--- title: TriNet Reviews meta\_title: 'TriNet Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1975 reviews by the users' company size, role or industry to find out how TriNet works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 1975 scale: '5' date\_modified: '2026-08-10' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### TriNet Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise TriNet's **responsive customer support** , consistently resolving issues efficiently and enhancing the overall experience. [(118 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1119650&qs=pros-and-cons#reviews) Users value the **responsiveness and helpfulness** of TriNet's support team, enhancing their overall experience and satisfaction. [(117 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1122589&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of TriNet, highlighting its smooth implementation and user-friendly interface. [(104 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1119391&qs=pros-and-cons#reviews) Users value the **automated payroll processing** of TriNet, appreciating consistent support and a seamless experience. [(66 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1118985&qs=pros-and-cons#reviews) Users appreciate the **quick response time** of TriNet's support team, ensuring prompt assistance whenever needed. [(40 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1119617&qs=pros-and-cons#reviews) Users experience **poor customer support** with unhelpful agents, delays in issue resolution, and excessive dependency on the support team. [(61 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1122440&qs=pros-and-cons#reviews) Users find TriNet's **high fees** to be a drawback, despite valuing their extensive HR and accounting services. [(31 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1122942&qs=pros-and-cons#reviews) Users find TriNet's interface **not intuitive** , with clunky navigation and confusing organizational structures affecting usability. [(28 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1117857&qs=pros-and-cons#reviews) Users find the **navigation difficult** , with a clunky interface and excessive redirects impacting their overall experience. [(22 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1121821&qs=pros-and-cons#reviews) Users find TriNet has **limited features** like absence of payroll approval and insufficient salary history visibility. [(21 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1118951&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of TriNet ##### 1. Customer Support Users praise TriNet's **responsive customer support** , consistently resolving issues efficiently and enhancing the overall experience. [ See 118 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1119650&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Support for Small Association" What do you like about TriNet? We have an HR department of one and TriNet offers a variety of resources to assist with about everything. From answering questions to solving problems ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Great Customer Service and user-friendly portal" What do you like about TriNet? It has been a great experience using Trinet compared to my experience on the other portals that I have used so far. My company has been using Trinet f ##### 2. Helpful Users value the **responsiveness and helpfulness** of TriNet's support team, enhancing their overall experience and satisfaction. [ See 117 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1122589&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Support for Small Association" What do you like about TriNet? We have an HR department of one and TriNet offers a variety of resources to assist with about everything. From answering questions to solving problems ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Great Customer Service and user-friendly portal" What do you like about TriNet? It has been a great experience using Trinet compared to my experience on the other portals that I have used so far. My company has been using Trinet f ##### 3. Ease of Use Users appreciate the **ease of use** of TriNet, highlighting its smooth implementation and user-friendly interface. [ See 104 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1119391&qs=pros-and-cons#reviews) See Related User Reviews ![samagra B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "samagra B.") SB samagra B. Small-Business (50 or fewer emp.) 5.0/5 "Reliable Payroll, Needs Better Communication" What do you like about TriNet? I love that TriNet, over the three and a half years we've been using it, has never had a payroll issue or mistake. It's reliable in ensuring there are ![Britteny S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Britteny S.") BS Britteny S. Small-Business (50 or fewer emp.) 4.0/5 "Simplifies HR Management with Responsive Support" What do you like about TriNet? I appreciate that TriNet keeps things simple for me, especially since I have employees in multiple states. It really helps me cut down on time managin ##### 4. Payroll Users value the **automated payroll processing** of TriNet, appreciating consistent support and a seamless experience. [ See 66 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1118985&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Great Customer Service and user-friendly portal" What do you like about TriNet? It has been a great experience using Trinet compared to my experience on the other portals that I have used so far. My company has been using Trinet f ![Sarah V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah V.") SV Sarah V. Mid-Market (51-1000 emp.) 4.5/5 "Highly Responsive Support, Needs Improved Performance Management" What do you like about TriNet? I like the responsiveness of the partners at TriNet. They're very thoughtful and have a can-do attitude for support, which is not always the case with ##### 5. Response Time Users appreciate the **quick response time** of TriNet's support team, ensuring prompt assistance whenever needed. [ See 40 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1119617&qs=pros-and-cons#reviews) See Related User Reviews ![Sarah V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah V.") SV Sarah V. Mid-Market (51-1000 emp.) 4.5/5 "Highly Responsive Support, Needs Improved Performance Management" What do you like about TriNet? I like the responsiveness of the partners at TriNet. They're very thoughtful and have a can-do attitude for support, which is not always the case with ![Talha A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talha A.") TA Talha A. 4.5/5 "Intuitive Use, but Lacks in Perks" What do you like about TriNet? I like how easy and intuitive it is to request PTO, see company holidays, and enroll in insurance with TriNet. I appreciate that I can view my W2 on t ### 5 Cons or Disadvantages of TriNet ##### 1. Poor Customer Support Users experience **poor customer support** with unhelpful agents, delays in issue resolution, and excessive dependency on the support team. [ See 61 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1122440&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Support for Small Association" What do you dislike about TriNet? While it is also easy to connect with a person at TriNet, sometimes getting to the correct expert in a particular area can be a bit difficult or delay ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy to Navigate with Helpful Self-Service Links" What do you dislike about TriNet? sometimes speaking to someone live for support for specific account related inquiries takes longer than to do it myself if I could ##### 2. High Fees Users find TriNet's **high fees** to be a drawback, despite valuing their extensive HR and accounting services. [ See 31 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1122942&qs=pros-and-cons#reviews) See Related User Reviews ![samagra B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "samagra B.") SB samagra B. Small-Business (50 or fewer emp.) 5.0/5 "Reliable Payroll, Needs Better Communication" What do you dislike about TriNet? I find that TriNet sometimes forgets to inform employers about a few things they miss. For example, if an administrator assigned to an account is maki MC Mike C. Mid-Market (51-1000 emp.) 4.0/5 "TriNet’s Policy Templates Make HR Easier for Small Businesses" What do you dislike about TriNet? The admin fees feel a bit high, especially since the offering seems limited to basic policies and handbooks for the company, and we still have to crea ##### 3. Not Intuitive Users find TriNet's interface **not intuitive** , with clunky navigation and confusing organizational structures affecting usability. [ See 28 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1117857&qs=pros-and-cons#reviews) See Related User Reviews JB Jordanna B. Mid-Market (51-1000 emp.) 4.0/5 "Effective PEO with Stellar Support, Needs Better Integration" What do you dislike about TriNet? The integration with StratusTime doesn't always work seamlessly. The PTO policies don't transfer seamlessly, and the terminations don't always transfe ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Timely and Valuable" What do you dislike about TriNet? i find moving in and out of the employee edit screens to not always be intuitive and easy. I find myself exiting out of an employee screen and it tak ##### 4. Navigation Difficulty Users find the **navigation difficult** , with a clunky interface and excessive redirects impacting their overall experience. [ See 22 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1121821&qs=pros-and-cons#reviews) See Related User Reviews JB Jordanna B. Mid-Market (51-1000 emp.) 4.0/5 "Effective PEO with Stellar Support, Needs Better Integration" What do you dislike about TriNet? The integration with StratusTime doesn't always work seamlessly. The PTO policies don't transfer seamlessly, and the terminations don't always transfe ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Timely and Valuable" What do you dislike about TriNet? i find moving in and out of the employee edit screens to not always be intuitive and easy. I find myself exiting out of an employee screen and it tak ##### 5. Limited Features Users find TriNet has **limited features** like absence of payroll approval and insufficient salary history visibility. [ See 21 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1118951&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Great Customer Service and user-friendly portal" What do you dislike about TriNet? I believe they should work on enhancing their Performance Development section. It seems to be lacking the tools to implement it effectively. However, ![Sarah V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah V.") SV Sarah V. Mid-Market (51-1000 emp.) 4.5/5 "Highly Responsive Support, Needs Improved Performance Management" What do you dislike about TriNet? The performance management section of TriNet could be better developed to be better integrated and include smarter workflows. The system doesn't ident ![Michael V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael V.") MV Michael V. Small-Business (50 or fewer emp.) 5/22/2026 "Efficient Tracking, Simple to Use" 5/5 What do you like best about TriNet? I use TriNet for clocking in, time management, and to manage my benefits and pay. I like how it keeps all my pay stubs and W-2s in order, taking the guesswork out of my current pay situation. It also keeps my time tracking in order. The dashboard is really easy to use, with clear instructions and a clear understanding of how to use the product. The setup was very easy, thanks to my HR department, and it's a really good platform to navigate. I find it a huge time saver when it comes to looking at my details. Review collected by and hosted on G2.com. What do you dislike about TriNet? I would like to see a better function on the mobile side. For some reason, I can't log in as well on my phone than I can on my desktop. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? TriNet keeps my pay situation clear and organized with all my pay stubs and W-2s in order. It also simplifies time management and managing my benefits, making things much easier. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Suraj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj S.") SS Suraj S. Tech Consultant Mid-Market (51-1000 emp.) 7/17/2026 "Streamlined HR Management, Needs Better Support" 4/5 What do you like best about TriNet? I really like that everything is easily accessible in one site with TriNet. They've organized it really well, and both the user interface and experience are fantastic. These features help me because I don't have to scroll a lot, and I know where I can find everything in TriNet. It just makes for a simple process. Also, requesting time off is easy. Setting up was really easy too. Review collected by and hosted on G2.com. What do you dislike about TriNet? I think their help isn't the best. If they can work on that, it will be great. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? I use TriNet as my one-stop HR portal, making everything easily accessible on one site. Its fantastic organization and interface simplify my process, and I always know where to find what I need without scrolling a lot. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Britteny S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Britteny S.") BS Britteny S. People Operations Manager Small-Business (50 or fewer emp.) 11/20/2024 "Simplifies HR Management with Responsive Support" 4/5 What do you like best about TriNet? I appreciate that TriNet keeps things simple for me, especially since I have employees in multiple states. It really helps me cut down on time managing each state's taxes and keeps everything in one place for my team. I really enjoy that TriNet has really responsive and educated customer support that's accessible both by phone and chat. Plus, having everything connected in the HRIS and access to email is something I like. Additionally, I've found setting up TriNet easy at other places I've worked. Review collected by and hosted on G2.com. What do you dislike about TriNet? I think the leave of absence process is very manual with documents, and that is less than ideal. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? TriNet keeps things simple for managing employees across multiple states, saving time on taxes and keeping everything centralized for my team. Review collected by and hosted on G2.com. Show More Response from kenyatta maxwell of TriNet [Editedit](https://www.g2.com/survey_responses/trinet-review-10542754/official_response/edit) We love helping tiny HR teams do great work for their employees! Thank you, Brittany, for allowing us to serve you, and for being a valued TriNet customer! 4/30/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Abby L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abby L.") AL Abby L. Small-Business (50 or fewer emp.) 5/21/2026 "Effortless HR Management, Highly Recommended" 5/5 What do you like best about TriNet? I use TriNet for everything, like benefits and time off. It makes things very simple and is very easy to navigate. I can request time off by myself, check my tax forms, and manage my benefits all in one place. The simplicity and straightforward nature of the app are great because everything is available on one website, so I don’t have to search elsewhere. Even when I'm in a rush, I can easily find what I need. Requesting time off and locating tax forms is very easy, and the initial setup was extremely easy. Review collected by and hosted on G2.com. What do you dislike about TriNet? I wish we could see more perks, and have the giveaways be more easily won. I feel like there's no point to enter them. There was one month every day I entered and I feel like it was pointless. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? TriNet simplifies my tasks, letting me easily navigate, request time off, and access tax forms and benefits, all in one place, especially when I'm in a busy rush. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Mid-Market (51-1000 emp.) 8/3/2026 "Great Offline Clock-In and Time Filters, but Amending Time in TriNet Is Hard" 3.5/5 What do you like best about TriNet? The clock in feature when not having internet is nicely done. I do like the ability for me to see my time worked and filter it by date ranges, etc. Review collected by and hosted on G2.com. What do you dislike about TriNet? I do not like how difficult it is to amend my times on trinet, as I often cannot easily see where my pending time change requests on the mobile app. I do not like that I have to sign in every time, I wish I could create a pin on the app so that I could sign in faster. I do not like that the mobile app does not have the same capabilities as the web app, and that there have to be two different apps on mobile. I do not like that I have to know my super long ID number for my mobile sign in too. I do not like that TriNet's pages are all different sites, such as Benefits. Integrate your sites better please. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? I am an employee of an organization, and TriNet helps me log hours, track PTO, and track my pay. It benefits me because I get paid. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") AL Verified User in Legal Services Small-Business (50 or fewer emp.) 7/30/2026 "Amazing, Clear App with Fast, Human Support" 5/5 What do you like best about TriNet? What stands out to me about TriNet is that it provides an all-in-one solution for so many important business functions, including payroll, HR, benefits, and compliance. I especially like the combination of technology and personalized support. The online tools make everyday tasks more efficient, while clients can still access knowledgeable professionals when they have more complex questions. Since I have experience supporting multiple companies and managing detailed financial and administrative responsibilities, I appreciate how TriNet helps businesses streamline those processes and focus more on growing their business. I also like that TriNet supports both employers and employees by making important information and resources easier to access. Review collected by and hosted on G2.com. What do you dislike about TriNet? One feature I would like to see improved is the ability to customize reports and dashboards more easily. Since every business tracks different information, having more flexibility to create reports that show the most relevant payroll, HR, or employee data would be helpful. I would also like to see more streamlined navigation so that frequently used information and tasks are easier to find without going through multiple screens. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? I see TriNet as solving a major challenge for small and midsized businesses: managing payroll, HR, benefits, and compliance without having to build a large internal HR department. These responsibilities can be time-consuming and complicated, especially as a company grows or has employees in multiple states. TriNet combines technology with access to experienced professionals, helping businesses streamline administrative work, reduce risk, and provide strong benefits to their employees. I like that TriNet allows business owners and leaders to spend less time managing HR tasks and more time focusing on their employees and growing their business. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 5/15/2026 "Easy Navigation and Smooth SSO for 401K, Benefits, and TriNet Perks" 4/5 What do you like best about TriNet? The site is pretty easy to navigate. I mainly use it for my 401K, during Open Enrollment to make benefit selections and to access TriNet Perks for deals on everyday items I need to buy, especially when I’m planning a trip. I have login information for my 401K provider, but I find it rather easy to login to TriNet and then use their SSO to log me into the 401K provider. During Open Enrollment, it navigates to external sites easily for me to access information that is helpful in making my selections. From time to time, I also log in to review my paycheck information. I typically use the website during daytime/work hours when I need something, but I use the app more during non-work hours—usually to confirm something on my paycheck or to check TriNet Perks for something I’m trying to purchase. Review collected by and hosted on G2.com. What do you dislike about TriNet? I haven’t experienced any downsides so far. The only improvement I’d like is an easier way to access TriNet Perks without having to log in directly every time—maybe through a separate app or something similar. Other than that, my experience has been fine. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? I work for a REALLY small business. There are about 50 of us and we are all remote. TriNet provides the HR support that we need and does a great job of managing our benefits and HR-related things in one place. Review collected by and hosted on G2.com. Show More Response from Ashley Dyslin of TriNet [Editedit](https://www.g2.com/survey_responses/trinet-review-12822510/official_response/edit) Thanks for sharing how TriNet makes it easy to navigate benefits, pay, and HR support all in one place. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") AP Verified User in Primary/Secondary Education Mid-Market (51-1000 emp.) 5/15/2026 "Positive Transition For Our Company" 4.5/5 What do you like best about TriNet? For me specifically, I came from using different brokers and systems for benefits, 401k, and payroll. The transition to having everything in one place with TriNet was game changing and we saw a significant cost saving. In addition to that, I have had the same support team from the get-go. I don't know if that is the case for everybody, but I have truly valued not having to transition to various people and being able to build that rapport. Review collected by and hosted on G2.com. What do you dislike about TriNet? I think there are some features I really wish could be implemented. For example, in our old time off system, you couldn't request time off if you didn't have enough hours (it considered any future hours as well). But with TriNet, if a supervisor isn't monitoring every individual's hours and they approve the request, it allows employees to go into the negative. I also wish the time & attendance system allowed for more features. For example, with Paycom, we could set a parameter where employees could not clock back in from lunch until they met their 30 minutes to ensure compliance. They are small things, but it would really help if those could be enabled. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? I can't think of anything at the moment. I do appreciate that every time I bring up something I am having an issue with, I do get to speak to a live person to help me better understand the why behind it or most of the time get a resolution. Review collected by and hosted on G2.com. Show More Response from Ashley Dyslin of TriNet [Editedit](https://www.g2.com/survey_responses/trinet-review-12820913/official_response/edit) We love to hear how game-changing your experience has been! Thanks for sharing how much you value your support team and experience with TriNet. We appreciate your insights and feedback and will be sure to share with our team. Current UserValidated ReviewerIncentivizedSource: Seller invite MM Michael M. Controller Information Technology and Services Mid-Market (51-1000 emp.) 5/15/2026 "Streamlined Payroll and HR Compliance Tool" 4.5/5 What do you like best about TriNet? I love that TriNet is a multi-purpose tool with everything in one interface, which is incredibly convenient. The UI of the main screen is intuitive and easy to navigate, and I've never had feedback from an employee with trouble finding what they're looking for. The initial setup was very easy, and our integration team was excellent, providing helpful insights, especially since we were essentially a brand new team. It's nice to have well-versed people to rely on. Review collected by and hosted on G2.com. What do you dislike about TriNet? Certain modules, like the time and attendance module, feel less integrated because they take you off the main platform and into a new tab. The time and attendance module doesn't flow as smoothly as the main interface. It involves more steps and is a bit more confusing, especially for bi-weekly timesheet users, as you have to process the timesheet in that module, download a file, and then reupload it to the payroll module within TriNet. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? TriNet helps us stay HR compliant in multiple states and simplifies payroll processing for our employees. It provides access to employee fringe benefits, making everything easy to use through one interface. Review collected by and hosted on G2.com. Show More Response from Ashley Dyslin of TriNet [Editedit](https://www.g2.com/survey_responses/trinet-review-12818994/official_response/edit) All-in-one is what we do! Thanks for sharing your great experience with TriNet and our team, Michael. We appreciate your feedback and will share with our team internally. Validated ReviewerIncentivizedSource: Seller invite ![Gabrielle M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabrielle M.") GM Gabrielle M. Customer service Rep Mid-Market (51-1000 emp.) 8/3/2026 "TriNet: User-Friendly HR Tools with Outstanding Customer Support" 5/5 What do you like best about TriNet? I’ve found TriNet to be incredibly user-friendly, which has streamlined our daily HR tasks. Furthermore, their customer support team is outstanding; whenever I have had to call in for assistance, the representatives have been knowledgeable, responsive, and genuinely helpful in resolving my issues quickly. Review collected by and hosted on G2.com. What do you dislike about TriNet? Nothing really, maybe editing your times is a little complicated. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? I accidently put the wrong routing number they fixed it as soon as they could and were very kind. Review collected by and hosted on G2.com. 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