Easily create an automation workflow and set it up.

Troubleshooting and Slack communication is very active and helpful Review collected by and hosted on G2.com.

Limitations like data storage limits and file size limits.

Sometimes the connectors are out of date, so offering raw/manual options on all connectors will be helpful. Review collected by and hosted on G2.com.

Tray allowed us to move quickly to test out different integration approaches and partnerships. Without it, learning and Develpoment on new platforms created roadblocks. Review collected by and hosted on G2.com.

A few things were challenges. On our side as it was not globally available yet when we started using it we had to limit na until other centers were added. That's resolved now. Review collected by and hosted on G2.com.

It is one of the most excellent and intuitive tools for the assortment of data, arranging and sending them through various servers and other integrated platforms. The software Tray.io also supports assimilation with multiple connectors. The software also includes some features for designing and creating all the workflow processes required for completing tasks. Review collected by and hosted on G2.com.

Sometimes the documentation procedure in this platform is a little bit slow or lags when using integrated connectors. Deploying integration with some heavy software is laggy in the workflow. Review collected by and hosted on G2.com.

User interface is great for people who don't have an extensive background in software development, but still have value to bring to the dev process. Tray.io allows those people to get a foot in the door of software development. Review collected by and hosted on G2.com.

Lack of detailed documentation on some connectors. For example, some text-helper actions error out if the input contains an empty string or 'null' value. Edge cases such as these are not always called out in the documentation. Requires trial and error to understand exactly how a connector functions. Review collected by and hosted on G2.com.

The breathe of tools available, the documentation, the templates that if don't exactly fit will give you ideas for how to implement problem solving solutions. Review collected by and hosted on G2.com.

Whilst the step logging is great and alerting workflows useful sometimes I just want to see a text log of everything firing , or not, and access it from outside the platform. Review collected by and hosted on G2.com.

Tray.io is a great tool. The UI is amazing and very easy to understand. You can create workflows for various purposes and integrate with different connectors for specific APIs. You can see the logs right away in a different tab and with respect to production support it really intuitive to figure out what's happening within the workflows. Review collected by and hosted on G2.com.

Better version control for workflows is something I would like to see in tray.io. When multiple developers work on a single workflow, there is not version control with in the environment. A better way of version control can include code review section as well so that one version does not mess up with another. Second one is if there is a huge amount of data flowing in the workflows, we get to see only some data in the UI. There should be an alternate approach if we want to see the whole data. It is nearly impossible to track the issue if some issue occurs in the "not displayed" data. Review collected by and hosted on G2.com.

I love that it's so easy to get workflows going. A simple workflow could be running in 5 minutes. Or if you want to go nuts, you can map out an enormous one over a few days and then dazzle your users with what it does. In my case, I've automated multiple IT service desk workflows. There are products that do the same thing out-of-the-box and they are extremely expensive. Bots that collect approvals, grant access to Okta apps, reset passwords for you... It's possible to build that myself without one single line of code in Tray. Their customer service is also amazing. I opted for the premium support pack so I have 8 hours a quarter where I can work 1on1 with a Tray expert to knock out really complex stuff... or just get a 2nd set of eyes to sanity check my work. Every ticket I've raised (I can count on 1 hand) has received excellent support where the support rep actually cared about the issue and thought about what could be going wrong and how to fix it. That may not sound amazing, but in the world of SaaS, there's a lot of bad support out there... particularly from the developers who have grown "too fat" and lost their customer zeal. Lastly pricing... I also looked at Workato when I bought Tray. I couldn't go with Workato in the end because they had an inflexible pricing scheme that honestly would have cost a huge chunk of my budget before I even had any workflows going. I needed a path to "grow into" the workflow tool and build out the value before I started paying major high prices. Workato refused to add any flexibility for my smaller usage and so we both walked away from the table. Tray was able to offer a package that met my needs and my budget, and I am so thankful that they did. At a relatively small startup, I am ecstatic to be growing with Tray. Review collected by and hosted on G2.com.

There are some elements of Tray that are a little more raw than other automation systems, but they're adding features fast and closing that gap. That said, I'm able to accomplish what I need to... see adequate logging to track what the automation is doing and dive in when something goes wrong. All things considered, I regret -nothing- in my purchase of Tray. Review collected by and hosted on G2.com.

It's nice to visualize workflows and quickly test proof of concepts. Easy to connect to various API's. Review collected by and hosted on G2.com.

The business model just doesn't seem to make sense. It appears overprices compared to the likes of something like Retool. Review collected by and hosted on G2.com.

The fact that the platform allows you to easily and quickly implement a solution that would much longer through coding. Review collected by and hosted on G2.com.

There are still some limitations on some of the connectors, but you can still set up your custom http query. Review collected by and hosted on G2.com.

Tray.io has allowed our business to automate processes which previously would have required scripting or deep knowledge of a platform. As a business, we have been able to unblock process bottlenecks that have existed for long periods of time and easily update workflows as required. Review collected by and hosted on G2.com.

I would like to be able to select multiple steps within a workflow rather than moving them individually, but I can absolutely see this as being part of a future update. Review collected by and hosted on G2.com.