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GI

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

5/9/2016

"qTest - many good functionalities available but needs improvement at the back-end"

1/5

What do you like best about Tricentis qTest?

GUI - user-friendly

Compartmentalization of different modules - systematic and organised

Functionalities such as export/import test cases, running test scripts

Support - prompt and helpful Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

1.Available functionalities need to be enhanced such as report builders.

2.Bring in more APIs and improve the current ones. (APIs connecting different modules).

3.Store and run test scripts from qTest.

4.Maintain versions of test cases in case of modifications(History does not provide much information) - rollback facility.

5.Manual and Automation test cases need to be two different artifacts with different set of custom fields and functions. Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

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Hi Peter,

Thank you so much for taking the time to review qTest. We are sorry that you have not had the best experience with qTest.

However, even though you rated us 1 / 5 stars, we are thankful for all the things that you do like about qTest.

--> GUI - user-friendly

--> Compartmentalization of different modules - systematic and organised

--> Functionalities such as export/import test cases, running test scripts--

--> Support - prompt and helpful

Regarding your concern with reporting, we are excited to release a new reporting engine later this year. You can learn more about it in the URL provided below:

https://www.youtube.com/watch?v=4gYqx7Z5rcw

Regarding your concern with API enhancements, please be sure to check out release notes for API updates. I know we have some coming this May which might help with this concern. Please see below landing page for release notes:

https://support.qasymphony.com/hc/en-us/#what-s-new

Regarding your concern with launching automated test scripts, we do support this right now through TestNG, Junit, and Cucumber for JAVA while also integrating with Jenkins.

Please see below:

https://support.qasymphony.com/hc/en-us/articles/204239595-6-Automation-Integration-V2-Automation-Scheduling

In our latest release, we did provide the ability to convert manual test case to automated.

Please see below:

https://support.qasymphony.com/hc/en-us/articles/208632356-5-6-qTest-7-5-0-On-Demand-Release-Notes-April-29th-2016

In order to address these and any other negative experiences you have had right away, please contact support@qasymphony.com and a customer success representative will respond.

All the best,

The QASymphony Team

QASymphony | Create Better Software

HG

Hannah G.

Quality Engineer

Computer Software

Mid-Market (51-1000 emp.)

5/23/2016

"qTest review"

4/5

What do you like best about Tricentis qTest?

I like that qTest integrates with JIRA, our defect management software. Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

I don't like that all versions of qTest can sync test cases across all projects. Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

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Hi Hannah -

Thank you so much for taking the time to review qTest. We are glad that you and your team are having a great experience with qTest.

Also, we are glad you like our JIRA integration! With that said, we just had a new release that came out which enhanced our integration by providing Test Execution results on JIRA requirements.

You can read more about it here: https://www.qasymphony.com/blog/qtest-7-6-release-major-jira-enhancement/

We are also excited to release a new reporting engine later this year. You can learn more about it in the URL provided below:

https://www.youtube.com/watch?v=4gYqx7Z5rcw

If you have any questions around this, please reach out to your customer success representative.

Please keep submitting your feature requests and feedback to support.qasymphony.com.

Since we are releasing new product updates every month, we would like to incorporate all of our customer feedback in our roadmap where possible.

All the best,

The QASymphony Team

QASymphony | Create Better Software

GH

Verified User in Higher Education

Enterprise (> 1000 emp.)

5/9/2016

"Good Layout and functionality but could improve plugins"

4/5

What do you like best about Tricentis qTest?

Clean Layout and ease of use with main web application I like how you can integrate jira plugin when jira tickets are imported upon creation. Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

I dislike how it has proven difficult to use there desktop and web integration tools. Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

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Hello ,

Thank you so much for taking the time to review qTest. We are glad that you and your team are having a great experience with qTest.

Regarding your concern with integrating with desktop or web tools, please consult our Restful API documentation for help.

https://support.qasymphony.com/hc/en-us/sections/200394159-APIs-SDKs

Also, please let us know what web or desktop tools you would wish to integrate with for product feedback.

Since we are releasing new product updates every month, we would like to incorporate all of our customer feedback in our roadmap where possible.

If you have any questions around this, please reach out to your customer success representative.

Please keep submitting your feature requests and feedback to support.qasymphony.com.

All the best,

The QASymphony Team

QASymphony | Create Better Software

RV

Ryan V.

Atlassian Practice Manager

Information Technology and Services

Mid-Market (51-1000 emp.)

5/9/2016

"Agile Testing Software and JIRA"

5/5

What do you like best about Tricentis qTest?

Easy to set up integration, great support from their company. Integration with JIRA is smooth. Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

Automation suite needs to grow. Would like to see even more growth into DevOps . Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

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Hi Ryan,

Thank you so much for taking the time to review qTest. We are glad that you and your team are having a great experience with qTest.

Regarding your concern with integrating with DevOps tools, we do integrate with several CI tools such as Jenkins and Bamboo.

https://support.qasymphony.com/hc/en-us/articles/206216336-9-CI-Tool-Integration

During our user conference this past April, we laid out our roadmap for 2016 and we would love to get your feedback on when we presented around continuous testing. Please see below:

https://www.youtube.com/watch?v=xD3wCpTOJKA

If you have any questions around this, please reach out to your customer success representative.

Please keep submitting your feature requests and feedback to support.qasymphony.com.

All the best,

The QASymphony Team

QASymphony | Create Better Software

KB

Kunal B.

QA Architect/Manager

Marketing and Advertising

Mid-Market (51-1000 emp.)

5/17/2016

"Its a amazing product with a lot of different integrations available"

5/5

What do you like best about Tricentis qTest?

Simplicity. Its very simple and easy to use for me and the team Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

Overall look doesn't feel like an enterprise level software Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

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Hi Kunal,

Thank you so much for taking the time to review qTest. We are glad that you and your team are having a great experience with qTest.

Regarding your concern with enterprise look and feel, we are excited to release a new reporting engine and start a UI refresh later this year. You can learn more about it in the URL provided below:

https://www.youtube.com/watch?v=4gYqx7Z5rcw

If you have any questions around this, please reach out to your customer success representative.

Please keep submitting your feature requests and feedback to support.qasymphony.com.

Since we are releasing new product updates every month, we would like to incorporate all of our customer feedback in our roadmap where possible.

All the best,

The QASymphony Team

QASymphony | Create Better Software

GM

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

5/9/2016

"Great product with small issues in UI."

5/5

What do you like best about Tricentis qTest?

Traceability matrix can be created easily. There are some pre-populated queries and report and those are very helpful. Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

Some minor UI issues that are annoying: for example: import test cases with drag and drop. It's frame within the frame and it's not easy to drag and drop fields when scrolling through the list. Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

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Hello,

Thank you so much for taking the time to review qTest. We are glad that you and your team are having a great experience with qTest.

Regarding your concern with UI, we are excited start a UI refresh later this year with the goal of streamlining the navigation. You can learn more about it in the URL provided below:

https://www.youtube.com/watch?v=4gYqx7Z5rcw

If you have any questions around this, please reach out to your customer success representative.

Please keep submitting your feature requests and feedback to support.qasymphony.com.

Since we are releasing new product updates every month, we would like to incorporate all of our customer feedback in our roadmap where possible.

All the best,

The QASymphony Team

QASymphony | Create Better Software

SG

Sindhu G.

QA Lead for UPS@ ICF | Olson

Financial Services

Mid-Market (51-1000 emp.)

5/17/2016

"Senior Automation Analyst"

4/5

What do you like best about Tricentis qTest?

The integration with various tools, Jira, Confluence, Selenium..etc Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

Working with VPN and qtest and Parellel to Client spcae is not possible Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

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Hi Sindhu,

Thank you so much for taking the time to review qTest. We are glad that you and your team are having a great experience with qTest.

Regarding your concern with VPN, we are excited to release some more enhancements around single sign on later this year. You can learn more about it in the URL provided below:

https://www.youtube.com/watch?v=4gYqx7Z5rcw

If you have any questions around this, please reach out to your customer success representative.

Please keep submitting your feature requests and feedback to support.qasymphony.com.

Since we are releasing new product updates every month, we would like to incorporate all of our customer feedback in our roadmap where possible.

All the best,

The QASymphony Team

QASymphony | Create Better Software

KA

Kenneth A.

Business Analyst

Information Technology and Services

Mid-Market (51-1000 emp.)

3/2/2016

"A useful and convenient test case management solution"

4.5/5

What do you like best about Tricentis qTest?

The interface is clean and attractive. qTest allows you to filter test items by multiple columns using drop down menus, making it easy to find the exact items you need. Also, the progress percentages displayed on the main page for each suite is convenient for supervisors and Project Managers. Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

There doesn't seem to be any warning if another tester grabs an item assigned to you. You have to refresh to see their updates. Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

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Hi Kenneth -

Thank you so much for taking the time to review qTest. We are glad that you and your team are having a great experience with qTest.

Regarding your concern with UI, we are excited start a UI refresh later this year. I will make sure our dev team knows about the two users on one object notification you mentioned.

You can learn more about it in the URL provided below:

https://www.youtube.com/watch?v=4gYqx7Z5rcw

If you have any questions around this, please reach out to your customer success representative.

Please keep submitting your feature requests and feedback to support.qasymphony.com.

Since we are releasing new product updates every month, we would like to incorporate all of our customer feedback in our roadmap where possible.

All the best,

The QASymphony Team

QASymphony | Create Better Software

GC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

5/9/2016

"Great tool produced by a company that is actually listening to its users."

5/5

What do you like best about Tricentis qTest?

The Explorer tool to record exploratory testing sessions. I also like the ability to share test cases between projects. Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

I would like to see the use of parameterization when linking tests cases Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

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Hello,

Thank you so much for taking the time to review qTest. We are glad that you and your team are having a great experience with qTest. We especially liked your "try it, you will like it" comment :-)

Regarding your concern with linking artifacts, we are excited start a UI refresh later this year with the goal of streamlining the navigation. You can learn more about it in the URL provided below:

https://www.youtube.com/watch?v=4gYqx7Z5rcw

I know parameterization is high on our list of backlog items, so please be sure to up to date on our release notes if it makes it into a 2016 release schedule.

If you have any questions around this, please reach out to your customer success representative.

Please keep submitting your feature requests and feedback to support.qasymphony.com.

Since we are releasing new product updates every month, we would like to incorporate all of our customer feedback in our roadmap where possible.

All the best,

The QASymphony Team

QASymphony | Create Better Software

GC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

5/9/2016

"Great product"

4/5

What do you like best about Tricentis qTest?

User Interface is really great and the customer service is great Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

Lack of reporting. It is hard to quickly see what your coverage is. I have to export into excel for my reporting Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

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Hello,

Thank you so much for taking the time to review qTest. We are glad that you and your team are having a great experience with qTest.

Regarding your concern with reporting, we are excited to release a new reporting engine later this year. You can learn more about it in the URL provided below:

https://www.youtube.com/watch?v=4gYqx7Z5rcw

If you have any questions around this, please reach out to your customer success representative.

Please keep submitting your feature requests and feedback to support.qasymphony.com.

Since we are releasing new product updates every month, we would like to incorporate all of our customer feedback in our roadmap where possible.

All the best,

The QASymphony Team

QASymphony | Create Better Software