I use the payroll tool from TriNet, which helps me keep track of my personal finances. As a senior manager, I often use the time management tool to know who in my team is on vacation, out sick, or having a personal day. I also appreciate their flexible spending component, which helps manage my medical program. I find it really handy to have all these tools at my fingertips. The initial setup was pretty seamless, and there was a lot of training and support, making for a very good implementation. Overall, I find every tool quite handy and valuable for managing our HR needs. Review collected by and hosted on G2.com.

I feel sometimes the communication could be better in terms of hearing from TriNet via email regarding updates and what they need with respect to flexible spending. I had a situation where my daughter was accidentally bumped off the medical program because they said they had emailed me, but I never received any such communication. So I feel like there needs to be a better communication stream. Review collected by and hosted on G2.com.

I love that TriNet has people on standby ready to answer questions in the chat, which makes things so much easier when you are talking to a real person and can get help fast. TriNet helps make payroll submission super easy and quick. I also find it easy for employees to set up their account and select their benefits. Plus, TriNet's UI is very easy to navigate and use; if I need to find something, I can usually search it in the search bar or it will come with instructions on how to do things. The initial setup was very easy and smooth. I think it is the best platform we have used so far, specifically because they provide the most time-sensitive help. Review collected by and hosted on G2.com.

The required harassment training and reporting/analytics could definitely be improved. The harassment training should automatically be scheduled once an employee is hired and should come with a reminder whenever their required retake is needed, instead of the admins having to manually assign everyone. The harassment module itself is very time-consuming and often takes longer to complete than necessary. The org chart only gives basic information and you can't get more granular or have employees add pictures. The reporting and analytics often don't allow you to structure it how you want, and there are too many reports you can't customize. I wish TriNet could allow you to customize the home page, so that you can put announcements, links, and other correspondence to the company. Review collected by and hosted on G2.com.

I really like the ease of use of TriNet. It's user-friendly and the dashboard gives me everything I need. I also appreciate the ability to chat with an expert for questions on payroll, which is very useful. The payroll feature is great because it simplifies the process; just a few clicks and it's done. The reports are easy to follow and generic enough that we don't need to change or update them to use. Review collected by and hosted on G2.com.

I would like to be able to customize reports a little bit more easily. It's not very user-friendly or intuitive to customize a report or create a separate report if need be. I would like to be able to have TriNet connected to our HRIS system, Rippling, so we don't have to manually update any new hires that come in and employees will not have to put in their PTO twice in two systems. Also, when trying to run a report or download employees who haven't done their open enrollment, the dashboard only allows downloading in PDF and not in Excel. It would be good to be able to download these things in Excel. Review collected by and hosted on G2.com.

I like that TriNet acts as a "One-stop Shop" of sorts for my HR needs. It is incredibly easy to get to the information I need, whether it is paychecks or time-off, etc.

Every one of the dashboards is responsive, and if I need to use an external link to a seperate website, TriNet automatically logs me in to the next site. Review collected by and hosted on G2.com.

The major item I dislike about TriNet is the Mobile App.

It is not as fully functional as the website, which is understandable. It gives a great overview as a whole, but I am missing some features, such as external links to my retirement account. Review collected by and hosted on G2.com.

I like that TriNet is extremely helpful and customer service oriented, providing solutions when issues arise. I also appreciate the ease of use in some of the areas and features they offer, like resources, termination guides, payroll tax guides, integration for payroll journal entries, different payroll setups, and paid time off. The initial setup was very easy for me and my clients. Review collected by and hosted on G2.com.

While TriNet offers a wide range of features and resources, some information can be difficult to located for both administrators and employees. At times it requires a significant amount of digging to find answers or complete certain tasks, which often leads me to rely on contacting TriNet support instead of being able to resolve issues independently. I appreciate a more intuitive, self-service experience with easier navigation and better organization of resources. Additionally, the dashboard and reporting functionality can benefit from improvement and modernization. More user-friendly reporting tools, clearer guidance, and enhanced visibility into key information would help organizations and consultants become more self-sufficient and efficient in managing their HR and payroll needs. Review collected by and hosted on G2.com.

TriNet is very easy to navigate because it has clear sections that make it simple to find what I need. It also isn’t slow and runs quickly, so when I’m in a rush I can still get in and out without any hassle. It integrates well across my devices, and I haven’t run into any issues there. The ROI feels well worth it too, since it connects you with a lot of deals and helps you keep track of your insurance. On top of that, it’s easy to get support whenever I have questions or run into any problems on the platform. Review collected by and hosted on G2.com.

Sometimes I get spammed with notifications and it very annoying. Review collected by and hosted on G2.com.

What I like most about TriNet is that it brings essential HR functions—such as payroll, benefits administration, and compliance support—into a single platform. Having these services consolidated makes it much easier to manage day-to-day HR tasks, and it also provides access to benefits that might otherwise be difficult for a small or mid-sized organization to offer on its own. Review collected by and hosted on G2.com.

While TriNet provides comprehensive HR services, the overall platform experience can be frustrating. I’ve encountered frequent technical glitches, and in some cases reports have been deleted or gone missing, which creates extra work and raises concerns about reliability and data integrity. As a result, routine HR tasks take longer than they should and can undermine trust in the system. Strengthening platform stability and ensuring consistent report retention would go a long way toward improving the user experience. Review collected by and hosted on G2.com.

I find TriNet to be a good, working HR platform that meets all my expectations for an HR workforce management system. It effectively manages a variety of things for me, like payroll, ensuring timely payments, and making everything like downloading pay stubs, easily accessible. Overall, it's been a smooth experience with no problems encountered during my use. As an employee, my onboarding process was also pretty easy, and I didn't have a lot of questions. Review collected by and hosted on G2.com.

At times, the benefit selection process can be a little bit confusing, especially when managing benefits for your entire family through one platform. Maybe more descriptors and explainers could help. The expenses tool also involved a learning curve, but once I became familiar with it, it became easy to use. The design feels somewhat outdated, a step-by-step submission flow, vs its current table view, could make it more intuitive. Review collected by and hosted on G2.com.

I like how easy and user-friendly TriNet's UI is, making managing holidays, updating bank accounts, planning vacations, checking salary details, and handling other HR-related tasks very straightforward and efficient. TriNet simplifies and centralizes many day-to-day HR and employee management tasks, like managing holidays, tracking PTO balances, planning vacations, keeping track of important calendar events, updating banking and payroll, and accessing employee-related benefits all in one place. What I like the most is how intuitive and easy the platform is to use. The interface is clean and user-friendly, so tasks can all be done quickly and with a click of a button. I also like the fact that everything is centralized in one place, overall creating a smooth and hassle-free employee experience. The initial setup of TriNet is fairly easy and straightforward, very self-explanatory. Review collected by and hosted on G2.com.

One area where TriNet could improve is the speed and responsiveness of the platform at times. Occasionally, certain pages take longer to load than expected. Review collected by and hosted on G2.com.

I like that the stuff I use in TriNet is easy to use and offers easy access. TriNet provides a quick way to review time cards, which is convenient. It allows my admin to get policy updates to us quickly, and it's a nice review of health and payment records. The initial setup was pretty easy, and within three months, we became consistent and proactive with it. Review collected by and hosted on G2.com.

The time off does not reflect on a time card, and it makes it challenging for our supervisors to check and confirm that the time is accurate when approving. The process could definitely be looked at because when someone submits times off, it should reflect in their time card. But instead, we're having to pull up the time off calendar in the second screen next to the time card that was submitted, and then it just creates potential human error and unnecessary toggling back and forth. Review collected by and hosted on G2.com.