I like that I’m able to use it for several different subgroups, like operations and accounting. It is one way to keep all the information consistent. Review collected by and hosted on G2.com.

It’s almost just too much information, we are still learning about how to use the reports so we can decipher the information we want. Review collected by and hosted on G2.com.

Great to track where the loads are and what truck is carrying which load. Great to track all types of drivers. From hourly, mileage, owner ops, and independent contractors. Once paperwork is checked in (which is easy) the billing process can start. TMW is set up to get run with Great Plans which is nice. Once the billing is done and reviewed in TMW and sent over to GP all the sales get auto uploaded to GP. Usually without any issues. Review collected by and hosted on G2.com.

Setting up drivers and driver loads that have tariffs can be hard and time consuming. Id drivers are not set up correctly from the start there will be problems with pulling in the drive information for loads. If billing items are not entered and set up properly they will cause an VERY big issue in the long run. And are timely to fix Review collected by and hosted on G2.com.

I think that the assignment history function serves me best. It allows me to reference all of a drivers applicable information by simply typing their name in. In addition, despite the inefficiencies listed below, the planning worksheet is very helpful when it comes to time sensitive shipments. Review collected by and hosted on G2.com.

Overall, the software has some minor inefficiencies when it comes to entering delay notices, printing trip summaries, etc. In my opinion, printing trip summaries for our drivers would be much more efficient if we could split the planning worksheet into sections based on the entered data. A “print all” button would also be useful Review collected by and hosted on G2.com.

I have yet to find a characteristic of TMW that is better than any other TMS system Review collected by and hosted on G2.com.

TMW is not user friendly. Difficult to customize and it takes too long to use the planning and dispatch functions. The system does not interface well with Peoplenet elogs either, and this is a growing concern at the company where I currently work. Review collected by and hosted on G2.com.

Feature rich and covers a wide range of needs for the Trucking industry. Everything from customer tracking and billing to parts and inventory. I also find the reminders for repairs and checkups very useful for our company. Dawg alerts are super useful, but in the recent update to online, dawg alerts have to be managed with a config client that relies on silverlight which is too outdated to run on anything Review collected by and hosted on G2.com.

There are too many dependencies on old and unsecured software like silver light or IE. The layout and design of the software is still clunky and inefficient and feels like it was designed by a high school student in the 90's. There are still a lot of glitches and bugs in the software that make day to day work a hastle. Review collected by and hosted on G2.com.

It is very easy to navigate through very good on know all the info on the freight and drivers updates Review collected by and hosted on G2.com.

System look a little outdated other than that I think it a pretty good program Review collected by and hosted on G2.com.

The TMW.Suite products provide a fairly current, .NET, look and feel. Microsoft stack means it's familiar to users and administrators. Easy to train users. Layouts can be customized to restrict access to pages and fields. Existing interface with Microsoft Dynamics GP for accounting makes implementation less time consuming since a custom AR/AP/GL interface does not need to be developed. Review collected by and hosted on G2.com.

Support can be slow to respond and completely fails to meet their SLA at times. Some applications seem slow.

Seems that there are some core features of the product that could be improved or added rather than focusing so much attention on emerging technologies. Review collected by and hosted on G2.com.

I like the capabilities it gives me such as being able to optimize and makes things as efficient as possible. Review collected by and hosted on G2.com.

I dislike its reliability. It often crashes which can be a hassle Review collected by and hosted on G2.com.

It has a lot of potential, its fairly easy to use and is user friendly Review collected by and hosted on G2.com.

Some of the names could be changed, screens needs to be all included. Little slow at times and has issues when porting from recruits Review collected by and hosted on G2.com.

Our company utilizes TMWSuite as an all-in-one product for dispatching, file maintenance, scheduling and accounting needs. It has excellent customization and is very moldable to your business needs. Review collected by and hosted on G2.com.

One thing I would love to see improved is the overall user experience and user interface. I feel as thought the look of the program is a bit antiquated and could be improved. Review collected by and hosted on G2.com.