MS
Melissa S.
Mid-Market (51-1000 emp.)
"It makes my life easier!!!"
5/5
What do you like best about Tripleseat?

I love how easy it is to use. All the data that can be collected. I love all the tools they provide as well as the yearly class :) I’ve learned so much from it Review collected by and hosted on G2.com.

What do you dislike about Tripleseat?

I wish there was a feature for guest to do surveys after their event and we are able to collect that data from every guest Review collected by and hosted on G2.com.

Remington M.
RM
Remington M.
Event Coordinator / Guest Experience & Operations Manager
Small-Business (50 or fewer emp.)
"Best Event Group Sales Program"
5/5
What do you like best about Tripleseat?

The easy accessibility and user friendly guides & Customer Support and training for the user. The outreach for sales and PCI Compliance for CC storage and use. Review collected by and hosted on G2.com.

What do you dislike about Tripleseat?

To launch Event the long delay and wish it had a set format to send CC receipts. Review collected by and hosted on G2.com.

ED
Eda D.
Floor manager
Small-Business (50 or fewer emp.)
"About Triple seat class"
5/5
What do you like best about Tripleseat?

I was very exited to learn more about tripleseat.They have informed us of several ways to schedule notifications for ourselves and automate emails to customers, which will assist in encouraging repeat business and many more. Team was very helpful and friendly. Also l had chance to interact with industry people. Can’t wait to have other class. Highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Tripleseat?

There is no negative feedback l did notice. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"What I Love About Tripleseat (& a couple of areas for improvement)"
5/5
What do you like best about Tripleseat?

- The User-Friendly Interface. I find it very easy to use and navigate around

- The Customizable Documents.

- The calendar, makes it super easy to have an overall overview of what is coming up

- The Customer Support. The team is incredibly responsive every time we have had some issues Review collected by and hosted on G2.com.

What do you dislike about Tripleseat?

- No toast integration

- The mobile version could use some work Review collected by and hosted on G2.com.

CC
Crystal C.
President
Small-Business (50 or fewer emp.)
"TripleSeat Streamlined our Venue Bookings"
5/5
What do you like best about Tripleseat?

TripleSeat really streamlined our busines opperations. We love that we can make contracts, banquet event orders, billiing, and specific reports! Does everything we need it to! TripleSeat is easy to use on the client interface and business side. Customer support has been great as we need help, they get the answers to us quickly. We were onboarded from GatherHere and the intergreation was seamless, their dedicated team helped us to create our picklists etc. We use tripleseat everyday in our business! Review collected by and hosted on G2.com.

What do you dislike about Tripleseat?

I wish clients could make payments on own, if they decide one day they want ot pay $500 towards their balance then they could go in and apply that payment without their manager having to make that payment link available. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Tripleseat Business User"
5/5
What do you like best about Tripleseat?

I love how user friendly and organized it is! Review collected by and hosted on G2.com.

What do you dislike about Tripleseat?

The cost of stripe to integrate is a little steep. Although if used so useful Review collected by and hosted on G2.com.

AB
Amy B.
Owner
Small-Business (50 or fewer emp.)
"Streamlines everything"
5/5
What do you like best about Tripleseat?

Tripleseat is a wonderful software for my colleague and I to seamlessly stay on the same page with communication, invoices and payments. We also like the Kenect and open table integration Review collected by and hosted on G2.com.

What do you dislike about Tripleseat?

Would like cisterns service by phone instead of leaving a message and getting a phone call back Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Tripleseat, so easy to use!"
4.5/5
What do you like best about Tripleseat?

The most helpful aspect of Tripleseat is its ease of use. The interface is intuitive and there are often more than one way to complete a task. Review collected by and hosted on G2.com.

What do you dislike about Tripleseat?

The most frustrating part of using Tripleseat is its ‘Discussions’ feature. Initials emails to clients often end up in their spam folder. Review collected by and hosted on G2.com.

RG
Ray G.
Mid-Market (51-1000 emp.)
"It’s Amazing!!!"
5/5
What do you like best about Tripleseat?

Tripleseat is most helpful with tracking financials via reports. I feel we can include this in all of our businesses. Review collected by and hosted on G2.com.

What do you dislike about Tripleseat?

There isn’t anything wrong with it. I wouldn’t stop using it. Review collected by and hosted on G2.com.

Derry-Ann A.
DA
Derry-Ann A.
Mid-Market (51-1000 emp.)
"Amazing product to work with"
5/5
What do you like best about Tripleseat?

I love the user-friendliness of Tripleseat. It has been an absolute game- changer in my work with events. Review collected by and hosted on G2.com.

What do you dislike about Tripleseat?

The only downside to Tripleseat is that you cannot Cc someone else in an email discussion. Review collected by and hosted on G2.com.