--- title: Tripleseat Reviews meta_title: 'Tripleseat Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 359 reviews by the users' company size, role or industry to find out how Tripleseat works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 359 scale: '5' date_modified: '2026-08-08' parent_category: name: Event Management url: https://www.g2.com/categories/event-management --- # Tripleseat Reviews **Vendor:** Tripleseat **Category:** [Venue Management Software](https://www.g2.com/categories/venue-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 359 ## About Tripleseat Tripleseat is the leading Event Management Software for venues, built for hospitality by hospitality. Trusted by over 20,000 venues, Tripleseat brings every lead, booking, and detail into one clear view, helping event teams spend less time chasing updates and more time delivering the moments that matter. ## Tripleseat Pros & Cons **What users like:** - Users value the **ease of use** of Tripleseat, appreciating its user-friendly interface and excellent support. (5 reviews) - Users appreciate the **intuitive design** of Tripleseat, finding it user-friendly and efficient for event management. (5 reviews) - Users value the **organization** provided by Tripleseat, making it easy to manage events and communications effectively. (5 reviews) - Users value the **automated updates and contract management** features of Tripleseat for their efficiency and accountability. (2 reviews) - Users appreciate the **centralized event communication** of Tripleseat, enhancing organization and collaboration with clients. (2 reviews) - Users value the **quick and effective customer support** provided by Tripleseat, enhancing their overall experience. (2 reviews) - Customizability (2 reviews) - Project Management (2 reviews) - Users appreciate the **time tracking features** of Tripleseat, finding it essential for managing their workflows effortlessly. (2 reviews) - Visibility (2 reviews) **What users dislike:** - Users express frustration with **email overload** , highlighting issues with message formatting and email notifications. (3 reviews) - Users find the **additional costs** for features and integrations in Tripleseat to be quite high. (2 reviews) - Users express a desire for **missing features** like better note-taking and improved financial functionality in Tripleseat. (2 reviews) - Users find that **complexity in functionality and reporting** can hinder their experience with Tripleseat's program. (1 reviews) - Users struggle with **difficult navigation** , facing persistent formatting issues that hinder document management and usability. (1 reviews) - Formatting Issues (1 reviews) - Inadequate Reminders (1 reviews) - Users find the **learning curve steep** , with interface and setup challenges complicating their experience of Tripleseat. (1 reviews) - Limited Customization (1 reviews) - Linking Issues (1 reviews) ## Tripleseat Reviews ### 1. Gather: event booking made easy, with a couple of shortcomings. **Rating:** 4.0/5.0 stars **Reviewed by:** Kadeeja J. | Marketing Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2019 **What do you like best about Tripleseat?** I like how Gather is easy to use most of the time and the calendar can be synced on all platforms! **What do you dislike about Tripleseat?** I dislike that gather makes you send separate emails for payment, approval of the event, etc. I wish It was all in one section to check off and they sent the event owner all of it in one and send them reminders. **What problems is Tripleseat solving and how is that benefiting you?** I am given the opportunity to easily respond through the Gather platform instead on 1:1 on email and all comments and team communication on one platform. ### 2. Great program! **Rating:** 5.0/5.0 stars **Reviewed by:** Shauna W. | S. Friesen, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2019 **What do you like best about Tripleseat?** Tripleseat has been a fantastic platform for our event/catering company and allows us to keep our many events and locations organized and I would definitely recommend it to other companies like ours. It also helps us keep our clients and our communication with them organized and easy to find! **What do you dislike about Tripleseat?** While I love the program, I feel there are so many facets and capabilities of it that I do not know about or that are not quite as obvious or easy to find in the system that could be very helpful. The search bar could be a little more intelligent as any small typo keeps what you are searching for from popping up. **What problems is Tripleseat solving and how is that benefiting you?** Our business has many moving parts and multiple locations and offices. This program allows all of us to be on the same page, keep track of each other's schedules and bookings in a streamlined way ### 3. Events made easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2019 **What do you like best about Tripleseat?** I really like how everything is incredibly organized via color code, as well as the 'tasks' feature, which helps me to stay on top of deadlines for clients **What do you dislike about Tripleseat?** The formatting of tripleseat can be limiting- copy & paste completely erases the original formatting of what you are inputting, so having to manually type everything can be tedious. **What problems is Tripleseat solving and how is that benefiting you?** I am soving problems of having files in one place/billing organized and very clear on what has been done and what hasn't. ### 4. All encompassing platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2018 **What do you like best about Tripleseat?** Tripleseat has made it easy for us to manage our venue bookings, detail our BEO’s, track our revenue, schedule staff, and communicate with clients, all in one platform. It's AMAZING. **What do you dislike about Tripleseat?** Nothing! Their customer service is quick and responsive and they handle any troubleshooting I may need! **Recommendations to others considering Tripleseat:** Do it! Though it can be costly, the projected revenue, the ease of bookings, the venue management, the legal terms, EVERYTHING is worth it! I am a huge supporter! **What problems is Tripleseat solving and how is that benefiting you?** They are like a master of all departments! You can use them for anything you need! We’re able to track our payments, see who on our team is meeting or exceeding sales goals, etc. ### 5. Tripleseat **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Tripleseat?** We took this tool for a test drive and like the interface. Very engaging. Good ability in managing the overall scope of the event. **What do you dislike about Tripleseat?** I would like to be able to duplicate events over a number of days. **Recommendations to others considering Tripleseat:** Awesome tool, very capable of event management. **What problems is Tripleseat solving and how is that benefiting you?** Very user friendly. I can customise a lot the features to my needs too. ### 6. Gather **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2019 **What do you like best about Tripleseat?** I like the automation feature in notifying guests. Very price friendly tool as well. **What do you dislike about Tripleseat?** Cross platform usage isn't that great. Some users had some issues when using the tool with their mobile. **Recommendations to others considering Tripleseat:** This tool helped us manage our events efficiently so I would consider businesses try Gather **What problems is Tripleseat solving and how is that benefiting you?** Great for managing events. I recommend. ### 7. Great way to coordinate events! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2019 **What do you like best about Tripleseat?** Very organized, thorough, and easy to get the hang of. I love that they offer webinars to users so we can learn everything Tripleseat has to offer. **What do you dislike about Tripleseat?** There are a few things that could be made simpler, such as adding additional hosts to an event or accessing all the hosts’ contact information - it sometimes gets confusing **What problems is Tripleseat solving and how is that benefiting you?** Tripleseat has made it easy to keep all events organized. I love the calendar view and the color codes, making it easy to see all upcoming events/what’s set in stone and what still needs to be confirmed. ### 8. Tripleseat for Event Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2018 **What do you like best about Tripleseat?** I like how user friendly Tripleseat is. I tell all of my new trainees, it's setup so well that if you stare at it long enough, you'll probably figure out how to do what you are trying to do. It's very easy to teach yourself to be successful with Tripleseat, and they have additional trainings that are both Tripleseat specific and industry based to bring your game up another level. **What do you dislike about Tripleseat?** I don't like how I end up opening up a million tabs by the end of the day. It's not setup to multi-task very well. They also change settings pretty often which gets annoying for someone without admin powers, I constantly have to get approval to change things back to how they were. **Recommendations to others considering Tripleseat:** Definitely use it! The network of other users is a great asset and the support team at Tripleseat is great **What problems is Tripleseat solving and how is that benefiting you?** I really like that you can setup your system to work with other restaurants and teams. I have found that the cross-selling aspect of working with other planners is much better when we can coordinate directly in Tripleseat. It's easy for me to see other calendars, and move events from one restaurant to another. ### 9. One of my favorite services! **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly B. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2018 **What do you like best about Tripleseat?** There are so many great features of Tripleseat, but my favorite is being able to upload documents to each event. We use it for event layouts, planner timelines, etc. and all of our employees can access the documents from their desktop or mobile device. **What do you dislike about Tripleseat?** Honestly, most of the things I have disliked about Tripleseat in the past have become things they've actually implemented =) **What problems is Tripleseat solving and how is that benefiting you?** It's a one stop shop to track all the info for our events. From event orders, to payments, to client discussions, and more! ### 10. Not small business friendly **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Tripleseat?** Initially we had a positive experience with Gather. We had regular contact from their team and their support was stellar. We were told by our initial salesperson that we would receive a call from someone at renewal to discuss our contract and future pricing, as we received a discount for our first year. **What do you dislike about Tripleseat?** Due to some procedural changes at our business, we decided not to renew our contract with Gather. Imagine our surprise when we received a large charge on our credit card from Gather this month, with zero o the promised communication from their team regarding our renewal. We immediately reached out to their billing department and got no response. We reached out again to another team member who sent our email to yet another rep and received a curt answer that our contract required a 30 day cancellation with our contract attached. The “contract” we received was an invoice with a link inside of it to a website with their terms and conditions that they can edit and amend at their leisure. Not acceptable, and we never received any communication from their sales team as was promised to us. We were also renewed at a higher rate than our first year without our consent. We reached back out asking for an actual contract with this info and asked for a refund and the rep never responded. After the first ghosting, we contacted their “success” team again requesting a refund. We told them we did not want to renew and they said they would be happy to call and talk about how Gather could help us. We replied again stating we did not want to renew. We were ghosted again with no response. This makes a total of 4 separate contacts with no response. So here we are with event software we are no longer using, and the company has completely stopped responding to us. I would like to add that our final payment for our first term was drawn September, 2017 and we are obviously well over 30 days out from that. We were planning on utilizing Gather in the future once we revamped our events program, but that is now off the table and we will be warning other small businesses about their unacceptable billing practices. **What problems is Tripleseat solving and how is that benefiting you?** Zero, none ### 11. Gather Review **Rating:** 4.0/5.0 stars **Reviewed by:** bryan w. | General Manager, Events Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** Convenience and the polish interface of the software. Helps us manage our event business. Its nice that the client can see their event proposal, approve it, and then pay for it all in one spot. We then get that information fed into their booking page and are able to manage the event much smoother with less paper and clutter. So we like that a lot about this platform. **What do you dislike about Tripleseat?** Could have a digital signature component. Perhaps move the team communication to the right side panel in booking window so it is more visible. Maybe move underneath locations on home page. Not sure if possible but the ability to pull events from google calendar into the gather calendar, instead of just one way from gather to google. Would like some better staff communication tools. Not all wait staff is a user on platform and would like to just be able to easily send them a BEO or team communication via email. Floor maps and organization for events would be huge. That is the next piece of the puzzle. Being able to have the client design their floor plan and easily send it to us. **Recommendations to others considering Tripleseat:** It is a great platform for you to manager you events and have a professional look for your clients to enjoy. **What problems is Tripleseat solving and how is that benefiting you?** Solving: Having a central cloud based solution to store all event info and interact seamlessly with clients. And those have been realized. ### 12. Great Software for Events and Private Parties **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2018 **What do you like best about Tripleseat?** From the menus to documents to customer portal, Gather is extremely user-friendly and efficient. Menus can be saved but also changed for each specific event. Several notes fields allow for effective communication to both team members and customers. Documents are very clean and professional-looking. **What do you dislike about Tripleseat?** The financials section is good for the most part. The exception is Gratuity listed as a taxable line item. This makes for difficult calculations when trying to get a precise number for customers. **What problems is Tripleseat solving and how is that benefiting you?** It allows details of an event to be communicated smoothly to all members of a team, including F&B, payments, etc. ### 13. Good Overall **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2018 **What do you like best about Tripleseat?** Lead generation/messaging is easy to use and document **What do you dislike about Tripleseat?** Wish you could have different colours for different venues to specify on the calendar **What problems is Tripleseat solving and how is that benefiting you?** No business problems - great to have all leads come through website. ### 14. Gather has been a great tool to keep my team organized and its updated in "real-time"! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** Gather is a great tool to keep my team in sync and organized in "real-time". This is great when we have last minutes changes or events! **What do you dislike about Tripleseat?** It would be great if you can Print the Events Calendar more clearly so I can post it in my office. I would like to be able to add/change/customize the Drop down option Categories (ex General,Menu etc) so they pertain to my company needs. Maybe add a " Billing/Payment" category. I had an issue with Gather not syncing with my work email and the company cannot resolve it so I currently cannot get email Notifications **What problems is Tripleseat solving and how is that benefiting you?** It's great for a Management Team communication especially since I'm not always onsite. ### 15. Gather **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2018 **What do you like best about Tripleseat?** Very easy to use. Clients always give positive feedback **What do you dislike about Tripleseat?** It’s hard to input multiple things for multiple locations. **What problems is Tripleseat solving and how is that benefiting you?** We are using gather for our event BEOs ### 16. Great event management software. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2018 **What do you like best about Tripleseat?** The best thing about Gather is their BEO's. They provide everything that our internal team needs to see as well as our client. **What do you dislike about Tripleseat?** I do not like that Gather doesn't integrate with the main event platforms such as The Knot and Wedding Wire. So, we have to manually put in all our leads from these sites which makes it a much more time consuming process for us. **What problems is Tripleseat solving and how is that benefiting you?** The benefits of Gather is that you can have all your team in one place to communicate regarding client items. ### 17. Does a good job organizing clients and payments **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2018 **What do you like best about Tripleseat?** I like that it allows you to include BEO because it helps our Chefs and us stay on the same page during an event. **What do you dislike about Tripleseat?** We would love to be able to turn on and off different forms of payment so that we can encourage specific types of payments. **Recommendations to others considering Tripleseat:** If you need a CRM that has BEO, then Gather is great **What problems is Tripleseat solving and how is that benefiting you?** Keeping track of who has paid and it also allows us to give custom quotes very quickly. ### 18. Gather **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2017 **What do you like best about Tripleseat?** Easy to use, doesn't take long for people who have never used the software to adapt and be up to speed adn ready to book events instead and hit the ground running. Extremely organized, user friendly. Great customer service, I have never had to wait more than 24 hours to hear back when there is an issue. Very responsive. They also do great networking events near and around the area you work in, so it's nice to meet other user's in a similar field. The weekly seminars for new users or people having trouble adapting are wonderful. Works extremely well for multiple location and the calendar format is easy to use. **What do you dislike about Tripleseat?** Not enough places to input various details. When you delete a booking after it has been converted is completely disappears and you lose all information. That is extremely frustrating. Also, there are sometimes glitches where the calendar or the sales reports do not fully load. I understand that this is a newer software so glitches are expected and they do not outweigh the excellent customer service, however, it can be a bit frustrating when you are in a rush. Lastly the app is very touch and go. But having an app is very nice. **Recommendations to others considering Tripleseat:** Doesn't have all of the features that other event planning software does, however the price is right, the support is excellent, and it is extremely user friendly. **What problems is Tripleseat solving and how is that benefiting you?** Organization and team communication are highly increased with the use of gather ### 19. Gather Review **Rating:** 5.0/5.0 stars **Reviewed by:** Kayla F. | Events Director, Restaurants, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** The organization and calendar features. Creates very clean contracts for guests. Easy to navigate. **What do you dislike about Tripleseat?** Don't dislike anything but there are a few features I'd like to see - ability to mass archive leads, ability to customize feedback emails that are auto sent to guests, etc. **Recommendations to others considering Tripleseat:** This has made our multi-outlet contract system completely streamlined. It also has helped create smooth communication between our events team and management teams. Easily accessible. The app is hugely helpful!! **What problems is Tripleseat solving and how is that benefiting you?** Gather has helped us be much more efficient in creating bookings. It's an easier, faster process that's solved a lot of our timing issues as well as organizational issues in collecting inquiries. ### 20. Gather is a time & life saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Christina H. | Social Media Marketing Manager, Writing and Editing, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2017 **What do you like best about Tripleseat?** Gather. Is. Awesome. It is a simple & easy way to keep track of any and all parties. From start to finish, it keeps all information regarding an upcoming event in one location, that everyone with access can easily locate. All parties can view past messages, you can save documents to easily send to clients. Collecting payments online is simple and extremely user friendly. This application has organized and simplified the event booking process. **What do you dislike about Tripleseat?** Honestly- there isn't a whole lot to dislike about this product. If I would have to choose something, I'd say collecting the online payments can be a little confusing at first. **Recommendations to others considering Tripleseat:** Go to your account manager for anything you may need- questions, set up, uploading information, etc. They are extremely helpful! There are also free webinars every Wednesday to get any extra help you may need. **What problems is Tripleseat solving and how is that benefiting you?** We are solving the unorganization when it comes to booking parties between several locations. This easily gives all of our managers access to view other locations calendar, communicate effectively in one place so nothing gets lost. We realized just how much we are making from hosting private events and a better way to reward the managers who are successfully booking these extra events, which in turn, is making them work harder to book new events, and keep up with past clients to get their returned business. ### 21. Gather is Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Star G. | Assistant General Manager, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2017 **What do you like best about Tripleseat?** Gather makes my life at work so much easier. I use Gather from home, on my cell phone and at work to organize and host events at our establishment. I also really love how I can track how much money I am helping bring into the business by adding payments and tracking them by category, to help myself reach business goals. I try to attend the webinar most Wednesdays because I continually learn from them! **What do you dislike about Tripleseat?** I wish that there were a way to easier track return guests, or setup a recurring reservation. We have a lot of clients that book the 1st Monday of every month or the 13th of every month, etc. It would be nice to do this all at once rather than having to create several different events and send so many different email proposals. It would also be nice if you could create events and check the entire calendar from the mobile app. **Recommendations to others considering Tripleseat:** I recommend attending the webinar on Wednesdays! I have learned so much and really helped achieve all of my business goals and get on the right track to bring in more revenue for the company. **What problems is Tripleseat solving and how is that benefiting you?** I try to attend the webinar most Wednesdays because I continually learn from them!I also really love how I can track how much money I am helping bring into the business by adding payments and tracking them by category, to help myself reach business goals. ### 22. AMAZING! Has changed our business in so many ways! **Rating:** 5.0/5.0 stars **Reviewed by:** Laurie S. | General Manager, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2017 **What do you like best about Tripleseat?** I love how connected I can be to clients at any moment. The phone app allows me to check availability on the go and respond quickly to questions through messages. My response time to clients inquiries is so important to stay ahead of any competition and Gather allows me to do that from anywhere and with little material on hand. **What do you dislike about Tripleseat?** No Calendar view in mobil app, Would be much quicker to check availability for specific dates. Currently I have to scroll through hundreds of bookings to find! No full messages fed on desktop version, if multiple messages are received in one day it is hard to review without having to look back through emails sent confirming receiving. This could be another top tab! **Recommendations to others considering Tripleseat:** This product is a small event business LIFE CHANGER! The staff is amazing and works with you every step of the way! Once you're set up EVERYTHING just falls in to place and your business is prepared to GROW! Personally my ability to manage multiple events on our small property has GREATLY improved our profits. I felt so limited prior to the use of Gather but now have the abilities to book to capacity without risk of overbooking. God I love this program! **What problems is Tripleseat solving and how is that benefiting you?** Paperless everything is my overall goal as a General Manager. Even though I still have clients who insist on printing the contract and returning I have cut down on individual files needed immediately. ### 23. Williwaw and Humpy's review of Gather **Rating:** 5.0/5.0 stars **Reviewed by:** Susynn S. | Entertainment & Marketing Manager, Restaurants, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2017 **What do you like best about Tripleseat?** Easy user functionality, ability to tag other event coordinators in events, simple and clean design. Since starting to use Gather this has been the most organized our organization has been when it comes to events. **What do you dislike about Tripleseat?** Not a whole lot. We also use Gather for a variety of different events not just private caterings. So it doesn't always perfectly fit our whole calendar of events but is a good base point for all of them. Would be nice if Gather looked at incorporating other events such as concerts, weekly promos and so forth that many restaurants have to do in order to get people in their doors. **Recommendations to others considering Tripleseat:** Do it. As an event planner with over 100 bookings on the calendar for 2017 already this software has been essential. **What problems is Tripleseat solving and how is that benefiting you?** We didn't have any proposal system, so first and foremost having official proposals to send clients for private parties has been essential for us. Secondly, having a record of all our bookings in one spot has saved time and energy tracking down details of repeat or annual events. ### 24. Easy to use, professional look and a true time-saver! **Rating:** 5.0/5.0 stars **Reviewed by:** wendy a. | Event Coordinator, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2017 **What do you like best about Tripleseat?** Ease of use and constant upgrades. Speedy turnaround on menu uploads. **What do you dislike about Tripleseat?** Invoices are limited. I wish the BEOs could fit upon 1 page **Recommendations to others considering Tripleseat:** I’ve been using Gather here at Divani and I LOVE how easy it is and how professional proposals look. It tracks your leads, allows for online proposal approvals, automatically prepares a Chef BEO, menus and much, much more. Needless to say, it saves me a ton on time and we feel it’s worth the added monthly expense. The people at Gather really work for their money. Every time we have a new menu come out, I have them upload it so I can focus on more important things. Work is completed in a timely manner, always. They really do listen to suggestions too and do whatever they can to give you what you need. As you can tell, I can’t say enough good things. **What problems is Tripleseat solving and how is that benefiting you?** Tracking leads have been solved. I save more time than ever anticipated. ### 25. Sales & Event Manager Gather Review **Rating:** 3.0/5.0 stars **Reviewed by:** Jessica D. | Sales and Event Manager, Hospitality, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2017 **What do you like best about Tripleseat?** I like the look and layout of the program. I also enjoy that the email communication will link to my gmail account. It is very easy to edit. **What do you dislike about Tripleseat?** I do not like that you can not add internal notes for the kitchen. There are details that I need to add on the event summaries that I do not need to client seeing. To have to go back and add/delete these items between my "chef BEO" and "event summary" is time consuming and tedious. Clients get confused with seeing the Gather email address and a lot of them have a hard time with the links. As tech forward as society is now, people seem to still enjoy being sent pdfs vs. links. Also I have had the issue of running into firewalls with the Gather email communication. Some companies can't even receive the email. **Recommendations to others considering Tripleseat:** Very user friendly. You will have to train your client a bit on how to use the portal and watch out for your Gather emails being routed to SPAM or the client not recognizing that it is actually coming from you. Beyond that the layout is clear and the features are easy to use/update. **What problems is Tripleseat solving and how is that benefiting you?** The reports are easy to pull and help with tracking sales goals, seeing trends and following up with leads. Gather is also very easy to edit when it comes to adding in notes, menus and templates. ### 26. Tool for success! **Rating:** 5.0/5.0 stars **Reviewed by:** Laura B. | Director Of Special Events, Restaurants, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** Gather is very easy to use, and so incredibly helpful! I also love how responsive and friendly their customer supports reps are. My clients really appreciate being able to see their information all in one place online, and it definitely make us look good! **What do you dislike about Tripleseat?** I wish some of the features were more customizable to our specific needs. But I really appreciate that their customer support team understands that this is important to me, and are always asking for my feedback. I also wish they had a support team taking calls and emails in my time zone (PST). **Recommendations to others considering Tripleseat:** It's definitely worth trying out, especially if you don't currently use any event management software. I used to do everything on Google Docs, but now I'm totally hooked on Gather. It's saves me so much time and is so easy to use. My clients love it, too! **What problems is Tripleseat solving and how is that benefiting you?** I used to spend HOURS doing paperwork, and now I spend MINUTES! It affords me a lot more time to spend acquiring new business, and to giving special attention to current clients. ### 27. Thank God for Gather **Rating:** 5.0/5.0 stars **Reviewed by:** Shelby C. | Event Manager, Restaurants, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** I help manage the catering side of my company. That entails being responsible for the catering out of 3 restaurants around Austin, Tx. With that being said, my mind goes about 200mph constantly, so Gather is basically the translator that slows me down and makes sure I don't forget anything going that fast all the time. It's really simple to understand and has really helped our team communication within my company. Especially between myself and our director. We can update things real time and know the other person is going to see it. Team communication is also a great tool in making sure everyone, from ourselves to the general managers and kitchen managers, all stay up to date. **What do you dislike about Tripleseat?** The financials section is sometimes tricky, but I am also new to using it. Not a whole lot I don't like. Perhaps it needs more colors to color code different events with. **Recommendations to others considering Tripleseat:** We run catering out of 3 high volume stores 24/7 It would be a lot more difficult without Gather. Definitely worth it. **What problems is Tripleseat solving and how is that benefiting you?** Team communication. Prior to using gather we just emailed and used excel. It was a nightmare. And you can't really communicate with other management through excel unless you're constantly saving and re uploading documents to send in emails back and forth. Forget that, Gather solved that inconvenience. Communication with the guest also improved, it's easy to send them gather where everything is set up for them to see at a glance for their event. That way they know what they're getting prior to accepting our services. ### 28. Love Gather--great platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren C. | Owner, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** I love how easy it is to keep all pertinent event info in one single space that a variety of personnel can access. It is easy for customers to use as well--I love that they can preview their proposal and make payments online. I also really like that all communications I have with a contact are shown within their file--that has really cut down on my time spent digging through old emails, and having to rack my brain to remember details we discuss. **What do you dislike about Tripleseat?** The only improvement I would suggest -which I have to the company--is to make the auto generated menu a bit more personalized. Right now, the menu function does not help because it auto formats things very generically. We have backgrounds on our menu with our logo and that sort of thing, so I basically have to recreate the menu each time. The only other thing--the app isn't that great. I can do some work off it, but it is very minimal. **Recommendations to others considering Tripleseat:** Just give it a try--you will love it. so easy to use. Everyone on my team loves it. **What problems is Tripleseat solving and how is that benefiting you?** Keeping all info in one succinct place, an online tool easy to access from anywhere, a means to collect deposits, track financials, keep contacts, etc. Decrease in time to schedule events. Decrease in overall time to get event proposal signed. Electronic accepting of proposal is amazing. ### 29. Gather Review from Funky Buddha Brewery **Rating:** 5.0/5.0 stars **Reviewed by:** Katie B. | Assistant Catering Manager, Food & Beverages, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** I love that Gather is extremely user friendly for our staff as well as our guests. All functionalities are easy to use and can be customized to work exactly as we need them to. **What do you dislike about Tripleseat?** I wish that Gather had a way to alert clients that their payment is use, via email. Also, pulling up the BEOs on the mobile app directs you to open it as a file through your email and that can get confusing for some of our in house users. **Recommendations to others considering Tripleseat:** Please add the option for guests to receive email updates about their event such as due payments and count changes. **What problems is Tripleseat solving and how is that benefiting you?** We are solving the issue of having to constantly try to get clients to speak with us on the phone about their events. With Gather all of their information is in front of them online, and therefore we do not have to take a moment of their time to speak over the phone. ### 30. Gather saved my life! **Rating:** 5.0/5.0 stars **Reviewed by:** Tanya C. | Event Coordinator, Food & Beverages, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** The email communication thread that stores all the information from the clients initial inquiry, to the thank you email. You can simply look at all emails in one place so you can pick up immediately as that phone rings and refresh your memory of what you last talked about. **What do you dislike about Tripleseat?** My only dislike- which I deal with as everything else is all amazing! A lot of clients emails block the special email thread and many times it goes into their spam. This has caused a few hiccups along the process. I just always make sure to follow up with an additional email if I haven't heard back or seen that the client "opened" the email. Which is a great feature to see if the client opened the email or not. **Recommendations to others considering Tripleseat:** Do it, you won't regret it! **What problems is Tripleseat solving and how is that benefiting you?** It helps overall communication with my team, and with other sales persons on my team. We can see who responded to who and pick up where the other left off easily. Team communication is huge, you can mention a team member in a booking or lead and ask a question to the Chef, or let them know there was a change on the event order. ### 31. Simple to use, clean interface **Rating:** 4.0/5.0 stars **Reviewed by:** Allyson S. | Event & Volunteer Manager, Museums and Institutions, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** The software makes it really simple to communicate with clients. Everything from the client's online "Event Portal" to the automatically generated forms that you can send, make it so easy to use. I don't use their Gather Payments function, but I think this would streamline it even more. **What do you dislike about Tripleseat?** I really wish the calendar would sync to Outlook... Apparently it syncs with Google Calendar, but that's not what my organization uses. I also wish there was the ability to create custom forms and reports. Their stock reports are interesting and helpful, but they don't fully serve the needs of our organization. **Recommendations to others considering Tripleseat:** I would say be sure to look at all your current systems and programs (like scheduling, billing, etc.) and make sure that they are - or could be - compatible with Gather. It allows little customization in terms of the forms, payments, compatible programs, etc., so you want to be sure that it will work for you. **What problems is Tripleseat solving and how is that benefiting you?** The biggest reason I started using Gather was to streamline event details and manage contracts and payments. We've taken on several more events this year, and all the event details, contracts, and payments were scattered between excel documents, calendars, emails, paper copies, etc. Not to mention that every time I had to create some sort of event form, I would have to retype the information (which would often change, and then be updated in some places and not others). With all the information in the Gather database, I know that everything is up to date and I can create forms (like BEO's or invoices) with literally the click of a button. It is way more efficient than my old system. ### 32. Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Kirsten T. | Event Coordinator, Restaurants, Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** Gather has been such an effective tool in our restaurant! I like that all of my other managers can have their own access and it makes communication easy between team members. It takes less time and less steps than any other catering system we have used and it's more effective. **What do you dislike about Tripleseat?** The only thing that I've had trouble with was the initial information transfer from my old system, but it could have been fault of the other program. We haven't had any other issues. **Recommendations to others considering Tripleseat:** I would definitely make the switch to Gather. Our whole management team has really approved. The BEOs look great for both the FOH and BOH and it took maybe one training session to get the team on board. Clients that we book have really approved of having their own Event Portal, as well, and it makes them feel like they are more apart of the whole process than what we have experienced with other systems. **What problems is Tripleseat solving and how is that benefiting you?** We are better able to track banquet and catering sales and effectively plan to make changes in the right direction. ### 33. Gather Rocks **Rating:** 5.0/5.0 stars **Reviewed by:** Jill M. | Director of Sales, Events Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** It's so easy to share the details of an event -- my entire team can be on the same page for all of the details. My clients love how we can talk through changes and they can see them in real time. My team can see the emails I have had with the client so we can all be on the same page and help make sure that all of the details are covered. **What do you dislike about Tripleseat?** The reporting needs to be able to be customized so I can dive deeper into my revenue streams. Currently I cannot pull all of the line items to see what makes up the event total. It does a great job with F&B -- but it could do so much more. **Recommendations to others considering Tripleseat:** It's a great product. I'd be glad to help with personal phone calls so potential clients can ask any question they would like. **What problems is Tripleseat solving and how is that benefiting you?** Our communication have greatly improved. That's the best benefit. I manage three venues that share catering and all of the hard goods associated with the event. Gather makes it easy for us all to see what is happening with the big picture so we can best determine staffing and rental needs. ### 34. Mediocre with potential **Rating:** 3.0/5.0 stars **Reviewed by:** Sarah S. | Business Development + Communications Manager, Professional Training & Coaching, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** We like the team communication function, and the ability to sent proposals that clients can view and that live updates. I like the format, design, and the ability to message with the team. **What do you dislike about Tripleseat?** I don't like that I can't click to find out which proposals have been signed on the dashboard - I can only see that X number WERE signed, but not which one. I also wish that signing a proposal would also automatically switch an event from "tentative" to "confirmed". We don't like that this has not evolved to fit our needs since we are NOT a restaurant. The lack of Quickbooks integration is a point of major frustration. It would also be helpful to have a multi-day event booking process. **Recommendations to others considering Tripleseat:** I think this is likely great for a restaurants but troublesome to adapt to venues without catering needs. **What problems is Tripleseat solving and how is that benefiting you?** We are trying to manage multiple spaces within a venue. It's helped us see the full scope of communication with clients which we love. We have not been able to integrate the payment gateway because it does not use Quickbooks. ### 35. Gather is a Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie W. | Private Dining Director, Restaurants, Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** Gather has saved me countless hours in extra work. It is streamlined to fit my specific needs for my restaurant and Private Dining booking needs. I am able to book an event and send a contract in under 2 minutes. This transfers to the client with an impression that we have urgency, hospitality and care for their individual event. **What do you dislike about Tripleseat?** The only item I would change would be some reporting. I would like to put events with more than just date qualifications.I would like to be able to pull events based on spend or number of guests. **Recommendations to others considering Tripleseat:** Consider the time saving attributes of a streamlined system built around your venue. As a coordinator this will give you more face time with current or future clients. It also is a professional platform that is impressive to the client and makes them feel secure dealing with an organized coordinator. **What problems is Tripleseat solving and how is that benefiting you?** Time Management is definitely being solved when it comes to the solving. The benefit in return is the chance to spend more time in person or on the phone with future clients. ### 36. How Gather helps Balena create great experiences. **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle F. | General Manager, Restaurants, Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** I love how Gather allows my management staff to access a single portal of information from anywhere, at any time and execute events from the multiple layers of metrics Gather provides. **What do you dislike about Tripleseat?** I used to get frustrated with the lack of access from different devices but Gather resolved that challenge with their app. Now I can access Gather from the beach in Mexico with one hand while I balance my margarita in the other! **Recommendations to others considering Tripleseat:** If your company hosts events, you want Gather on your team. The metrics they provide with the ease of use is so smooth I wish I could say astounding. But they pull it off so effortlessly that it just seems normal. I hope I never have to use another program. **What problems is Tripleseat solving and how is that benefiting you?** Events are time sensitive. Planners and execs need immediate answers and Gather gives my team immediate access to our calendar with the touch of the app. The benefits are many because while accessing the app on my phone or pad, I can talk to a guest without fumbling on the laptop and 10-keying to crunch a guests event package. Gather organized all the work for you. ### 37. Using One Calendar for All of Our Events is Great! **Rating:** 2.5/5.0 stars **Reviewed by:** Claire C. | Motorsport Event Coordinator, Entertainment, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** I like that the calendar has the feature for confirmed, leads and tentative events. Also, being able to upload documents to the events so all documentation for that event is in one place. Being able to enter in pricing and payment to receive actuals is very beneficial. **What do you dislike about Tripleseat?** My department dislikes that we can not book multiple day events in the calendar. This is a HUGE issue for us. We are an event venue and can have long events that last up to 3 weeks. This also causes confusing when multiple people are uploading documents to an event because for example the 3 week event has 3 weeks of separate booked days on the calendar and we've ran into the problem where documents are uploaded to the wrong day. We also run into the issue when closing out the program after all payment has been receive, it's time consuming closing out each individual day on the calendar. Wish we could select the spaces the event is using all at one, like a checkbox list. It's time consuming to select each space separately. **What problems is Tripleseat solving and how is that benefiting you?** We finally have all departments in the company using the same calendar instead but having 4 separate calendars. Also, double booking an event has been happening less since using Gather. Make's it easier to track that we have received payment. **Official Response from Elizabeth Cleaves:** > Thanks so much for your feedback, Claire! This is the kind of software evaluation that makes us better as a company. Working with multi-day bookings is a feature that we are constantly improving, and your specific use case will definitely be helpful when providing our Product Team with a more detailed workflow. If you have any further questions or feedback, please feel free to reach out to our Support Team Monday thru Friday from 9:30am until 5:30pm EST at support@gatherhere.com :) ### 38. A wonderful way to keep organized **Rating:** 5.0/5.0 stars **Reviewed by:** Brett P. | Development Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** I love Gather! What I love best is the ability to add events easily and send the contract directly to my client. It's so simple. Enter my information, review, send to client...bam! I'm done. It's seamless. **What do you dislike about Tripleseat?** I don't really dislike anything about Gather really. I wish there was a full-service app available, but I know they are working on it. There is so much good about Gather that there really isn't anything bad about the program. **Recommendations to others considering Tripleseat:** Gather is your one-stop shop for the best in event management software. From financials and event summaries to everything else, there is nothing else you need other than Gather. **What problems is Tripleseat solving and how is that benefiting you?** Gather has allowed our business to not over-book events and keeps a detailed calendar that allows us to see months in advance and all of our upcoming events. This allows us to try to sell more events in the slow times while staying organized and on top of things. The benefits are endless. ### 39. Making my job so much easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Hilary M. | Private Events Manager, Restaurants, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** Organization is key when handling private events for two, very busy restaurants. Gather has all of my information in one place and makes our contracts, credit card authorizations, and customer e-mails look extremely professional. I love the customization! **What do you dislike about Tripleseat?** I wish there was a way to transfer Gather bookings into OpenTable. I have to transfer all of my Gather bookings into OpenTable one by one since the restaurant requires the OT software to be used as well. If it were somehow synced, that would be amazing. Also, as I'd mentioned, I coordinate for two different restaurants. It'd be nice to have different colors on my calendar view for each, instead of all green for confirmed, orange for tentative, etc. Lastly, I'd like to be able to print off full credit card numbers customers submit through the Stripe integration so we can input into our POS for final bill payment. **What problems is Tripleseat solving and how is that benefiting you?** The Gather software allows myself, and our team to be much more organized. We are easily able to follow-up with leads, and receive all inquiries through the form on our website as opposed to inquiries coming from many different directions and getting misplaced and/or going unanswered. ### 40. The BEST online event planning interface, EVER! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael H. | Manager, Restaurants, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** I love the user-friendly interface. The ease of adding new events, potential clients information, and the creation of BEO's. I also really enjoy the ability to communicate through Gather's messaging platform, it makes it easy to see the full correspondence, from the very beginning all the way up to the event. **What do you dislike about Tripleseat?** I love everything about Gather, the only thing that I might say I didn't like, is that you cannot simply add events through the iPhone app. Sometimes small reservations do not require a lot of information, and should be able to be added to the daily bookings through the app platform. **Recommendations to others considering Tripleseat:** Do it!! It will be the best thing you ever did for your future event and business generation! **What problems is Tripleseat solving and how is that benefiting you?** We're able to solve the age-old problem of communication with our back-of-house employees and management team, to help them execute our private events in the most efficient way possible. We've realized also, the future benefit of generating business with previous clients, since the interface makes it easy to interact- they are willing to do it, over and over again. ### 41. So far so good! **Rating:** 4.5/5.0 stars **Reviewed by:** Nikki J. | Regional Store Marketer, Restaurants, Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** I like that everything is all in one place. It makes it much easier to stay organized. I'm able to view if the guest has read my messages to him which also helps me to follow up with them on the phone. **What do you dislike about Tripleseat?** The messaging is a little frustrating. If a guest messages in and I hit to reply and write them a message my reply box takes over the entire screen. I'm not able to move anything so I can read their questions and reply to them. I typically have to have their message up on Gather and then type my response in Word to then finally copy and paste it in. **Recommendations to others considering Tripleseat:** Take advantage of the support they offer and keep playing around with it. It looks overwhelming at first but once you get in the swing of things it's very helpful! **What problems is Tripleseat solving and how is that benefiting you?** Keeping organized is huge. I'm able to communicate very quickly to the guest as well as my team so that we can accommodate the guests needs in a timely fashion and have everything in stock that we need. ### 42. Saint Arnold Brewing Company **Rating:** 5.0/5.0 stars **Reviewed by:** Josh N. | Brewery Rentals & Events Manager, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** The calendar and menu management tools help me make sure me and my team are all on the same page. **What do you dislike about Tripleseat?** The app makes it difficult to look up bookings more than 2 weeks out and does not offer any editing options, so it is usually just easier to not use the app. **Recommendations to others considering Tripleseat:** This tool is extremely useful for the private events industry. If you have to manage multiple rooms, this is definitely the best tool I have found. **What problems is Tripleseat solving and how is that benefiting you?** Calendar management has always been a struggle here, with two rooms that we rent out and many table reservations to manage. This allows for us to have a real time view of any changes to the calendar before we start discussing options with new clients. The lead form on our website has also increased efficiency with our incoming leads and makes sure that we cover all necessary information with them. ### 43. Gather is awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Dana A. | Director of Private Events, Hospitality, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** It is so user friendly! Chef's love it, Managers love it as do servers. The updates sent to everyone in the morning prevent the question of is there a party tonight? How many ppl? When? Etc. All that information is at each and every sinlge persons fingers tips either via their phones or lap tops. **What do you dislike about Tripleseat?** I wish I knew!! I think the only confusong part is the financials, our accounting team isn't on board with putting the credit cards through Gather, we only record thedeposits. **Recommendations to others considering Tripleseat:** Get it!! You will wonder why you dfid not think of this software. Makes booking a party, making changes, communicating with the staff and client as easy as possible **What problems is Tripleseat solving and how is that benefiting you?** I can answer leads from anywhere and hav (from Cubs Games to the beach). We live in a society that wants instant answers/responses...Gather allows and promotes that! ### 44. Gather is a great program to keep open communication within our business. **Rating:** 5.0/5.0 stars **Reviewed by:** Caitlin N. | Promotional Builder | 1100 Social, Restaurants, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** The ability to add and categorize notes is a fantastic feature. I just learned how to write internal communication notes and that is a really great feature as well! **What do you dislike about Tripleseat?** The formatting of the Calendar is a bit difficult to navigate at times. Some of the functions are not entirely user friendly, but have been improving! I also dislike the pop up notifications every Wednesday for Webinar Wednesday - I do not need to be reminded every week. **Recommendations to others considering Tripleseat:** I have never used a program that allowed me to communicate to several people internally without sending emails, calls, etc. We all have access to the program - this makes sales and operations work together much easier! **What problems is Tripleseat solving and how is that benefiting you?** Gather is a great communicative tool. Having Gather helps us to communicate through several different departments and make planning events seamless. ### 45. User Friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Kathleen E. | Special Event Coordinator, Sports, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** I like how user friendly it is and organized. It keeps all my events and event details together and easy to understand, which is useful for me as well as my clients. I also love the support system, always available and have never had an issue. **What do you dislike about Tripleseat?** I wish that there was a way to sync the events to my outlook calendar, this would also help with notifying other employees when events are. **Recommendations to others considering Tripleseat:** If events are a big part of your company or business, I suggest to look into Gather. It keeps everything organized and keeps proposals looking professional as well as easy for clients to understand. **What problems is Tripleseat solving and how is that benefiting you?** We are trying to make event planning a stronger department at our venue, this is helping on our website to gain more leads and attract more customers. ### 46. Almost perfect! **Rating:** 5.0/5.0 stars **Reviewed by:** Megan J. | Private Dining Sales Director, Restaurants, Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** The layout of the application- everything is so user friendly and very easy to learn. It is much easier to share information with my team and keep track of all notes pertaining to event planning. **What do you dislike about Tripleseat?** I don't particularly dislike anything. The closest I'd come would be the ability to merge accounts without having to go through your support team. I understand that this is likely not feasible due to accounts being shared with multiple restaurants under one corporation. **Recommendations to others considering Tripleseat:** Go for it! You won't regret it! **What problems is Tripleseat solving and how is that benefiting you?** Gather aids me in time management. It makes it easy to convey and show the rest of my team exactly what needs to happen, when it needs to happen and how to make it happen. Communication and organization have become much easier and focused. ### 47. Works great, very user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah J. | General Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** I like that the program is easy to use. The app is also very helpful so I do not have to log in on a computer every time. The format for the app is also very easy to read and easy to translate. The message board is also very helpful. **What do you dislike about Tripleseat?** The only thing I do not like about the app is the fact that you can not go back and look at past event on the application. **Recommendations to others considering Tripleseat:** Use it! Very user friendly easy to read and communicate with people who are booking events at my venue! **What problems is Tripleseat solving and how is that benefiting you?** The benefits are its easy accessibility, I often have to pull up the application multiple times during the party to double check things. I like that everything is easily laid out. ### 48. Increased efficiency to allow for more relationship building! **Rating:** 4.0/5.0 stars **Reviewed by:** Hayley W. | Event Manager, Restaurants, Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2017 **What do you like best about Tripleseat?** User friendly, great calendar view, reliable & easy to read. LOVE the contact list with ability to view past events. Team communication is great! **What do you dislike about Tripleseat?** A few details items I would adjust to make it more friendly to our establishment. The mobile app is not great at all, a lot of work needs to be done with this. Also, would like a way to mass email our clients. **Recommendations to others considering Tripleseat:** Do your research on what you actually need the software for... compare to others and make an informed decision with the help of the Gather team. **What problems is Tripleseat solving and how is that benefiting you?** Increased efficiency, to allow more time to communicate with guests. Great to have a contact database with all our client & love that it can easily save and store past event information. ### 49. Gather Review **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan G. | Chief Marketing Officer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** It's flexibility. We use it as an internal master calendar for the entire company. We've found a solution for any scheduling problem that we've presented with them. **What do you dislike about Tripleseat?** We don't use it as a transaction portal but if we did, I imagine that would be a little challenging. **Recommendations to others considering Tripleseat:** We have recommended this to several other breweries that are now using it. Any shortcomings that we have found, we let them know and they seem to always present solutions or release improvements that move it in the right direction. We've been very pleased and they're very easy to work with. **What problems is Tripleseat solving and how is that benefiting you?** We host events at our space and in the market. The calendar allows us to view both in one place and make sure we're coordinated. ### 50. Gather is simple to use and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Paula N. | Event Operations Coordinator, Investment Banking, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Tripleseat?** I like that I can find what I am looking for quickly, it a simple system to navigate. **What do you dislike about Tripleseat?** Creating a new contact each time I need to create a booking, just takes a minute. **Recommendations to others considering Tripleseat:** If you plan on implementing this with your company, I would advise that you make sure that your staff will be using this frequently. Clients don't like it when they are introduced to new software all the time. With that being said, just make sure you are going to use it often so you don't end up getting rid of it. **What problems is Tripleseat solving and how is that benefiting you?** Mmm trying to see if the whole staff can get accustomed to this. The benefits I have realized is that it is easy for my clients to use. ## Tripleseat Discussions - [How can Gather help me predict revenue?](https://www.g2.com/discussions/reporting-1b0cb2ca-1b3b-457e-81e0-f710adcd0670) - 1 comment, 1 upvote - [Can I collect e-signatures?](https://www.g2.com/discussions/signatures) - 1 comment, 1 upvote - [How much access do I have to your customer support? Is there a limit to how many times I can call them?](https://www.g2.com/discussions/support-6e9b45bd-5be6-4f4b-a795-edb1a56b595b) - 1 comment, 1 upvote - [How long does it take to get onboarded?](https://www.g2.com/discussions/onboarding) - 1 comment, 1 upvote - [Is my team’s work visible to me as a manager?](https://www.g2.com/discussions/visibility-9f2c67f2-6c43-4e65-bced-63e160699dcd) - 1 comment, 1 upvote - [View Tripleseat pricing details and edition comparison](https://www.g2.com/products/tripleseat-tripleseat/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+22%3A02%3A13+-0500&secure%5Bsession_id%5D=f69b0550-decc-4e87-b7bf-2f4447bd0653&secure%5Btoken%5D=a069f500371282773d12197cdca8806520cf8d31fffc812c247cc3c6ffbc731a&format=llm_user) ## Tripleseat Integrations - [22miles](https://www.g2.com/products/22miles/reviews) - [Airship](https://www.g2.com/products/airship/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [DoorDash for Merchants](https://www.g2.com/products/doordash-for-merchants/reviews) - [Event Staff App](https://www.g2.com/products/event-staff-app/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Fiserv](https://www.g2.com/products/fiserv/reviews) - [Fishbowl (Restaurant Marketing)](https://www.g2.com/products/fishbowl-restaurant-marketing/reviews) - [Galley](https://www.g2.com/products/galley/reviews) - [GoTab](https://www.g2.com/products/gotab/reviews) - [Intuit Mailchimp Open Commerce](https://www.g2.com/products/intuit-mailchimp-open-commerce/reviews) - [Kenect](https://www.g2.com/products/kenect/reviews) - [Maestro](https://www.g2.com/products/maestro/reviews) - [Mews](https://www.g2.com/products/mews/reviews) - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - [PeopleVine](https://www.g2.com/products/peoplevine/reviews) - [Poppulo Employee Experience](https://www.g2.com/products/poppulo-employee-experience/reviews) - [ProfitSword](https://www.g2.com/products/profitsword/reviews) - [Rex](https://www.g2.com/products/rex/reviews) - [Square for Restaurants](https://www.g2.com/products/block-square-for-restaurants/reviews) - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [TimeForge](https://www.g2.com/products/timeforge-timeforge/reviews) - [Tock](https://www.g2.com/products/tock/reviews) - [Uniguest](https://www.g2.com/products/uniguest/reviews) - [WebRezPro](https://www.g2.com/products/webrezpro/reviews) ## Tripleseat Features **Administration** - Billing and Invoicing - Reporting - Venue Calendar - Staff Management - Task Management - Utilization Reporting - Client Management - Rental Management - Document Management - Inventory Management - Discount Management - Contract/License Management - Delivery Management - Booking Management - Vendor Management - Reservations Management - Customer Management - Attendee Management - Sales Management - Calendar Management - Event Management - Contact Management **Agentic AI - Event Planning** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Event Management** - Online Booking - Resource Management - Facilities Management - Food and Beverage Management - Order Management - Multi-Facility - User Management **Sales and Marketing** - Customer Database - Sales Tools - Email Automation **Agentic AI - Venue Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Website Integration - Calendar/Reminder System - Third-Party Integrations **Additional Functionality** - Reporting & Statistics - CRM - Customizable Reports - Access Control - Shopping Cart - Electronic Payments - Activity Dashboard - Generative AI - Accounts Receivable - Digital Signature - Multi-Location - API - AI Copilot - Quotes/Estimates - Barcoding/RFID - Customer Portal - Alerts/Notifications - Asset Tracking - Customizable Branding - Email Templates - Lead Capture - Event Ticketing - Real-Time Data - Drag & Drop - Event Scheduling - Email Marketing - Financial Analysis - Credit Card Processing - Mobile Access ## Top Tripleseat Alternatives - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,234 reviews) - [Perfect Venue](https://www.g2.com/products/perfect-venue/reviews) - 4.8/5.0 (193 reviews) - [Planning Pod](https://www.g2.com/products/planning-pod/reviews) - 4.0/5.0 (18 reviews)