--- title: TriNet Reviews meta\_title: 'TriNet Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1975 reviews by the users' company size, role or industry to find out how TriNet works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 1975 scale: '5' date\_modified: '2026-08-10' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### TriNet Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise TriNet's **responsive customer support** , consistently resolving issues efficiently and enhancing the overall experience. [(118 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1119650&qs=pros-and-cons#reviews) Users value the **responsiveness and helpfulness** of TriNet's support team, enhancing their overall experience and satisfaction. [(117 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1122589&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of TriNet, highlighting its smooth implementation and user-friendly interface. [(104 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1119391&qs=pros-and-cons#reviews) Users value the **automated payroll processing** of TriNet, appreciating consistent support and a seamless experience. [(66 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1118985&qs=pros-and-cons#reviews) Users appreciate the **quick response time** of TriNet's support team, ensuring prompt assistance whenever needed. [(40 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1119617&qs=pros-and-cons#reviews) Users experience **poor customer support** with unhelpful agents, delays in issue resolution, and excessive dependency on the support team. [(61 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1122440&qs=pros-and-cons#reviews) Users find TriNet's **high fees** to be a drawback, despite valuing their extensive HR and accounting services. [(31 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1122942&qs=pros-and-cons#reviews) Users find TriNet's interface **not intuitive** , with clunky navigation and confusing organizational structures affecting usability. [(28 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1117857&qs=pros-and-cons#reviews) Users find the **navigation difficult** , with a clunky interface and excessive redirects impacting their overall experience. [(22 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1121821&qs=pros-and-cons#reviews) Users find TriNet has **limited features** like absence of payroll approval and insufficient salary history visibility. [(21 mentions)](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1118951&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of TriNet ##### 1. Customer Support Users praise TriNet's **responsive customer support** , consistently resolving issues efficiently and enhancing the overall experience. [ See 118 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1119650&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Support for Small Association" What do you like about TriNet? We have an HR department of one and TriNet offers a variety of resources to assist with about everything. From answering questions to solving problems ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Great Customer Service and user-friendly portal" What do you like about TriNet? It has been a great experience using Trinet compared to my experience on the other portals that I have used so far. My company has been using Trinet f ##### 2. Helpful Users value the **responsiveness and helpfulness** of TriNet's support team, enhancing their overall experience and satisfaction. [ See 117 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1122589&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Support for Small Association" What do you like about TriNet? We have an HR department of one and TriNet offers a variety of resources to assist with about everything. From answering questions to solving problems ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Great Customer Service and user-friendly portal" What do you like about TriNet? It has been a great experience using Trinet compared to my experience on the other portals that I have used so far. My company has been using Trinet f ##### 3. Ease of Use Users appreciate the **ease of use** of TriNet, highlighting its smooth implementation and user-friendly interface. [ See 104 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1119391&qs=pros-and-cons#reviews) See Related User Reviews ![samagra B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "samagra B.") SB samagra B. Small-Business (50 or fewer emp.) 5.0/5 "Reliable Payroll, Needs Better Communication" What do you like about TriNet? I love that TriNet, over the three and a half years we've been using it, has never had a payroll issue or mistake. It's reliable in ensuring there are ![Britteny S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Britteny S.") BS Britteny S. Small-Business (50 or fewer emp.) 4.0/5 "Simplifies HR Management with Responsive Support" What do you like about TriNet? I appreciate that TriNet keeps things simple for me, especially since I have employees in multiple states. It really helps me cut down on time managin ##### 4. Payroll Users value the **automated payroll processing** of TriNet, appreciating consistent support and a seamless experience. [ See 66 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1118985&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Great Customer Service and user-friendly portal" What do you like about TriNet? It has been a great experience using Trinet compared to my experience on the other portals that I have used so far. My company has been using Trinet f ![Sarah V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah V.") SV Sarah V. Mid-Market (51-1000 emp.) 4.5/5 "Highly Responsive Support, Needs Improved Performance Management" What do you like about TriNet? I like the responsiveness of the partners at TriNet. They're very thoughtful and have a can-do attitude for support, which is not always the case with ##### 5. Response Time Users appreciate the **quick response time** of TriNet's support team, ensuring prompt assistance whenever needed. [ See 40 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1119617&qs=pros-and-cons#reviews) See Related User Reviews ![Sarah V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah V.") SV Sarah V. Mid-Market (51-1000 emp.) 4.5/5 "Highly Responsive Support, Needs Improved Performance Management" What do you like about TriNet? I like the responsiveness of the partners at TriNet. They're very thoughtful and have a can-do attitude for support, which is not always the case with ![Talha A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talha A.") TA Talha A. 4.5/5 "Intuitive Use, but Lacks in Perks" What do you like about TriNet? I like how easy and intuitive it is to request PTO, see company holidays, and enroll in insurance with TriNet. I appreciate that I can view my W2 on t ### 5 Cons or Disadvantages of TriNet ##### 1. Poor Customer Support Users experience **poor customer support** with unhelpful agents, delays in issue resolution, and excessive dependency on the support team. [ See 61 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1122440&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Support for Small Association" What do you dislike about TriNet? While it is also easy to connect with a person at TriNet, sometimes getting to the correct expert in a particular area can be a bit difficult or delay ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy to Navigate with Helpful Self-Service Links" What do you dislike about TriNet? sometimes speaking to someone live for support for specific account related inquiries takes longer than to do it myself if I could ##### 2. High Fees Users find TriNet's **high fees** to be a drawback, despite valuing their extensive HR and accounting services. [ See 31 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1122942&qs=pros-and-cons#reviews) See Related User Reviews ![samagra B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "samagra B.") SB samagra B. Small-Business (50 or fewer emp.) 5.0/5 "Reliable Payroll, Needs Better Communication" What do you dislike about TriNet? I find that TriNet sometimes forgets to inform employers about a few things they miss. For example, if an administrator assigned to an account is maki MC Mike C. Mid-Market (51-1000 emp.) 4.0/5 "TriNet’s Policy Templates Make HR Easier for Small Businesses" What do you dislike about TriNet? The admin fees feel a bit high, especially since the offering seems limited to basic policies and handbooks for the company, and we still have to crea ##### 3. Not Intuitive Users find TriNet's interface **not intuitive** , with clunky navigation and confusing organizational structures affecting usability. [ See 28 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1117857&qs=pros-and-cons#reviews) See Related User Reviews JB Jordanna B. Mid-Market (51-1000 emp.) 4.0/5 "Effective PEO with Stellar Support, Needs Better Integration" What do you dislike about TriNet? The integration with StratusTime doesn't always work seamlessly. The PTO policies don't transfer seamlessly, and the terminations don't always transfe ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Timely and Valuable" What do you dislike about TriNet? i find moving in and out of the employee edit screens to not always be intuitive and easy. I find myself exiting out of an employee screen and it tak ##### 4. Navigation Difficulty Users find the **navigation difficult** , with a clunky interface and excessive redirects impacting their overall experience. [ See 22 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1121821&qs=pros-and-cons#reviews) See Related User Reviews JB Jordanna B. Mid-Market (51-1000 emp.) 4.0/5 "Effective PEO with Stellar Support, Needs Better Integration" What do you dislike about TriNet? The integration with StratusTime doesn't always work seamlessly. The PTO policies don't transfer seamlessly, and the terminations don't always transfe ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Timely and Valuable" What do you dislike about TriNet? i find moving in and out of the employee edit screens to not always be intuitive and easy. I find myself exiting out of an employee screen and it tak ##### 5. Limited Features Users find TriNet has **limited features** like absence of payroll approval and insufficient salary history visibility. [ See 21 mentions ](https://www.g2.com/products/trinet/reviews?filters%5Bsentiment_snippet%5D=1118951&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Great Customer Service and user-friendly portal" What do you dislike about TriNet? I believe they should work on enhancing their Performance Development section. It seems to be lacking the tools to implement it effectively. However, ![Sarah V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah V.") SV Sarah V. Mid-Market (51-1000 emp.) 4.5/5 "Highly Responsive Support, Needs Improved Performance Management" What do you dislike about TriNet? The performance management section of TriNet could be better developed to be better integrated and include smarter workflows. The system doesn't ident ![Hina W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hina W.") HW Hina W. Solutions Architect Mid-Market (51-1000 emp.) 5/11/2026 "Intuitive and Comprehensive HR Management" 5/5 What do you like best about TriNet? I like how easy and user-friendly TriNet's UI is, making managing holidays, updating bank accounts, planning vacations, checking salary details, and handling other HR-related tasks very straightforward and efficient. TriNet simplifies and centralizes many day-to-day HR and employee management tasks, like managing holidays, tracking PTO balances, planning vacations, keeping track of important calendar events, updating banking and payroll, and accessing employee-related benefits all in one place. What I like the most is how intuitive and easy the platform is to use. The interface is clean and user-friendly, so tasks can all be done quickly and with a click of a button. I also like the fact that everything is centralized in one place, overall creating a smooth and hassle-free employee experience. The initial setup of TriNet is fairly easy and straightforward, very self-explanatory. Review collected by and hosted on G2.com. What do you dislike about TriNet? One area where TriNet could improve is the speed and responsiveness of the platform at times. Occasionally, certain pages take longer to load than expected. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? TriNet simplifies and centralizes HR tasks like managing holidays, updating bank accounts, planning vacations, and accessing salary details. Its user-friendly interface makes handling these tasks straightforward and efficient. Review collected by and hosted on G2.com. Show More Response from Ashley Dyslin of TriNet [Editedit](https://www.g2.com/survey_responses/trinet-review-12791823/official_response/edit) Thanks for sharing how straightforward and efficient TriNet makes it to manage everyday HR tasks, Hina! We're glad you appreciate how intuitive our platform is, and that we can help simplify important tasks. Validated ReviewerIncentivizedSource: Seller invite ![Erika S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erika S.") ES Erika S. Mid-Market (51-1000 emp.) 5/11/2026 "Decent HR Solution, Needs Better Time-off Integration" 2.5/5 What do you like best about TriNet? I like that the stuff I use in TriNet is easy to use and offers easy access. TriNet provides a quick way to review time cards, which is convenient. It allows my admin to get policy updates to us quickly, and it's a nice review of health and payment records. The initial setup was pretty easy, and within three months, we became consistent and proactive with it. Review collected by and hosted on G2.com. What do you dislike about TriNet? The time off does not reflect on a time card, and it makes it challenging for our supervisors to check and confirm that the time is accurate when approving. The process could definitely be looked at because when someone submits times off, it should reflect in their time card. But instead, we're having to pull up the time off calendar in the second screen next to the time card that was submitted, and then it just creates potential human error and unnecessary toggling back and forth. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? TriNet allows my admin to update policies efficiently. It's also useful for reviewing health and payment records, though it appears to have more features than what we pay for, which is distracting. Review collected by and hosted on G2.com. Show More Response from Ashley Dyslin of TriNet [Editedit](https://www.g2.com/survey_responses/trinet-review-12791483/official_response/edit) Thanks for sharing how easy TriNet makes it to access the things you need, Erika. We appreciate your feedback and will pass it along to our team. Validated ReviewerIncentivizedSource: Seller invite AC Adrian C. Senior System Administrator Mid-Market (51-1000 emp.) 5/13/2026 "Effortless HR Management and Benefit Review with TriNet" 5/5 What do you like best about TriNet? TriNet is really helpful as it lessens the HR department's workload considerably by allowing us to handle many tasks directly without waiting. I appreciate being able to log in, review benefits, make changes, and submit life changes even after deadlines. Also, it takes the time-consuming part out of normal interactions, which is very convenient. I find being able to see what I've selected for benefits very useful, especially since my memory isn't always the best. Additionally, using the mobile app quite often is a big plus for me. Review collected by and hosted on G2.com. What do you dislike about TriNet? I haven't run into anything in TriNet to make me form any negative opinion. It has succeeded everywhere I need it to. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? TriNet helps our HR department by reducing the need to respond to every request. I can access it without waiting, review benefits, and make changes easily. It simplifies interactions, helps me remember my selections, and manage life changes efficiently. Review collected by and hosted on G2.com. Show More Response from Ashley Dyslin of TriNet [Editedit](https://www.g2.com/survey_responses/trinet-review-12805921/official_response/edit) So glad to hear how we're helping reduce your HR team's workload, Adrian! Thanks for sharing your experience. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 6/11/2024 "Great Customer Service and user-friendly portal" 4/5 What do you like best about TriNet? It has been a great experience using Trinet compared to my experience on the other portals that I have used so far. My company has been using Trinet for more than 5+ years now and we are very happy with the payroll support, policy management and customer service. They are consistently available to answer questions and assist with any employment related needs. They also provide lot of training and development sessions covering different topics to stay abreast with the current HR trends, policy amendments etc. Currently, I am focusing on getting familiar with the reports and analytics side. Review collected by and hosted on G2.com. What do you dislike about TriNet? I believe they should work on enhancing their Performance Development section. It seems to be lacking the tools to implement it effectively. However, I do see that they are consistently coming up with new updates and some amazing employee assistant programs. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? It has streamlined our Payroll process, time off management, policy management, onboarding process and the upcoming IT support. Review collected by and hosted on G2.com. Show More 5/11/2026 Current UserValidated ReviewerSource: Organic RN Robin N. Mid-Market (51-1000 emp.) 5/13/2026 "Centralized HR Solutions with Room for Improvement" 3.5/5 What do you like best about TriNet? I really appreciate that with TriNet I have dedicated reps to connect with, which is truly helpful when I'm unsure about navigating the system or dealing with compliance issues. It's great to be able to connect with a real person who can walk me through these challenges. Additionally, TriNet manages the registration and filings when we hire across the United States and offers access to large employer group health plans, which is incredibly useful for us. Review collected by and hosted on G2.com. What do you dislike about TriNet? I don't like that I can't adjust certain payroll items myself without the help of a representative. Also, the inability to add custom fields to new hires during onboarding is frustrating. The initial setup of TriNet was not easy. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? TriNet provides a centralized HRIS platform and manages registration and filings. It offers access to large employer group health plans, solving compliance issues and allowing me to manage payroll, benefits, and employee policies effectively. Review collected by and hosted on G2.com. Show More Response from Ashley Dyslin of TriNet [Editedit](https://www.g2.com/survey_responses/trinet-review-12805001/official_response/edit) We're so glad you love our support team as much as we do, Robin. We appreciate your feedback and will share with out team internally. Validated ReviewerIncentivizedSource: Seller invite ![Brittany H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brittany H.") BH Brittany H. Regional Marketer, Psychiatry Mid-Market (51-1000 emp.) 5/26/2026 "Trinet Makes Time Off and Benefits Tracking Effortless" 4/5 What do you like best about TriNet? This application is so easy to use. It is by far the simplest platform I have used to submit and track my time off as well as my benefits package. Even when it takes me to an external site (such as FSA) it is still streamlined and doesn't require additional logins. I love that Review collected by and hosted on G2.com. What do you dislike about TriNet? The ONLY downside that comes to mind about Trinet is when I renewed by benefits this year- it showed me what Health plan I had last year but it didn't compare my HSA/FSA accounts from last year. It would have been nice to have that information side by side when making that election. I was busy with kids and didn't have time to go back and look to verify so I just had to choose something. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? Comprehensive benefit management- it's great to see it all on one platform Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Dana H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dana H.") DH Dana H. Sales Manager Small-Business (50 or fewer emp.) 4/20/2026 "All-in-One Platform with Easy Setup" 5/5 What do you like best about TriNet? I use TriNet to clock in and clock out, review company policies, and request time off easily. I find it really easy to see if my time off is approved and track the hours I worked or took. I really enjoy that I can find all the information I need in one easy place. The initial setup of TriNet was very easy. Review collected by and hosted on G2.com. What do you dislike about TriNet? I really enjoy all parts of it, although it could be a bit easier to access on mobile phones. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? I use TriNet to clock in and out, review company policies, and request time off. It makes it easy to see if time off is approved and track hours. I enjoy finding all the information I need in one easy place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Prateek M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prateek M.") PM Prateek M. Small-Business (50 or fewer emp.) 5/13/2026 "Reliable All-in-One HR Solution with Room for Usability Improvements" 4/5 What do you like best about TriNet? I like TriNet's all-in-one platform because it makes payroll, benefits, and HR tasks easy to manage while saving time and reducing hassle. It's valuable since it keeps everything in one place, which saves time, reduces manual work, and makes everyday tasks easier to manage. The initial setup was fairly smooth with guided onboarding resources and support during implementation, making it easier to manage day-to-day once configured. It was a good fit for our company as it helped efficiently manage payroll, benefits, and HR processes as our team grew. Review collected by and hosted on G2.com. What do you dislike about TriNet? At times, some features can feel less intuitive and certain tasks may take extra clicks, so a more streamlined interface and faster support response times would improve the experience. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? TriNet reduces admin workload by consolidating compliance, payroll, and HR tasks into one platform, saving time and making tasks easier to manage. Its all-in-one platform simplifies operations and decreases manual work. Review collected by and hosted on G2.com. Show More Response from Ashley Dyslin of TriNet [Editedit](https://www.g2.com/survey_responses/trinet-review-12805871/official_response/edit) Thanks for sharing how our all-in-one platform saves you time, Prateek! We love making it easier to manage everyday tasks and access the information you need. We appreciate your feedback and will share with our team. Validated ReviewerSource: Organic ![Kelsea Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelsea Y.") KY Kelsea Y. Mid-Market (51-1000 emp.) 5/7/2026 "User-Friendly HCM Platform with Minor Navigation Hurdles" 3.5/5 What do you like best about TriNet? I like how easy things are to find in TriNet. They're clearly labeled in a way that is meaningful to me, making it effortless to locate my paystubs and W2 under 'Money.' I appreciate that I don't have to click into multiple places to find what I need. With items grouped together and clearly labeled, it provides me with a one-stop shop that is easy to navigate. Setting up my account was very easy; I was able to create my account using my email before my first day. Review collected by and hosted on G2.com. What do you dislike about TriNet? I had a little bit of a hard time finding the performance review section this last review cycle. Under the performance and learning section I was unable to easily find my current review. I ended up using a link from an email rather than searching around for it manually. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? I use TriNet to see my pay and upcoming holidays and access my benefit resources. The clear labeling makes it easy to navigate, and everything is a one-stop shop. Review collected by and hosted on G2.com. Show More Response from Ashley Dyslin of TriNet [Editedit](https://www.g2.com/survey_responses/trinet-review-12776057/official_response/edit) Thanks for sharing your experience, Kelsea. We love making it easy to find what you need! We appreciate your feedback and will share with the team. Validated ReviewerIncentivizedSource: Seller invite ![Jate S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jate S.") JS Jate S. Sales Rep Mid-Market (51-1000 emp.) 4/9/2026 "Reliable, Accurate Payroll with Great Support" 4.5/5 What do you like best about TriNet? Reliable, efficient, and easy to use. Payroll is always accurate and on time, and their support team is great to work with. Highly recommend! Review collected by and hosted on G2.com. What do you dislike about TriNet? Overall, we’ve had a positive experience with this payroll company. The system is reliable and accurate, and the team is helpful. One area for improvement would be efficiency—streamlining certain processes and reducing turnaround times would make the experience even better. With a few workflow enhancements, this could be an outstanding service. Review collected by and hosted on G2.com. What problems is TriNet solving and how is that benefiting you? Our experience with this payroll company has been great, especially with how they’ve handled PTO tracking and usage. They’ve really helped solve issues we previously had, making the process much clearer and more efficient. The system is also very easy to use, which has made a big difference for our team. Review collected by and hosted on G2.com. Show More Response from kenyatta maxwell of TriNet [Editedit](https://www.g2.com/survey_responses/trinet-review-12609726/official_response/edit) Hi Jate, thank you for the feedback, which we will share with our appropriate internal teams. We appreciate you being a TriNet customer! 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