Jen B.
JB
Jen B.
Senior Operations Manager
Small-Business (50 or fewer emp.)
"Intuitive Task Management with Outstanding Visibility"
5/5
What do you like best about Trello?

I find Trello to be super convenient for my agency. I love its notifications which remind us of tasks and let me know when a project is completed by my team. It's a great tool to keep projects from falling through the cracks. I appreciate that it keeps everyone on the same page; as an operations manager, it gives me visibility over many projects and team members. Assigning Trello cards with checklists, different due dates, and seeing what needs to be done in our pipeline is very helpful. The ease of use is fantastic. Trello is intuitive and user-friendly, and I love that I can assign tasks and cards to different people, organizing everything in one card. It really helps to keep things organized. Setting up Trello was very easy, and even when we needed to switch how we set up the board, it was straightforward without losing any information. We've also appreciated its easy use, rating it a perfect 10 for recommendation. Although we could use the premium features, we've managed well with the entry-level paid plan. Review collected by and hosted on G2.com.

What do you dislike about Trello?

I guess that for me, it was just it was a cost factor. It just didn't fit into our budget to pay for the premium Trello. Even though there were a lot of features in there, I like we were able to manage without those. Review collected by and hosted on G2.com.

Koh W.
KW
Koh W.
Technical Specialist - Data & AI
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Effortless Project Management with Intuitive Kanban Simplicity"
5/5
What do you like best about Trello?

What I appreciate most about Trello is its unwavering simplicity and the intuitive "digital sticky note" experience provided by its Kanban-style boards. Moving cards from "In Progress" to "Done" with a simple drag-and-drop is incredibly satisfying, giving me an immediate and visual sense of achievement. The platform is remarkably easy to learn; I can create a new project board within minutes, without the hassle of navigating through complicated menus. I also value the flexibility Trello offers—whether I'm overseeing a major marketing campaign or just planning my weekly grocery shopping, the interface adapts seamlessly to my needs and never feels "over-engineered."

I'm also a strong supporter of the "Butler" automation and the extensive range of Power-Ups available. I enjoy being able to set up straightforward rules that automatically move cards or add checklists based on due dates, which takes care of repetitive tasks for me. In 2026, I've found the newer AI-powered features, such as the "Resolution Board Builder," particularly helpful for brainstorming and breaking down complex goals into actionable steps automatically. Having everything—from file attachments to team comments—organized on a single card means I never have to search through my inbox to find the context for a particular task. Review collected by and hosted on G2.com.

What do you dislike about Trello?

Despite Trello’s strengths, I frequently encounter frustration when trying to manage more complex, multi-layered projects. One of my main issues is the lack of native support for task dependencies; if a task is delayed, I have to manually update every related card, since the timeline doesn’t adjust automatically. As my boards expand, they tend to become cluttered and harder to navigate, and the 5,000-item limit in certain views poses a real bottleneck. I also find myself relying too much on third-party Power-Ups just to access basic features like time-tracking or advanced reporting, which can make the workspace feel disjointed and more costly.

Additionally, I’m not pleased with some of the platform’s recent changes, particularly the new pricing model and the mobile experience. The restrictions on free workspaces seem to have removed features that were once standard, which is disappointing. While the mobile app is convenient for quick updates, it lacks the power of the web version, especially for managing board settings or handling complex automations. Another annoyance is the inability to delete boards or cards directly without first archiving them; this extra step feels unnecessary and prevents my workspace from feeling as clean and organized as I’d like. Review collected by and hosted on G2.com.

Mrinal S.
MS
Mrinal S.
Character Animator
Animation
Small-Business (50 or fewer emp.)
"Effortless Freelancing with Trello"
4.5/5
What do you like best about Trello?

I mainly use Trello for viewing boards created by my clients for work-related information. I love that Trello organizes everything in a single place and allows me to include bullet points, images, and links all in one board. It's very straightforward, hassle-free, and gives me the ability to include all details on the Trello board. As a professional animator, I find it easy to track and receive all relevant information like lists of animations and reference links from clients using Trello. The initial setup was very easy; I just created an account, got access to the client's board, and it opened as it is. Review collected by and hosted on G2.com.

What do you dislike about Trello?

I am not sure if it's possible right now or not. But being able to include small size gifs or videos could be very helpful just like images. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Excellent Detailed Project Management with Trello!"
5/5
What do you like best about Trello?

Trello tasks are so easy to drag & drop, in a constantly changing environment, making project management so much easier! The ability to add attachments, link cards, etc. keeps everyone informed in one place. Review collected by and hosted on G2.com.

What do you dislike about Trello?

The only thing I wish is that when you update a linked card's date, that it also updated the other linked card. Review collected by and hosted on G2.com.

Evgenii B.
EB
Evgenii B.
Project manager
Information Technology and Services
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Effortless project management with intuitive Kanban and seamless collaboration"
5/5
What do you like best about Trello?

The kanban board interface is highly intuitive, making project visualization feel effortless. The drag-and-drop functionality works seamlessly, and I find that the straightforward design of cards, lists, and boards remains unmatched by competitors. I also value the flexibility offered by Power-Ups, as well as how simple it is to collaborate with team members in real time, all without being burdened by unnecessary features. Review collected by and hosted on G2.com.

What do you dislike about Trello?

The free plan comes with significant limitations, especially regarding Power-Up restrictions, which means Ш have to upgrade even for basic automation tasks. Additionally, the mobile app doesn't offer as seamless an experience as the desktop version. If I need advanced reporting features, I'll have to opt for a paid plan or rely on third-party integrations. Review collected by and hosted on G2.com.

Mary Christine T.
MT
Mary Christine T.
Account specialist
Small-Business (50 or fewer emp.)
"Centralizes Data and Boosts Team Alignment"
4.5/5
What do you like best about Trello?

I use Trello for keeping notes, documents, and links, and I like how it centralizes all data and keeps everyone on the team in the loop. It's great that everyone can view updates and stay aligned with the information. I really like that I can pin the most important memos on top for everyone to see and appreciate that I can attach a range of different file formats to my notes. My team and I also like to keep things neat and simple. I also like that we can customize the colors on the memos and find it very easy to get started with since a team leader introduced it to us, and we just found our way through it later on. Review collected by and hosted on G2.com.

What do you dislike about Trello?

I'd suggest to make the dashboard settings more friendly for new non-techy users. I had a hard time when I first started, but I got the hang of it in a few days. Review collected by and hosted on G2.com.

JH
James H.
Front end developer
Small-Business (50 or fewer emp.)
"A simple, flexible kanban board that stays out of your way"
4.5/5
What do you like best about Trello?

It's really just a kanban board, and that's the best thing about it. It doesn't try to force you into some opinionated workflow — it's flexible enough that you can use it for whatever you need. The free tier covers most of what I want, which is why I keep using it. Review collected by and hosted on G2.com.

What do you dislike about Trello?

I was a little worried when Atlassian took it over — I liked the pre-acquisition Trello — but they've done a pretty good job of sticking to the original roots instead of turning it into a Jira lite. Mostly nitpicks from here: some advanced features sit behind power-ups/paid plans. Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Verified User in Online Media
Enterprise (> 1000 emp.)
"Trello Makes Kanban Task Tracking and Collaboration Effortless"
4/5
What do you like best about Trello?

Trello is a very useful tool for managing tasks in a Kanban style. It makes it super easy to see progress and keep track of a project. The user interface is intuitive and user-friendly, and there are also a lot of features that support collaboration. What I like most is the ability to drag and drop tasks from one list to another, and quickly assign priorities, due dates, and project members. Review collected by and hosted on G2.com.

What do you dislike about Trello?

Trello is great for managing simple projects, but if you need to handle large, complex projects with strong dependencies between tasks, it’s not the best choice. It doesn’t really support a robust task hierarchy, which makes it harder to organize and track work at that level of complexity. Review collected by and hosted on G2.com.

Hugo H.
HH
Hugo H.
Senior customer experience advocate
Small-Business (50 or fewer emp.)
"Trello Makes Task Tracking and Prioritization Effortless"
4/5
What do you like best about Trello?

I mainly use Trello to manage my pending tasks. My boss used to create columns for each team member so we could properly track and follow up on items.

I also use it to keep my work up to date and to see what’s coming up next by separating tasks by priority. Review collected by and hosted on G2.com.

What do you dislike about Trello?

I dislike that Trello doesn’t integrate with Zendesk. Review collected by and hosted on G2.com.

David G.
DG
David G.
Customer Success Manager (Au/NZ)
Mid-Market (51-1000 emp.)
"Really Simple to Get Started, with Powerful Integrations and options"
5/5
What do you like best about Trello?

Really simple to get started - powerful integrations and other features if you need them Review collected by and hosted on G2.com.

What do you dislike about Trello?

Generally it is very good - if i have to criticize anything it'd be the search which defaults to search across all boards when i often only want to search within the board that I'm currently viewing Review collected by and hosted on G2.com.