--- title: AIM Reviews meta_title: 'AIM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how AIM works for a business like yours. aggregate_rating: rating_value: 3.3 review_count: 13 scale: '5' date_modified: '2026-08-07' parent_category: name: POS url: https://www.g2.com/categories/pos --- # AIM Reviews **Vendor:** Tri-Technical Systems **Category:** [Retail POS Systems](https://www.g2.com/categories/retail-pos) **Average Rating:** 3.3/5.0 **Total Reviews:** 13 ## About AIM AIM is a POS, inventory management, accounting and business software application that offers a way to control inventory, manage customers and track sales and integrated custom add-on modules so you can build a custom software solution. ## AIM Reviews ### 1. Aim - capable ERP with end-to-end spread **Rating:** 4.0/5.0 stars **Reviewed by:** Paul O. | GM Commercial Accounting, Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2022 **What do you like best about AIM?** Can maange the full ERP, payroll, AP, AR and finance GL **What do you dislike about AIM?** Clunky month end close incorrect employee set-up at payroll data entry stage can lead to problems down the line with LSL etc. Errors in payroll close can lead to significant month end bottlenecks Support is generally well managed, but can be slow **What problems is AIM solving and how is that benefiting you?** Full end-to-end or our ERP Excellent visability on our whole business drivers Full excel export capability ### 2. AIMsi in a music store **Rating:** 4.0/5.0 stars **Reviewed by:** Isabella P. | Music Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2020 **What do you like best about AIM?** AIMsi is a simple interface that we use for point of sale transactions in our music store. It is simple to navigate which, in-part, makes it simple to train new employees on it. This is its most valuable feature to me. **What do you dislike about AIM?** AIMsi's most recent update has had some glitches but otherwise we have always been satisfied overall with its performance. I'm sure the glitches will be worked out with time. **Recommendations to others considering AIM:** AIMsi is very easy to navigate and keeps everything very organized for our staff. It's a great tool for keeping track of our customer's history and contact information. Perfect for a multi-faceted music store like us! **What problems is AIM solving and how is that benefiting you?** AIMsi is our point-of-sale software so our usage runs the gambit from selling instruments, accessories, setting up contracts for instrument rentals and signing students up for private lessons. We also use AIMsi to organize our instrument repairs at the store and keep track of customer history and information. ### 3. Integral to a lot of business, but not very intuitive. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2019 **What do you like best about AIM?** I like that Aimsi so seamlessly works with our store's inventory as well as the fact that we're able to run transactions even if the system is down because of how it connects to the credit machine. **What do you dislike about AIM?** Aimsi is not the most intuitive process when it comes to pretty much anything, from rentals, returns, service tickets, etc. Nothing runs incredibly smoothly, but once you know the steps, they're fairly easy to remember. I think it's possible that in a world with Square and other such easy credit-processing applications, I'm not as much of a fan of Aimsi due to the fact that it doesn't seem like it's caught up. **Recommendations to others considering AIM:** Just know what you're getting yourself into - it takes a lot of setup and input, but once that leg work is done, it will benefit your company overall. A good training manual would be a solid thing to add to your company's database for new employees, because there is a large learning curve. **What problems is AIM solving and how is that benefiting you?** As mentioned, Aimsi is helpful in the respect that it still works to run credit because the credit machine is set up separately, so we don't have to worry about not being able to run payments if part of the system is down. It also helps with a full inventory database and automatically calculates a lot of aspects for you, which is definitely nice. ### 4. Robust System for our Retail Operation with some Downfalls **Rating:** 3.5/5.0 stars **Reviewed by:** Richard C. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2019 **What do you like best about AIM?** Best feature that we use is band instrument rentals. The software is set up to manage the complications that come with renting instruments to customers who come into our store. The rest of the system checks most of our boxes but not much different than other products. **What do you dislike about AIM?** Constant updates and new issues that arise with each update. Requires lots of back end man hours. Could make the upkeep of software easier and less expensive. **What problems is AIM solving and how is that benefiting you?** We use the software to link inventory in multiple stores. It is fairly easy to transfer items from store to store when needed. ### 5. An alright POS, but could be better **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2018 **What do you like best about AIM?** Allows us to be fairly comprehensive with our inventory, can keep track of notes and description and history of specific serial numbers. Cash sales are pretty easy, and it's nice to be able to keep track of customer history and have everything lined up and ready to go. Also has auto payments. **What do you dislike about AIM?** Backing in to change an invoice can be impossible sometimes, plenty of things where you have to return an entire invoice just to change one short thing. Once an item is sold or attached to an account, it can be hard to track down that serial number. Once a note is placed on an account can be difficult to get rid of. **What problems is AIM solving and how is that benefiting you?** Have been able to keep track of detailed inventory, print receipts easily without opening a different function, and auto payments for rental programs are extremely helpful to our credit department. ### 6. Aimsi point of sale system **Rating:** 4.0/5.0 stars **Reviewed by:** Jordan S. | Educational Sales Representative, Music, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2017 **What do you like best about AIM?** It is easy to navigate through and gives a clean print out of invoices. **What do you dislike about AIM?** I am not able to print from screens within the system. I have to screen shot everything in order to print. **What problems is AIM solving and how is that benefiting you?** We have been able to track our sales more effectively. ### 7. AIMsi Small Music Business **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2017 **What do you like best about AIM?** Seemingly endless features. This software is capable of almost anything you could possibly need as a small music business. This includes scheduling, instrument rentals, retail sales, and much more! **What do you dislike about AIM?** There are a lot of buttons and sometimes it can get confusing as to what steps to take. **What problems is AIM solving and how is that benefiting you?** It helps us keep track of inventory and scheduling and ensure no conflicts with scheduling as it tells you when there would be a conflict right off the bat. - [View AIM pricing details and edition comparison](https://www.g2.com/products/tri-technical-systems-aim/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+10%3A58%3A43+-0500&secure%5Bsession_id%5D=87107797-2a47-48f4-ae00-f365c08c58b7&secure%5Btoken%5D=76ffb5e95b1571282c0b807741aded891ab63befc82a19a9b991b960c9a79e4b&format=llm_user) ## AIM Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts - Electronic Payments - Accounting Integration **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits - Electronic Payments **Marketing** - Loyalty Programs - Email Marketing **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Tab Allocation - Log/Shift Notes - Staff Scheduling - Floor Plans - Customer Accounts **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration - Electronic Signature - Pricing Management - Gift Card Management - Sales Tax Management - Receipt Management - Promotions Management - Retail Management - Commission Management - Purchase Order Management - Order Management - eCommerce Management - Price/Margin Management - Stock Management - Cash Management - Returns Management - Discount Management - Retail Inventory Management **Additional Functionality** - Data Import/Export - Check Printing - Price Optimization - Online Store Builder - Customizable Fields - Categorization/Grouping - Reporting & Statistics - Inventory Optimization - Shopping Cart - Customizable Reports - Sales Reports - Credit Card Processing - AI Copilot - Multi-Location - Mobile App - Generative AI - Automatic Backup - Label Printing - Point of Sale (POS) - Multi-Currency - Self Service Portal - CRM - Restaurant POS - Access Controls/Permissions - Inventory Tracking - Customer Accounts - For iPad Devices - SSL Security - Clock In/Out - Transaction History - Sales Trend Analysis - Activity Dashboard - API - Real-Time Data - For Retail - Offline Access - Customer Database - Payment Processing - Barcode Recognition - Real-Time Updates - Customer History - Billing & Invoicing - Ordering Automation - Retail POS - Product Catalog - Inventory Replenishment - Returns Tracking - Data Synchronization - Touch Screen **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations - Third-Party Integrations - Order Management - Stock Management **Analytics** - Sales Tracking - Guest Counts - End of Day Reports - Customizable Reports - Sales Reports **Additional Functionality** - AI Copilot - Real-Time Data - Offline Access - Customer Database - Payment Processing - Activity Dashboard - Generative AI - Barcode Recognition - Credit Card Processing - Transaction History - Restaurant POS - Reporting & Statistics - Real-Time Updates - Customer History - Billing & Invoicing - CRM - Point of Sale (POS) - Ordering Automation - API - Retail POS - Sales Trend Analysis ## Top AIM Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,184 reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (354 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews)