I like how fast and intuitive the flight booking is with Travelport+. It gives me access to rich airline content, including NDC fares. I also appreciate the efficient service tools like rapid reprice for change calculations. Being able to quickly get flight options to share with customers is key, and having NDC fares through the GDS makes it convenient for me. Review collected by and hosted on G2.com.

The offline support, especially when dealing with ADMs caused by Travelport+ system mistakes, takes ages to resolve. The ADM gets billed to me by the airline, and I have to constantly follow up to be reimbursed, which is very tedious. I'd prefer a quicker response time, ideally 2-4 working days, instead of the current 14 working days SLA, as by then the airline's cooling-off period is over and we get billed. Review collected by and hosted on G2.com.

- Well known brand in the aviation industry

- my.travelport.com; chat, learning

- the system has been improved compare to Worldspan (i mean automatic reissues, refunds, customer date entry, fast price, flex window layouts, roundabout icon remembers last 50 -100 inputs, the cryptic version and the graphic version etc.

- client file: you can modify/ add information

- user guide

- Trip Quote

- Power Shopper vs Fare Shopper

- Smartpoint more developed and more useful; smart buttons

- customizing itinerary; separate itineraries

- secure log with MFA Review collected by and hosted on G2.com.

- Group reservation= segment are not counted

- reservations quickly disappear from the system (cancelled reservations and/or those used by the passenger

-Before there was a help desk and it worked normally... I learned a lot with the help of my support colleagues... now everything has moved to chat where a robot answers... I waste more time and I can't say that I'm left with clear information... I have to open a ticket and wait for a response from my support colleagues... to open a ticket... I have to log in to my Travelport... and if I can't log in... I waste a lot of time on this topic---I have to call the administrator to restore the connections... the password...etc. Review collected by and hosted on G2.com.

I am using Galileo Travel port since last 18 years as it has the most of outstanding futures and very simple for all travel soutions.. Review collected by and hosted on G2.com.

There is no downside of Travelport All perfect... Review collected by and hosted on G2.com.

Easy way to finish our work . for sign in , start work without delay ,no buffering, easy to finish work, easy to log out. Review collected by and hosted on G2.com.

Automatic fare calculation is not an easy way and to reach to customer service agent not in a proper way Review collected by and hosted on G2.com.

A user-friendly, all-in-one platform — a perfect blend for both EDIFACT and point-and-click users. It offers smooth emulation to the NDC environment, Smartpoint ticketing assistance, and automated exchange. Review collected by and hosted on G2.com.

Unlike old Edifact, Travelport + platform is not responding fastly, there is still response delay. Similar to Automated Exchange there is still no platform available for automated refunds. Review collected by and hosted on G2.com.

It is easy to use for different skill levels and they keep current on updates Review collected by and hosted on G2.com.

The different logins for the different products. Eg Smart Cloud

Keep logins the same L( Review collected by and hosted on G2.com.

What I like best about Travelport+ is its modern, user-friendly interface and the seamless integration of multiple content sources, including NDC and low-cost carriers. It significantly streamlines the booking process, enhances efficiency, and provides more relevant and personalized offers for travelers. Additionally, the automation tools and enhanced servicing capabilities reduce manual effort and improve overall productivity for travel consultants. Review collected by and hosted on G2.com.

While Travelport+ offers many improvements, one area for enhancement is system speed and responsiveness during peak hours, which can occasionally slow down workflows. Additionally, some advanced features may require additional training for users transitioning from legacy systems, and there is room for improvement in the consistency of NDC content across all airlines. and also need to improve helpdesk they don't know about the Travelport technical side Review collected by and hosted on G2.com.

Travelport+ was built to support next-generation airline retailing—so agents can sell branded fares, ancillaries, and bundles just like airlines do on their own sites.

This keeps travel agencies competitive and helps travelers get more personalized options. Review collected by and hosted on G2.com.

The Travelport+ API is cleaner than older versions, but developers sometimes mention that the API documentation or sandbox environment can be incomplete or tricky to navigate.

The Smartpoint Cloud and new API interfaces are much more modern—but they also require time for agents and developers to get used to. Review collected by and hosted on G2.com.

I find Travelport+ very easy to use for booking tickets. It's also very fast, which is great when I'm in a hurry. The customer support is helpful too, and everything seems to work really well. I'm fully happy with this. Review collected by and hosted on G2.com.

Users on review sites highlight that the platform is more intuitive and visually friendly compared with older GDS systems, with better filtering, clearer fare comparisons, and an easier learning curve for newer agents. Review collected by and hosted on G2.com.

It's one of the best travel platforms I've worked with—reliable, fast, and user-friendly. The system offers seamless booking, real-time updates, and excellent support, making travel management simple and efficient.

The implementation of Travelport+ was relatively smooth and straightforward.

We use Travelport+ on a daily basis as part of our core travel booking and management operations.

We use Travelport+ on a daily basis as part of our core travel booking and management operations.

Travelport+ offers good integration capabilities with third-party tools and back-office systems. Review collected by and hosted on G2.com.

One area that could be improved is the availability of support staff during late-night hours.

At times, we experience a lack of service from the online chat support team during these hours, which can be challenging when urgent assistance is needed. Review collected by and hosted on G2.com.