# Best Travel Agency Software - Page 6 *By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)* Travel agencies use travel agency applications to manage their services. These solutions cover front office and back office activities. Agencies use this type of software to promote their offerings to current and prospective customers. Travel agency software spans across the full customer engagement cycle, from reservations, to billing, to customer feedback. When financial tools are not included in the solution, [accounting](https://www.g2.com/categories/accounting) software integration is required to process bills and payments. Most solutions also integrate with online reservation websites or with [tour operator](https://www.g2.com/categories/tour-operator) and[vacation rental](https://www.g2.com/categories/vacation-rental) solutions. To qualify for inclusion in the Travel Agency category, a product must: - Manage multiple aspects of an agency’s offerings including tours, accommodations, or transportation - Provide a reservations portal for customers to book and manage their travel - Track travel agents’ productivity and calculate sales commissions - Include options for group or corporate travel, as well as custom travel plans - Generate invoices and process payments (directly or through integration) ## G2 Grid® for Travel Agency Software ![G2 Grid® for Travel Agency Software plotting products by satisfaction and market presence](https://www.g2.com/categories/travel-agency/grids.png?focus%5B%5D=38307&focus%5B%5D=1229576&focus%5B%5D=46249&focus%5B%5D=121300&focus%5B%5D=121330&focus%5B%5D=130730&focus%5B%5D=166798&focus%5B%5D=11085) Highlighted products: Perk (formerly TravelPerk), Travelport+, Amadeus, Airline Availability, Sabre Red 360, Corporate Traveler, Safari Portal, and mTrip. Underlying data: [Grid® JSON](https://www.g2.com/categories/travel-agency/grids.json?focus%5B%5D=perk-formerly-travelperk&focus%5B%5D=travelport&focus%5B%5D=amadeus&focus%5B%5D=airline-availability&focus%5B%5D=sabre-red-360&focus%5B%5D=corporate-traveler&focus%5B%5D=safari-portal&focus%5B%5D=mtrip) ## How Many Travel Agency Software Products Does G2 Track? **Total Products under this Category:** 176 ### Category Stats (Jul 2026) - **Average Rating**: 4.36/5 (↓0.04 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Tourwriter (+1.46%) - Among all products in this category, Tourwriter recorded the largest rating increase compared to last month *Last updated: July 12, 2026* ## How Does G2 Rank Travel Agency Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 2,600+ Authentic Reviews - 176+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Travel Agency Software Is Best for Your Use Case? - **Leader:** [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) - **Highest Performer:** [Safari Portal](https://www.g2.com/products/safari-portal/reviews) - **Easiest to Use:** [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) - **Top Trending:** [Safari Portal](https://www.g2.com/products/safari-portal/reviews) - **Best Free Software:** [Safari Portal](https://www.g2.com/products/safari-portal/reviews) --- **Sponsored** ### Peek Pro Peek Pro provides world-class online booking, point-of-sale, and hundreds of automation tools such as inventory management, dynamic pricing, waivers, and marketing analytics. Thousands of tour operators have supercharged their revenues and automated operations with this all-inclusive technology. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=415&secure%5Bchosen_at%5D=2026-07-13T08%3A44%3A22Z&secure%5Bdisplayable_resource_id%5D=420&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=420&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=47642&secure%5Bresource_id%5D=415&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ftravel-agency&secure%5Btoken%5D=b09e3e778bf97c2c06326f947a286756a38401c7a0a4023257f1ec35e3cef1ef&secure%5Burl%5D=https%3A%2F%2Fwww.peekpro.com&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Travel Agency Software Products in 2026? ### 1. [Thomalex Travel](https://www.g2.com/products/thomalex-travel/reviews) Travel technology solutions purpose-built for SMB, cost-effective and Complexity-free! Thomalex provides powerful, easy-to-use online corporate travel booking tools for Travel Management Companies (TMCs), Travel agencies, and their SMB traveler clients. Our solutions let you set up easily, configure seamlessly, and brand to your business. **Who Is the Company Behind Thomalex Travel?** - **Seller:** [Thomalex](https://www.g2.com/sellers/thomalex) - **Year Founded:** 2004 - **HQ Location:** Hallandale Beach, US - **LinkedIn® Page:** https://www.linkedin.com/company/thomalex (11 employees on LinkedIn®) ### 2. [TINA](https://www.g2.com/products/tina/reviews) TINA, one of the world’s most advanced web-based ERP systems for the travel industry, aims to maximize office management and systems with an eye toward increasing efficiency and productivity. TINA Travel IntraNet Application is an ERP (Enterprise Resource Planning) specially designed to help travel professionals manage their workflow. **Who Is the Company Behind TINA?** - **Seller:** [dcs plus](https://www.g2.com/sellers/dcs-plus) - **Year Founded:** 2002 - **HQ Location:** Bucharest, RO - **Twitter:** @_dcsplus_ (241 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/dcs-plus (95 employees on LinkedIn®) ### 3. [Toogonet](https://www.g2.com/products/toogonet/reviews) Toogo is a SaaS solution which includes: trip building, quotations, sales & marketing (CRM), bookings, logistics, finances, web site (CMS), and documents automated creation. **Who Is the Company Behind Toogonet?** - **Seller:** [TOOGONET](https://www.g2.com/sellers/toogonet) - **Year Founded:** 2009 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/toogonet/ (10 employees on LinkedIn®) ### 4. [topicplus+](https://www.g2.com/products/topicplus/reviews) topicplus+ is a hosted web based tour operator sales and management system which gives you comprehensive Booking, Administration, all client travel documentation and extensive Accounting functionality. **Who Is the Company Behind topicplus+?** - **Seller:** [Tas Solutions](https://www.g2.com/sellers/tas-solutions) - **Year Founded:** 1980 - **HQ Location:** Maldon, GB - **Twitter:** @tassolutions (410 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/tas-solutions/ (3 employees on LinkedIn®) ### 5. [Tour Amigo](https://www.g2.com/products/tour-amigo/reviews) Tour Amigo is a leading B2B tour operator software platform built for multi-day tour operators, cruise operators, and DMCs. As one of the only technology providers dedicated specifically to the multi-day travel market, Tour Amigo helps businesses digitize operations, streamline bookings, and scale their global reach with features that understand the needs of these operators. With seamless API connectivity to thousands of multi-day tours worldwide, Tour Amigo delivers live content, pricing, availability, and instant online booking through a single integration. Its powerful booking management system automates itinerary creation, supplier coordination, payment processins,, and CRM workflows, eliminating manual tasks and driving efficiency. For businesses ready to grow, Tour Amigo’s plug-and-play, white-label booking portal enables travel brands to launch fully customized and branded online booking solutions without extensive development resources. Key features include dynamic pricing engines, multi-destination itinerary builders, automated supplier management, and robust CRM tools, all purpose-built for the complexities of multi-day travel. Tour Amigo also connects operators with global distribution partners through strategic relationships with leaders such as DNATA Travel Group's B2B brand, Incredible Journeys, and TourRadar, unlocking new revenue opportunities without additional marketing spend. To meet the needs of operators at every stage, Tour Amigo offers flexible Lite, Pro, and Enterprise plans. Lite provides a cost-effective entry point for smaller operators looking to get online quickly, Pro offers advanced automation and integrations for scaling businesses, and Enterprise delivers a fully customized solution with dedicated support for large operators managing complex, high-volume operations. From boutique adventure operators to large expedition cruise providers, Tour Amigo helps businesses reduce manual workload, increase booking conversion rates, and deliver exceptional traveler experiences. With multi-currency support, localized booking capabilities, and deep expertise in regions like APAC, EMEA, and and LATAM, Tour Amigo is the go-to platform for operators ready to digitize and grow their multi-day travel business. **Who Is the Company Behind Tour Amigo?** - **Seller:** [Tour Amigo](https://www.g2.com/sellers/tour-amigo) - **Year Founded:** 2015 - **HQ Location:** Brisbane, AU - **LinkedIn® Page:** https://www.linkedin.com/company/tour-amigo (20 employees on LinkedIn®) ### 6. [TourCMS](https://www.g2.com/products/tourcms/reviews) TourCMS is known for its Software As A Service reservations, content and customer relationship management system for the tours and activities sector. **Who Is the Company Behind TourCMS?** - **Seller:** [Travel UCD](https://www.g2.com/sellers/travel-ucd) - **Year Founded:** 2008 - **HQ Location:** Uster, CH - **Twitter:** @TourCMS (986 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/palisis-ag/ (48 employees on LinkedIn®) ### 7. [TourWiz](https://www.g2.com/products/tourwiz-tourwiz/reviews) TourWiz is a comprehensive solution for travel professionals that handles your entire workflow from inquiry to booking to accounting. With TourWiz, travel professionals can automate several time-consuming aspects of their business and have all their critical business data at their fingertips, leaving them with more time to craft and sell great experiences to clients. TourWiz features to grow your business such as: 1. Available 24x7 on both web and mobile 2. Designed with your actual workflows in mind 3. As user-friendly as the apps you use every day 4. Reduces manual effort so you can focus more on selling 5. Capture and manage all your inquiries in one place 6. Built-in content database of Flights, Hotels, Activities and Transfers 7. Track customer invoicing and payments 8. Share Payment Online Links and Take Payments Online **Who Is the Company Behind TourWiz?** - **Seller:** [Tourwiz](https://www.g2.com/sellers/tourwiz) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 8. [TRAACS](https://www.g2.com/products/traacs/reviews) An integrated Travel Agency Billing, Accounting and Financial Management platform for Travel Agencies, Travel Management Companies and Online Travel Agencies. TRAACS Automates Travel Agency workflows and processes eliminating human errors and redundant works. **Who Is the Company Behind TRAACS?** - **Seller:** [Nucore Software Solutions](https://www.g2.com/sellers/nucore-software-solutions) - **Year Founded:** 2006 - **HQ Location:** Calicut, IN - **Twitter:** @nucoreindia (142 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/nucore-software-solutions-p-ltd. (179 employees on LinkedIn®) ### 9. [Travcatalyst](https://www.g2.com/products/travcatalyst/reviews) Travcatalyst is an all-in-one travel CRM designed to streamline your operations, manage customer data, and automate tasks. It helps you save time, boost productivity, and enhance customer experiences. It is fully customizable to align with your unique workflows, branding, and operational requirements. Travcatalyst uses advanced security measures, including encryption and secure cloud storage, to keep your information safe. It simplifies the management of services like bookings, itineraries, hotels, and transportation, all in one platform. **Who Is the Company Behind Travcatalyst?** - **Seller:** [Revcatalyst Technologies](https://www.g2.com/sellers/revcatalyst-technologies) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 10. [TravClan](https://www.g2.com/products/travclan/reviews) We are like Shopify + Udaan for Travel. At TravClan, we are on a mission to solve a genuine problem faced by millions of travel entrepreneurs across the world. We help travel agents generate more business by building their online presence. We also enable travel agents to book flights, hotels, holidays with suppliers across the world. Using technology, we provide travel agents access to great products and best price. **Who Is the Company Behind TravClan?** - **Seller:** [TravClan](https://www.g2.com/sellers/travclan) - **Year Founded:** 2019 - **HQ Location:** New Delhi, IN - **LinkedIn® Page:** https://www.linkedin.com/company/14432084 (308 employees on LinkedIn®) ### 11. [TravCom CS](https://www.g2.com/products/travcom-cs/reviews) TravCom CS is a travel agency back office accounting and management system for both agencies large and small. **Who Is the Company Behind TravCom CS?** - **Seller:** [Travel Computer Systems](https://www.g2.com/sellers/travel-computer-systems) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 12. [Travel Agency Management Software Bangladesh](https://www.g2.com/products/mysoftit0-travel-agency-management-software-bangladesh/reviews) MY TRAVELY is an Travel Agency Management solution to automate ticket booking, reporting, and agent information. **Who Is the Company Behind Travel Agency Management Software Bangladesh?** - **Seller:** [MY SOFT IT](https://www.g2.com/sellers/my-soft-it) - **Year Founded:** 2013 - **HQ Location:** Dhaka, BD - **LinkedIn® Page:** http://www.linkedin.com/company/mysoftit (16 employees on LinkedIn®) ### 13. [Travel Agency Software](https://www.g2.com/products/techno-heaven-consultancy-travel-agency-software/reviews) Travel management with travel reservations, hotel reservations, operations, back-office, contracts, and distribution. **Who Is the Company Behind Travel Agency Software?** - **Seller:** [Techno Heaven Consultancy](https://www.g2.com/sellers/techno-heaven-consultancy) - **Year Founded:** 2013 - **HQ Location:** Vankal, IN - **Twitter:** @TechnoHeavenC (127 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/technoheaven-consultancy (108 employees on LinkedIn®) ### 14. [Travel Agency Software](https://www.g2.com/products/travel-carma-travel-agency-software/reviews) TravelCarma Emperia is a web-based Travel Agency Software that helps travel agencies maximize their online bookings while reducing their administrative costs. You can sell your travel products via multiple channels(B2C, B2B and B2B2C) and efficiently manage your operations through our advanced back-office automation module. **Who Is the Company Behind Travel Agency Software?** - **Seller:** [TravelCarma](https://www.g2.com/sellers/travelcarma-ce8a177e-4246-463f-801c-a8cb9e52e982) - **Year Founded:** 1992 - **HQ Location:** Ahmedabad, IN - **Twitter:** @TravelCarma (1,272 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1501379 (13 employees on LinkedIn®) ### 15. [Travel Agent Booking](https://www.g2.com/products/travel-agent-booking/reviews) An interface for travel agencies to make bookings directly with airlines, including descriptions of tours, prices, invoicing etc. **Who Is the Company Behind Travel Agent Booking?** - **Seller:** [TechnologiesIndia.com](https://www.g2.com/sellers/technologiesindia-com) - **HQ Location:** New Delhi, India - **Twitter:** @Techind (3 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 16. [TravelAps.com](https://www.g2.com/products/travelaps-com/reviews) TravelAps.com is a travel portal solution for travel agencies, tour operators and travel aggregators with features such as XML Integration, Integrated Backoffice, CMS, Digital Marketing and CRM. **Who Is the Company Behind TravelAps.com?** - **Seller:** [TravelAps](https://www.g2.com/sellers/travelaps) - **Year Founded:** 2004 - **HQ Location:** Antalya, TR - **Twitter:** @travelaps (891 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/travelaps (3 employees on LinkedIn®) ### 17. [Travel Assist](https://www.g2.com/products/travel-assist/reviews) Enables tour companies to effectively manage operations of all business segments. **Who Is the Company Behind Travel Assist?** - **Seller:** [TI Infotech](https://www.g2.com/sellers/ti-infotech) - **Year Founded:** 2005 - **HQ Location:** Noida, IN - **LinkedIn® Page:** https://www.linkedin.com/company/tiinfotech (114 employees on LinkedIn®) ### 18. [TravelBooker](https://www.g2.com/products/travelbooker/reviews) CodeGen is a proven, agile and leading travel technology provider of next generation reservation systems and software solutions for the global tourism industry. TravelBooker is our lightweight SaaS reservation platform aimed at SMEs. It utilises the best features of our enterprise platform TravelBox, to provide niche independent tour operators and travel agents (traditional and OTA) with a web booking solution, which is easily themed and configured for your business. Our travel software provides a centralised, user-friendly interface to manage and set up business rules and reporting with user-level access management to fit your business objectives. Quote and booking management, shopping cart amendments are all powered by a complete servicing module that enables agents to convert, amend, pay or cancel bookings instantly. Each booking is structured as a super PNR where servicing can be applied to the entire booking, package, or individual component level. Leverage our unique booking flows to offer a flexible packaging flow for even the most complex of itineraries. Rich content, instant product information, intelligent upsell / cross-sell recommendations, clear cost, price, promotion & commission views support agents through the entire sales process. **Who Is the Company Behind TravelBooker?** - **Seller:** [Codegen Ltd](https://www.g2.com/sellers/codegen-ltd) - **Year Founded:** 1999 - **HQ Location:** London, England, United Kingdom - **LinkedIn® Page:** http://www.linkedin.com/company/codegen (714 employees on LinkedIn®) ### 19. [Travel Booking API](https://www.g2.com/products/travel-booking-api/reviews) Travel Booking API is a travel agency solution to integrate features for bus, flight, and hotel bookings. **Who Is the Company Behind Travel Booking API?** - **Seller:** [Noble Web Studio](https://www.g2.com/sellers/noble-web-studio) - **Year Founded:** 2010 - **HQ Location:** Jaipur, IN - **LinkedIn® Page:** https://in.linkedin.com/company/noble-web-studio-pvt-ltd (15 employees on LinkedIn®) ### 20. [Travel Booster](https://www.g2.com/products/travel-booster/reviews) Travel Booster is an end-to-end ERP platform designed for travel agencies and tour operators, enabling full control over mid- and back-office operations. The platform centralizes all travel data including bookings, supplier costs, customer details, and financials into a single, unified system, providing complete visibility across the entire workflow. With Travel Booster, companies can efficiently manage reservations, automate supplier commissions and pricing rules, streamline invoicing and payments, and gain real-time insights into profitability. Built to handle the complexity of modern travel operations, the platform supports flexible business models, integrates with leading distribution systems, and reduces manual processes. By transforming fragmented workflows into a connected, data-driven operation, Travel Booster empowers travel businesses to improve efficiency, increase accuracy, and scale with confidence. **Who Is the Company Behind Travel Booster?** - **Seller:** [Galor Systems and Software Development](https://www.g2.com/sellers/galor-systems-and-software-development) - **HQ Location:** Tel Aviv, IL - **Twitter:** @TravelBooster (14 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/travel-booster-by-galor/ (13 employees on LinkedIn®) ### 21. [TravelCarma](https://www.g2.com/products/travelcarma-travelcarma/reviews) TravelCarma's corporate solution allows TMCs to provide their customers with an online self booking tool for their travel needs. It is an end-to-end solution covering all the stages of corporate bookings, right from the employee making a request for travel and getting it authorized by the Travel Desk to the actual booking and managing of itineraries. **Who Is the Company Behind TravelCarma?** - **Seller:** [TravelCarma](https://www.g2.com/sellers/travelcarma-ce8a177e-4246-463f-801c-a8cb9e52e982) - **Year Founded:** 1992 - **HQ Location:** Ahmedabad, IN - **Twitter:** @TravelCarma (1,272 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1501379 (13 employees on LinkedIn®) ### 22. [Travel Cloud Suite](https://www.g2.com/products/travel-cloud-suite/reviews) Travel Cloud Suite is an all-in-one suite to automate the travel business process from content acquisition all the way through distribution. **Who Is the Company Behind Travel Cloud Suite?** - **Seller:** [TI Infotech](https://www.g2.com/sellers/ti-infotech) - **Year Founded:** 2005 - **HQ Location:** Noida, IN - **LinkedIn® Page:** https://www.linkedin.com/company/tiinfotech (114 employees on LinkedIn®) ### 23. [TravelCompute](https://www.g2.com/products/travelcompute/reviews) TravelCompute is powered by Octraves Technology. Octraves Technology is a software development company that focuses only on Travel & Tourism Industry. TravelCompute develops innovative travel technology solutions that span the entire travel & tourism industry spectrum. **Who Is the Company Behind TravelCompute?** - **Seller:** [Octraves Technology](https://www.g2.com/sellers/octraves-technology) - **Year Founded:** 2008 - **HQ Location:** Kuala Lumpur, MY - **Twitter:** @octraves (10 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3034029 (4 employees on LinkedIn®) ### 24. [Travel Ibex](https://www.g2.com/products/travel-ibex/reviews) Travel Ibex is the Smart and Flexible Travel Software to create and send quotes and itineraries quick and effortless with an integrated CRM and a powerful API to connect to other systems. Travel Ibex includes a robust CRM and booking platform crafted to empower travel advisors in designing seamless, tailor-made itineraries for their clients. Featuring powerful add-ons that boost productivity and enhance customer relationships, it simplifies the planning process while improving client engagement. As one of the most innovative travel software solutions available today, Travel Ibex equips travel professionals with the latest tools and technology to stay ahead of the curve and deliver exceptional service. **Who Is the Company Behind Travel Ibex?** - **Seller:** [Travel Ibex](https://www.g2.com/sellers/travel-ibex) - **Year Founded:** 1996 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/travel-ibex/ (2 employees on LinkedIn®) ### 25. [Travelomatix](https://www.g2.com/products/travelomatix/reviews) Travelomatix is a travel booking platform for travel agencies and tour operators to achieve OTA model with comprehensive B2C / B2B modules that helps agencies to improve topline revenues and profits. **Who Is the Company Behind Travelomatix?** - **Seller:** [Travelomatix](https://www.g2.com/sellers/travelomatix) - **Year Founded:** 2016 - **HQ Location:** Bengaluru, IN - **Twitter:** @travelomatix (428 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/travelomatix (5 employees on LinkedIn®) ## What Is Travel Agency Software? [Travel Arrangement Software](https://www.g2.com/categories/travel-arrangement) ## What Software Categories Are Similar to Travel Agency Software? - [Tour Operator Software](https://www.g2.com/categories/tour-operator) --- ## How Do You Choose the Right Travel Agency Software? ### What You Should Know About Travel Agency Software ### What is Travel Agency Software? Travel agency software provides a home-based travel agent or online travel agency with tools to run their business. Solutions will often include administrative tools for acquiring and maintaining clients, the ability to accept online payments, and an online booking engine for flights, hotels, and transportation. Effective travel agency software will be customizable to the specific requirements and needs of travel agencies. Travel agency solutions ultimately ease existing workflows and automate processes, both on the front and back ends of online travel portals. Users turn to travel agency software to save time and reduce errors, so the tool should be easy to use. Buyers should look for travel agency software that combines all functionalities and features onto a singular platform. Aspects like managing reservations, tracking invoices, reconciling payments, and updating and monitoring catalogs full of travel data are made easier when all that information lives on one platform. Additionally, buyers should consider travel agency software that provides an effective search functionality. Agents will benefit from a tool that they can effortlessly search and find crucial information like customer preferences, undiscovered deals, and vacation trends. With travel agency software, users can automate tasks like emailing customers their travel booking confirmations and reminders about upcoming trips. Through that automation, travel agents can both save time and potentially get in front of any possible issues that may arise. Most travel agency software have [CRM](https://www.g2.com/categories/crm) functionality, which will help develop sales and strengthen relationships with customers. Users can rely on stored, organized, and tracked customer data to identify potential loyal customers, mass contact loyal clients when necessary, effectively market services, and cut through all the white noise of unpersonalized advertisements. Travel agents are an indispensable player in travel agencies. Some travel agency software tracks the performance of travel agents, which can be used to monitor customer service for quality. Additionally, [performance management](https://www.g2.com/categories/performance-management) functionality can be leveraged to reduce errors or mistargeting efforts. Buyers should consider whether their business would benefit from a bundled performance management functionality and look for software that specifically features it. Key Benefits of Travel Agency Software - Align with CRM or [ERP software](https://www.g2.com/categories/erp) - Boost overall travel agency sales - Offer marketing modules to optimize customer targeting - Track inventory and reduce errors or unnecessary duplicate pieces of data - Improve overall business processes - Facilitate the creation of loyalty or other incentive programs ### Why Use Travel Agency Software? Travel agency software helps agencies streamline time-consuming tasks like managing reservations and payment, invoicing for individuals and groups, tracking travel agent commissions, and complying with travel industry regulations. Buyers should look for solutions that provide premade templates or allow the creation of them to save even more time on such tasks. **Travel Agent Portal —** Travel agent portals provide an agent with tools for flight booking, hotel booking, and activity and transportation booking all in one place. Agents can create a complete itinerary for their clients using a single booking software. An agent can also change bookings and airline tickets as needed. With all this information in one place, an agent can easily meet all of a client’s needs. **Payment Gateway —** The ability to pay for a reservation as it is made greatly reduces turnaround time. Online travel agency software often includes the ability to make and accept payments in order to make it easy for travel agents to charge their clients. **Channel Manager —** A channel manager can help find the best travel deals available so agents can ensure that they are finding their clients the best possible price. By comparing multiple booking engines and travel sites, an agent can pick the best price for a client’s budget. Making a travel reservation can be stressful, which is often why clients reach out to travel agents. With a built-in channel manager, agents can be sure that they are making a reservation at the best price. Booking travel often includes multiple reservations for flights and hotels, so the ability to easily find the best deals is very important for travel agents. ### Who Uses Travel Agency Software? **Travel Agents —** Any travel agent can benefit from travel agency software. Whether they work for a host agency or independently, travel agency software helps organize a travel agency business from administration and client relations to reservation booking. **Tour Operators —** Tour operators can use travel agency software to organize and book their tours. These tour operators are often creating travel tours that include multiple cities or countries, so each location will require a hotel reservation and travel for a group of people. Using travel agency software, a tour operator can make several reservations at once for a designated number of people. ### Kinds of Travel Agency Software **Business vs. Leisure —** The requirements for corporate travel can differ from those of individual or group leisure travel. Buyers should look closely at the different kinds of travel agency software and determine whether it supports business travel. Buyers should also consider whether they want a solution that specializes in one or the other. ### Travel Agency Software Features **Travel Portal —** Travel portals allow travel agents to make bookings for multiple types of reservations all in one place. A travel portal may combine a hotel booking engine, flight booking engine, activity booking engine, and transportation booking engine into a single travel agency booking engine that can be accessed from any computer with an online connection. Having the ability to make all of these bookings in one place makes it easy for an agent to create a complete itinerary for a client. **Billing and Invoicing —** Travel agents are often working with multiple clients at once, so being able to organize invoices and keep track of payments is extremely important. Travel agency software will therefore often contain features similar to [billing software](https://www.g2.com/categories/billing) and [invoice management software](https://www.g2.com/categories/invoice-management) to manage these aspects of the business. **CRM —** By serving multiple clients at once, travel agents need a means to keep track of those clients and maintain a relationship with them after their trip has been booked. [CRM software](https://www.g2.com/categories/crm) features make it easy to keep track of clients and maintain contact after a transaction has been completed.