--- title: TriActive Reviews meta_title: 'TriActive Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how TriActive works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 1 scale: '5' date_modified: '2026-07-12' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # TriActive Reviews **Vendor:** Ignite Enterprise Software Solutions **Category:** [Service Desk Software](https://www.g2.com/categories/service-desk) **Average Rating:** 5.0/5.0 **Total Reviews:** 1 ## About TriActive Optimize asset, configuration and desktop management ## TriActive Reviews ### 1. TriActive helps amazingly. **Rating:** 5.0/5.0 stars **Reviewed by:** DHRUVIN M. | Platform Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2021 **What do you like best about TriActive?** TriActive is a software that can help in multiple categories such as Asset Management Suite, Configuration Management Suite, and Desktop Management Suite. You can easily manage license tracking or the total spend of your costs. It's simple to use and can easily manage. Users can also connect remotely and deliver an acceptable solution without needing any Virtual Private Network. It's best for the IT/Admin department in any company. There are so many other use cases that you can take advantage of. **What do you dislike about TriActive?** Nothing as of now. This product would be beneficial for Admin or IT department, and they can save time by tracking all the stuff into a single software. I would recommend it highly. **Recommendations to others considering TriActive:** I will recommend this tool highly for the IT admin department; they can ramp up the work faster. **What problems is TriActive solving and how is that benefiting you?** Well, for any company, it isn't easy to track licensing costs. If you want to connect with your asset remotely, you might have to install some other software for that. Still, if you get multiple solutions in one place, it's the best thing to use without any additional operational overhead. - [View TriActive pricing details and edition comparison](https://www.g2.com/products/triactive/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A09%3A33+-0500&secure%5Bsession_id%5D=10519398-bb62-4270-a387-13e58e158aa2&secure%5Btoken%5D=fe0469087d66ccd83749139ef1883d9be78345e63c3ddf93feaacfeae06c589e&format=llm_user) ## TriActive Features **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **Incident Management** - Automate Ticket Routing - Ticket Prioritization - Ticket Notifications - Knowledge Base - Knowledge Base/Ticket Integration - Real-Time Notifications **Analysis** - Threat Detection **Generative AI** - AI Text Generation - AI Text Generation - Generative AI **Reporting** - Dashboards - Time Tracking - Surveys - Activity Tracking **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management - IT Asset Management - Activity Tracking **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Access & Usability** - Mobile - Self Service - Active Directory - Multi-Channel Access - Mobile Access **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management - Remote Monitoring & Management - Configuration Management - Task Management - License Management - Capacity Management - Compliance Management - Service Level Agreement (SLA) Management - Incident Management **Agentic AI - Service Desk** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Project Management - Procurement Management - CMDB - AI Copilot - Generative AI - IT Risk Management - Service Catalog - Inventory Management - Surveys & Feedback - Chat/Messaging - Change Management - Reporting & Statistics - Task Management - Email Templates - Benchmarking - Localization Automation - Real-Time Reporting - Customer Support - Scheduled/Automated Reports - Alerts/Escalation - Release & Deployment - Email Management - Contract/License Management - Workflow Management - Problem Management - Analytics - Service Level Agreement (SLA) Management - Configuration Management - API - IT Asset Management - Remote Access/Control - Live Chat - Customizable Reports - Incident Management - Asset Lifecycle Management - Support Ticket Management - Customizable Templates - Customizable Branding **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integrations **Additional Functionality** - Audit Trail - Single Sign On - Security Tools - Server Monitoring - Generative AI - Self Service Portal - Event Logs - Maintenance Scheduling - Data Import/Export - Personalization and Recommendation - AI Copilot - IT Reporting - Alerts/Notifications - Access Controls/Permissions - Issue Auditing - Dashboard - API - Real-Time Notifications - Real-Time Monitoring - Workflow Automation **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations - User Management - Support Ticket Management - Requisition Management - Inventory Management - Email Management - Maintenance Management - Workflow Management - Problem Management - Service Level Agreement (SLA) Management - Supplier Management - Procurement Management - Knowledge Base Management - Task Management - Change Management - Incident Management - Contract/License Management - Audit Management - Configuration Management **Additional Functionality** - Cost Tracking - Access Controls/Permissions - Prioritization - Customizable Fields - Data Import/Export - Asset Tracking - Customizable Branding - API - Alerts/Notifications - Reporting/Analytics - Barcode/Ticket Scanning - Monitoring - Customizable Forms - Compliance Tracking - Data Visualization - Audit Trail - AI Copilot - Self Service Portal - Customizable Reports ## Top TriActive Alternatives - [Freshservice](https://www.g2.com/products/freshservice/reviews) - 4.6/5.0 (1,302 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,226 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,954 reviews)