--- title: Travelport+ Reviews meta\_title: 'Travelport+ Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 218 reviews by the users' company size, role or industry to find out how Travelport+ works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 218 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Travel Arrangement url: https://www.g2.com/categories/travel-arrangement --- # Travelport+ Reviews & Product Details Visit Website Travelport+ is the only modern retailing platform built for travel agencies. Because unlike other technology, Travelport+ puts the agent (the retailer) first. It’s easy-to-use, fast, and delivers the high-caliber experiences today’s travelers expect. We’re talking more personalization, better self-service, and simpler trip management. With tools that will help boost sales, optimize revenue and ability to increase customer satisfaction. Smartpoint gives agents and Travel Managers the right level choice, control, and transparency on what’s included in the offer. Helping your travelers stay within policy and making trip changes easier to manage that transforms the experience of selling and servicing trips. It’s the easiest, fastest way to access content on Travelport+ including NDC, the only travel retailing platform designed with agents in mind. Its upgraded interface helps you earn more, wow customers, and stay on top of your game. Travelport APIs unlock the content you need to scale, with one simple, standards-based programming set of interfaces. Travelport’s APIs are feature-rich, making it possible to book as many types of trips as there are travelers. Our global customer base provides key input to our product releases, ensuring we keep delivering the functionality you need. They’re easy and quick to integrate, test, and go live — with instant, impressive results. * * * Product Website Travelport+ Seller [Travelport](https://www.g2.com/sellers/travelport) Discussions [Travelport+ Community](https://www.g2.com/products/travelport/discuss) Solution Type Best-of-Breed Overview by Jessica Feitosa Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/travelport/pricing) ## Travelport+ Integrations (14) What do users say about integrations? Verified by Travelport+ [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amadeus Sales & Event Management ](https://www.g2.com/products/amadeus-sales-event-management/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Axus Travel App ](https://www.g2.com/products/axus-travel-app/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Deem ](https://www.g2.com/products/deem/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jason AI ](https://www.g2.com/products/jason-ai/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Json API APP ](https://www.g2.com/products/json-api-app/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PayEm ](https://www.g2.com/products/payem/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PenAir Travel Agency Software ](https://www.g2.com/products/penair-travel-agency-software/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") T3 ](https://www.g2.com/products/roeville-computer-systems-t3/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") tramada ](https://www.g2.com/products/tramada/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Travelport+ ](https://www.g2.com/products/travelport/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Travel Portal Development ](https://www.g2.com/products/eweblink-travel-portal-development/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Tungsten InvoiceAgility ](https://www.g2.com/products/tungsten-invoiceagility/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") unitQ ](https://www.g2.com/products/unitq/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Universal CRM API ](https://www.g2.com/products/universal-crm-api/reviews) Show More ![Godfrey R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Godfrey R.") GR Godfrey R. Head Of Operations Leisure, Travel & Tourism Mid-Market (51-1000 emp.) 1/28/2026 "Fast Booking and Rich Content, But Slow Support" 4.5/5 What do you like best about Travelport+? I like how fast and intuitive the flight booking is with Travelport+. It gives me access to rich airline content, including NDC fares. I also appreciate the efficient service tools like rapid reprice for change calculations. Being able to quickly get flight options to share with customers is key, and having NDC fares through the GDS makes it convenient for me. Review collected by and hosted on G2.com. What do you dislike about Travelport+? The offline support, especially when dealing with ADMs caused by Travelport+ system mistakes, takes ages to resolve. The ADM gets billed to me by the airline, and I have to constantly follow up to be reimbursed, which is very tedious. I'd prefer a quicker response time, ideally 2-4 working days, instead of the current 14 working days SLA, as by then the airline's cooling-off period is over and we get billed. Review collected by and hosted on G2.com. What problems is Travelport+ solving and how is that benefiting you? Travelport+ makes it convenient to search for flights and fares. It's fast and intuitive with access to rich airline content, including cheaper NDC fares. Efficient tools like rapid reprice aid in change calculations, helping me quickly share options with customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Iulia T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Iulia T.") IT Iulia T. Director Small-Business (50 or fewer emp.) 1/20/2026 "Smartpoint: Modern, Secure, and Efficient Travel Booking" 4.5/5 What do you like best about Travelport+? - Well known brand in the aviation industry - my.travelport.com; chat, learning - the system has been improved compare to Worldspan (i mean automatic reissues, refunds, customer date entry, fast price, flex window layouts, roundabout icon remembers last 50 -100 inputs, the cryptic version and the graphic version etc. - client file: you can modify/ add information - user guide - Trip Quote - Power Shopper vs Fare Shopper - Smartpoint more developed and more useful; smart buttons - customizing itinerary; separate itineraries - secure log with MFA Review collected by and hosted on G2.com. What do you dislike about Travelport+? - Group reservation= segment are not counted - reservations quickly disappear from the system (cancelled reservations and/or those used by the passenger -Before there was a help desk and it worked normally... I learned a lot with the help of my support colleagues... now everything has moved to chat where a robot answers... I waste more time and I can't say that I'm left with clear information... I have to open a ticket and wait for a response from my support colleagues... to open a ticket... I have to log in to my Travelport... and if I can't log in... I waste a lot of time on this topic---I have to call the administrator to restore the connections... the password...etc. Review collected by and hosted on G2.com. What problems is Travelport+ solving and how is that benefiting you? -Travelport+ is solving key challenges in the travel distribution industry by replacing outdated legacy systems with a modern, scalable technology platform. - Travelport+ solves the problem of slow, outdated booking and distribution systems by giving travel partners access to faster, more reliable content and tools. This benefits me by improving customer satisfaction, increasing booking accuracy, and enabling us to offer a better experience to our partners and agents.” Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite SN SAHIB N. Travel Consultant Sales and Reservation Small-Business (50 or fewer emp.) 10/8/2025 "Outstanding booking GDS , All our agency capping is on Travelport" 5/5 What do you like best about Travelport+? I am using Galileo Travel port since last 18 years as it has the most of outstanding futures and very simple for all travel soutions.. Review collected by and hosted on G2.com. What do you dislike about Travelport+? There is no downside of Travelport All perfect... Review collected by and hosted on G2.com. What problems is Travelport+ solving and how is that benefiting you? Travelport has become much more advanced, and although there are now fewer features that we use regularly, we sometimes receive assistance from the Helpdesk Team when needed. Review collected by and hosted on G2.com. Show More 5/6/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![anwarsadath a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "anwarsadath a.") AA anwarsadath a. Counter supervisor as ticketing agent Mid-Market (51-1000 emp.) 10/7/2025 "I am using Travelport about 17 years. So it is easy to use for me every time." 4/5 What do you like best about Travelport+? Easy way to finish our work . for sign in , start work without delay ,no buffering, easy to finish work, easy to log out. Review collected by and hosted on G2.com. What do you dislike about Travelport+? Automatic fare calculation is not an easy way and to reach to customer service agent not in a proper way Review collected by and hosted on G2.com. What problems is Travelport+ solving and how is that benefiting you? In the market product and prices available to customers through online in different way. So meet the challenging price with online price is a better way increase your and our business . it will increase the segments and use of travel port. Bring more airline to travel port and competitive price than other online sites. Review collected by and hosted on G2.com. Show More 1/30/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![SIDIQUE E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SIDIQUE E.") SE SIDIQUE E. Manager Revenue Optimization Mid-Market (51-1000 emp.) 4/23/2025 "Travelport plus - Redefine Travel solution" 4/5 What do you like best about Travelport+? A user-friendly, all-in-one platform — a perfect blend for both EDIFACT and point-and-click users. It offers smooth emulation to the NDC environment, Smartpoint ticketing assistance, and automated exchange. Review collected by and hosted on G2.com. What do you dislike about Travelport+? Unlike old Edifact, Travelport + platform is not responding fastly, there is still response delay. Similar to Automated Exchange there is still no platform available for automated refunds. Review collected by and hosted on G2.com. What problems is Travelport+ solving and how is that benefiting you? Agents benefit from easier workflows and reduced manual tasks. Features like QCC, Agency Private Fares, and BBP tools function smoothly, contributing to revenue optimization. Systematic queue management and easy access to various private fares help simplify operations and enhance efficiency. Review collected by and hosted on G2.com. Show More Response from Jessica Feitosa of Travelport+ [Editedit](https://www.g2.com/survey_responses/travelport-review-11074529/official_response/edit) We're glad to hear that you find Travelport+ to be a simplified and capability-rich marketplace for travel agencies. We appreciate your feedback about the information being scattered across different windows, and we will take this into consideration for future improvements. Thank you for sharing how Travelport+ is benefiting you with easier workflows and reduced manual tasks. 2/7/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") CL Verified User in Leisure, Travel & Tourism Small-Business (50 or fewer emp.) 7/30/2026 "Easy to Use Across Skill Levels, Always Up to Date" 5/5 What do you like best about Travelport+? It is easy to use for different skill levels and they keep current on updates Review collected by and hosted on G2.com. What do you dislike about Travelport+? The different logins for the different products. Eg Smart Cloud Keep logins the same L( Review collected by and hosted on G2.com. What problems is Travelport+ solving and how is that benefiting you? They keep up to date on whats needed which means I dont have to worry about it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SC Sarayooj C. Corporate Travel Consultant Airlines/Aviation Mid-Market (51-1000 emp.) 4/28/2025 "Enhanced Booking Experience with Travelport+" 5/5 What do you like best about Travelport+? What I like best about Travelport+ is its modern, user-friendly interface and the seamless integration of multiple content sources, including NDC and low-cost carriers. It significantly streamlines the booking process, enhances efficiency, and provides more relevant and personalized offers for travelers. Additionally, the automation tools and enhanced servicing capabilities reduce manual effort and improve overall productivity for travel consultants. Review collected by and hosted on G2.com. What do you dislike about Travelport+? While Travelport+ offers many improvements, one area for enhancement is system speed and responsiveness during peak hours, which can occasionally slow down workflows. Additionally, some advanced features may require additional training for users transitioning from legacy systems, and there is room for improvement in the consistency of NDC content across all airlines. and also need to improve helpdesk they don't know about the Travelport technical side Review collected by and hosted on G2.com. What problems is Travelport+ solving and how is that benefiting you? Travelport+ is solving the challenge of fragmented content and complex workflows by consolidating traditional, low-cost, and NDC content into a single platform. This simplifies the booking and servicing process, reduces the need to access multiple systems, and improves efficiency and accuracy. As a result, it saves time, enhances customer satisfaction, and allows us to offer more competitive and personalized travel options. Review collected by and hosted on G2.com. Show More Response from Jessica Feitosa of Travelport+ [Editedit](https://www.g2.com/survey_responses/travelport-review-11094527/official_response/edit) We're thrilled to hear that you appreciate Travelport+'s modern interface and seamless integration of multiple content sources. We understand the importance of system speed and responsiveness, and we're continuously working to improve performance during peak hours. We also offer training resources to help users transition smoothly and are committed to enhancing the consistency of NDC content across all airlines. 10/16/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![FAHAD A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FAHAD A.") FA FAHAD A. Travel consultant Mid-Market (51-1000 emp.) 10/11/2025 "Travelport offers a recommendable service." 5/5 What do you like best about Travelport+? Travelport+ was built to support next-generation airline retailing—so agents can sell branded fares, ancillaries, and bundles just like airlines do on their own sites. This keeps travel agencies competitive and helps travelers get more personalized options. Review collected by and hosted on G2.com. What do you dislike about Travelport+? The Travelport+ API is cleaner than older versions, but developers sometimes mention that the API documentation or sandbox environment can be incomplete or tricky to navigate. The Smartpoint Cloud and new API interfaces are much more modern—but they also require time for agents and developers to get used to. Review collected by and hosted on G2.com. What problems is Travelport+ solving and how is that benefiting you? We have not been using the plus now wish to add it Review collected by and hosted on G2.com. Show More 1/28/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Mijas K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mijas K.") MK Mijas K. Senior Travel Consultant Small-Business (50 or fewer emp.) 10/6/2025 "Streamlined Ticket Booking with Speed and Support" 5/5 What do you like best about Travelport+? I find Travelport+ very easy to use for booking tickets. It's also very fast, which is great when I'm in a hurry. The customer support is helpful too, and everything seems to work really well. I'm fully happy with this. Review collected by and hosted on G2.com. What do you dislike about Travelport+? Users on review sites highlight that the platform is more intuitive and visually friendly compared with older GDS systems, with better filtering, clearer fare comparisons, and an easier learning curve for newer agents. Review collected by and hosted on G2.com. What problems is Travelport+ solving and how is that benefiting you? I use Travelport+ for booking tickets. It's very easy to use and fast, with helpful customer support. I'm fully happy with it. Review collected by and hosted on G2.com. Show More 1/30/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite SV SAMEEL V. Travel consultant, B2B support Mid-Market (51-1000 emp.) 10/7/2025 Business partner of the seller or seller's competitor, not included in G2 scores. "Travelport+: A Game-Changer in Travel Management" 5/5 What do you like best about Travelport+? It's one of the best travel platforms I've worked with—reliable, fast, and user-friendly. The system offers seamless booking, real-time updates, and excellent support, making travel management simple and efficient. The implementation of Travelport+ was relatively smooth and straightforward. We use Travelport+ on a daily basis as part of our core travel booking and management operations. We use Travelport+ on a daily basis as part of our core travel booking and management operations. Travelport+ offers good integration capabilities with third-party tools and back-office systems. Review collected by and hosted on G2.com. What do you dislike about Travelport+? One area that could be improved is the availability of support staff during late-night hours. At times, we experience a lack of service from the online chat support team during these hours, which can be challenging when urgent assistance is needed. Review collected by and hosted on G2.com. What problems is Travelport+ solving and how is that benefiting you? Travelport+ addresses several key challenges in travel management, such as streamlining the booking process, providing access to a wide range of suppliers, and offering real-time updates on availability and pricing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 7 months ### Average Discount 15% [ View More Pricing Information ](https://www.g2.com/products/travelport/pricing) ##### ##### Travelport+ Features Agentic AI - Travel Agency Autonomous Task Execution Cross-system Integration Adaptive Learning [ View More Features ](https://www.g2.com/products/travelport/features) ## Top-Rated Alternatives [ ![Perk (formerly TravelPerk)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Perk (formerly TravelPerk)") Perk (formerly TravelPerk) 4.6/5(2,097) ](https://www.g2.com/products/perk-formerly-travelperk/reviews) [ ![Safari Portal](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Safari Portal") Safari Portal 5/5(75) ](https://www.g2.com/products/safari-portal/reviews) [ ![Sabre Mosaic™ Agency Workspace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sabre Mosaic™ Agency Workspace") Sabre Mosaic™ Agency Workspace 4.3/5(17) ](https://www.g2.com/products/sabre-mosaic-agency-workspace/reviews) [ View All Alternatives ](https://www.g2.com/products/travelport/competitors/alternatives) ##### Categories on G2 [Travel Agency](https://www.g2.com/categories/travel-agency) ##### Explore More [Best rated multi-country payroll provider](https://www.g2.com/discussions/what-s-the-best-rated-multi-country-payroll-provider)[What are the best regulatory information management systems for financial services compliance teams used by operations managers in regulated industries?](https://www.g2.com/discussions/what-are-the-best-regulatory-information-management-systems-for-financial-services-compliance-teams-used-by-operations-managers-in-regulated-industries%20)[What decision making software works best for a 51-200 person company that needs to reduce manual overhead without buying something built for a 5,000-person enterprise?](https://www.g2.com/discussions/what-decision-making-software-works-best-for-a-51-200-person-company-that-needs-to-reduce-manual-overhead-without-buying-something-built-for-a-5-000-person-enterprise) [Which video communication platform offers the most reliable conferencing features?](https://www.g2.com/discussions/which-video-communication-platform-offers-the-most-reliable-conferencing-features)[What do field service managers actually look for in FSM software when they are the ones using it day to day, not the people who bought it?](https://www.g2.com/discussions/what-do-field-service-managers-actually-look-for-in-fsm-software-when-they-are-the-ones-using-it-day-to-day-not-the-people-who-bought-it)[What are the most trusted Oracle Siebel resellers by sales operations leaders based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-oracle-siebel-resellers-by-sales-operations-leaders-based-on-user-reviews) [Show MoreShow Less](javascript:void(0);)