--- title: TriNet Reviews meta\_title: 'TriNet Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1978 reviews by the users' company size, role or industry to find out how TriNet works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 1978 scale: '5' date\_modified: '2026-08-11' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### TriNet Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise TriNet's **responsive customer support** , consistently resolving issues efficiently and enhancing the overall experience. [(118 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1119650&qs=pros-and-cons#reviews) Users value the **responsiveness and helpfulness** of TriNet's support team, enhancing their overall experience and satisfaction. [(117 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1122589&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of TriNet, highlighting its smooth implementation and user-friendly interface. [(104 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1119391&qs=pros-and-cons#reviews) Users value the **automated payroll processing** of TriNet, appreciating consistent support and a seamless experience. [(66 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1118985&qs=pros-and-cons#reviews) Users appreciate the **quick response time** of TriNet's support team, ensuring prompt assistance whenever needed. [(40 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1119617&qs=pros-and-cons#reviews) Users experience **poor customer support** with unhelpful agents, delays in issue resolution, and excessive dependency on the support team. [(61 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1122440&qs=pros-and-cons#reviews) Users find TriNet's **high fees** to be a drawback, despite valuing their extensive HR and accounting services. [(31 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1122942&qs=pros-and-cons#reviews) Users find TriNet's interface **not intuitive** , with clunky navigation and confusing organizational structures affecting usability. [(28 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1117857&qs=pros-and-cons#reviews) Users find the **navigation difficult** , with a clunky interface and excessive redirects impacting their overall experience. [(22 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1121821&qs=pros-and-cons#reviews) Users find TriNet has **limited features** like absence of payroll approval and insufficient salary history visibility. [(21 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1118951&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of TriNet ##### 1. Customer Support Users praise TriNet's **responsive customer support** , consistently resolving issues efficiently and enhancing the overall experience. [ See 118 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1119650&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Support for Small Association" What do you like about TriNet? We have an HR department of one and TriNet offers a variety of resources to assist with about everything. From answering questions to solving problems ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Great Customer Service and user-friendly portal" What do you like about TriNet? It has been a great experience using Trinet compared to my experience on the other portals that I have used so far. My company has been using Trinet f ##### 2. Helpful Users value the **responsiveness and helpfulness** of TriNet's support team, enhancing their overall experience and satisfaction. [ See 117 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1122589&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Support for Small Association" What do you like about TriNet? We have an HR department of one and TriNet offers a variety of resources to assist with about everything. From answering questions to solving problems ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Great Customer Service and user-friendly portal" What do you like about TriNet? It has been a great experience using Trinet compared to my experience on the other portals that I have used so far. My company has been using Trinet f ##### 3. Ease of Use Users appreciate the **ease of use** of TriNet, highlighting its smooth implementation and user-friendly interface. [ See 104 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1119391&qs=pros-and-cons#reviews) See Related User Reviews ![samagra B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "samagra B.") SB samagra B. Small-Business (50 or fewer emp.) 5.0/5 "Reliable Payroll, Needs Better Communication" What do you like about TriNet? I love that TriNet, over the three and a half years we've been using it, has never had a payroll issue or mistake. It's reliable in ensuring there are ![Britteny S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Britteny S.") BS Britteny S. Small-Business (50 or fewer emp.) 4.0/5 "Simplifies HR Management with Responsive Support" What do you like about TriNet? I appreciate that TriNet keeps things simple for me, especially since I have employees in multiple states. It really helps me cut down on time managin ##### 4. Payroll Users value the **automated payroll processing** of TriNet, appreciating consistent support and a seamless experience. [ See 66 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1118985&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Great Customer Service and user-friendly portal" What do you like about TriNet? It has been a great experience using Trinet compared to my experience on the other portals that I have used so far. My company has been using Trinet f ![Sarah V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah V.") SV Sarah V. Mid-Market (51-1000 emp.) 4.5/5 "Highly Responsive Support, Needs Improved Performance Management" What do you like about TriNet? I like the responsiveness of the partners at TriNet. They're very thoughtful and have a can-do attitude for support, which is not always the case with ##### 5. Response Time Users appreciate the **quick response time** of TriNet's support team, ensuring prompt assistance whenever needed. [ See 40 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1119617&qs=pros-and-cons#reviews) See Related User Reviews ![Sarah V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah V.") SV Sarah V. Mid-Market (51-1000 emp.) 4.5/5 "Highly Responsive Support, Needs Improved Performance Management" What do you like about TriNet? I like the responsiveness of the partners at TriNet. They're very thoughtful and have a can-do attitude for support, which is not always the case with ![Talha A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talha A.") TA Talha A. 4.5/5 "Intuitive Use, but Lacks in Perks" What do you like about TriNet? I like how easy and intuitive it is to request PTO, see company holidays, and enroll in insurance with TriNet. I appreciate that I can view my W2 on t ### 5 Cons or Disadvantages of TriNet ##### 1. Poor Customer Support Users experience **poor customer support** with unhelpful agents, delays in issue resolution, and excessive dependency on the support team. [ See 61 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1122440&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Support for Small Association" What do you dislike about TriNet? While it is also easy to connect with a person at TriNet, sometimes getting to the correct expert in a particular area can be a bit difficult or delay ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy to Navigate with Helpful Self-Service Links" What do you dislike about TriNet? sometimes speaking to someone live for support for specific account related inquiries takes longer than to do it myself if I could ##### 2. High Fees Users find TriNet's **high fees** to be a drawback, despite valuing their extensive HR and accounting services. [ See 31 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1122942&qs=pros-and-cons#reviews) See Related User Reviews ![samagra B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "samagra B.") SB samagra B. Small-Business (50 or fewer emp.) 5.0/5 "Reliable Payroll, Needs Better Communication" What do you dislike about TriNet? I find that TriNet sometimes forgets to inform employers about a few things they miss. For example, if an administrator assigned to an account is maki MC Mike C. Mid-Market (51-1000 emp.) 4.0/5 "TriNet’s Policy Templates Make HR Easier for Small Businesses" What do you dislike about TriNet? The admin fees feel a bit high, especially since the offering seems limited to basic policies and handbooks for the company, and we still have to crea ##### 3. Not Intuitive Users find TriNet's interface **not intuitive** , with clunky navigation and confusing organizational structures affecting usability. [ See 28 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1117857&qs=pros-and-cons#reviews) See Related User Reviews JB Jordanna B. Mid-Market (51-1000 emp.) 4.0/5 "Effective PEO with Stellar Support, Needs Better Integration" What do you dislike about TriNet? The integration with StratusTime doesn't always work seamlessly. The PTO policies don't transfer seamlessly, and the terminations don't always transfe ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Timely and Valuable" What do you dislike about TriNet? i find moving in and out of the employee edit screens to not always be intuitive and easy. I find myself exiting out of an employee screen and it tak ##### 4. Navigation Difficulty Users find the **navigation difficult** , with a clunky interface and excessive redirects impacting their overall experience. [ See 22 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1121821&qs=pros-and-cons#reviews) See Related User Reviews JB Jordanna B. Mid-Market (51-1000 emp.) 4.0/5 "Effective PEO with Stellar Support, Needs Better Integration" What do you dislike about TriNet? The integration with StratusTime doesn't always work seamlessly. The PTO policies don't transfer seamlessly, and the terminations don't always transfe ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Timely and Valuable" What do you dislike about TriNet? i find moving in and out of the employee edit screens to not always be intuitive and easy. I find myself exiting out of an employee screen and it tak ##### 5. Limited Features Users find TriNet has **limited features** like absence of payroll approval and insufficient salary history visibility. [ See 21 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1118951&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Great Customer Service and user-friendly portal" What do you dislike about TriNet? I believe they should work on enhancing their Performance Development section. It seems to be lacking the tools to implement it effectively. However, ![Sarah V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah V.") SV Sarah V. Mid-Market (51-1000 emp.) 4.5/5 "Highly Responsive Support, Needs Improved Performance Management" What do you dislike about TriNet? The performance management section of TriNet could be better developed to be better integrated and include smarter workflows. The system doesn't ident ![Verified User in Program Development](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Program Development") UP Verified User in Program Development Mid-Market (51-1000 emp.) 5/6/2026 "User-Friendly Interface with Excellent Support but Limited Access Control" 4.5/5 What do you like best about TriNet? I use TriNet to see my time accruals and manage my employees' timesheets and requests. I also use it to manage my benefits and browse through my perks. I enjoy the user-friendliness of the platform; everything is categorized and easy to find. I also enjoy that it includes an org directory. I think the perks platform works really well in that everything is organized and accessible through TriNet and easy to navigate. The chat feature is helpful, as it's usually able to help me locate certain functions or problem-solve through any issues. Review collected by and hosted on G2.com. What do you dislike about TriNet? I think something that was somewhat challenging was the access to employees between the site and associate director. If one of us was out, we didn't always have full access to approve the requests of everyone. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? I use TriNet to manage time accruals, employee timesheets, benefits, and perks. The user-friendly platform and chat support simplify locating functions and problem-solving. Everything is categorized and easy to navigate, making management straightforward. Review collected by and hosted on G2.com. Show More Response from Ashley Dyslin of TriNet [Editedit](https://www.g2.com/survey_responses/trinet-review-12769198/official_response/edit) We're glad your experience has been user-friendly and that our support options are helpful and easy to use to solve problems, Denisse. Thank your for taking the time to share your experience and feedback. 7/14/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![samagra B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "samagra B.") SB samagra B. Sr. HR Manager Small-Business (50 or fewer emp.) 12/11/2025 "Reliable Payroll, Needs Better Communication" 5/5 What do you like best about TriNet? I love that TriNet, over the three and a half years we've been using it, has never had a payroll issue or mistake. It's reliable in ensuring there are no payroll misses, which is incredibly important to me. The initial setup was very easy, and the implementation was super easy and very efficient. The advisers working with us were professionals, always adhering to timelines, which made the process smooth. Review collected by and hosted on G2.com. What do you dislike about TriNet? I find that TriNet sometimes forgets to inform employers about a few things they miss. For example, if an administrator assigned to an account is making errors or doesn't update the NN records, TriNet does not send any email or confirmation before terminating. That's something they could improve. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? I use TriNet for the entire employee life cycle management, from onboarding to offboarding, including I-9 and background verifications, payments, and vendor integration. It's a one-stop solution for all HR needs. Review collected by and hosted on G2.com. Show More Response from kenyatta maxwell of TriNet [Editedit](https://www.g2.com/survey_responses/trinet-review-12079371/official_response/edit) We appreciate your feedback, Samagra, and are glad to hear that TriNet’s full-service HR solution is helping to support your business. We look forward to continuing to serve you. 5/1/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Rachel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel S.") RS Rachel S. Business Systems Manager Small-Business (50 or fewer emp.) 6/10/2026 "Intuitive Organization and Navigation for Work Information" 4.5/5 What do you like best about TriNet? I love how it categorizes and organizes work information -- it's easy to navigate and I never have to think longer than half a second to figure out where the information I am looking for is on the site Review collected by and hosted on G2.com. What do you dislike about TriNet? When the inbox notifications don't disappear once I've already read the info. And it isn't linked to our work calendar and I'm unsure if that's possible? Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? There are so many people and integrations like calendars to update when I take time off -- trinet updates everyone for me, and keeps track of how many hours I have left. In general, HR policies, taxes, company specifics are hard to keep track of and Trinet both keeps track of the details and provides easy access to the policies/ documents/ fine print. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Michelle T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle T.") MT Michelle T. Office Manager Small-Business (50 or fewer emp.) 4/28/2026 "Fast Support, Helpful Chat, and Affordable Pricing with Trinet" 5/5 What do you like best about TriNet? What I like most about Trinet is how quickly I can get help when I need assistance for our employees. I also appreciate that the pricing is very affordable. I used to use a different software, and the prices were sky-high in comparison. Another thing I like is the virtual chat, which is helpful when I have questions and need quick answers. Review collected by and hosted on G2.com. What do you dislike about TriNet? I feel like, as of right now, there hasn’t been any downside to Trinet. I’ve had nothing but a great experience so far. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? One of the problems Trinet is solving for us is payroll processing. They respond more quickly now, and having our personal rep helps a lot—she makes the whole process faster and easier. Review collected by and hosted on G2.com. Show More 6/29/2026 Current UserValidated ReviewerSource: Organic AG Andrew G. Finance Manager Small-Business (50 or fewer emp.) 4/23/2026 "Reliable Payroll and HR Made Simple" 5/5 What do you like best about TriNet? TriNet has helped simplify payroll and HR for our company. From a finance side, it keeps payroll organized and reduces the amount of manual work we have to handle internally. The platform is straightforward to use, and processing payroll is consistent and reliable. I also like the support from their team. When issues come up, they respond quickly and help resolve things without delays, which is important for staying on schedule with payroll and compliance. Overall, it has been a dependable system that helps keep our HR and payroll operations running smoothly. Review collected by and hosted on G2.com. What do you dislike about TriNet? One downside is that reporting and customization can be limited. From a finance perspective, pulling very specific data sometimes takes extra steps or exporting and adjusting outside the system. The platform can also feel a bit rigid in certain workflows. Some processes are not as flexible as we would like, especially when trying to tailor things to our internal structure. Overall, these are manageable, but improving reporting flexibility and customization would make the system more efficient for day-to-day use. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? Before using TriNet, managing payroll and HR tasks required more manual work and coordination across different systems. This created inefficiencies and increased the risk of errors, especially around payroll processing and employee administration. With TriNet, these processes are centralized, which has improved accuracy and reduced the time spent on administrative tasks. Payroll runs are more streamlined, and reporting is easier to access in one place. From a finance perspective, this has helped us stay more organized, meet deadlines consistently, and reduce the internal workload tied to HR and payroll operations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite DP Diane P. Accounting Manager Mid-Market (51-1000 emp.) 4/23/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "TriNet Streamlines Payroll and Expenses with Reliable Accuracy" 4.5/5 What do you like best about TriNet? TriNet has been a reliable and efficient platform for managing both payroll processing and expense reporting. The payroll functionality: it runs smooth, accurate, and easy to manage, which gives me confidence that employees are paid correctly and on time. The expense reporting feature is also very user-friendly, making it simple to submit, review, and approve expenses without unnecessary back-and-forth. Overall, TriNet streamlines essential HR and finance processes and helps save time while maintaining accuracy and compliance. When support is requested, there is a quick turn-around. Review collected by and hosted on G2.com. What do you dislike about TriNet? While there is a learning curve when first getting started, the depth of features ultimately makes payroll and expense reporting more efficient once you’re familiar with the system. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? TriNet has been especially helpful in managing employees and payroll across multiple states. With employees working in several different states, compliance and payroll accuracy can easily become complex, but TriNet simplifies this by handling state-specific tax requirements, filings, and regulations in one centralized system. This reduces the risk of errors and removes a significant administrative burden. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Lara M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lara M.") LM Lara M. Senior Manager, People Operations & Payroll Mid-Market (51-1000 emp.) 5/21/2026 "Simple payroll and benefits management with great reporting and responsive support" 4/5 What do you like best about TriNet? The simplicity of the system, how easy is to submit changes, process payrolls and manage benefits. Reporting is great and data is always available in many formats. Our point of contact is quick in their responses and always very helpful. The collaboration with Trinet works very well for us as it removes a lot of admin work. Review collected by and hosted on G2.com. What do you dislike about TriNet? Most of complex queries end up with a customer service team, where someone different pick the ticket up every time, and this makes difficult to have personalised support. Also, when we had situations that we required legal support from Trinet, we were confronted rather than supported. Integration capabilities with our HRIS are limited, but this is understandable as Trinet has their own HRIS. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? Heavy admin Payrolll and benefits management - this allows our teams to focus on other areas Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite OR Olena R. Small-Business (50 or fewer emp.) 2/20/2024 "Exceptional HR Platform with Dedicated Support" 5/5 What do you like best about TriNet? I like the TriNet platform, especially the interface, which works well for administrators and employees. I've received a lot of positive feedback from employees about how user-friendly and easy to navigate the platform is. I also appreciate having a great dedicated team to work with, including a payroll specialist, a benefits specialist, and an account representative whom I can approach if I have any questions. It's really helpful to have dedicated representatives instead of calling random numbers. Review collected by and hosted on G2.com. What do you dislike about TriNet? I think they can definitely get better in time and attendance. That's something they outsource. They can also improve in creating really good ATS systems. It would be great if they enhance their learning platform and make it available to share with employees not on the TriNet platform, even though they have really great videos. I'd also like to see more flexibility and more training on how to use the platform specifically. Everything that TriNet outsources could definitely be better. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? I use TriNet for basically all my HR needs, solving pretty much all HR-related problems and ensuring payroll is processed smoothly. Review collected by and hosted on G2.com. Show More 4/21/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Erez S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erez S.") ES Erez S. Chief Financial Officer Small-Business (50 or fewer emp.) 4/25/2026 "Structured, Reliable HR Platform with Responsive Support" 4/5 What do you like best about TriNet? Everything feels well structured, streamlined, and clearly defined. I also really appreciate the immediate support available through the chat whenever I need help. Review collected by and hosted on G2.com. What do you dislike about TriNet? The UI for the pre-payroll run is different from the detailed report after the run, which makes it difficult to track changes for each item. Additionally, there are several cases where the SLA for a specific support ticket can be very lengthy. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? TriNet is solving key HR and operational challenges for us—centralizing payroll, benefits administration, and compliance into a single, structured platform. This reduces administrative overhead, mitigates compliance risk, and ensures processes are standardized and well-documented. The benefit is increased efficiency and reliability: we spend less time on manual HR tasks, have clearer visibility into employee-related costs, and can rely on fast, responsive support when issues arise. This allows us to focus more on strategic priorities and scaling the business rather than day-to-day HR operations Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Oleavia Lynette T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oleavia Lynette T.") OT Oleavia Lynette T. 6/30/2026 "Convenient Payroll and Time Tracking On the Go" 1.5/5 What do you like best about TriNet? What I like most is that I have access to my statements and any forms. Anything HR needs to send out is either on my laptop or, when I'm mobile, on my phone, so I have access to both on my mobile device and on my laptop. I use both daily. I use my laptop when I'm at home or in the office, but if I'm traveling or out in the field, I use my cellular device because it's most helpful. The clocking in and out is the most important for me, especially for lunch or when I'm having a flex day where I work part of the day, clock out, and clock back in for the rest of my day when I'm out in the field. I like being able to clock in and out without dragging my laptop everywhere. Plus there's a timer on it, so I'll know when I need to clock back in. It helps me have a clear expectation of my payroll and my time sheets along with my colleagues and other employees. They're able to clock in and out from their phone or their personal laptops, and it lets us know when there's a missing time punch that needs to be corrected. We're able to save it and submit payroll from anywhere. I think the switch from ADP was mainly for the ease of the benefits and the ease of this system. Review collected by and hosted on G2.com. What do you dislike about TriNet? {"What could be improved is the saving of the passwords. I know it has that two point verification for passwords, but on my mobile device it does not save my password, and I have to reenter it every time."} Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? TriNet gives me a clear expectation of my payroll and timesheets along with my colleagues. They can clock in and out from their phone or laptop, it lets us know about missing time punches to correct, and we can save and submit payroll from anywhere. Review collected by and hosted on G2.com. 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