I love that TriNet, over the three and a half years we've been using it, has never had a payroll issue or mistake. It's reliable in ensuring there are no payroll misses, which is incredibly important to me. The initial setup was very easy, and the implementation was super easy and very efficient. The advisers working with us were professionals, always adhering to timelines, which made the process smooth. Review collected by and hosted on G2.com.

I find that TriNet sometimes forgets to inform employers about a few things they miss. For example, if an administrator assigned to an account is making errors or doesn't update the NN records, TriNet does not send any email or confirmation before terminating. That's something they could improve. Review collected by and hosted on G2.com.

I love how it categorizes and organizes work information -- it's easy to navigate and I never have to think longer than half a second to figure out where the information I am looking for is on the site Review collected by and hosted on G2.com.

When the inbox notifications don't disappear once I've already read the info. And it isn't linked to our work calendar and I'm unsure if that's possible? Review collected by and hosted on G2.com.

What I like most about Trinet is how quickly I can get help when I need assistance for our employees. I also appreciate that the pricing is very affordable. I used to use a different software, and the prices were sky-high in comparison. Another thing I like is the virtual chat, which is helpful when I have questions and need quick answers. Review collected by and hosted on G2.com.

I feel like, as of right now, there hasn’t been any downside to Trinet. I’ve had nothing but a great experience so far. Review collected by and hosted on G2.com.

TriNet has helped simplify payroll and HR for our company. From a finance side, it keeps payroll organized and reduces the amount of manual work we have to handle internally. The platform is straightforward to use, and processing payroll is consistent and reliable.

I also like the support from their team. When issues come up, they respond quickly and help resolve things without delays, which is important for staying on schedule with payroll and compliance.

Overall, it has been a dependable system that helps keep our HR and payroll operations running smoothly. Review collected by and hosted on G2.com.

One downside is that reporting and customization can be limited. From a finance perspective, pulling very specific data sometimes takes extra steps or exporting and adjusting outside the system.

The platform can also feel a bit rigid in certain workflows. Some processes are not as flexible as we would like, especially when trying to tailor things to our internal structure.

Overall, these are manageable, but improving reporting flexibility and customization would make the system more efficient for day-to-day use. Review collected by and hosted on G2.com.

TriNet has been a reliable and efficient platform for managing both payroll processing and expense reporting. The payroll functionality: it runs smooth, accurate, and easy to manage, which gives me confidence that employees are paid correctly and on time. The expense reporting feature is also very user-friendly, making it simple to submit, review, and approve expenses without unnecessary back-and-forth. Overall, TriNet streamlines essential HR and finance processes and helps save time while maintaining accuracy and compliance. When support is requested, there is a quick turn-around. Review collected by and hosted on G2.com.

While there is a learning curve when first getting started, the depth of features ultimately makes payroll and expense reporting more efficient once you’re familiar with the system. Review collected by and hosted on G2.com.

The simplicity of the system, how easy is to submit changes, process payrolls and manage benefits. Reporting is great and data is always available in many formats. Our point of contact is quick in their responses and always very helpful. The collaboration with Trinet works very well for us as it removes a lot of admin work. Review collected by and hosted on G2.com.

Most of complex queries end up with a customer service team, where someone different pick the ticket up every time, and this makes difficult to have personalised support. Also, when we had situations that we required legal support from Trinet, we were confronted rather than supported.

Integration capabilities with our HRIS are limited, but this is understandable as Trinet has their own HRIS. Review collected by and hosted on G2.com.

I like the TriNet platform, especially the interface, which works well for administrators and employees. I've received a lot of positive feedback from employees about how user-friendly and easy to navigate the platform is. I also appreciate having a great dedicated team to work with, including a payroll specialist, a benefits specialist, and an account representative whom I can approach if I have any questions. It's really helpful to have dedicated representatives instead of calling random numbers. Review collected by and hosted on G2.com.

I think they can definitely get better in time and attendance. That's something they outsource. They can also improve in creating really good ATS systems. It would be great if they enhance their learning platform and make it available to share with employees not on the TriNet platform, even though they have really great videos. I'd also like to see more flexibility and more training on how to use the platform specifically. Everything that TriNet outsources could definitely be better. Review collected by and hosted on G2.com.

Everything feels well structured, streamlined, and clearly defined. I also really appreciate the immediate support available through the chat whenever I need help. Review collected by and hosted on G2.com.

The UI for the pre-payroll run is different from the detailed report after the run, which makes it difficult to track changes for each item.

Additionally, there are several cases where the SLA for a specific support ticket can be very lengthy. Review collected by and hosted on G2.com.

What I like most is that I have access to my statements and any forms. Anything HR needs to send out is either on my laptop or, when I'm mobile, on my phone, so I have access to both on my mobile device and on my laptop. I use both daily. I use my laptop when I'm at home or in the office, but if I'm traveling or out in the field, I use my cellular device because it's most helpful. The clocking in and out is the most important for me, especially for lunch or when I'm having a flex day where I work part of the day, clock out, and clock back in for the rest of my day when I'm out in the field. I like being able to clock in and out without dragging my laptop everywhere. Plus there's a timer on it, so I'll know when I need to clock back in. It helps me have a clear expectation of my payroll and my time sheets along with my colleagues and other employees. They're able to clock in and out from their phone or their personal laptops, and it lets us know when there's a missing time punch that needs to be corrected. We're able to save it and submit payroll from anywhere. I think the switch from ADP was mainly for the ease of the benefits and the ease of this system. Review collected by and hosted on G2.com.

{"What could be improved is the saving of the passwords. I know it has that two point verification for passwords, but on my mobile device it does not save my password, and I have to reenter it every time."} Review collected by and hosted on G2.com.

I do like the TriNet perks. It's a good platform to use, pretty easy and pretty self explanatory. I feel like most HR platforms have the same functionality, and I think that's a good thing. I wouldn't want TriNet to be super different than my ADP or something crazy. I like how it's really easy to use, so don't change that. This is my first full time job and I'm pretty young, so I can navigate the website pretty easily. The setup was pretty easy. I had some struggles opening my account when I first started, but I think that was a technology error on TriNet's end rather than an actual issue with the platform or website. Review collected by and hosted on G2.com.

{"I don't think it solves any specific problems.","I was having struggles opening my account when I first started, but I think that was a technology error on TriNet end rather than an actual issue with the platform and the website.","I think there could be more struggles for older people, but I feel like it's more of a technology learning curve rather than an actual TriNet website issue."} Review collected by and hosted on G2.com.