Managing and using this platform is incredibly straightforward. I really appreciate the flexibility it offers when selecting a product, setting a value, and choosing different ways to send a gift. The overall concept is excellent, especially since we use it for both rewards and gifts. Additionally, tracking and organizing order history is very user-friendly. Last, creating and sending an order is simple, which makes our lives easier as we use it all the time. Review collected by and hosted on G2.com.

I think it would be helpful to have an option to select rewards by country, such as a US-only option, or options for the UK, Mexico, and so on. While I appreciate the wide variety of choices available, it would be much more convenient if, for those of us based in the US or with US-based customers, there was a simple way to select all US options at once. Additionally, I had trouble finding a way to manage the expiration dates on the gifts. Some clients mentioned they only had one day to redeem their reward, which seems too short. It would be better if we could adjust the expiration period ourselves, or even have the option for rewards not to expire, with email reminders sent to recipients to encourage redemption. Review collected by and hosted on G2.com.

What I like most about the platform is how easy it is to use. It’s very intuitive, and I also appreciate that you can send gift cards to most parts of the world. Review collected by and hosted on G2.com.

I honestly can’t point to anything I don’t like about the platform. It’s very easy to use and it perfectly supports what my company needs it for: sending gift cards to other employees, as well as to leads and prospects, around the world. Review collected by and hosted on G2.com.

The platform is very intuitive and easy to use, which makes selecting and redeeming rewards simple for employees. Uploading bulk entries through CSV works smoothly, and there’s a great selection of gift cards that appeals to a wide range of preferences. The interface is clean and easy to navigate, creating a positive overall experience. I’ve also found the customer support team to be very responsive and helpful whenever questions come up, which makes managing the program much easier. Review collected by and hosted on G2.com.

The current selection of gift cards is solid, but it would be great to see new options added more regularly to keep the catalog fresh. For global employees, automatically applying currency conversion would make the experience smoother and help avoid any confusion around value. It would also be beneficial if rewards could be split across multiple gift cards, giving recipients more flexibility in how they choose to use their reward. Review collected by and hosted on G2.com.

The ease and speed of the entire process stood out most. The platform is intuitive, making it simple to upload contacts, customize messaging and branding, and manage gift card distribution on a tight timeline. I also really appreciated the chat support—responses were prompt, knowledgeable, and genuinely helpful, which explained options clearly and gave confidence that everything was set up correctly. The ability to customize both the email and the redemption experience made the program feel polished and professional. Review collected by and hosted on G2.com.

Honestly, there wasn’t much to dislike. Our use case was straightforward, and the platform handled everything smoothly. If anything, it would be helpful to have even more examples or templates for first-time users, but this was a minor point and didn’t slow us down. Review collected by and hosted on G2.com.

Tremendous continues to be a great partner for our team. Recent updates have made international payouts even easier, which has been a huge advantage as our creator programs expand globally. Their customer support remains incredibly responsive and helpful as we manage multiple accounts across different branches of our business. Review collected by and hosted on G2.com.

One improvement that would be helpful moving forward would be a dedicated customer support ticketing system for reward recipients. As our creator network grows, we often find ourselves troubleshooting on behalf of recipients—helping creators re-review rewards, check redemption statuses, confirm fees, or resolve payout questions. Having a streamlined support channel for recipients would help reduce back-and-forth and make the experience even smoother for both program managers and the creators receiving rewards. Review collected by and hosted on G2.com.

What I like best about Tremendous is that it’s a tool that mostly stays out of your way — and that’s a good thing. It’s straightforward, dependable, and does exactly what we need it to do: send out rewards quickly and without a lot of friction. The UI is clean and intuitive, and it doesn’t take a ton of training or back-and-forth to figure it out. Whether I’m sending a single reward or uploading a bulk list, the process is smooth and efficient. The range of reward options is solid, especially for U.S.-based recipients. You can choose from a bunch of different gift cards, prepaid cards, or even cash. Our recipients almost always find something they like, and we rarely get follow-up questions or complaints. I also like that you can customize the messaging and branding to make it feel a little more personal and on-brand. The reporting and tracking tools are also useful — they give us clear visibility into what’s been sent and whether it’s been redeemed. It’s not the most exciting tool we use, but that’s kind of the point. It quietly does what it’s supposed to without creating more work. We’ve folded it into several processes now, and it’s become a reliable go-to Review collected by and hosted on G2.com.

No! Tremendous works seamlessly! The tool has added many options and has great customization. Review collected by and hosted on G2.com.

Tremendous has a great product overall. The customer service and routine touchbase meetings that we conduct are extremely beneficial.

The team always loops us in with any new reward offerings, new features, and other ongoings behind the scenes. The platform is extremely efficient and runs quickly. We've switched from a competitor previously that was much more sluggish and did not have some of the features we desired. Review collected by and hosted on G2.com.

So far, I haven’t run into any downsides. After about 2.5 years of working with Tremendous, I can honestly say I only have positive things to share. Review collected by and hosted on G2.com.

I would also like to highlight the quality of the support team. We had a specific requirement related to our payment workflow, and their team worked with us until we were able to implement the solution successfully. Their responsiveness and willingness to help were greatly appreciated. Review collected by and hosted on G2.com.

Nothing new to add. You can still ask Support to provide the status of a gift card, but you can't have general access to some details (redemption status, kind of gift cards selected...) Review collected by and hosted on G2.com.

One thing that continues to stand out is how easy Tremendous makes large-scale reward distribution. The platform stays simple to use even when sending rewards in bulk, and the automation features save a significant amount of time. We also appreciate the flexibility recipients have in choosing their own reward type, which improves overall satisfaction. The ability to manage everything in one place - from sending rewards to tracking redemptions - keeps the process organized and efficient. It’s been especially helpful for programs that require sending incentives quickly and reliably. Review collected by and hosted on G2.com.

Overall our experience has remained very positive, but there are still a few areas where additional flexibility would be helpful. In particular, more advanced customization options for emails and landing pages would allow companies to better align the experience with their brand. Expanding reward options in some international markets could also improve the experience for global audiences. These are fairly minor considerations, and the platform still delivers strong value for the use cases we rely on it for. Review collected by and hosted on G2.com.

Since my original review, Tremendous has continued to be a reliable part of our rewards workflow. After several more months of using the platform, what stands out most is the consistency — rewards are delivered quickly, the interface remains easy to manage, and the process continues to save our team a significant amount of administrative time. Review collected by and hosted on G2.com.

The only minor challenge we've encountered is when reward emails are filtered or missed by recipients, which sometimes requires manual follow-up. It would be helpful if there were additional delivery visibility or reminder options to make this even smoother. Review collected by and hosted on G2.com.