Samsudheen A.
SA
Samsudheen A.
"Streamlines Travel Bookings, Needs Better Automation"
4/5
What do you like best about Travelport+?

I find Travelport+ easy to access, which makes tasks like ticket issuance straightforward. The initial setup was good, and I like how it allows for itinerary creations and offers the best fare options. It also supports multiple booking creations. Review collected by and hosted on G2.com.

What do you dislike about Travelport+?

I need improved automatic exchange tools. Review collected by and hosted on G2.com.

SHAMEEL T.
ST
SHAMEEL T.
Travel Sales Consultant
Small-Business (50 or fewer emp.)
"easy to use"
5/5
What do you like best about Travelport+?

travelport very easy to use and rapid price is also good Review collected by and hosted on G2.com.

What do you dislike about Travelport+?

no dislike about travelport and customer support good Review collected by and hosted on G2.com.

JAVAD V.
JV
JAVAD V.
SENIOR TRAVEL CONSULTANT
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Travelport + review"
5/5
What do you like best about Travelport+?

this is very user friendly portal that i can easily get the result and price comparison with traditional fares. Additionally the best part is its seamless integration of travel product from traditional fares to NDC, easy to use platform that boosts user efficiency. Review collected by and hosted on G2.com.

What do you dislike about Travelport+?

mostly I have faced some difficulty in description of fare rules. Some fare rule are shown without description. Review collected by and hosted on G2.com.

MN
MUHAMMAD N.
"Travelport+: Effortless Ticketing and Travel Management"
5/5
What do you like best about Travelport+?

I like that Travelport+ is easy to use, especially when handling tickets and cancellations, and that it's travel-friendly. The initial setup was very easy, which made getting started a breeze. I'm so satisfied with it that I'd rate it a 10 in terms of recommending it to friends and colleagues. Review collected by and hosted on G2.com.

What do you dislike about Travelport+?

NOTHING Review collected by and hosted on G2.com.

Response from Jessica Feitosa of Travelport+

We're delighted to hear that you are satisfied with Travelport+ and find it easy to use for ticketing and cancellations. Thank you for the 10/10 recommendation and for choosing Travelport+ for your travel management needs.

shanoob s.
SS
shanoob s.
sales supervisor
Small-Business (50 or fewer emp.)
"Efficiency at Its Best – Travelport Delivers"
5/5
What do you like best about Travelport+?

Travelport+ consolidates multiple systems into a single, cloud-based platform, making it easier to manage content, workflows, and bookings in one place. Review collected by and hosted on G2.com.

What do you dislike about Travelport+?

hile Travelport+ has modernized, it can still be intimidating for new agents, especially those unfamiliar with GDS systems. Training is required to become proficient Review collected by and hosted on G2.com.

Hiba Ansari I.
HI
Hiba Ansari I.
Subject Matter Expert
Small-Business (50 or fewer emp.)
"Travel port"
3.5/5
What do you like best about Travelport+?

Old version of Galileo was best but still new version of Travel port is easy to use for new staff who using for first time. Review collected by and hosted on G2.com.

What do you dislike about Travelport+?

Most of time fare rules of certain airline like SV is not available.

Frequently we are unable to get vendor locator of XY after blocking PNR.

Most of the ancillary service is not available which can be added.

Once ancillary is added and if we remove it so still DAS is reflecting in PNR for which in some airline passenger fasces error at time of checking with reason payment is pending. Review collected by and hosted on G2.com.

Khaled A.
KA
Khaled A.
"Effortless Travel Management with Travelport+"
4.5/5
What do you like best about Travelport+?

I appreciate how Travelport+ helped with management by making it easier and faster. I really like the ease of use, and the initial setup was just a few minutes of work, which was quite convenient for me. Review collected by and hosted on G2.com.

What do you dislike about Travelport+?

I think having a dark mode could be nice. Review collected by and hosted on G2.com.

Arshad C.
AC
Arshad C.
Customer Care
Mid-Market (51-1000 emp.)
"EMD manager Simplified Workflows"
4.5/5
What do you like best about Travelport+?

Features of EMD manager tools make it easy to do our work and save time. Review collected by and hosted on G2.com.

What do you dislike about Travelport+?

EMD manager are not available on some times. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
"SAUDI AIRLINES FARE TYPE MISSING"
4.5/5
What do you like best about Travelport+?

Dear Team

I just wanted to share that I am using the Automated Re-Issue feature, and it has been very helpful. It significantly streamlines the re-issuing process and reduces the chances of errors, making our work more efficient and helping us avoid ADMs. Review collected by and hosted on G2.com.

What do you dislike about Travelport+?

Dear Team,

I am currently using the Automated Re-Issue feature, which has been very helpful in streamlining our workflows. However, I’ve noticed an issue related to baggage fare types during the re-issue process.

For some airlines, such as Saudi Airlines, the baggage fare type is not being retained at the time of re-issue—both in automated and manual re-issue scenarios. This happens despite the original ticket including all baggage fare types.

Interestingly, when we check the same re-issue in the Amadeus system, it correctly displays all baggage fare types for the same airline.

Could you please investigate this issue and help us resolve it? Ensuring baggage fare types are retained during re-issue is critical for accurate ticketing and customer satisfaction. Review collected by and hosted on G2.com.

Mohamad I.
MI
Mohamad I.
TRAVEL SPECIALIST
Small-Business (50 or fewer emp.)
"AVERAGE"
2/5
What do you like best about Travelport+?

I have just started working on Galileo so not happy to use it. Review collected by and hosted on G2.com.

What do you dislike about Travelport+?

Most of the time, the system is slow and often gets stuck, especially on busy days. Galileo only provides prices for the lowest class within a cabin, either entirely economy or entirely business, and it never offers lowest pricing for mixed classes. Review collected by and hosted on G2.com.