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ND

Nilüfer D.

Co-Founder & General Manager

Small-Business (50 or fewer emp.)

9/13/2018

"Great Software for Travel Agencies"

4.5/5

What do you like best about TrekkSoft?

TrekkSoft provides a great solution for travel agencies looking for a good software for receiving reservation and payment. We have been using TrekkSoft for 6 months now and our job has been made much easier. TrekkSoft Staff is always very responsive and helpful. Thank you TrekkSoft! We highly recommend it to any Travel Agency! Review collected by and hosted on G2.com.

What do you dislike about TrekkSoft?

It takes a while to learn how to use the system, but TrekkSoft provides training for you to get there. Review collected by and hosted on G2.com.

Response from Vanessa Londoño H. of TrekkSoft

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Dear Nilüfer,

Thank you for taking the time to leave us a review, your feedback is always important for us. We are very happy to hear that Trekksoft have done your job easier as that is one of the main purposes we have.

We wish you success on your business and we are looking forward a long term relationship with you.

Best,

The Trekksoft Team

AS

Verified User in Sports

Small-Business (50 or fewer emp.)

11/5/2018

"Great Experience"

5/5

What do you like best about TrekkSoft?

Trekksfot has been a very powefull tool for pur company and our clients when it comes to make credit card payments. Review collected by and hosted on G2.com.

What do you dislike about TrekkSoft?

To be honest evything is very positive. Review collected by and hosted on G2.com.

Response from Vanessa Londoño H. of TrekkSoft

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Dear Customer,

Thank you so much for taking the time to leave us a review, we are happy to see that your experience with us have been very positive so far, we aim to continue that way.

Once again thank you for your Feedback

Best,

The Trekksoft Team

UF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

11/22/2018

"Good product, lackluster customer service."

3.5/5

What do you like best about TrekkSoft?

The product and software itself is well thought out and developed. Easy to navigate and flow through. Review collected by and hosted on G2.com.

What do you dislike about TrekkSoft?

Once you actually subscribe and pay, it seems as if you lose importance to the company. Customer service is lacking. Review collected by and hosted on G2.com.

Response from Vanessa Londoño H. of TrekkSoft

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Dear User,

Thank you for taking the time to leave us a review, your feedback is always important for us. Apologies if you felt the way you did about our customer service, let me assure that for us all our customers in every phase of their experience with Trekksoft are taken serious.

We always offer 3 calls with your integration specialist and have always the support of our support email to help you to solve out any doubt that you may have, if this was not the case, please contact me directly so we can analyze the situation, and make sure that we provide you the service that you deserve.

On the positive side I am glad that you find our software useful for managing your bookings and track them.

Looking forward to hear from you

Best,

The Trekksoft Team

AA

Verified User in Animation

Small-Business (50 or fewer emp.)

10/26/2018

"Easy and complete software"

4/5

What do you like best about TrekkSoft?

important OTA's and other agencies integrated, easy to handle and very complete; so helpful team on the background Review collected by and hosted on G2.com.

What do you dislike about TrekkSoft?

Still improvements needed in reports and special offers Review collected by and hosted on G2.com.

Response from Vanessa Londoño H. of TrekkSoft

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Dear Customer,

We really appreciate you took the time to give us a review, your feedback is always important for us. We are happy to see that you have been successful so far with the OTA integration, one of our main goals is too save you time in your day by day operations by allowing you to handle all in a single system.

Rest sure that we will take your feedback for future improvements as we always try to be better.

Once again thank you!

Best,

The Trekksoft Team