--- title: AIM Reviews meta\_title: 'AIM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 13 reviews by the users' company size, role or industry to find out how AIM works for a business like yours. aggregate\_rating: rating\_value: 3.3 review\_count: 13 scale: '5' date\_modified: '2026-08-07' parent\_category: name: POS url: https://www.g2.com/categories/pos --- # AIM Reviews & Product Details AIM is a POS, inventory management, accounting and business software application that offers a way to control inventory, manage customers and track sales and integrated custom add-on modules so you can build a custom software solution. * * * Seller [Tri-Technical Systems](https://www.g2.com/sellers/tri-technical-systems) Discussions [AIM Community](https://www.g2.com/products/tri-technical-systems-aim/discuss) Overview by Kathryn Lyness (Marketing at Tri-Technical Systems) Show More ## Top-Rated Alternatives [ ![Square Point of Sale](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Square Point of Sale") Square Point of Sale 4.6/5(1,211) ](https://www.g2.com/products/square-point-of-sale/reviews) [ ![Shopify POS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shopify POS") Shopify POS 4.4/5(368) ](https://www.g2.com/products/shopify-shopify-pos/reviews) [ ![Toast](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toast") Toast 4.2/5(371) ](https://www.g2.com/products/toast/reviews) [ View All Alternatives ](https://www.g2.com/products/tri-technical-systems-aim/competitors/alternatives) ## User Insights Average based on 13 real user reviews. [Log in to unlock pricing and user insights](/login) PO Paul O. GM Commercial Accounting Enterprise (\> 1000 emp.) 11/23/2022 "Aim - capable ERP with end-to-end spread" 4/5 What do you like best about AIM? Can maange the full ERP, payroll, AP, AR and finance GL Review collected by and hosted on G2.com. What do you dislike about AIM? Clunky month end close incorrect employee set-up at payroll data entry stage can lead to problems down the line with LSL etc. Errors in payroll close can lead to significant month end bottlenecks Support is generally well managed, but can be slow Review collected by and hosted on G2.com. What problems is AIM solving and how is that benefiting you? Full end-to-end or our ERP Excellent visability on our whole business drivers Full excel export capability Review collected by and hosted on G2.com. Show More 11/27/2022 Validated ReviewerIncentivizedSource: G2 invite ![Isabella P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabella P.") IP Isabella P. Music Therapist Small-Business (50 or fewer emp.) 6/29/2020 "AIMsi in a music store" 4/5 What do you like best about AIM? AIMsi is a simple interface that we use for point of sale transactions in our music store. It is simple to navigate which, in-part, makes it simple to train new employees on it. This is its most valuable feature to me. Review collected by and hosted on G2.com. What do you dislike about AIM? AIMsi's most recent update has had some glitches but otherwise we have always been satisfied overall with its performance. I'm sure the glitches will be worked out with time. Review collected by and hosted on G2.com. Recommendations to others considering AIM: AIMsi is very easy to navigate and keeps everything very organized for our staff. It's a great tool for keeping track of our customer's history and contact information. Perfect for a multi-faceted music store like us! Review collected by and hosted on G2.com. What problems is AIM solving and how is that benefiting you? AIMsi is our point-of-sale software so our usage runs the gambit from selling instruments, accessories, setting up contracts for instrument rentals and signing students up for private lessons. We also use AIMsi to organize our instrument repairs at the store and keep track of customer history and information. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Music](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Music") UM Verified User in Music Small-Business (50 or fewer emp.) 11/9/2019 "Integral to a lot of business, but not very intuitive. " 3.5/5 What do you like best about AIM? I like that Aimsi so seamlessly works with our store's inventory as well as the fact that we're able to run transactions even if the system is down because of how it connects to the credit machine. Review collected by and hosted on G2.com. What do you dislike about AIM? Aimsi is not the most intuitive process when it comes to pretty much anything, from rentals, returns, service tickets, etc. Nothing runs incredibly smoothly, but once you know the steps, they're fairly easy to remember. I think it's possible that in a world with Square and other such easy credit-processing applications, I'm not as much of a fan of Aimsi due to the fact that it doesn't seem like it's caught up. Review collected by and hosted on G2.com. Recommendations to others considering AIM: Just know what you're getting yourself into - it takes a lot of setup and input, but once that leg work is done, it will benefit your company overall. A good training manual would be a solid thing to add to your company's database for new employees, because there is a large learning curve. Review collected by and hosted on G2.com. What problems is AIM solving and how is that benefiting you? As mentioned, Aimsi is helpful in the respect that it still works to run credit because the credit machine is set up separately, so we don't have to worry about not being able to run payments if part of the system is down. It also helps with a full inventory database and automatically calculates a lot of aspects for you, which is definitely nice. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Richard C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard C.") RC Richard C. General Manager Small-Business (50 or fewer emp.) 11/22/2019 "Robust System for our Retail Operation with some Downfalls" 3.5/5 What do you like best about AIM? Best feature that we use is band instrument rentals. The software is set up to manage the complications that come with renting instruments to customers who come into our store. The rest of the system checks most of our boxes but not much different than other products. Review collected by and hosted on G2.com. What do you dislike about AIM? Constant updates and new issues that arise with each update. Requires lots of back end man hours. Could make the upkeep of software easier and less expensive. Review collected by and hosted on G2.com. What problems is AIM solving and how is that benefiting you? We use the software to link inventory in multiple stores. It is fairly easy to transfer items from store to store when needed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Music](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Music") UM Verified User in Music Mid-Market (51-1000 emp.) 4/30/2018 "An alright POS, but could be better" 3.5/5 What do you like best about AIM? Allows us to be fairly comprehensive with our inventory, can keep track of notes and description and history of specific serial numbers. Cash sales are pretty easy, and it's nice to be able to keep track of customer history and have everything lined up and ready to go. Also has auto payments. Review collected by and hosted on G2.com. What do you dislike about AIM? Backing in to change an invoice can be impossible sometimes, plenty of things where you have to return an entire invoice just to change one short thing. Once an item is sold or attached to an account, it can be hard to track down that serial number. Once a note is placed on an account can be difficult to get rid of. Review collected by and hosted on G2.com. What problems is AIM solving and how is that benefiting you? Have been able to keep track of detailed inventory, print receipts easily without opening a different function, and auto payments for rental programs are extremely helpful to our credit department. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jordan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan S.") JS Jordan S. Educational Sales Representative Music Mid-Market (51-1000 emp.) 11/30/2017 "Aimsi point of sale system " 4/5 What do you like best about AIM? It is easy to navigate through and gives a clean print out of invoices. Review collected by and hosted on G2.com. What do you dislike about AIM? I am not able to print from screens within the system. I have to screen shot everything in order to print. Review collected by and hosted on G2.com. What problems is AIM solving and how is that benefiting you? We have been able to track our sales more effectively. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Arts and Crafts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Arts and Crafts") UA Verified User in Arts and Crafts Small-Business (50 or fewer emp.) 7/5/2017 "AIMsi Small Music Business" 3.5/5 What do you like best about AIM? Seemingly endless features. This software is capable of almost anything you could possibly need as a small music business. This includes scheduling, instrument rentals, retail sales, and much more! Review collected by and hosted on G2.com. What do you dislike about AIM? There are a lot of buttons and sometimes it can get confusing as to what steps to take. Review collected by and hosted on G2.com. What problems is AIM solving and how is that benefiting you? It helps us keep track of inventory and scheduling and ensure no conflicts with scheduling as it tells you when there would be a conflict right off the bat. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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