--- title: TriNet Reviews meta_title: 'TriNet Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1950 reviews by the users' company size, role or industry to find out how TriNet works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 1950 scale: '5' date_modified: '2026-07-31' parent_category: name: HR url: https://www.g2.com/categories/hr --- # TriNet Reviews **Vendor:** TriNet **Category:** [Core HR Software](https://www.g2.com/categories/core-hr) **Average Rating:** 4.2/5.0 **Total Reviews:** 1,950 ## About TriNet TriNet has been a trusted leader in the Professional Employer Organization (PEO) industry for over 30 years, providing comprehensive HR solutions tailored specifically for small and midsize businesses. This longevity in the market reflects deep expertise and a proven track record of helping companies streamline their human resources functions, mitigate risks, and enhance employee satisfaction. TriNet helps simplify complex HR challenges by offering a unified platform that integrates payroll processing, benefits administration, risk mitigation, and compliance support. This consolidates the need for multiple vendors, reducing administrative burden and allows business leaders to focus on growth and strategic priorities. Key areas of service include industry-specific HR expertise, access to premium employee benefits through national and regional carriers or ability to sponsor your own benefits, and advanced proprietary technology. The TriNet platform delivers an intuitive user experience with capabilities spanning payroll, benefits administration, time tracking, performance management, learning and development, and workforce analytics. This comprehensive platform empowers clients with real-time insights and streamlined processes. TriNet’s dedicated service model combines personalized support from assigned HR professionals and relationship managers with access to specialized HR experts via multiple communication channels. This helps deliver timely, expert best practices guidance tailored to each client’s unique needs. TriNet also provides instructor-led trainings and expert consultations to help clients build HR processes in key areas, like performance management, hiring/onboarding, and compensation. ## TriNet Pros & Cons **What users like:** - Users praise TriNet's **responsive customer support** , consistently resolving issues efficiently and enhancing the overall experience. (118 reviews) - Users value the **responsiveness and helpfulness** of TriNet's support team, enhancing their overall experience and satisfaction. (117 reviews) - Users appreciate the **ease of use** of TriNet, highlighting its smooth implementation and user-friendly interface. (104 reviews) - Users value the **automated payroll processing** of TriNet, appreciating consistent support and a seamless experience. (66 reviews) - Users appreciate the **quick response time** of TriNet's support team, ensuring prompt assistance whenever needed. (40 reviews) - Comprehensive Features (37 reviews) - User Interface (36 reviews) - Users appreciate the **efficient payroll management** of TriNet, simplifying processes and ensuring compliance with ease. (35 reviews) - Navigation Ease (30 reviews) - Payroll Ease (30 reviews) **What users dislike:** - Users experience **poor customer support** with unhelpful agents, delays in issue resolution, and excessive dependency on the support team. (61 reviews) - Users find TriNet's **high fees** to be a drawback, despite valuing their extensive HR and accounting services. (31 reviews) - Users find TriNet's interface **not intuitive** , with clunky navigation and confusing organizational structures affecting usability. (28 reviews) - Users find the **navigation difficult** , with a clunky interface and excessive redirects impacting their overall experience. (22 reviews) - Users find TriNet has **limited features** like absence of payroll approval and insufficient salary history visibility. (21 reviews) - Users find TriNet to be quite **expensive** compared to previous services and some competitors. (20 reviews) - Integration Issues (19 reviews) - Users highlight **high service fees** with TriNet, noting it can be more expensive than competitors, affecting overall value. (18 reviews) - Users find the **learning curve challenging** , citing difficulties in navigation, reporting, and overall usability of TriNet. (17 reviews) - Limited Customization (17 reviews) ## TriNet Reviews ### 1. Easy to Use, Simple to Find What You Need **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about TriNet?** As an employee, I like that it is easy to use and easy to find things that I need to do **What do you dislike about TriNet?** My only dislike is that the UI styling feels a little outdated. It’s not completely outdated like some older HR systems I’ve seen, but it also isn’t as modern as other HR systems I’ve worked with. **What problems is TriNet solving and how is that benefiting you?** TriNet solves my problems by allowing me to view and change my relevant employee info, it allows me to view benefits, request time off, and much more. It makes everything I would need to do in an HR system as an employee simple and easy. ### 2. All-In-One HR Solution with Seamless Navigation **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan A. | Sales Professional, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about TriNet?** I really appreciate how everything is integrated into one location with TriNet. It's really easy to use and very user-friendly. The ease of navigation stands out, making it simple to handle everything from time cards to payroll and HR forms all from one platform. This integration saves me time because I don't have to visit multiple websites or places to get things done. I like how straightforward and efficient the platform is. **What do you dislike about TriNet?** Nothing so far **What problems is TriNet solving and how is that benefiting you?** I use TriNet because everything is in one location, making it easy to handle HR tasks, from time cards to pay and tax forms. It's user-friendly, saving me time by eliminating the need to visit multiple sites. **Official Response from Ashley Dyslin:** > Thanks for sharing how easy it is to use and navigate the TriNet platform, and how it helps you manage your HR needs, Jonathan! ### 3. User-Friendly Platform for Benefits and Time Off **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2026 **What do you like best about TriNet?** TriNet helps us take time off and pick our benefits, and it's been a great experience so far. It is super easy to use and the interface is super user friendly, so I really loved that about it. The initial setup was very easy too. Whenever I've tried to reach a TriNet representative, they've been super helpful. I love that they take the time to help me with my needs, so it's been a positive experience every time. **What do you dislike about TriNet?** {"I would say make the phone number visible. That would be helpful, especially if we have any questions that we want to ask. A representative."} **What problems is TriNet solving and how is that benefiting you?** TriNet helps us take time off and pick our benefits. It's been a great experience so far. ### 4. Neatly Organized Project Codes, But Location Restrictions Are Frustrating **Rating:** 2.5/5.0 stars **Reviewed by:** Jessica P. | Community Health Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about TriNet?** The project codes are listed and neatly organized. **What do you dislike about TriNet?** I don’t like having to be in a specific location when clocking in and out. It is very frustrating as a community health leader and being out and not always in the office. **What problems is TriNet solving and how is that benefiting you?** I can’t speak too much on it. From my perspective as an employee, it has felt like more work, and I can’t really speak from the employer’s point of view. ### 5. Clean, Fast UI with Helpful Training—But Navigation Can Feel Unintuitive **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about TriNet?** There is a lot of useful training materials to help you work your way around the software. I think the UI looks clean and simple. The website is also very fast, not taking long amounts of time to navigate through different pages **What do you dislike about TriNet?** While the UI is simple it is often unintuitive. I sometimes find it hard to navigate corecctly to the place that I want to be **What problems is TriNet solving and how is that benefiting you?** Accounting and payroll as well as benefits distribution and employee onboarding ### 6. Effortlessly Manage Benefits with User-Friendly TriNet **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren M. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about TriNet?** I like how user-friendly TriNet is. It's very easy to toggle through every feature that comes with it. I just enjoy that it's very easy to use, and I can easily find important documents and information versus having to look through so many different articles or keys. It's very easy to use. The initial setup was really easy, like tying your shoes. **What do you dislike about TriNet?** I have not experienced anything I don't like about it yet. **What problems is TriNet solving and how is that benefiting you?** TriNet helps me check my pay stubs for correct deductions and find discounts through their program, saving me money. ### 7. All-in-One HR Docs and Time-Off Tracking, But Slow Punch Clock App **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about TriNet?** Trinet keeps all categories in one place, which makes it easier to access these documents. The platform also has features that help me identify my time-off balances, plus a calendar that syncs to my desktop. **What do you dislike about TriNet?** The platform runs slowly- especially its third party app that is used for punch card actions, like clocking in and out. the app has several bugs- running slowly, not connecting to data options, incomplete actions (unsuccessful clock in/out attempts). It would be beneficial to have the pages for punch change requests and the timecard easily viewable to aid in editing timecards. **What problems is TriNet solving and how is that benefiting you?** as an employee, trinet is helping me stay organized with my PTO balances. I like that the app is easy to understand. ### 8. not the best I have seen **Rating:** 0.0/5.0 stars **Reviewed by:** Sameh E. | BDM, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about TriNet?** I do not like it that much... it is clunky at best **What do you dislike about TriNet?** I do not like how how it is hard to get info regarding the 401k **What problems is TriNet solving and how is that benefiting you?** I called few times but it seems like the reps don't know much either and keep referring to website for info especially the guys from the 401k ### 9. Clear, Fast, and Easy to Navigate—Setup Is a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2026 **What do you like best about TriNet?** Everything that I want to access is displayed clearly and labeled in a way that I can find. The website loads quickly and I can go between pages easily. Getting set up is easy and TriNet gives you resources to learn the site better. **What do you dislike about TriNet?** I don't use TriNet enought to have found things I dislike majorly. **What problems is TriNet solving and how is that benefiting you?** Understanding my paycheck. I know what I am being paid and what's going to taxes. I use TriNet to understand my benefits from my company as well. ### 10. Admin **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about TriNet?** The layout is very nice and very easy to find things. I also like how it shows the time and attendance part. It makes it easier to see the days i want off and if they have been accepted or are still pending. **What do you dislike about TriNet?** I would like the request for time off to be easier to see. Also when editing the time sheet it can be confusing and hard to edit times. **What problems is TriNet solving and how is that benefiting you?** I find the whole system to be easy, letting my life be easier especially when clocking in and out. ### 11. Reliable Payroll, but Support Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Ronnie B. | Inside Sales Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about TriNet?** I like getting paid on time and having health coverage with TriNet. I appreciate the ease of use since it is easy to navigate their platform, just as easy as most other payroll software. **What do you dislike about TriNet?** Their customer support is a bit slow. They don't really look into the issue you're trying to solve unless you call them directly. Their chat feature is not helpful. For me, the initial setup was not easy. I guess a company I worked for previously still had my outdated info loaded in their system, and it took a lot of back and forth to resolve the onboarding problems I had. **What problems is TriNet solving and how is that benefiting you?** TriNet solves getting paid on time and providing health coverage. ### 12. Simplified Work Hour Tracking On-the-Go **Rating:** 4.0/5.0 stars **Reviewed by:** KaDesha H. **Reviewed Date:** February 10, 2026 **What do you like best about TriNet?** I use TriNet to clock in and out of work and submit time off requests. I like that it makes tracking my work hours a breeze and helps keep a record of my paychecks. Using TriNet is convenient as I can access it easily from anywhere on my phone. I really value the ability to clock in and out with ease, which allows me to track my hours and look at my paycheck without any hassle. The initial setup was a breeze, taking less than 20 minutes of training. **What do you dislike about TriNet?** Sometimes when I clock in, I get a message asking to send a pin number to my cellphone to get access. It can take long and has a lag, so it takes more time. **What problems is TriNet solving and how is that benefiting you?** I use TriNet to clock in and out and submit time off requests. It simplifies tracking my work hours and paycheck records. I like that I can access it easily from my phone. **Official Response from kenyatta maxwell:** > Hi KaDesha, we’re glad to hear you are enjoying TriNet’s HR platform and that the mobile option is helping you to work more efficiently. We appreciate you being a TriNet customer and look forward to continuing to serve you and your colleagues. ### 13. Effective Payroll Management, Needs HR Improvements **Rating:** 3.0/5.0 stars **Reviewed by:** Jeremy W. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about TriNet?** I find TriNet to be a good partner when it comes to payroll processing and it has been helpful to employees when they have questions. Additionally, the large group benefit options with TriNet were a significant reason for switching from Gusto. **What do you dislike about TriNet?** The timekeeping software is too simple and cumbersome to use, with no proper segregation by location. The LMS module is also cumbersome, with glitchy videos that require users to redo training. Additionally, the hiring module does not work. **What problems is TriNet solving and how is that benefiting you?** TriNet helps with payroll processing, employee onboarding, and overall HR management, providing a reliable partnership for payroll and supporting employees with their questions. ### 14. Easy PTO Planning and Submissions, but Benefits Support Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about TriNet?** The “time off” features make PTO planning really easy. I can see what my future PTO balance will be for any given date, and there’s also a place to reference company holidays. Submitting PTO is straightforward too, and it removes unnecessary communications. **What do you dislike about TriNet?** In the past, the customer service team for benefits hasn’t been very helpful. They were only able to provide limited guidance when I had questions about coverage. **What problems is TriNet solving and how is that benefiting you?** Keeping track of time off used to be complicated, but Tri-Net makes it easy for us to submit and approve time off and to see where there may be lapses in coverage. ### 15. TriNet Makes Benefits, Holidays, and Paychecks Easy to View **Rating:** 5.0/5.0 stars **Reviewed by:** Arvind m. | Senior Business Intelligence and Analytics, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about TriNet?** How easy it is to navigate and especially benefits and holidays are easier to view and even pay check. **What do you dislike about TriNet?** Nothing specific, I feel I like TriNet as a tool compared to other tools I have worked in the past **What problems is TriNet solving and how is that benefiting you?** I was trying to enter PTO for past days, and it was easy to navigate and completely self-explanatory. ### 16. User-Friendly and Effortlessly Accessible **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas H. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about TriNet?** I find TriNet's interface easy to use and user-friendly, which makes information easy to find. I like that information is easily at my fingertips, so if I need to know something, TriNet has it and I can easily find it. TriNet was also easy to set up and start using, which I really appreciated. **What do you dislike about TriNet?** Nothing its an amazing company **What problems is TriNet solving and how is that benefiting you?** I use TriNet to clock in and out of work. It's easy to use, user-friendly, and makes information easy to find. I like that information is easily at my fingertips. ### 17. Intuitive Use, but Lacks in Perks **Rating:** 4.5/5.0 stars **Reviewed by:** Talha A. **Reviewed Date:** February 09, 2026 **What do you like best about TriNet?** I like how easy and intuitive it is to request PTO, see company holidays, and enroll in insurance with TriNet. I appreciate that I can view my W2 on the platform, making it simple to handle taxes. Having access to my PTO allows me to plan my vacation around work. The support chat has been really helpful whenever I have questions about my paycheck. Also, the initial setup of TriNet was very easy. **What do you dislike about TriNet?** TriNet perks kinda suck. I wish for a better restaurant selection and more attractive attraction tickets like aquarium or Six Flags, hotel discounts, etc. I remember my previous health insurance gave a healthcare premium discount or subsidy if I did a monthly health-related activity like an online nutrition workshop or getting a checkup. **What problems is TriNet solving and how is that benefiting you?** I use TriNet to easily request PTO, check company holidays, and enroll in insurance. It helps me track sick time, answers paycheck questions through helpful support chat, and makes tax filing and vacation planning around work simpler. **Official Response from kenyatta maxwell:** > Hi Tahla, we appreciate your feedback, and will share it with our appropriate internal teams. Thank you for sharing your experience with TriNet, and for allowing us to serve your needs as an employee. ### 18. All-in-One HR Made Easy, But Pricing Could Be More Flexible **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about TriNet?** It’s an all-in-one platform that gives a small company “big company benefits,” and it means I don’t have to be an HR expert to manage everything. **What do you dislike about TriNet?** It is expensive especially because we don't need to use all of the features that TriNet offers. It would be nice to have some a la carte options to lower our per employee cost. **What problems is TriNet solving and how is that benefiting you?** I’m an HR department of one, and HR is only a fraction of my overall role. I really appreciate that TriNet handles all of my employees’ questions and needs, which makes things much smoother and helps streamline what they require. ### 19. Clear, Detailed Explanations That Support Employees **Rating:** 5.0/5.0 stars **Reviewed by:** Arpit N. | Senior Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about TriNet?** The explanations are clear and cover even the smallest details for employees. **What do you dislike about TriNet?** I’m not entirely sure, but over time there should be a separate section where you can apply to carry over vacation days. **What problems is TriNet solving and how is that benefiting you?** for W2 ### 20. Friendly UI, Seamless Integrations, and Rock-Solid Reliability **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about TriNet?** It has a friendly user interface. I can quickly see everything I want and need to see. It also integrates seamlessly and quickly with anything that comes out of my office. **What do you dislike about TriNet?** I don’t really have any complaints. It does exactly what I need it to do, and it does it very well. The onboarding process was quick, the information is easy to find, and it has never crashed for me. Overall, it’s well worth the price. **What problems is TriNet solving and how is that benefiting you?** It's solving HR related concerns. I don't have to hound my HR department to be able to pull the information I need quickly and efficiently. ### 21. Clear UI and Smooth Direct Deposit Make Onboarding Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2026 **What do you like best about TriNet?** The tasks are apparent in the UI. The essential things are easy to access such as fill in I-9, W-4, etc. Setting up direct deposit is also very smooth. The platform is generally fast. **What do you dislike about TriNet?** Nothing really. I'm not sure about pricing or support or AI features as I don't really know how well they work **What problems is TriNet solving and how is that benefiting you?** All the legal documents like I-9 and W-4 are easy to fill out and the system updates quickly. Time off request is easy to access and use. It's great ### 22. Excellent Customer Service That Solves Problems Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Geraldo R. | Senior Case Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about TriNet?** Excellent Customer Service they help you solve problems very effectively Yes this platform is worth the price, they are very organized and offer great customer service. Yes this platform is worth the price, they are very organized and offer great customer service. **What do you dislike about TriNet?** Maybe if trinet can send us reminder to or phones like when timesheets are due. **What problems is TriNet solving and how is that benefiting you?** Trinet manages all our benefits effectively, I wish more variety of health plans were available. ### 23. Effortless HR Management with Quick Employment Verification **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge J. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about TriNet?** I use TriNet for managing all my HR-related activities, PTO, and pay stubs. It's really easy to verify employment and manage all official things. I had to verify employment for housing purposes, and my landlord got 3 months of pay stubs automatically, taking only minutes. I work for a startup where one would expect things not to run smoothly, yet they do. I was relieved to not have to do anything except log in the way I always do. **What do you dislike about TriNet?** I feel like I have to MFA a little bit too often. **What problems is TriNet solving and how is that benefiting you?** TriNet helps me centrally manage all HR activities effortlessly, making employment verification quick and easy. I just log in like usual, and it's smooth even in a startup setting. **Official Response from kenyatta maxwell:** > Hi Jorge, thank you for sharing your experience with managing your HR through the TriNet platform. We are glad to hear it is helping you to work more effectively, and making your life easier. Thank you for being a TriNet customer! ### 24. TriNet: Easy-to-Use Platform with Responsive Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Rachel T. | Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about TriNet?** Their platform is very easy to use. Response times from customer service is reasonable. **What do you dislike about TriNet?** I currently do not have any issues with TriNet. **What problems is TriNet solving and how is that benefiting you?** When I reach out to TriNet about a problem, they are responsive and helpful. ### 25. Eases Payroll Management with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Yesenia C. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2026 **What do you like best about TriNet?** I like the accessibility in TriNet to check my hours and see how much I make hourly. It's valuable for me to ensure everything is accurate and double-check that the hours are correct according to what I've worked. The initial setup of TriNet was pretty easy too. **What do you dislike about TriNet?** I don't like having to enter the verification code every time I log in. I wish it had the option to save information on the computer. **What problems is TriNet solving and how is that benefiting you?** TriNet helps me check my timesheets and ensures accuracy in my work hours and pay. ### 26. All-in-One HR Hub with an Organized, Easy-to-Use Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about TriNet?** I really like that everything is in the same place (benefits, taking time off, access to retirement, etc.) and has an easy to understand interface. Overall, very organized and easy to use. **What do you dislike about TriNet?** If anything, I really don't think that TriNet needs an AI feature. Just feels unnecessary and "trendy" - you don't need it! **What problems is TriNet solving and how is that benefiting you?** I have struggled in teh past with needing to access multiple platforms to access all of my benefit information. With TriNet, everything is in one place, making the user experience super smooth and fast to get to my information. ### 27. Streamlined Payroll & Benefits with Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Ragav J. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about TriNet?** I really like using TriNet because it's an easy to use platform with great customer service. I always get instant responses, which is fantastic. Payroll management is a breeze, and it's critical for helping us pay all our employees while cutting admin overhead by almost 50%. Also, I feel that TriNet offers a more comprehensive toolset compared to others, with better HR, payroll, leave, and expense management modules. The initial setup was pretty easy too. **What do you dislike about TriNet?** Support response times could be improved. The response time typically is more than forty-eight hours right now. **What problems is TriNet solving and how is that benefiting you?** I use TriNet for payroll, benefits, leave, and expense management. It helps pay employees and cuts admin overhead by almost 50%. ### 28. Simplifies Scheduling but Login Issues Persist **Rating:** 3.0/5.0 stars **Reviewed by:** William M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about TriNet?** I like how easy it is to put my hours down on TriNet. The time and attendance page is the one I use the most, and it makes organizing and tracking my PTO and calendar simple. The initial setup was really easy; I just had to create my account. **What do you dislike about TriNet?** Logging in, there's always issues with having to verify. That's always the most annoying part of having to log in. **What problems is TriNet solving and how is that benefiting you?** I use TriNet for organizing and seeing my PTO, accessing my calendar and benefits, and marking down my hours. ### 29. Streamlined Client Communication with Continuous, Client-Friendly Updates **Rating:** 5.0/5.0 stars **Reviewed by:** Daysami P. | Data Support Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about TriNet?** They remain at the forefront and continue to introduce changes that make it easier for clients to interact with the system. Overall, these updates help streamline communication between the platform and the client. **What do you dislike about TriNet?** The ticketing system doesn’t always make it easy to interact with the client, which can slow down communication at times. **What problems is TriNet solving and how is that benefiting you?** It covers everything related to human resources, payroll, attendance tracking, and insurance. **Official Response from Ashley Dyslin:** > Thanks for sharing how you use TriNet to manage HR, time, and more, Daysami. We're glad to continue to evolve and update our product to meet your needs! ### 30. Insightful, Easy Self-Service Access to Onboarding and Pay Details **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about TriNet?** I like how I can find a lot of detailed information to help support onboarding and such - also finding details regarding payment amount, pay dates, holidays off is very easy. The user experience is pretty pleasant. It's very insightful and allows me to find what I need on my own, rather than having to contact HR within the company I work for. **What do you dislike about TriNet?** I haven't found any yet but maybe more integrations? **What problems is TriNet solving and how is that benefiting you?** Payroll questions. I often look into the details of my paycheck, and Trinet allows me to find exactly what I need without jumping through multiple hoops. ### 31. Convenient and Perk-Rich HR Platform **Rating:** 4.5/5.0 stars **Reviewed by:** M K. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2026 **What do you like best about TriNet?** I like using TriNet because everything is in one place, so I don't have to log into various portals. I enjoy the perks section, especially the discount movie tickets and other discounts that we can use. These perks allow me to enjoy outings with my family by purchasing discounted movie tickets along with coupons for refreshments. The initial setup of TriNet was simple, and everything has always worked fine for me. **What do you dislike about TriNet?** None **What problems is TriNet solving and how is that benefiting you?** TriNet centralizes everything in one place, so I don't have to log into various portals. ### 32. Streamlined Interface, but Disorganized Support and Payroll Issues **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2026 **What do you like best about TriNet?** It's a clean interface, very streamlined, and easy to navigate. I like the way the paychecks and other graphics are displayed. The website moves very fast, and the AI search bar has surprisingly been helpful. **What do you dislike about TriNet?** They are not organized internally, have delayed pay and violated wage laws, and their support is extremely unhelpful. I would not recommend if you want to keep your employees happy **What problems is TriNet solving and how is that benefiting you?** Benefits: Streamlined payroll, with a portal that keeps PTO, benefits, and pay all in one place. ### 33. Convenient Time Logging, but Glitches Cause Lockouts and Incorrect Hours **Rating:** 2.5/5.0 stars **Reviewed by:** William G. | Manufacturing Associate II, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2026 **What do you like best about TriNet?** Pretty convenient time logging. I like that you can estimate PTO **What do you dislike about TriNet?** There are some glitches every now and then when I get locked out of logging time, or when it registers the wrong amount of hours. **What problems is TriNet solving and how is that benefiting you?** It is just being used for payroll ### 34. Comprehensive Benefits, Needs Perks Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Md Kawser B. | Senior Research And Development Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about TriNet?** I really appreciate TriNet's benefits page and how well organized it is. It shows all the health and life plans for me and my wife in a single location, including individual details and links. It's also a great help in requesting time off and centralizing all the insurance-related information. **What do you dislike about TriNet?** I think the TriNet perks could be better. I use other third-party extensions like Rakuten or Capital One Shopping, which provide better perks than the TriNet version. **What problems is TriNet solving and how is that benefiting you?** TriNet helps me request time off and displays all insurance information in one place. The well-organized benefits page shows health and life plans for me and my wife with complete details and links. ### 35. Easy to Use, But Time System Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Lucille S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about TriNet?** I find TriNet easy to use and really user-friendly. It also has great perks, and the initial setup was very easy and fast. It helps me find out how to best use my benefits and see my payroll info. **What do you dislike about TriNet?** The time system is a bit clunky and slow to add in hours. It's quite hard to function. I wish they would make the system much simpler, improve the speed at which it loads, and streamline the process of adding in hours. **What problems is TriNet solving and how is that benefiting you?** TriNet helps me figure out how to best use my benefits and see payroll information. It's easy to use, user-friendly, and has great perks. **Official Response from Ashley Dyslin:** > User-friendly and easy to use are music to our ears, Lucille. Thanks for sharing your experience and feedback. We will share your thoughts with our team. ### 36. Easy to Use and Gets Everything Done Quickly **Rating:** 5.0/5.0 stars **Reviewed by:** Isamuel H. | Service delievery manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about TriNet?** How easy it is to use and i can get everything done quickly **What do you dislike about TriNet?** i wish there was more benefits from the app **What problems is TriNet solving and how is that benefiting you?** its solving all of our HR PROBLEMS ### 37. Useful Dashboard with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Lena D. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about TriNet?** I find it easy to see my benefits with TriNet. The login dashboard has all the right info I want to see at a glance, like when my next paycheck will be, my W-2, quick links, and my time off accrued. **What do you dislike about TriNet?** It's really hard to distinguish accrued time and see how much time I have or will accrue as opposed to my total hours. The time and attendance was hard to learn at first. It should only show the employees I'm in charge of; I shouldn't see everybody. **What problems is TriNet solving and how is that benefiting you?** TriNet helps me fill out timesheets and see my benefits easily. The dashboard shows important info at a glance, like my next paycheck, W-2, quick links, and accrued time off. **Official Response from kenyatta maxwell:** > Hi Lena, thank you for your thoughtful feedback, which we will share internally so that we may continue to improve. We appreciate you being a valued TriNet customer and look forward to continuing to serve your employee benefits, payroll and other HR needs. ### 38. Very Useful for Time-Off Balances and Employee Requests **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole B. | Inventory Control Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about TriNet?** The app is very useful for checking my time off balances, and for getting requests from my employees. **What do you dislike about TriNet?** As a manager, I have to go to a different app to look at time and attendance, which is a pain on my phone. **What problems is TriNet solving and how is that benefiting you?** I can look at my team's balances, requests, and time cards efficiently to know where we stand. ### 39. Great All-in-One HR Management, but Learning 360 Setup Feels Overly Complex **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2026 **What do you like best about TriNet?** Easy to manage all our employees in one place, onboard, off board, rehire,. Also having all benefits and training in one spot is very helpful. **What do you dislike about TriNet?** Sometime processes seem over complex, like the TriNet Learning 360 platform is very complicated to set up a learning path for require anti harassment training, Staff are not auto renewed, it could be automated but it isn't. **What problems is TriNet solving and how is that benefiting you?** gives us ability to provide and offer much better health care and benefits than we could on our own due to our smaller size. ### 40. TriNet Makes HR, Payroll, and Benefits Management Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Greicy B. | HR Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about TriNet?** I really like how easy TriNet makes it to manage HR tasks. Everything from payroll to benefits is in one place, and the platform is pretty straightforward to use. **What do you dislike about TriNet?** I don’t have any significant complaints at the moment. Overall, my experience with TriNet has been very positive. **What problems is TriNet solving and how is that benefiting you?** TriNet addresses the challenge of managing multiple HR functions by providing an all-in-one solution. This has helped us stay compliant, improve efficiency, and reduce the time spent on administrative work. **Official Response from kenyatta maxwell:** > Thanks, Greicy! Making HR, payroll, and benefits simple is exactly our goal, and we’re glad to hear that TriNet is hitting the mark! 🚀 ### 41. Benefits Tab Is Handy, but Key Features Are Hard to Find **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about TriNet?** I really like the Benefits tab. It keeps all of my company’s benefits conveniently organized in one place, so everything is easy to find in the same area. **What do you dislike about TriNet?** Some features can be difficult to find as they can be hidden under different tabs or in different parts of websites. (For example, commuter benefits are located in the Benefits tabs, but you have to click on an unassuming drop down list to be able to find the commuter info. **What problems is TriNet solving and how is that benefiting you?** TriNet helps me solve any issues I have with locating my employee information and benefits. Helps me save time and stress about cataloging the paperwork and information on my own. ### 42. Effortless HR Management with TriNet **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about TriNet?** I use TriNet for pretty much everything, from getting my W-2 to requesting PTO. It makes it easy to get what I need from my employee, and selecting my benefits is easy as well. I love how easy it is to use, and it's very organized. The initial setup was super easy from what I remember. **What do you dislike about TriNet?** It would be nice if I could use the search bar and the site could run through all the paperwork HR puts in to find things easier. For example, if I needed to find out how much my employee matches for my 401K, I could just type that in and it would search all the loaded documents to find it easier. **What problems is TriNet solving and how is that benefiting you?** TriNet makes selecting my benefits and accessing essential employee information easy, creating smooth situations rather than solving problems. ### 43. Clear, Easy Access to Paystubs and W-2 Forms **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about TriNet?** The information displayed is very clear and easy to understand. Paystubs and W-2 forms are also very easy to access. **What do you dislike about TriNet?** I need a comparison tool to easily compare paystubs and W-2 forms. It would also help to have a download option that lets me download multiple paystubs in one go. **What problems is TriNet solving and how is that benefiting you?** When I asked about the W-4 form, TriNet resolved the issue by providing complete and clear information. ### 44. totally fine **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about TriNet?** the paycheck PDF is clear and detailed with information about pay and deductions **What do you dislike about TriNet?** TriNet inbox and notifications. I really don't like all the messages and notifications I get from TriNet. My employer sends announcements through our own channels (slack, email). Besides tax forms being available, no notifications from TriNet are worth my time so it's just annoying **What problems is TriNet solving and how is that benefiting you?** it's not solving any problems. It's very standard and up to par. it only benefits me as a place to go see my paycheck and paid time off requests and sign up for benefits once a year ### 45. Effortless Time Tracking with TriNet **Rating:** 5.0/5.0 stars **Reviewed by:** sabrina G. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about TriNet?** I use TriNet for work clocking in and out, and it helps me clock in smoothly and efficiently. I love everything about TriNet! I use the PTO feature and love it, and I also check the calendar that shows what days the company is off along with the discounts. The initial setup was very simple and easy, taking only 10 minutes to review. **What do you dislike about TriNet?** nothing **What problems is TriNet solving and how is that benefiting you?** I use TriNet for clocking in and out smoothly and efficiently. The PTO feature and calendar with company off days and discounts are also very helpful. ### 46. Exceptional Customer Service, Intuitive Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Noah G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about TriNet?** I appreciate TriNet's customer service, as our contacts listen and are responsive. The platform is easy to use for both employees and admins, which makes managing tasks more efficient. I'm also pleased with the benefit options TriNet offers, as they help keep our insurance options and pricing competitive. The initial setup was very easy, and TriNet was very supportive throughout the process. **What do you dislike about TriNet?** I can't 100% customize the system, but that seems to be common across PEOs. Also, the leave platform could be improved, though I understand that is being worked on. **What problems is TriNet solving and how is that benefiting you?** TriNet solves benefit sourcing and enrollment, employee onboarding, and payroll challenges. It offers responsive customer service, competitive insurance options, and an easy-to-use platform for employees and admins. **Official Response from kenyatta maxwell:** > Hi Noah, we appreciate you taking the time to share your experience with TriNet. And we do have good news—we recently announced that we are acquiring Cocoon, a market leader in leave management technology, which will expand our leave management solution! We look forward to continuing to serve your business with these expanded capabilities. ### 47. Clear, Easy-to-Follow Guidance with Friendly Support **Rating:** 4.0/5.0 stars **Reviewed by:** derrichaa . | Senior Leasing Professional, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about TriNet?** It breaks everything down for me clearly, and the representatives are very nice and understanding. **What do you dislike about TriNet?** Sometimes they take a long time to process refunds and to communicate. **What problems is TriNet solving and how is that benefiting you?** It's overall well organized and helps me clock in and out efficiently. ### 48. Effortless Benefits Management with Easy Access **Rating:** 5.0/5.0 stars **Reviewed by:** sarah . | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about TriNet?** I like how easy it is to access paystubs with TriNet. I also find it helpful for easily accessing perks and retirement apps. Additionally, TriNet helps me with editing my time card and signing up for benefits. The initial setup was pretty easy too. **What do you dislike about TriNet?** nothing **What problems is TriNet solving and how is that benefiting you?** TriNet helps me edit time cards, manage time off, sign up for benefits, and access paystubs easily. I also enjoy the easy access to perks and retirement apps. ### 49. Fast Approval with Fun Navigation, Needs Better Time Correction Workflow **Rating:** 4.5/5.0 stars **Reviewed by:** Maria L. | Site Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about TriNet?** I like the fast approval systems in TriNet, which makes using it efficient. I also enjoy the feature of feeding the turtles on the home page, as it makes the experience more fun and less boring to navigate. Overall, the initial setup of TriNet was pretty easy. **What do you dislike about TriNet?** The small window for when staff submit time punch corrections, it's a bit challenging to navigate. Also when having to go back and forth. **What problems is TriNet solving and how is that benefiting you?** TriNet helps with tracking staff time in and out and has fast approval systems. ### 50. Up-to-Date Compliance Expertise, but Rep Responsiveness Could Improve **Rating:** 3.5/5.0 stars **Reviewed by:** Katelynn R. | Manager, Talent Acquisition & HR Administration, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about TriNet?** They are always on top of the latest laws and compliance situations. **What do you dislike about TriNet?** Our rep can be a bit short and hard to get an answer from. **What problems is TriNet solving and how is that benefiting you?** TriNet helps tremendously with making sure we are compliant and tracking our forms and trainings. ## TriNet Discussions - [TriNet considers cancer diagnosis bad business?](https://www.g2.com/discussions/trinet-considers-cancer-diagnosis-bad-business) - 1 comment, 2 upvotes - [Process of finalizing a payroll.](https://www.g2.com/discussions/process-of-finalizing-a-payroll) - 4 comments, 2 upvotes - [What is TriNet used for?](https://www.g2.com/discussions/what-is-trinet-used-for) - 1 comment, 1 upvote - [What is TriNet passport?](https://www.g2.com/discussions/what-is-trinet-passport) - 1 comment, 1 upvote - [What customer support does TriNet have to offer?](https://www.g2.com/discussions/what-customer-support-does-trinet-have-to-offer) - 3 comments, 1 upvote - [View TriNet pricing details and edition comparison](https://www.g2.com/products/trinet/reviews?page=7&source=search§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+19%3A10%3A10+-0500&secure%5Bsession_id%5D=053c3ed6-f9db-4163-b86b-bbbca16a216c&secure%5Btoken%5D=ef537fd3e58df604361c1fb05effc1d03230e01e93cf72e68ee005bab752c828&format=llm_user) ## TriNet Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Box](https://www.g2.com/products/box/reviews) - [Carta Equity Suite](https://www.g2.com/products/carta-equity-suite/reviews) - [Carta Fund ERP](https://www.g2.com/products/carta-fund-erp/reviews) - [ConnectWise Automate](https://www.g2.com/products/connectwise-automate/reviews) - [Defined Contribution / 401(k) System](https://www.g2.com/products/defined-contribution-401-k-system/reviews) - [DISA Global Solutions](https://www.g2.com/products/disa-global-solutions/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Globalization Partners International (GPI)](https://www.g2.com/products/globalization-partners-international-gpi/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [GoProfiles](https://www.g2.com/products/goprofiles/reviews) - [G-P](https://www.g2.com/products/g-p/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [Healthee](https://www.g2.com/products/healthee/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Lattice](https://www.g2.com/products/lattice-lattice/reviews) - [Lattice](https://www.g2.com/products/lattice/reviews) - [Microsoft Azure](https://www.g2.com/products/microsoft-microsoft-azure/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Net@Suite](https://www.g2.com/products/net-suite/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - [Optum Financial HSA](https://www.g2.com/products/optum-financial-hsa/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Ramp](https://www.g2.com/products/ramp/reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [TimeForge Attendance](https://www.g2.com/products/timeforge-attendance/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## TriNet Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Compliance** - Compliance Support - Safety Program - Certified Assistance **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Platform** - Tools - Management - Access **Goals** - Goal-Setting - Company Goals And OKRs **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Intermediate GEP features** - International Hiring Support - Pre-built Integrations **Generative AI** - AI Text Summarization **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Support** - Scale - Specialist Guidance - Consulting - Invoicing - Implementation - Support - Assistance **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Data** - Dashboards And Reports - Historical Data **Other GEP Features** - Compliance Managenent - Analytics - Hiring Support **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Complex Approval Workflow **Mobile Time Tracking** - Time Tracking **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline ## Top TriNet Alternatives - [Paychex](https://www.g2.com/products/paychex/reviews) - 4.1/5.0 (1,700 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,596 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (6,045 reviews)