Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Lightning-Fast RFP Drafts with Tribble"
4/5
What do you like best about Tribble?

The speed to first draft for RFP responses. Review collected by and hosted on G2.com.

What do you dislike about Tribble?

Still waiting for Tribble to fully implement the Identity Provider (IdP) solution to connect Omada's Tribble instance to Omada's Okta instance.

Longform (Word or PDF) RFP projects UI is clunky, not as user friendly as the Excel design.

Also, Tribblelytics Agent doesn't support retrieving full answer text across all RFP projects in "Finish" stage.

When we tell Tribble to limit an answer to a specific character/word count, once Tribble provides the answer, we then ask it to count the characters/words, most times it's far under or over the prescribed limit. We have to ask Tribble again to adjust accordingly, then it does accurately.

The lack of consistent communication and updates from Tribble. Review collected by and hosted on G2.com.

Kennedy N.
KN
Kennedy N.
SMB Account Executive
Enterprise (> 1000 emp.)
"Quickly Finds the Best Customer Outreach om Salesforce Notes"
4.5/5
What do you like best about Tribble?

I like how it can dig into my Salesforce notes and help me quickly figure out the best way to reach out to a customer. Review collected by and hosted on G2.com.

What do you dislike about Tribble?

There isn’t much I don’t like about Tribble. It’s rare, but every now and then I have to ask the same thing multiple times before I get the answer I’m looking for. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Time-Saving for RFI First Passes, Great Tribble Support Collaboration"
5/5
What do you like best about Tribble?

I appreciate the time savings on a first pass for an RFI. The interface is pretty user-friendly and straightforward. I have also appreciated the collaboration with the Tribble support team, which has impressed me in onboarding demos and responding to questions/feedback. Review collected by and hosted on G2.com.

What do you dislike about Tribble?

My team is still exploring use cases and trying to best understand how to leverage all the features, so there's still a bit of a remaining ramp in feeling fully onboarded to the tool and understanding all the resources available. (New to the tool w/in last 3 months) Review collected by and hosted on G2.com.

Ray M.
RM
Ray M.
CEO
Small-Business (50 or fewer emp.)
"A true AI-powered RFP Response System"
5/5
What do you like best about Tribble?

Tribble is very agile. It can respond to simple yes/no questions and to long-form responses where it has to come up with examples and other verbiage. It is also very easy to use and 'train'. You feed it your data and reference material/links, and it takes it from there. Review collected by and hosted on G2.com.

What do you dislike about Tribble?

We would love it if Tribble was integrated with Dynamics 365 Sales. Review collected by and hosted on G2.com.

Response from Ray Shipley of Tribble

From one Ray to another, thank you. I'd love to integrate with Dynamics, and I'll share that with the team.

Austin M.
AM
Austin M.
Director of Partnerships
Mid-Market (51-1000 emp.)
"Tribble Saves Us Tons of Time—An Easy-to-Use, Growing Knowledge Base"
5/5
What do you like best about Tribble?

Tribble saves our team a tremendous amount of time. As our knowledge base, "the brain" continues to grow, things get faster and faster. The product is incredibly easy to use and the Tribble team has been excellent to work with Review collected by and hosted on G2.com.

What do you dislike about Tribble?

Only dislike is that our organization required approvals for a few integrations to best feed the Tribble Brain. Review collected by and hosted on G2.com.

Rachael A.
RA
Rachael A.
"Effortless Customer Engagement"
4.5/5
What do you like best about Tribble?

I like that Tribble is integrated with Slack and has a great UX/UI. It's very easy to use and does not take a lot of experience to get going. The initial setup was easy, and I'm able to add sources and build out prompts pretty easily. I even use Tribble to help me build my prompts. Tribble allows me to spend more value-added time with my customers as opposed to searching through massive materials and systems to respond to customer inquiries or common customer success motions. Review collected by and hosted on G2.com.

What do you dislike about Tribble?

I find the PPT beta feature could be improved. The content and context are great, but the formatting gets overly complicated and could use improvement. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Accurate Automations That Make Work Faster and Easier"
4.5/5
What do you like best about Tribble?

I really like the automations and how accurate the information is. It makes my work much more efficient and a lot easier overall. Review collected by and hosted on G2.com.

What do you dislike about Tribble?

I wish the web insights could improve. I find sometimes they are outdated. Review collected by and hosted on G2.com.

Michael M.
MM
Michael M.
"Saves Time with Instant Data Retrieval"
5/5
What do you like best about Tribble?

I like Tribble because it helps me save a lot of time when completing RFI's. I find the instant answer retrieval feature really useful, and the confidence scoring allows me to easily and quickly review the information. Instead of manually searching for answers in old RFI's, Tribble automatically pulls them in, making the process much more efficient. I also appreciate the confidence score, which guides me on when and where to double-check for accuracy, even if it only gets me 90% of the way there. Review collected by and hosted on G2.com.

What do you dislike about Tribble?

Tribble still only gets you 90% of the way there. Review collected by and hosted on G2.com.

Cameron M.
CM
Cameron M.
"Speeds Research, Seamlessly Integrates with CRM"
5/5
What do you like best about Tribble?

I love how Tribble seems to keep learning, specifically around our organization and industry. It significantly speeds up my ability to do account research and answer questions around product capabilities. The speed to insight and accurate feedback, though it might need some minor corrections, is quite valuable. I appreciate that it looks at internal company history and not just a general LLM. The integration with Slack was seamless and super easy for a user to adopt. Review collected by and hosted on G2.com.

What do you dislike about Tribble?

While I know the queries are big and a lot of data needs to be processed, the time it takes to provide feedback is a little annoying. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Tribble Is a Huge Time-Saver - Intuitive and Fast"
5/5
What do you like best about Tribble?

Tribble has been a huge time-saver for me. It’s intuitive and easy to use, and it makes finding information incredibly fast-saving me a lot of time overall. Review collected by and hosted on G2.com.

What do you dislike about Tribble?

Search results can occasionally. miss context or surface outdated/incorrect info Review collected by and hosted on G2.com.