--- title: AIM Reviews meta\_title: 'AIM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 13 reviews by the users' company size, role or industry to find out how AIM works for a business like yours. aggregate\_rating: rating\_value: 3.3 review\_count: 13 scale: '5' date\_modified: '2026-08-07' parent\_category: name: POS url: https://www.g2.com/categories/pos --- # AIM Reviews & Product Details AIM is a POS, inventory management, accounting and business software application that offers a way to control inventory, manage customers and track sales and integrated custom add-on modules so you can build a custom software solution. * * * Seller [Tri-Technical Systems](https://www.g2.com/sellers/tri-technical-systems) Discussions [AIM Community](https://www.g2.com/products/tri-technical-systems-aim/discuss) Overview by Kathryn Lyness (Marketing at Tri-Technical Systems) Show More ## Top-Rated Alternatives [ ![Square Point of Sale](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Square Point of Sale") Square Point of Sale 4.6/5(1,211) ](https://www.g2.com/products/square-point-of-sale/reviews) [ ![Shopify POS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shopify POS") Shopify POS 4.4/5(368) ](https://www.g2.com/products/shopify-shopify-pos/reviews) [ ![Toast](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toast") Toast 4.2/5(371) ](https://www.g2.com/products/toast/reviews) [ View All Alternatives ](https://www.g2.com/products/tri-technical-systems-aim/competitors/alternatives) ## User Insights Average based on 13 real user reviews. [Log in to unlock pricing and user insights](/login) ![Steve J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve J.") SJ Steve J. Owner Small-Business (50 or fewer emp.) 3/16/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Comprehensive program, but dated software." 2.5/5 What do you like best about AIM? AIM is a great solution for a smaller scale operation who is comfortable using a physical server (non-cloud). For the retail industries it serves, they really have most everything covered in terms of day-to-day operations. The inventory tracking, repair tracking, and sales components are well thought out and relatively user friendly. Contract billing and the lease data tracking are typically smooth to use once they're properly set up. Review collected by and hosted on G2.com. What do you dislike about AIM? There is quite a bit of maintenance that is required to keep file data from being corrupted I have found. Backups must be done manually or set up outside of the program. The main reason that we moved away from AIM was the need for a physical server which can be prone to mechanical failure and other issues that are not problematic when a cloud server is utilized. The program is based on FoxPro, which Microsoft discontinued years ago and no longer offers support for. While the customer service team at AIM was always helpful, I was finding myself calling quite frequently and they were only available during their business hours which don't always coincide with other retail operations. Reporting data was available, but needed to be manually extracted and sometimes have custom reports created. Review collected by and hosted on G2.com. Recommendations to others considering AIM: If you are planning to use AIM for eCommerce in addition to in-person POS, weigh your options carefully. While the eCommerce function for AIM works well, there are many more solutions that are much more robust and may allow for more freedom when it comes to SEO and other data distribution. Review collected by and hosted on G2.com. What problems is AIM solving and how is that benefiting you? We needed a comprehensive POS software that included serial number tracking and recurring billing possibilities. We were able to store this data and retrieve it when needed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Taylor K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taylor K.") TK Taylor K. Installation Manager Entertainment Small-Business (50 or fewer emp.) 7/20/2018 "The Industry Workhorse" 2.5/5 What do you like best about AIM? I like that is the only software that does everything our unique company needs. It has POS, Contact management, Inventory Management, Accounts payable, Account Recieviable, Consignment sales, Short Term Rentals, general ledger, email marketing, and it is easy to use after a lot of training. Review collected by and hosted on G2.com. What do you dislike about AIM? I dislike its outdate GUI. Still running almost DOS style. It is very clunky and difficult to pick up very quickly. One other thing I dislike is the customer service. They are typically very dry and difficult to understand. They are technically minded and not customer service minded. Great when you understnad the product really well but they are not very good at making you feel smart about the mistakes you might have made. Review collected by and hosted on G2.com. Recommendations to others considering AIM: Make sure this is the only software that meets all of your needs. Review collected by and hosted on G2.com. What problems is AIM solving and how is that benefiting you? It provides the ability to be an all in one system for our company. This is the main benefit. For our company so that we do not have to use several different systems. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite DK Daniel K. Small-Business (50 or fewer emp.) 9/6/2018 "Old and clunky" 2.5/5 What do you like best about AIM? Tons of features. Anything you could want to do in retail is here. Review collected by and hosted on G2.com. What do you dislike about AIM? It is old and clunky. The learning curve is way too high and training new staff takes way too long. I have staff that have been with us for 5 years who still don't know stuff. Review collected by and hosted on G2.com. What problems is AIM solving and how is that benefiting you? We use it to do rent to own. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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