AC
Adrian C.
Senior System Administrator
Mid-Market (51-1000 emp.)
"Effortless HR Management and Benefit Review with TriNet"
5/5
What do you like best about TriNet?

TriNet is really helpful as it lessens the HR department's workload considerably by allowing us to handle many tasks directly without waiting. I appreciate being able to log in, review benefits, make changes, and submit life changes even after deadlines. Also, it takes the time-consuming part out of normal interactions, which is very convenient. I find being able to see what I've selected for benefits very useful, especially since my memory isn't always the best. Additionally, using the mobile app quite often is a big plus for me. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

I haven't run into anything in TriNet to make me form any negative opinion. It has succeeded everywhere I need it to. Review collected by and hosted on G2.com.

Response from Ashley Dyslin of TriNet

So glad to hear how we're helping reduce your HR team's workload, Adrian! Thanks for sharing your experience.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great Customer Service and user-friendly portal"
4/5
What do you like best about TriNet?

It has been a great experience using Trinet compared to my experience on the other portals that I have used so far. My company has been using Trinet for more than 5+ years now and we are very happy with the payroll support, policy management and customer service. They are consistently available to answer questions and assist with any employment related needs. They also provide lot of training and development sessions covering different topics to stay abreast with the current HR trends, policy amendments etc. Currently, I am focusing on getting familiar with the reports and analytics side. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

I believe they should work on enhancing their Performance Development section. It seems to be lacking the tools to implement it effectively. However, I do see that they are consistently coming up with new updates and some amazing employee assistant programs. Review collected by and hosted on G2.com.

RN
Robin N.
Mid-Market (51-1000 emp.)
"Centralized HR Solutions with Room for Improvement"
3.5/5
What do you like best about TriNet?

I really appreciate that with TriNet I have dedicated reps to connect with, which is truly helpful when I'm unsure about navigating the system or dealing with compliance issues. It's great to be able to connect with a real person who can walk me through these challenges. Additionally, TriNet manages the registration and filings when we hire across the United States and offers access to large employer group health plans, which is incredibly useful for us. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

I don't like that I can't adjust certain payroll items myself without the help of a representative. Also, the inability to add custom fields to new hires during onboarding is frustrating. The initial setup of TriNet was not easy. Review collected by and hosted on G2.com.

Response from Ashley Dyslin of TriNet

We're so glad you love our support team as much as we do, Robin. We appreciate your feedback and will share with out team internally.

Brittany H.
BH
Brittany H.
Regional Marketer, Psychiatry
Mid-Market (51-1000 emp.)
"Trinet Makes Time Off and Benefits Tracking Effortless"
4/5
What do you like best about TriNet?

This application is so easy to use. It is by far the simplest platform I have used to submit and track my time off as well as my benefits package. Even when it takes me to an external site (such as FSA) it is still streamlined and doesn't require additional logins. I love that Review collected by and hosted on G2.com.

What do you dislike about TriNet?

The ONLY downside that comes to mind about Trinet is when I renewed by benefits this year- it showed me what Health plan I had last year but it didn't compare my HSA/FSA accounts from last year. It would have been nice to have that information side by side when making that election. I was busy with kids and didn't have time to go back and look to verify so I just had to choose something. Review collected by and hosted on G2.com.

Dana  H.
DH
Dana H.
Sales Manager
Small-Business (50 or fewer emp.)
"All-in-One Platform with Easy Setup"
5/5
What do you like best about TriNet?

I use TriNet to clock in and clock out, review company policies, and request time off easily. I find it really easy to see if my time off is approved and track the hours I worked or took. I really enjoy that I can find all the information I need in one easy place. The initial setup of TriNet was very easy. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

I really enjoy all parts of it, although it could be a bit easier to access on mobile phones. Review collected by and hosted on G2.com.

Prateek M.
PM
Prateek M.
Small-Business (50 or fewer emp.)
"Reliable All-in-One HR Solution with Room for Usability Improvements"
4/5
What do you like best about TriNet?

I like TriNet's all-in-one platform because it makes payroll, benefits, and HR tasks easy to manage while saving time and reducing hassle. It's valuable since it keeps everything in one place, which saves time, reduces manual work, and makes everyday tasks easier to manage. The initial setup was fairly smooth with guided onboarding resources and support during implementation, making it easier to manage day-to-day once configured. It was a good fit for our company as it helped efficiently manage payroll, benefits, and HR processes as our team grew. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

At times, some features can feel less intuitive and certain tasks may take extra clicks, so a more streamlined interface and faster support response times would improve the experience. Review collected by and hosted on G2.com.

Response from Ashley Dyslin of TriNet

Thanks for sharing how our all-in-one platform saves you time, Prateek! We love making it easier to manage everyday tasks and access the information you need. We appreciate your feedback and will share with our team.

Kelsea Y.
KY
Kelsea Y.
Mid-Market (51-1000 emp.)
"User-Friendly HCM Platform with Minor Navigation Hurdles"
3.5/5
What do you like best about TriNet?

I like how easy things are to find in TriNet. They're clearly labeled in a way that is meaningful to me, making it effortless to locate my paystubs and W2 under 'Money.' I appreciate that I don't have to click into multiple places to find what I need. With items grouped together and clearly labeled, it provides me with a one-stop shop that is easy to navigate. Setting up my account was very easy; I was able to create my account using my email before my first day. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

I had a little bit of a hard time finding the performance review section this last review cycle. Under the performance and learning section I was unable to easily find my current review. I ended up using a link from an email rather than searching around for it manually. Review collected by and hosted on G2.com.

Response from Ashley Dyslin of TriNet

Thanks for sharing your experience, Kelsea. We love making it easy to find what you need! We appreciate your feedback and will share with the team.

Jate S.
JS
Jate S.
Sales Rep
Mid-Market (51-1000 emp.)
"Reliable, Accurate Payroll with Great Support"
4.5/5
What do you like best about TriNet?

Reliable, efficient, and easy to use. Payroll is always accurate and on time, and their support team is great to work with. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about TriNet?

Overall, we’ve had a positive experience with this payroll company. The system is reliable and accurate, and the team is helpful. One area for improvement would be efficiency—streamlining certain processes and reducing turnaround times would make the experience even better. With a few workflow enhancements, this could be an outstanding service. Review collected by and hosted on G2.com.

Response from kenyatta maxwell of TriNet

Hi Jate, thank you for the feedback, which we will share with our appropriate internal teams. We appreciate you being a TriNet customer!

Ebonie B.
EB
Ebonie B.
Community Impact Operations and Support Manager
Mid-Market (51-1000 emp.)
"Everything I Need in One Place—Benefits, Time Cards, and Discounts"
5/5
What do you like best about TriNet?

I like that everything I need to access is all in one place—for example, benefits information, my time card, and employee discounts. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

I’m not a fan of the authentication process, and I also ran into issues when trying to set up my direct deposit. Review collected by and hosted on G2.com.

Tanvi M.
TM
Tanvi M.
Product Designer
Mid-Market (51-1000 emp.)
"User-Friendly HR Management with Real-Time Support"
4/5
What do you like best about TriNet?

I use TriNet to manage HR-related tasks, and it's really helpful, especially as a relatively new employee. I love the live chat feature that connects me directly to a human who helps me understand and solve my issues in real time. I really like how I can save the chat transcript for later review, which makes it easy to remember what was discussed. It's also linked to Healthee, which helped me make informed decisions when enrolling in an insurance plan by allowing me to compare multiple plans in a split-screen view. The initial setup was pretty easy, and the navigation is intuitive. Review collected by and hosted on G2.com.

What do you dislike about TriNet?

Probably more information on the tax related documents and maybe a more personalized platform for people who are non-residents. As an international student working in the United States, I need to fill out different taxing and legal documents as opposed to residents, so having a more personal TriNet platform that educates me on the dos and don'ts and what all documents I need to fill related to my status could be improved. Review collected by and hosted on G2.com.