicating with teams is also easier with its portability from Android application. **What do you dislike about Troop Messenger?** Though I don't have any issue with this platform but I wish that this platform outshines other in some features. **What problems is Troop Messenger solving and how is that benefiting you?** Communicating with teams individuals is easier and faster for immediate requirement using this platform. ### 3. Effortless Team Communication and File Sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Varun G. **Reviewed Date:** November 01, 2025 **What do you like best about Troop Messenger?** I find Troop Messenger to be an easy-to-use SaaS messaging platform that enhances team communication and ensures file sharing is smooth and secure. I appreciate that it provides a comprehensive solution for teams and clients who require consistent, professional collaboration tools. The app stands out with its strong set of features, which we are quite satisfied with. The interface is particularly easy to understand, making communication fast with team members and simplifying file sharing, thereby making my work both easy and more efficient. I also found the setup process uncomplicated, especially for communication and file-sharing aspects, which allowed us to get started quickly without complications. **What do you dislike about Troop Messenger?** Troop Messenger might feel a bit advanced for smaller teams. **What problems is Troop Messenger solving and how is that benefiting you?** I find Troop Messenger makes team communication and file sharing smooth and secure, enhancing collaboration with a professional toolset. It's easy to use, and its features make work fast and efficient. ### 4. Streamlined Team Communication, User-Friendly Setup **Rating:** 5.0/5.0 stars **Reviewed by:** John W. **Reviewed Date:** February 02, 2026 **What do you like best about Troop Messenger?** I like how Troop Messenger organizes and unifies team communication in one place, which reduces app switching stress. The instant messaging and file sharing features boost productivity, and the setup is straightforward and user-friendly. **What do you dislike about Troop Messenger?** I don't like that audio calls are limited to 10 participants and video calls to about 6 participants, which can be a bit frustrating if you have a larger team. **What problems is Troop Messenger solving and how is that benefiting you?** Troop Messenger boosts productivity with instant messaging and file sharing, organizing and unifying team communication in one place. It streamlines conversations, reducing app switching stress. ### 5. Simple, Secure, and Effective for Team Coordination **Rating:** 4.0/5.0 stars **Reviewed by:** ZULFIQAR ALI M. **Reviewed Date:** December 27, 2025 **What do you like best about Troop Messenger?** I like using Troop Messenger for simple and secure team communication all in one platform. It’s great for faster internal coordination. The easy onboarding process makes it a breeze to start without any training. I also appreciate the security features that help ensure our internal conversations and shared files remain protected within the organization. **What do you dislike about Troop Messenger?** I think the User Interface could be improved. It would be better with a more modern and cleaner design, better spacing, consistent icons, and improved color contrast. **What problems is Troop Messenger solving and how is that benefiting you?** I use Troop Messenger for faster internal coordination, providing simple and secure team communication with easy onboarding, protecting our conversations and files. ### 6. Reliable and Secure Tool for Daily Team Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Ch Y. | Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Troop Messenger?** The platform is simple to use and doesn’t take long to learn. I especially like how secure it feels when sharing files or internal discussions. Everything works smoothly without lag. **What do you dislike about Troop Messenger?** The interface design could look a bit more modern, and adding more integrations would make it even better. **What problems is Troop Messenger solving and how is that benefiting you?** It solved our scattered communication problem. Earlier we used emails, calls, and different apps. Now everything is in one place, which saves time and reduces confusion. ### 7. Easy to use and affordable **Rating:** 4.5/5.0 stars **Reviewed by:** G P. | Business analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Troop Messenger?** I like most about troop messenger is ui design and its features and themes behind the chat and also secure chats **What do you dislike about Troop Messenger?** Some features feel a bit inconsistent. For video calls multiple users not alloted. **What problems is Troop Messenger solving and how is that benefiting you?** This application mainly helped us solve the problem of scattered communication, before this app my team was juggling through WhatsApp and emails, but now we're doing our work easily with help of troop ### 8. Troop Messenger in Action: Balancing Security and Usability **Rating:** 5.0/5.0 stars **Reviewed by:** CHetan C. | Site Engineer - Civil Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2025 **What do you like best about Troop Messenger?** What I like best about Troop Messenger is its seamless integration of multiple communication modes within a single, secure platform. The ability to switch between direct messages, group chats, audio/video calls, and screen sharing—without leaving the app—makes it incredibly efficient for team collaboration. Its support for self-hosting and on-premise deployment is also a standout feature for organisations with strict data privacy and security requirements. Additionally, tools like “Burnout” (for confidential chats), message recall/edit, and remote logout show that it's been designed with both functionality and control in mind. **What do you dislike about Troop Messenger?** One area where Troop Messenger could improve is its user interface, which can feel slightly cluttered and overwhelming for new users. While it offers a wide range of features, the navigation isn’t always intuitive—especially when switching between modules like chats, calls, and file repositories. Additionally, some advanced features (like Burnout or Forkout) could benefit from clearer onboarding or tooltips to ensure users fully understand how to use them. Mobile performance and notification consistency could also be better optimised for smoother real-time communication on the go. **What problems is Troop Messenger solving and how is that benefiting you?** Troop Messenger solves the problem of fragmented communication by bringing all team interactions into one secure and centralised platform. Previously, we had to juggle multiple apps for messaging, file sharing, and video calls—leading to lost information, delays, and confusion. With Troop Messenger, everything from chats and group discussions to file exchanges and screen sharing happens in one place, which has significantly improved our team’s productivity and responsiveness. Its end-to-end encryption and on-premise deployment options also address our concerns around data privacy and compliance, which is crucial for handling sensitive project data. The ability to track conversations, recall messages, and use features like Burnout mode helps us stay organised and maintain control over our communications. ## Troop Messenger Discussions - [What are the key features of instant messaging software?](https://www.g2.com/discussions/what-are-the-key-features-of-instant-messaging-software) - 3 comments, 1 upvote - [How do I can use in better way?](https://www.g2.com/discussions/how-do-i-can-use-in-better-way) - 1 comment, 1 upvote - [How to set notifications for my desktop/browser? - Troop Messenger](https://www.g2.com/discussions/how-to-set-notifications-for-my-desktop-browser-troop-messenger) - 1 comment, 1 upvote - [Is Troop Messenger Indian?](https://www.g2.com/discussions/is-troop-messenger-indian) - 1 comment - [View Troop Messenger pricing details and edition comparison](https://www.g2.com/products/troop-messenger/reviews?filters%5Bsentiment_snippet%5D=2089633&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+21%3A12%3A13+-0500&secure%5Bsession_id%5D=7ceb6ba5-a2f5-4f7c-8868-def66d370e58&secure%5Btoken%5D=c3da8f4cb944ddfc083b75dbf9bc4d88280f736b649006ede58061db8deba507&format=llm_user) ## Troop Messenger Integrations - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [SA onDEMAND](https://www.g2.com/products/sa-ondemand/reviews) - [Turning Cloud SSO for G Suite](https://www.g2.com/products/turning-cloud-sso-for-g-suite/reviews) ## Troop Messenger Features **Additional Functionality** - Automated Responses - Chat/Messaging - Generative AI - Call Recording - Activity Dashboard - Sentiment Analysis - Communication Management - Real-Time Reporting - SMS Messaging - Interaction Tracking - Audio/Video Conferencing - Call Monitoring - Customizable Branding - Call Routing - Contact Management - Voice Mail - Multi-Language - Two-Way Audio & Video - Real-Time Updates - Chat Transcript - Reporting/Analytics - Live Chat - Caller ID - IVR - Real-Time Monitoring - SMS Marketing - File Sharing - Fax Management - API - AI Copilot - Chatbot - Mobile Access **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Business Instant Messaging** - File Sharing - Notifications - Search - Screen Sharing - Alerts/Notifications **Setup** - Activities - Flows - Dependencies - Notifications - Calendar Management - Business Process Automation **Functionality** - Ease Of Integration - API Call Speed - Unified Communications - Alerts/Notifications - Computer Telephony Integration - Multi-Channel Communication **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning - Personalization **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Third-Party Integrations **Additional Functionality** - Collaboration Tools - Activity/News Feed - Employee Communities - Activity Dashboard - Task Management - Employee Portal - Reporting & Statistics - Surveys & Feedback - Multi-Language - Engagement Tracking - Third-Party Integrations - Active Directory Integration - Discussions/Forums - Wiki - Event Calendar - Calendar Management - Workflow Management - Single Sign On - File Management - AI Copilot - Customizable Branding - Org Chart Creation - Employee Database - Employee Profiles - Generative AI - Alerts/Notifications - Blogs - Policy Management - API - Access Controls/Permissions - Drag & Drop - Content Library - Knowledge Base Management - Private Network - Tagging - Real-Time Notifications - Customizable Templates - Chat/Messaging - Document Storage - Mobile Access - Employee Onboarding - Search/Filter - Content Management - Commenting/Notes - Customizable Forms - Document Management **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base **Business Instant Messaging ** - Audio Conferencing - Video Conferencing - Two-Way Audio & Video - Conferencing **Management** - Updates - Audit Trail - Integration **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Support** - Documentation - Community Support - Professional Support **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support - Calendar Management - Document Management - Project Management - Content Management - Workflow Management - Email Management - Contact Management - File Management - Meeting Management **Business Instant Messaging** - Mobile Application - Web Application - Third-Party Integrations - Active Directory Integration **Generative AI** - AI Text Generation - Generative AI **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Generative AI - Business Instant Messaging** - Text Summarization **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - API - @mentions - Commenting/Notes - Reminders - Customizable Branding - Collaboration Tools - Surveys & Feedback - Progress Tracking - Single Sign On - Discussions/Forums - Activity Dashboard - AI Copilot - Data Import/Export - Third-Party Integrations - Reporting & Statistics - Audio Calls - Search/Filter - Calendar Sync - Drag & Drop - Generative AI **Additional Functionality** - Drag & Drop - Template Management - Approval Process Control - Customizable Dashboard - Rules-Based Workflow - Document Management - Monitoring - Progress Tracking - Workflow Configuration - Collaboration Tools - Commenting/Notes - Task Management - Forms Management - No-Code - Data Import/Export - Email Management - Customizable Reports - Access Controls/Permissions - Graphical Workflow Editor - Real-Time Data - API - Search/Filter - AI Copilot - Mobile Access - Customizable Fields - Activity Tracking - Compliance Tracking - Role-Based Permissions - Reporting/Analytics - Project Workflow - Activity Dashboard **AI - Business Instant Messaging** - AI Powered Search - Smart Notifications - AI Powered Language Translation - Content Generation - Generative AI **Agentic AI - Business Instant Messaging** - Cross-system Integration - Natural Language Interaction - Multi-Language **Additional Functionality** - Group Messaging - Bulk Send - Meeting Management - Mobile Access - Rich Text Editor - Role-Based Permissions - Discussions/Forums - Transcripts/Chat History - Contact Management - User Management - Message Recall - Canned Responses - Document Storage - Collaboration Tools - Activity Dashboard - Reporting & Statistics - Multi-Channel Communication - Workflow Configuration - Single Sign On - Access Controls/Permissions - Task Management - Reminders - Read Receipts - @mentions - API - AI Copilot - Real-Time Chat - SSL Security - Data Import/Export - Email Management - Search/Filter - Secure Data Storage - Activity Tracking - Broadcast Messaging - Customizable Branding - Drag & Drop - Commenting/Notes - Employee Database - One-to-One Messaging - Event Calendar - Tagging - Customizable Templates - Real-Time Updates - Employee Photos - Mobile Alerts - Engagement Tracking - Blogs **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts - Electronic Faxes - IVR - Video Call Recording - Customizable Reports - Real-Time Reporting - Meeting Management - Screen Sharing - Two-Way Audio & Video - Virtual Voicemail **Additional Functionality** - Trend Analysis - Generative AI - Voice Mail - SSL Security - Caller ID - Multi-Channel Communication - Activity Tracking - Interaction Tracking - Alerts/Notifications - Virtual Backgrounds - Mobile Access - Contact Management - Call Center Management - Access Controls/Permissions - Call Tracking - Call Transfer - Group Messaging - Call Recording - AI Copilot - Call Monitoring - Task Management - SMS Messaging - Reporting & Statistics - 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