Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Very good protection for your IT infra"
4/5
What do you like best about Trend Micro Smart Protection?

This is a next genration security with minimal load for your systems Review collected by and hosted on G2.com.

What do you dislike about Trend Micro Smart Protection?

the price. It hase to be less expensieve and the n will be a very good choese for It department. Review collected by and hosted on G2.com.

Verified User in Photography
UP
Verified User in Photography
Small-Business (50 or fewer emp.)
"Best Protection"
4/5
What do you like best about Trend Micro Smart Protection?

One solution for complete protection

Known provider Review collected by and hosted on G2.com.

What do you dislike about Trend Micro Smart Protection?

Could not find any dislikes so far

Maybe the install size Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
CH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Could be better"
3/5
What do you like best about Trend Micro Smart Protection?

I like that they have made great strides in improving their console in recent years. The console is now easier to navigate and is more aesthetically appealing. I like the ease of updating the console and agents as well. Review collected by and hosted on G2.com.

What do you dislike about Trend Micro Smart Protection?

Doesn't seem to have the best hit detection as we've encountered many issues where trend was unable to detect the threat. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Works ok"
3/5
What do you like best about Trend Micro Smart Protection?

Easy to set up on multiple computers. Good price point for small businesses Review collected by and hosted on G2.com.

What do you dislike about Trend Micro Smart Protection?

Does not always block full content as it should Review collected by and hosted on G2.com.

JS
James S.
Small-Business (50 or fewer emp.)
"Trend Micro Protects computers from virus and gets rid of the bad"
2.5/5
What do you like best about Trend Micro Smart Protection?

Trend Micro is a great virus protection software. It runs automatically at startup and periodically to find any threats. If something is found it will automatically get rid of the malicious file and deliver you a report. You have the option to keep the file if you know what it is and actually want to keep it. I also like that you have the ability to protect multiple devices with the one license. Review collected by and hosted on G2.com.

What do you dislike about Trend Micro Smart Protection?

They are extremely spammy and pushy for their other products. They are constantly reminding me that I'm not using their pass word protector, or their ransom ware backup protection etc. It is very annoying having to close, what are basically ads on software that I purchase. Review collected by and hosted on G2.com.

Verified User in Textiles
AT
Verified User in Textiles
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Very good software of this company"
4.5/5
What do you like best about Trend Micro Smart Protection?

Easy management of their software, they also offer a variety of software for companies that help combat threats in the network Review collected by and hosted on G2.com.

What do you dislike about Trend Micro Smart Protection?

I do not like that your application in your web portal is too slow when loading your different page displays Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"Great software"
4/5
What do you like best about Trend Micro Smart Protection?

Trend Micro does a great job at locating threats in software and on machines Review collected by and hosted on G2.com.

What do you dislike about Trend Micro Smart Protection?

Needs to be more portable. This field needs more characters. Review collected by and hosted on G2.com.

David Fuentes B.
DB
David Fuentes B.
Técnico de soporte SW/HW CAU
Computer Software
Small-Business (50 or fewer emp.)
"Quick, effective, and very low consumption."
3/5
What do you like best about Trend Micro Smart Protection?

It is very easy to use and install, very fast in analyses, and has very low RAM consumption for being a complete suite. It includes everything: anti-fraud, anti-spyware, removes cookies, etc... very complete. As a suite, honestly, it is one of the best I have tried, it is worth it. Very good protection against malware. Review collected by and hosted on G2.com.

What do you dislike about Trend Micro Smart Protection?

It lacks more advanced configuration for more expert users, it is not compatible with other programs like SpyBot Search & Destroy, Review collected by and hosted on G2.com.

Jeremy B.
JB
Jeremy B.
System Engineer
Hospital & Health Care
Enterprise (> 1000 emp.)
"Trend Micro Officescan works well for a traditional AV and Endpoint Encryption package"
3.5/5
What do you like best about Trend Micro Smart Protection?

Trend OfficeScan web portal and dashboard is great for managing the AV component, providing a way to monitor and deploy agent installations, view logging, manage exclusions and updates. The Endpoint Encryption management snap-in is simple and straight forward to use. For larger institutions interested in using multiple Trend products to manage many sites, the control manager dashboard is also useful. Review collected by and hosted on G2.com.

What do you dislike about Trend Micro Smart Protection?

Support is difficult and often takes a few days to get an answer to your issue. Wading through the sheer amount of documents on Trend's sites is very time consuming. Often times documents have not been updated and do not provide a clear solution. Many of the new features such as Web Reputation are still not developed enough to use effectively in a large complex enterprise environment. Often, Trend recommends upgrading their product versions or even moving to a more expensive product as the answer to a problem you are experiencing. Review collected by and hosted on G2.com.

Mohamed Lamine S.
MS
Mohamed Lamine S.
CSA and Data Admin
Information Technology and Services
Mid-Market (51-1000 emp.)
"Safe"
3.5/5
What do you like best about Trend Micro Smart Protection?

When you password is expired you an reset it before the computer start. It's almost impossible to remove it on a stolen computer. Review collected by and hosted on G2.com.

What do you dislike about Trend Micro Smart Protection?

It can take some times before the machine will start. Sometimes, it prompt you to retype ur credentials despite you've already entered it. Review collected by and hosted on G2.com.