Jillian M.
JM
Jillian M.
Project Manager
Mid-Market (51-1000 emp.)
"Easy to use, and user interface is simple."
5/5
What do you like best about HR Plus?

I like that Zenefits sends me emails directly to my personal email regarding insurance updates, action items, and 401k information. All information is in a centralized location, making it easy to access. Review collected by and hosted on G2.com.

What do you dislike about HR Plus?

There isn't anything I can think of that I dislike about this product. Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
"Good at surface level, fails almost everywhere else"
1/5
What do you like best about HR Plus?

Ease of use compared to legacy HRIS is high, using different apps for component pieces works well Review collected by and hosted on G2.com.

What do you dislike about HR Plus?

Customer success and customer service seem to be in a duel to see who can be less helpful, and you will get sent from one to another, although the customer service team at least appears to be trying

I NEVER saw any action on my feedback to their team until I gave negative feedback on a CSAT, and then all of a sudden folks really wanted to hear from me

The offboarding once we made the decision to use another HRIS was truly atrocious, they screwed up multiple pieces of our benefits process in a way that created extra work and didn't apologize or make any effort to fix things - I get that companies give up after you make the decision not to renew, but this was beyond the pale Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"I LOVE ZENEFITS"
5/5
What do you like best about HR Plus?

SUPER EASY TO USE. PLETHORA OF INFO RIGHT AT YOUR FINGERTIPS. I WISH WE WOULD NOT HAVE SWITCHED FROM THIS SERVICE I LOVED AND MISS ZENEFITS! Review collected by and hosted on G2.com.

What do you dislike about HR Plus?

NOTHING AT ALL! ZENEFITS WORKED PERFECTLY!! Review collected by and hosted on G2.com.

Lonnie d.
LD
Lonnie d.
HR Operations Advisor / Fractional HR / Talent Aquisition
Small-Business (50 or fewer emp.)
"Zenefits for small business HR needs"
3/5
What do you like best about HR Plus?

Zenefits can securely host e-signed employment documents, coordinate background checks with a third party vendor, and coordinate benefits (healthcare, commuter, FSA & HSA, etc). Review collected by and hosted on G2.com.

What do you dislike about HR Plus?

When originally looked into, Zenefits did not have competitive healthcare plan pricing versus other PEOs in the same category. My company went direct to Aetna for better pricing, even though we were a small business at the time (less than 20 employees). Review collected by and hosted on G2.com.

KR
Kristi R.
Purchasing Coordinator
Mid-Market (51-1000 emp.)
"Best HR Platform on the market!"
5/5
What do you like best about HR Plus?

I like that the features that I use on a daily basis are available in one app. The Zenefits app is all-encompassing and doesn't require you to jump from screen to screen in order to accomplish a simple goal such as checking your PTO, time worked, or insurance benefits. Review collected by and hosted on G2.com.

What do you dislike about HR Plus?

The only thing that I don't like about Zenefits is that you aren't able to directly download your personal insurance card from the website. It does, however, provide all of the necessary contact information of the insurance companies in order to reach out and get the card emailed to you. Review collected by and hosted on G2.com.

CB
Camille B.
S
Mid-Market (51-1000 emp.)
"Extremely Easy to Navigate!"
5/5
What do you like best about HR Plus?

The features within Zenefits that I use the most are payroll, benefits distribution, and onboarding. All of which I have had a great experience with. The ease of use and simplicity of the portal makes getting the information I need very easy and not a time burden. Review collected by and hosted on G2.com.

What do you dislike about HR Plus?

In almost 2 years of use I have yet to find any feature that I have negative feedback on. My use case is simple, but Zenefits is a great tool for growing companies! Review collected by and hosted on G2.com.

RD
Robert D.
HR Manager
Mid-Market (51-1000 emp.)
"Excellent HR Platform for Small to Medium Sized Businesses"
4.5/5
What do you like best about HR Plus?

Seamless and easy transition once we made the switch. Easy set up and great options for customization. Zenefits is a great tool for businesses not having a full HR but needing HR support when dealing with Benefits, Employment Paperwork, and Compliance. Review collected by and hosted on G2.com.

What do you dislike about HR Plus?

No real downside other than the process and speed of customer service resolving issues Review collected by and hosted on G2.com.

JB
Jenn B.
Director of Operations, Administration, and Finance
Small-Business (50 or fewer emp.)
"Greatly streamlined our nonprofit operations"
5/5
What do you like best about HR Plus?

Saved a massive amount of time (and reduced errors) compared to when we calculated payroll manually and when we used an external / 3rd party accounting firm. It has also greatly streamlined our HR and new staff onboarding. I love that all documents are stored in their Zenefits profile online and I don't have to deal with a bunch of paperwork and email attachments. Review collected by and hosted on G2.com.

What do you dislike about HR Plus?

Setting up PTO policies required a bit more manual calculations on my part than I had expected -- specifically for employees who are less than 1 FTE and getting a prorated number of PTO days. Review collected by and hosted on G2.com.

Jai B.
JB
Jai B.
CEO and Co-Founder
Small-Business (50 or fewer emp.)
"Zenefits is the perfect platform to manage your payroll, benefits, 401k, and HR for small businesses"
5/5
What do you like best about HR Plus?

Zenefits is the perfect platform for any small to medium-size business. I am an entrepreneur, Zenefits has allowed me to manage payroll, benefits, 401k, and HR from one user-friendly platform. Their customer service is fantastic, and I love the peace of mind of having HR experts in my corner for any employee-related issues. I have now used them for about sevenyears with three different companies, and I don't plan on going anywhere. Did I mention they also make all your payroll taxes for you? Well, they do, and I love it :) Review collected by and hosted on G2.com.

What do you dislike about HR Plus?

None at the moment. I feel like the platform does everything I need it to do. Review collected by and hosted on G2.com.

KY
Kaytee Y.
Chief Services Officer
Small-Business (50 or fewer emp.)
"Great site"
4/5
What do you like best about HR Plus?

I like that it's a one-stop shop for all our HR, administrative and payroll needs. The site is easy to navigate as well. Review collected by and hosted on G2.com.

What do you dislike about HR Plus?

We're having trouble setting it up so the right managers get the right type of notifications to their email. For example, I need to receive email notifications when an employee requests time off and despite our efforts that is still not happening. Review collected by and hosted on G2.com.