Mudassir K.
MK
Mudassir K.
Sales Supervisor
Mid-Market (51-1000 emp.)
"Excellent platform, fast, reliable, and user-friendly."
5/5
What do you like best about Travelport+?

Travelport+ is easy to use and very efficient. It provides quick access to multiple airlines and fares, with smooth booking and modification features that save time and improve productivity. Review collected by and hosted on G2.com.

What do you dislike about Travelport+?

While Travelport+ includes NDC content , the consistency, coverage, and servicing of NDC offers is sometimes not the same across all airlines. Review collected by and hosted on G2.com.

salman f.
SF
salman f.
TRAVEL CONSULTANT
Mid-Market (51-1000 emp.)
"Travelport + plus review"
5/5
What do you like best about Travelport+?

Smartpoint cloud, this is very user friendly portal that i can easily get the results and price comparison. Additionally the best part is its seamless integration of all travel content—from traditional fares to NDC—in a modern, easy-to-use platform that boosts user efficiency. Review collected by and hosted on G2.com.

What do you dislike about Travelport+?

I have experienced login difficulties, particularly when I haven't logged in for more than a week, as this often leads to password expiry. Some key disadvantages I've noticed are occasional system lag during peak hours, inconsistent NDC content among different airlines, and the added cost or mandatory inclusion of GDS tools that were previously optional in the new packages. Additionally, dynamic pricing can be a challenge. Review collected by and hosted on G2.com.

Response from Jessica Feitosa of Travelport+

We're glad to hear that you find Smartpoint cloud user-friendly for getting results and price comparison.

nidhi U.
NU
nidhi U.
Finance Officer
Small-Business (50 or fewer emp.)
"User-Friendly and Time-Saving Solution"
5/5
What do you like best about Travelport+?

I like that travelport+ provides a wide range of flight options in one place. The system is fast, easy to navigate and makes ticket booking and changes efficient. It saves time and helps in offering better choices to customers. Review collected by and hosted on G2.com.

What do you dislike about Travelport+?

Overall, the platform works well, but there is room for improvement in terms of simplicity and speed. Review collected by and hosted on G2.com.

Response from Jessica Feitosa of Travelport+

We're glad to hear that you find Travelport+ user-friendly and time-saving. We appreciate your feedback on the platform's simplicity and speed, and we are constantly working to improve in these areas.

RB
RAMSHAD B.
Travel Consultant
Small-Business (50 or fewer emp.)
"Travelport+"
5/5
What do you like best about Travelport+?

When I search in Travelport+ always I will get very good fares. Very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Travelport+?

Occasionally system lag during peak hours. Review collected by and hosted on G2.com.

JISHAR MOHAMMED T.
JT
JISHAR MOHAMMED T.
"Streamlined Ticketing with User-Friendly Interface"
5/5
What do you like best about Travelport+?

I find Travelport+ very easy to issue tickets, which is incredibly useful. The platform stands out for being more user-friendly compared to other websites. I also appreciate the automatic reissue feature, as it guarantees reissue without administrative hassle from airlines. Additionally, the EMD Manager feature is great for adding seat and baggage, making the process more efficient. Everything, from hotels to car rentals, is available in one platform, which is super convenient. Review collected by and hosted on G2.com.

What do you dislike about Travelport+?

no Review collected by and hosted on G2.com.

Response from Jessica Feitosa of Travelport+

We're delighted to hear that you find Travelport+ convenient and efficient for ticketing, hotel bookings, and car rentals. Thank you for your positive feedback, and we're committed to continuously improving our platform to meet your travel needs.

Ranganath J.
RJ
Ranganath J.
BUSINESS TRAVEL CONSULTANT
Small-Business (50 or fewer emp.)
"REVIEW"
3/5
What do you like best about Travelport+?

SINCE I AM USING THE TOOL FROM 15 YEARS GOT USED TO THE FEATURES AND MULTIPLE SCREEN DISPLAY BENEFITS IN MULTITASKING Review collected by and hosted on G2.com.

What do you dislike about Travelport+?

A. THE FARE RULES TO BE MINIMISED/CUT SHORT AS MOST OF THE ONLINE BOOKING PORTAL'S ARE SPECIFIC AND USER FRIENDLY.

CANCELLATION BEFORE DEPARTURE -

CANCELLATION AFTER DEPARTURE -

CHANGES -

NO SHOW TOWARDS CANCELLATION -

NO SHOW TOWARDS CHANGES -

THIS HELPS THE CONSULTANT TO NOT TO WASTE HIS TIME IN GOING THROUGH READ EACH & EVERY INFORMATION WHICH ARE NOT RELEVANT.

B. THE FONTS AND APPERANCE NEEDS TO BE IMPROVED

C. AIRLINE REALTED UPDATES/ISOS MESSAGES NOT AVAILABLE

D. THE AIRLINE PENALTY CODE IS UNAVAILABLE IN THE FARE RULE/NOTES

E. SWITCHING BETWEEN PCC IS NOT COMFORTABLE AS COMPARED TO OTHER GDS 2 ENTRIES NEEDS TO BE PERFORMED

F. THERE IS NO FEATURE TO MAKE GHOST BOOKINGS TO RECORD ANY OFFLINE TRANSACTION Review collected by and hosted on G2.com.

syed a.
SA
syed a.
Business Travel Consultant
"Efficient Travel Booking with Room for Automation"
4/5
What do you like best about Travelport+?

I use Travelport+ for flight bookings, specifically to manage air, car, and hotel booking through it easily. We can handle complex bookings and refund and re-issue tasks effortlessly, with access to bookings all the time. It is very useful for me as a professional because I can make different offers for hotel, flight, and car all together in one go. I find this to be the best feature. Review collected by and hosted on G2.com.

What do you dislike about Travelport+?

We always have manual re-issue and refund, we could have automated re-issue and refund both. Review collected by and hosted on G2.com.

Pranay S.
PS
Pranay S.
Account Director
Small-Business (50 or fewer emp.)
"Innovative Platform with Room for Growth"
4/5
What do you like best about Travelport+?

I appreciate that Travelport+ is constantly trying to improve its technology, making processes easier and moving away from traditional methods. I like their products that help get the best fares and notifications, which enable us to provide better customer service by offering our customers price drop assurance. The support team has always been there for us despite challenges, which I find reassuring. Review collected by and hosted on G2.com.

What do you dislike about Travelport+?

As they are trying to improve, a few aspects of the existing features or hybrid options are unknown. Hotels are still not where they're supposed to be on distribution, and cruise options are still missing. Review collected by and hosted on G2.com.

SHAMSEER CT A.
SA
SHAMSEER CT A.
Executive - Customer Support
Mid-Market (51-1000 emp.)
"Good GDS for Managing Airline Reservations"
4/5
What do you like best about Travelport+?

Travelport+ is easy to use and helps us complete bookings faster. The availability of multiple airlines, makes fare comparison simple. It supports our daily ticketing, reissues, and cancellations smoothly Review collected by and hosted on G2.com.

What do you dislike about Travelport+?

Auto refund is not available, so refunds must be processed manually. This increases turnaround time and requires additional follow-up, especially during high-volume periods. Review collected by and hosted on G2.com.

Akhil Thomas T.
AT
Akhil Thomas T.
TRAVEL CONSULTANT
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Travelport+ is fast, smart & easy travel tech"
5/5
What do you like best about Travelport+?

Travelport+ offers a user-friendly interface that makes booking easy. Implementation is straightforward reducing setup time. Customer support is helpful and responsive. It’s frequently used by many agencies due to its rich features and smooth integration with other systems. Review collected by and hosted on G2.com.

What do you dislike about Travelport+?

Facing issue with performance speed of ticket copy generation Review collected by and hosted on G2.com.