--- title: SinglePlatform Reviews meta\_title: 'SinglePlatform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 16 reviews by the users' company size, role or industry to find out how SinglePlatform works for a business like yours. aggregate\_rating: rating\_value: 2.7 review\_count: 16 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # SinglePlatform Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by SinglePlatform but has limited features. Are you part of the SinglePlatform team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Consumers look at menus online before choosing a restaurant. Get found by more customers and save time by working with SinglePlatform to easily publish and manage your menus where consumers are searching for you - your website, Google, Facebook, TripAdvisor, Yelp, OpenTable and many more. \*\*Manage Your Online Presence On A Single Platform\*\* Manage your social media, online reviews, menus and restaurant information in one platform online. \*\*A White-Glove Approach\*\* You provide your guests with exceptional service, so why shouldn’t we? SinglePlatform is the only platform that offers DIFM (do it for me) menu management. What does that mean? Simple. Send us your menu updates & we take care of the rest. You can text, email, call, fax, telegram, or send smoke signals and we’ll make sure to get your menu updated. \*\*Technology Suite\*\* The SinglePlatform technology suite comes with searchable menu content distributed across the internet, analytics and social posting tool. \*\*Reputation Management\* Our Review Intelligence tool tells you how your restaurant is performing in service, staff, ambiance, price, and food so you can identify areas in need of improvement. \*\*Custom, Mobile-Optimized Website\*\* We’ll build you a branded website and mobile site complete with a full integration to your SinglePlatform-powered menu. Show your customers what’s special about your restaurant before they even step foot in your door. * * * Seller [TripAdvisor Media Group](https://www.g2.com/sellers/tripadvisor-media-group) Discussions [SinglePlatform Community](https://www.g2.com/products/tripadvisor-media-group-singleplatform/discuss) Languages Supported English Overview by Rev Ciancio (Senior Marketing Executive & Brand Evangelist who helps increase leads and turns customers into evangelists.) Show More ## Pricing Pricing provided by SinglePlatform. ### FUNDAMENTAL 109 Montly ### PREFERRED 149 Montly [ View More Pricing Information ](https://www.g2.com/products/tripadvisor-media-group-singleplatform/pricing) ## Top-Rated Alternatives [ ![Yext](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yext") Yext 4.4/5(1,124) ](https://www.g2.com/products/yext/reviews) [ ![Synup](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Synup") Synup 4.5/5(315) ](https://www.g2.com/products/synup/reviews) [ ![Semrush](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Semrush") Semrush 4.4/5(4,026) ](https://www.g2.com/products/semrush/reviews) [ View All Alternatives ](https://www.g2.com/products/tripadvisor-media-group-singleplatform/competitors/alternatives) ## User Insights Average based on 16 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Rachel D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel D.") RD Rachel D. Mid-Market (51-1000 emp.) 4/10/2024 "Would not recommend Single Platform or Trip Advisor" 0/5 What do you like best about SinglePlatform? Can't say I like anything about SinglePlatform. I have been attempting to demo the platform with no response from their customer service reps. Review collected by and hosted on G2.com. What do you dislike about SinglePlatform? Customer service and overall professionalism is not great. As a platform that was acquired by Trip Adivsor I would expect so much more but unfortunately I cannot reccommend this product. Do not waste your time. Review collected by and hosted on G2.com. What problems is SinglePlatform solving and how is that benefiting you? I was hoping to streamline menu updates but because the lack of response from their team, I have not even been able to demo the product. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Allison T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Allison T.") AT Allison T. CSR Mid-Market (51-1000 emp.) 1/4/2019 "Great quote platform" 5/5 What do you like best about SinglePlatform? Able to use easy information tools that provides acess tp rmv, and different quoting software's. As an agency allows us to quote multiple carriers at one time. Review collected by and hosted on G2.com. What do you dislike about SinglePlatform? Lags and ar times the rmv is down, but nothing really i love the service. Review collected by and hosted on G2.com. Recommendations to others considering SinglePlatform: A must have in the insurance industry. Saves time and helps sales Review collected by and hosted on G2.com. What problems is SinglePlatform solving and how is that benefiting you? Faster quoting, instead of having to go into each carrier this program does it all at once. Also allows reinstatement of plates for customers. Review collected by and hosted on G2.com. Show More 1/13/2021 Validated ReviewerIncentivizedSource: G2 invite ![Stephen S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen S.") SS Stephen S. Sales Associate Small-Business (50 or fewer emp.) 8/25/2020 "Not helpful for business - Steer clear of Single Platform" 1/5 What do you like best about SinglePlatform? Their customer service agents are courteous and somewhat helpful however there does seem to be a disconnect between these agents and the management. Review collected by and hosted on G2.com. What do you dislike about SinglePlatform? No gain to having single platform. Had this for over a year, kept hearing that I am getting good traction. Never actually translates to business. During COVID19 we had to close our doors and Single Platform has continued to charge throughout this. We have also canceled our account and are still being charged. They are apparently having some difficulties with stopping billing as they are now owned by trip advisor..... I would stay far away from this one! Review collected by and hosted on G2.com. What problems is SinglePlatform solving and how is that benefiting you? Their billing department is where i am having most issues. I would keep a close eye on their billing. There also was not much benefit that I have realized from having this platform. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") AR Verified User in Restaurants Small-Business (50 or fewer emp.) 6/23/2020 "The only game in town" 4.5/5 What do you like best about SinglePlatform? Update the menu in one place online, and it gets updated on several major platforms. Review collected by and hosted on G2.com. What do you dislike about SinglePlatform? Very low customization, configuration. You get what you get, and you'll like it. Uploading a document to the customer service team to update your menu for you gets (1) slow (2) amazingly inaccurate/unintended (3) sometimes no results. This is why I now manually update everything, especially if it's not last minute — I don't trust the team to accurately copy/paste my content into the system correctly. Review collected by and hosted on G2.com. Recommendations to others considering SinglePlatform: SinglePlatform is the only game in town when it comes to a single source of truth for your menus across the wide and varied landscape of the internet. Customization is VERY low — and customer service isn't peak. But it does do the job it claims to do. Review collected by and hosted on G2.com. What problems is SinglePlatform solving and how is that benefiting you? Prior to using SinglePlatform, we had to manually enter the SAME MENUS over and over into platforms that make you manually enter each item separately. Version tracking was a huge problem, typos too. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Wynne L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wynne L.") WL Wynne L. Marketing Coordinator Small-Business (50 or fewer emp.) 3/31/2020 "Easy to use but limiting" 3.5/5 What do you like best about SinglePlatform? I think it is extremely easy to use and intuitive making it a great solution for older businesses or ones that don't have the capacity for true marketing people. Review collected by and hosted on G2.com. What do you dislike about SinglePlatform? It can feel a little limiting if you have a bit more experience with marketing and feel as though you cant do all of the customizations that you want to make your business stand out. Review collected by and hosted on G2.com. What problems is SinglePlatform solving and how is that benefiting you? I am using it for a restaurant. and because of its simple and easy to use interface it was very quick to get up and running which is essential for restaurants that have no online presence. the most important part is to get something up as soon as possible. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Mid-Market (51-1000 emp.) 4/2/2020 "I used single platform as a restaurant marketer" 2.5/5 What do you like best about SinglePlatform? The ability to update all the menus at once Review collected by and hosted on G2.com. What do you dislike about SinglePlatform? The inability to custom update menus in real time and the uploading would sometime take a while. Review collected by and hosted on G2.com. Recommendations to others considering SinglePlatform: The customer service was hard to get ahold of and it was hard to sometime make basic edits. This ultimately led us to remove Singleplatform Review collected by and hosted on G2.com. What problems is SinglePlatform solving and how is that benefiting you? Making sure that my menus were all updates and content was current Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite NM Nelson M. Software Engineer Mid-Market (51-1000 emp.) 7/28/2019 "Made to save your time." 3.5/5 What do you like best about SinglePlatform? I like SinglePlatform is very useful, I can announce everything in one place with a single platform, we have been able to reach new customers with this tool, easy to use. Review collected by and hosted on G2.com. What do you dislike about SinglePlatform? Actually there is nothing I dislike about this tool. Review collected by and hosted on G2.com. Recommendations to others considering SinglePlatform: I recommend SinglePlatform, it helps any type of business to be discovered in any place that is important online. It obtains its menu and commercial information in all the places where it must be in the main search engines, social networks, travel, review and navigation sites. Review collected by and hosted on G2.com. What problems is SinglePlatform solving and how is that benefiting you? I save time, help my business to be visited by more clients and to grow, with SinglePlatform I have had a larger clientele. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Mid-Market (51-1000 emp.) 7/24/2019 "singleplatform" 3.5/5 What do you like best about SinglePlatform? singleplatform is a platform where a business can be advertise or promoted . it is basically a mobile app where people can find city guides, review sites and menu as well. it is easy to use Review collected by and hosted on G2.com. What do you dislike about SinglePlatform? poor customer services it is expensive . there should be more clarity in the context of reviews Review collected by and hosted on G2.com. Recommendations to others considering SinglePlatform: improve customer services Review collected by and hosted on G2.com. What problems is SinglePlatform solving and how is that benefiting you? in the customer perspective it is easy to find reviews of hotel and it is great time saver Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") CF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 7/25/2019 "Best Restaurant Advertisement Platform" 5/5 What do you like best about SinglePlatform? I love everything about singleplatform. I love the fact that you can advertise all in one place with a singleplatform. Review collected by and hosted on G2.com. What do you dislike about SinglePlatform? I do not dislike anything about this software. Review collected by and hosted on G2.com. What problems is SinglePlatform solving and how is that benefiting you? I like the fact that you don't have to go to each individual service and try to get something done. You simply do it all at once on the singleplatform. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 1/4/2019 "Impossible to discontinue service" 0/5 What do you like best about SinglePlatform? They did post menus on online sites. But I didn't think the menus were very good or very helpful to my business. Review collected by and hosted on G2.com. What do you dislike about SinglePlatform? They tell you that you can cancel at any time, but this is absolutely not true. I called to cancel my service and spent 10 minutes repeating over and over that I wanted to discontinue. But the agent just kept telling me why I shouldn't cancel. This is outrageous and makes me think this product is actually a scam. Once they get your credit card, they will continue to charge it until you cancel it or block them. Extremely dishonest! Review collected by and hosted on G2.com. Recommendations to others considering SinglePlatform: Beware! You cannot cancel your contract. Review collected by and hosted on G2.com. What problems is SinglePlatform solving and how is that benefiting you? I hoped to make it easy for customers to access my menu. I was told that I could just send my paper menu to SinglePlatform and they would create the online versions. But their versions were crude and inaccurate. Somehow my sandwich menu got put into a secondary menu that viewers would have to click on to find. I contacted them about my concerns and got no response. So I edited the menus myself. That proved to be cumbersome and time consuming. So, after two months of trying the service, I decided it was not for me. But when I called to cancel, I found myself in an infinite loop of sales pitches. I finally hung up and blocked payment. What a waste of time and energy! Beware if you go near this company. It is not a reputable firm. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ## Questions about SinglePlatform? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about SinglePlatform ](https://www.g2.com/products/tripadvisor-media-group-singleplatform/discussions/new) ![Luke S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luke S.") LS Luke Swang • Last activity over 6 years ago why have not implemented improvements? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/13320-why-have-not-implemented-improvements) [ View all Discussions ](https://www.g2.com/products/tripadvisor-media-group-singleplatform/discuss) ## Pricing Options Pricing provided by SinglePlatform. ### FUNDAMENTAL 109 Montly ### PREFERRED 149 Montly ### EXCLUSIVE 199 Monthly [ View More Pricing Information ](https://www.g2.com/products/tripadvisor-media-group-singleplatform/pricing) SinglePlatform Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5246d5413aefc69f3ef529bf80feed27/yext.jpg "Product Avatar Image") Yext 4.4/5(1,124) [ Compare Now ](https://www.g2.com/compare/tripadvisor-media-group-singleplatform-vs-yext) ##### Categories on G2 [Social Media Management](https://www.g2.com/categories/social-media-mgmt)[Local SEO](https://www.g2.com/categories/local-seo)[Local Listing Management](https://www.g2.com/categories/local-listing-management) ##### Explore More [Top catalog solutions with automated data enrichment](https://www.g2.com/discussions/top-catalog-solutions-with-automated-data-enrichment)[What's the most reliable enterprise employee identity protection platform with dark web monitoring?](https://www.g2.com/discussions/what-s-the-most-reliable-enterprise-employee-identity-protection-platform-with-dark-web-monitoring)[Which work instructions platforms for a 50-person manufacturing team are worth using when you need compliance documentation and workflow optimization without enterprise pricing?](https://www.g2.com/discussions/which-work-instructions-platforms-for-a-50-person-manufacturing-team-are-worth-using-when-you-need-compliance-documentation-and-workflow-optimization-without-enterprise-pricing) [Best platforms for external threat surface monitoring](https://www.g2.com/discussions/best-platforms-for-external-threat-surface-monitoring)[What cloud security monitoring tools combine posture management and compliance monitoring in one solution rather than requiring separate tools for each function?](https://www.g2.com/discussions/what-cloud-security-monitoring-tools-combine-posture-management-and-compliance-monitoring-in-one-solution-rather-than-requiring-separate-tools-for-each-function)[Is Nintex worth committing to as a UKG Marketplace vendor given the security and compliance credentials required before signing a multi-year contract?](https://www.g2.com/discussions/is-nintex-worth-committing-to-as-a-ukg-marketplace-vendor-given-the-security-and-compliance-credentials-required-before-signing-a-multi-year-contract) [Show MoreShow Less](javascript:void(0);)