Tripleseat Reviews & Product Details

Tripleseat is a hospitality, sales, and event management platform designed to help restaurants, hotels, and unique venues streamline event booking and planning, driving both efficiency and revenue growth. Streamlined Event Management: Real-time dashboard, calendars, and automations for efficient operations. Guest & Client Communication: Centralized email, interactive guest portal, and online signatures for seamless collaboration. Booking & Payment Tools: Direct booking, large group reservations, fast online payments, and easy ticketing features. Customizable Documentation: Professional BEOs, contracts, customizable lead forms, and 2D/3D floorplans for tailored event planning. Analytics & Support: Analytics for insights and award-winning support for customer success.

Product Website

Seller

Tripleseat

Discussions

Tripleseat Community

Languages Supported

English

Product Description

Tripleseat is a Sales and Event Management web application for restaurants, hotels and unique venues that will increase event sales and streamline the planning process

Overview by

Sydney Burla

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Tripleseat Integrations

(29)

Verified by Tripleseat

Tripleseat Media

Tripleseat Demo - Centralized Bookings Calendar

Access all of your bookings in one centralized place. Easily filter only to show certain event types, color by room or style, and view by day, week, or month. Click on an event from the calendar to get a quick overview of its details and links to documents, discussions, payments, and more.

Tripleseat Demo - Take deposits and payments, faster than ever

-PCI-compliant credit card processing -Offline payment tracking -Automatic payment reminders and alerts -Online payment portal with your choice of full-service payment providers like Stripe and Clover Connect

Communicate better with your guests using the Guest Portal. Your client can access their planning portal to view their event documents and discussions, sign proposals, and make payments. The portal provides a convenient way for you and your clients to exchange the necessary information to manage ...

EventUp is the largest venue directory connecting you to thousands of potential new leads to help drive revenue and grow your events business. As a Tripleseat customer, your venue is automatically listed.

Enable customers to easily book their events or order catering with your venue online. The Tripleseat+ Direct platform connects with your website, social media, or EventUp.com listing allowing customers to plan, order, and pay for their event 24/7.

A business intelligence tool that will turn your sales and event data into decision-quality reports and management-ready visuals.

Tripleseat for Hotels

Official Downloads

(5)

edit

G2 reviews are authentic and verified.

Here's how.

Tammy S.

Small-Business (50 or fewer emp.)

4/19/2025

"First time user"

5/5

What do you like best about Tripleseat?

It’s fairly intuitive, and I like the fact that it keeps all documents and communications with clients in one place. Review collected by and hosted on G2.com.

What do you dislike about Tripleseat?

I wish it would automatically provide reminders for follow-up. But I recently learned how I can input that information. Review collected by and hosted on G2.com.

Michelle D.

Mid-Market (51-1000 emp.)

4/29/2025

"Informative!"

5/5

What do you like best about Tripleseat?

Very user friendly and informative data to pull. Review collected by and hosted on G2.com.

What do you dislike about Tripleseat?

Not being able to see clients response “see my answers below” if I accidentally forgot to click “show guest response” on initial response Review collected by and hosted on G2.com.

Annabelle C.

Mid-Market (51-1000 emp.)

4/15/2025

"Arboretum Review"

5/5

What do you like best about Tripleseat?

I love how easy it is to use for both us and our clients Review collected by and hosted on G2.com.

What do you dislike about Tripleseat?

I wish we could copy notes. We use them so much and it would make it so much easier if we could copy them Review collected by and hosted on G2.com.

Lauren S.

Small-Business (50 or fewer emp.)

6/4/2025

"Makes mine and the Guests life so Simon"

5/5

What do you like best about Tripleseat?

That everything from the lead to the payment to the close out is all in one place Review collected by and hosted on G2.com.

What do you dislike about Tripleseat?

The new update on the discussions it a little confusing to me Review collected by and hosted on G2.com.

Courtney J.

Small-Business (50 or fewer emp.)

6/17/2025

"Great program for multiple venues"

5/5

What do you like best about Tripleseat?

It's is very easy to navigate + send contracts -- helps make booking process easy! Review collected by and hosted on G2.com.

What do you dislike about Tripleseat?

I do not dislike the program. It is great! Review collected by and hosted on G2.com.

Verified User in Entertainment

Small-Business (50 or fewer emp.)

6/9/2025

"Please add recurring"

4/5

What do you like best about Tripleseat?

It solves a lot of the business needs for my company Review collected by and hosted on G2.com.

What do you dislike about Tripleseat?

My biggest ask is to make recurring events easier. If an event happens every Tuesday it would make my life easier to be able to do that automatically like you can on outlook, rather than having to put it in manually. Review collected by and hosted on G2.com.

Jeffrey G.

Event Sales Manager

Mid-Market (51-1000 emp.)

5/28/2025

"Decent class"

5/5

What do you like best about Tripleseat?

The easy capabilities to understand the platform and how much it has to offer. Review collected by and hosted on G2.com.

What do you dislike about Tripleseat?

Nothing, it’s great! I enjoy using it all the time Review collected by and hosted on G2.com.

Claudia M.

Small-Business (50 or fewer emp.)

4/29/2025

"We love using tripleseat"

5/5

What do you like best about Tripleseat?

It helps us stay organized and on top of our tasks. Very useful to keep all information in one place Review collected by and hosted on G2.com.

What do you dislike about Tripleseat?

That we can’t link square. It would be great if they could implement that Review collected by and hosted on G2.com.

Brett M.

Small-Business (50 or fewer emp.)

5/5/2025

"Tripleseat is Fantastic"

5/5

What do you like best about Tripleseat?

It’s SO user friendly and customizable. It makes my job much easier and streamlines most tasks into one platform. Review collected by and hosted on G2.com.

What do you dislike about Tripleseat?

Sometimes emails end up in my clients’ junk mail folders. Review collected by and hosted on G2.com.