Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Trolley makes paying contractors across the world easy"
5/5
What do you like best about Trolley?

Trolley took what used to be an entire day's task and turned it into a few minutes! Review collected by and hosted on G2.com.

What do you dislike about Trolley?

I can't wait for them to expand their payment options! Review collected by and hosted on G2.com.

VS
Valerie S.
CEO
Small-Business (50 or fewer emp.)
"An excellent, reasonable solution for mass global payments"
5/5
What do you like best about Trolley?

Payment Rails has streamlined our process with easy importing and exporting of payable amounts and one-click payments. The email templates are attractive and professional-looking. The dashboard gives us transparency and all the details readily available through an easy interface. The pricing is much better than our old method (working through an accounting firm) and more accessible. We will also send 1099s this way, which is a feature not offered by all online payment services. Review collected by and hosted on G2.com.

What do you dislike about Trolley?

You must set aside time, in the beginning, to get your payees onboarded and set up the banks, PayPal, etc. But it is so straightforward that we have had few problems along the way. We still pay some territories using Payoneer (i.e. Ukraine) because the fees are too high for that particular country using PR. Also, the support staff, while very responsive, did not always resolve issues satisfactorily. Sometimes we had better luck figuring things out on our own. Review collected by and hosted on G2.com.

Tanvi P.
TP
Tanvi P.
Owner
Small-Business (50 or fewer emp.)
"Crucial Music and Trolley"
4.5/5
What do you like best about Trolley?

my artists can receive their tax forms thru their account, and receive payment by bank transfer and paypal. Review collected by and hosted on G2.com.

What do you dislike about Trolley?

the tax form is difficult to complete by most artists, so a few more explicit directions are needed. Review collected by and hosted on G2.com.

Iva F.
IF
Iva F.
financial analyst
Mid-Market (51-1000 emp.)
"Good experiance"
5/5
What do you like best about Trolley?

easy pay, transaction report, balance report showing the change in balance Review collected by and hosted on G2.com.

What do you dislike about Trolley?

that you have to preload the balance in the Trolley account Review collected by and hosted on G2.com.

Response from Jessica Burke of Trolley

Thank you Iva. Hope your team is enjoying those extra 3 hours / week :)

Alexandra S.
AS
Alexandra S.
Senior Finance Associate
Small-Business (50 or fewer emp.)
"Payment Rails has solved a lot of our issues!"
5/5
What do you like best about Trolley?

Centralized platform, full visibility on all that is happening, intuitive, different balances Review collected by and hosted on G2.com.

What do you dislike about Trolley?

There are a few things missing that if Payment Rails ever have it would become even better and would fully automate our process.

-The ability to schedule transactions for the future

-The ability to receive money from clients in there (this would be great because would make it like one platform that does it all)

-The code for login into the portal sometimes never arrives. It often happens with certain recipients that cant log in or say the code takes ages to arrive

-I have to message them every time I transfer USD because they dont check often that specific account so it is not automatic and requires an extra step

-You cant select different source currencies in the same batch.

-XERO Integration!! Review collected by and hosted on G2.com.

Peter A.
PA
Peter A.
Founder
Small-Business (50 or fewer emp.)
"Payment Rails is a true time saver"
5/5
What do you like best about Trolley?

We have tried multiple payment offerings, the ability to quickly onboard all of our vendors, collect tax information and set them up for payments is the big differentiator for Payment Rails. We used to have to use a second system for tax reporting and now all of that is integrated into one platform. We also used the API and linked the system to our accounting platform. Now we simply initiatie payments right from our acocunting system. Review collected by and hosted on G2.com.

What do you dislike about Trolley?

I am glad that PR is working on additional forms of payment. Currently, PayPal and Bank transfer are the only options. Review collected by and hosted on G2.com.

Pradeep P.
PP
Pradeep P.
Physics faculty
Small-Business (50 or fewer emp.)
"Wonderful application for global Payments"
5/5
What do you like best about Trolley?

Payment Rails enables to pay in every country within few days with their own currency . Quality of service is awesome . If any issue comes Rails support team quickly takes action . This platform really makes life easier for freelancer community . Review collected by and hosted on G2.com.

What do you dislike about Trolley?

Nothing . I like everything but some more automation and upgradation needed . Review collected by and hosted on G2.com.

Max S.
MS
Max S.
Student Success Manager
Small-Business (50 or fewer emp.)
"Great platform and a phenomenal support team to assist you with anything you need."
4.5/5
What do you like best about Trolley?

Easy UI/UX and the support team. Love how we can use multiple payout options. Review collected by and hosted on G2.com.

What do you dislike about Trolley?

Creating easier batches and searching for memos. Review collected by and hosted on G2.com.

Susan F.
SF
Susan F.
Bursar
Enterprise (> 1000 emp.)
"Payment Rails by Flywire was a lifesaver during the uncertainty of the pandemic."
5/5
What do you like best about Trolley?

We had students who had returned to their home countries during Spring 2020 when the University went entirely online. Some had earned departmental scholarships and we had no way to get the funds to them. Flywire came to our rescue with Payment Rails. We could send funds to students in their home country without them having made a payment through Flywire. Review collected by and hosted on G2.com.

What do you dislike about Trolley?

Like everything else, you have to depend on the student to enter their bank info. We had a student who would not respond to our emails. It took longer to get the funds to him because he was not responsive. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Easy and simple way to made payments"
5/5
What do you like best about Trolley?

how easy is to set up vendors around the world. Review collected by and hosted on G2.com.

What do you dislike about Trolley?

not able to confirm if the vendor received the payment deposit into their account Review collected by and hosted on G2.com.

Response from Jessica Burke of Trolley

Thank you for the review. This feature request is on our roadmap and our success team will be sure to keep you posted once it launches.