I really liked the convenience of everything. I was able to meet with my team and book flights that worked for all of us even though we are flying in from different states. The flights we chose shared legs and it made it super simple and fast. I also really enjoy the flexibility of the hotels and being able to choose the ones closest to my destination. Having flight, hotel, and rental car all in one location has made this beyond convenient and has really excited our team to be able to travel together once again. Review collected by and hosted on G2.com.

I accidentally booked the wrong hotel type and needed to change my reservation. I wish it was easier to modify rooms and get them switched to the pay now version. I had to chat with customer support in order to cancel after it has been approved. Customer support was super sweet though and the problem was resolved in minutes. I just wish there were options to cancel it without having to chat with support. Review collected by and hosted on G2.com.

I mainly use TravelBank for the expense reimbursement feature. The interface is simple and straightforward. There are also other fields/categories that I can use for my expense requests. These include travel, mileage. The customer service rep I spoke with, Andrew, was very easy to work with and to understand. My issue was that my account was not linking to my company's domain, so I could not add a reimbursement account to my TravelBank account. Andrew was efficient and helped solve my problem without me having to jump through multiple hoops to get there. Review collected by and hosted on G2.com.

While I've only been using TravelBank for a month, I haven't noticed anything I dislike about it. I mainly use it for reimbursements on the expenses feature but from what I can tell, the other features share the same straightforward ease. Logging in to the application and the home screen is clear. The navigation menu and options are all clear as well. The only minor thing of note is that customer service isn't available on the weekends. However, they are incredibly responsive on the weekdays and will get back to you first thing in the morning on Monday if you leave a note about your issue. Review collected by and hosted on G2.com.

TravelBank does a great job of helping you understand your travel budgets. The flights and hotels are clearly marked in or over budget. Travelbanl offers a wide range of hotels and does a good job of showing you the more desirable options upfront. Review collected by and hosted on G2.com.

I wish there was a way to add filters in your searches. That would save time. Review collected by and hosted on G2.com.

The chat function has proven to be very helpful as I've needed to make adjustments to upcoming travel plans. It has been great in reducing the stress around travel plans. When the service ran into an issue, they promptly sent an email notifying me of the problem and informing me that it did not have a real effect on my travel plans. Using a single service for travel booking helps expedite the process for me, which I appreciate. Review collected by and hosted on G2.com.

The rental car booking for my next trip doesn't show up; a quick ask in the chat and a rep pointed me toward it, but having it immediately available alongside my flight and hotel reservations on the home page would be great. Along those same lines I would like to see the car rental options displayed or organized in a different way. Something with few repetitions or a more comprehensive filtering tool. It feels like I'm looking at many different flavors of the same flavor. Review collected by and hosted on G2.com.

The feature I love the most is booking travel through TravelBank. It gives budget estimates and automagically creates the expenses for you. You just beed to click submit. It's awesome Review collected by and hosted on G2.com.

So far TravelBank has worked seamless for me. The only thing that I would improve is making it more obvious what company you're a part of - it took le 5 minutes to realize that I was actually added to my company's account. Review collected by and hosted on G2.com.

easy system to use, can get assistance from support staff in 5 minutes or less, if you don't know the answer one of the support staff will be able to assist you. Easy setup for new employees, if you cannot help them with their issues the support staff is very knowledgeable and willing to help with no problem. Review collected by and hosted on G2.com.

The only thing that is not very user friendly is when you go to search for one particular receipt that someone turned in, you cannot search for specific dates on the receipt and specifially what expense it is. It would be easiest if you could search for one date, for one expense, for one employee without having to search through every report they have ever sent in to search for one particular receipt. You have to export an excel spreadsheet to look through employee's expenses easily, but you cannot do only one employee, you have to do every single person in one spreadsheet. It would be easier if you could make a spreadsheet for each person separately and it would be even greater if it was in date order. Review collected by and hosted on G2.com.

Our employees are around the state, and it is easy for them to send receipts on this app than in the mail! Andrew assisting us when any employee has a question. If I can't answer the questions, the employees have I send them to chat with us for them to assist better. The reports show up as soon as the employee sends in the report rather than waiting for a day to see what they have sent in. Review collected by and hosted on G2.com.

I am having to do a spreadsheet for the entire company then selecting individual employees to create one spreadsheet per employee or to search by expenses during a specific time frame. If I could search for one particular person for the entire year, the gas or mileage would be much easier to use. I want to be able to see all receipts at the same time instead of clicking on each report to search for one thing and keep going to different reports until I can find what I am looking for. Review collected by and hosted on G2.com.

I like that it is easy to maneuver through. I also like how it is easy to add the picture of the receipts and add the information about each receipt. Review collected by and hosted on G2.com.

There is nothing I dislike about it. I love it. Review collected by and hosted on G2.com.

The visual design and UI was very polished and smart. I booked a flight and hotel for a work trip, it was effortless to compare flights, select seats, view hotel amenities. I felt good about the decisions I made in a short period of time. Review collected by and hosted on G2.com.

Going back to change my travel dates was a little hard to find so I hit the back button rather than updating the travel date on the same screen. Review collected by and hosted on G2.com.

TravelBank is an easy-to-use travel and expense platform for our employees-- but it's also effortless to manage and customize to our business needs on the administrator side.

We also love that you're able to set up dynamic travel budgets that change based on current pricing trends! Review collected by and hosted on G2.com.

So far, I have not seen anything we dislike. The TravelBank support team is responsive and helpful; the platform is intuitive- we love using TravelBank. Review collected by and hosted on G2.com.