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Trinus Discador

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Auto dialer with power, predictive and preview modes. Imports lists or connects to the CRM, filters busy, invalid, voicemail and no-answer calls, connects the agent only when a person answers, and writes results, recordings and dispositions back to the CRM. Includes live supervision with listen and whisper, reports per agent and campaign, and responsible-use controls: calling hours, attempt limits, abandonment rate and block lists, in line with Brazilian telemarketing rules and LGPD. Português: Discador com modos automático (power), preditivo e preview. Importa listas ou conecta ao CRM, filtra ocupado, inválido, caixa postal e não atende, conecta o agente só quando alguém atende e devolve resultado, gravação e tabulação ao CRM. Tem supervisão ao vivo com escuta e sussurro, relatórios por operador e campanha e controles de uso responsável: horário, limite de tentativas, taxa de abandono e listas de bloqueio, dentro das regras de telemarketing e da LGPD.

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