The system has a powerful set of tools for interacting with APIs. So far I have been able to accomplish everything I set out to do with it. Review collected by and hosted on G2.com.

The price is relatively high for our use case. There are some buggy issues here and there where nodes dont work as expected. Also, support is slow to respond now that we are live. During our trial, support was very responsive and participative. That set expectations pretty high. Makes sense why that would have to change, though. Review collected by and hosted on G2.com.

Tray's UI is easy to understand but robust enough to create the necessary connections between your applications. The interface that you use to build out your workflows is both intuitive and friendly to your eyes. The support team there has been very helpful with getting my workflows set up and debugged.

I'd also like to call out the Tray academy which has some useful videos set up to get you up. It starts with the basics and gets more advanced with so much information available for you to self-serve.

By learning this tool, you'll gain an understanding of APIs in general and be able to connect to a variety of APIs. Review collected by and hosted on G2.com.

The learning curve can be a bit high without support but they have a decent amount of help articles to make up for it. If the interface does not map to current aspects of an API you want to connect with, you may need to wait for Tray to update their connection with said API. Review collected by and hosted on G2.com.

The interface is fairly easy to use and has a lot of capability. The company is also very helpful when you get stuck or need help. I've used Tray.io at 2 companies now and it's allowed me to offload previous manual tasks to Tray. Review collected by and hosted on G2.com.

It can take a little bit of time to use Tray in the way that works best. My initial workflows were very simple and I still don't fully grasp some of the more advanced functionality. Review collected by and hosted on G2.com.

Oauth is extremely easy to setup and that's half the battle. In addition, there are so many connectors to pick up from. Review collected by and hosted on G2.com.

1. Debugging in lower environments is difficult, if not impossible.

2. Integration with source code management tools (for custom JS)

3. reusability of the custom JS across different integrations via library Review collected by and hosted on G2.com.

Tray inbuilt connectors reduce most of the workload for me. And also advanced HTTP request is more useful Review collected by and hosted on G2.com.

There is no option to take complete screenshots of workflows.

There is no proper scripting access. Data mapping functionalities need to improve.

Sometimes tool gets overloaded, performance needs to be improved. And there should be a solution to move workflows as a group from one environment to another. Review collected by and hosted on G2.com.

There platform is very user friendly and the data tools and connectors are outstanding Review collected by and hosted on G2.com.

Having to fill out a box I did not want to Review collected by and hosted on G2.com.

I love that Tray already has so many platforms integrated into its environment. What's even better is that if someone uses a platform not integrated, it's only a small fee to add it to Tray. Review collected by and hosted on G2.com.

Nothing. For anything I can't figure out, my Tray support plan allows me to have meetings with Tray support staff as needed o work through the problem. Review collected by and hosted on G2.com.

The UI is like nothing I've used before. After learning how to build workflows effectively, our team has accelerated our rapid release of customer integrations alongside some of our powerful core products. Becoming a Tray power user has been a fun experience and allows even product managers to wear the hat of engineering. Review collected by and hosted on G2.com.

The price can be steep on embedded, but once the value is realized it makes it worth it. Some small bugs here and there, but they are resolved quickly. I want some more analytics on user data, but besides that, nothing too glaring. Review collected by and hosted on G2.com.

The hands-on support walking through integration requirements and supplied documentation is the best I've seen. The tool itself is great and can branch with conditions as needed. Not sure I've seen anything it can't do. Review collected by and hosted on G2.com.

It requires some studying up and technical ability to learn. Not as complex as MuleSoft, but as it is more flexible than a tool like Zapier, it is more complicated to learn. Review collected by and hosted on G2.com.

I like the ability to be able to see clearly the path of the trigger and where it was successful or where it failed. Easy to learn and use on the fly when someone is encountering an issue with our app. Review collected by and hosted on G2.com.

I really don't have any negatives to express. It is a major improvement from Zapier which we were using prior to Tray with our integrations. Review collected by and hosted on G2.com.