--- title: Trapeze EAM Reviews meta_title: 'Trapeze EAM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Trapeze EAM works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 5 scale: '5' date_modified: '2026-07-17' parent_category: name: Public Sector url: https://www.g2.com/categories/public-sector --- # Trapeze EAM Reviews **Vendor:** Trapeze Group **Category:** [Public Transportation Software](https://www.g2.com/categories/public-transportation) **Average Rating:** 4.1/5.0 **Total Reviews:** 5 ## About Trapeze EAM Trapeze EAM is a comprehensive transit asset management software application designed for tracking all transit infrastructure for which the agency is responsible: rolling stock, facilities assets, maintenance of way, etc. ## Trapeze EAM Pros & Cons **What users like:** - Users value the **reliability and integration capabilities** of Trapeze EAM, enhancing efficiency in asset management operations. (1 reviews) - Users find the **integration capabilities** of Trapeze EAM invaluable, enhancing asset management for smooth operations. (1 reviews) - Users find the **mobile accessibility** of Trapeze EAM invaluable for managing a high volume of assets efficiently. (1 reviews) **What users dislike:** - Users find the **complex customization** process costly and challenging, with limited support exacerbating frustrations. (1 reviews) - Users find Trapeze EAM's interface **not user-friendly** , facing challenges with upgrades and limited support resources. (1 reviews) - Users experience **lengthy system upgrades** in Trapeze EAM, which can hinder usability and overall satisfaction. (1 reviews) - Users find the **complex user interface** of Trapeze EAM challenging, exacerbated by limited support and lengthy upgrades. (1 reviews) ## Trapeze EAM Reviews ### 1. Trapeze EAM at MARTA: Balancing Functionality with Usability **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2024 **What do you like best about Trapeze EAM?** Trapeze EAM has been a reliable asset management system for MARTA since 2006. Managing over 90,000 assets with 1,100 users, its integration capabilities and mobile accessibility have been invaluable for our operations. **What do you dislike about Trapeze EAM?** Trapeze EAM can have a complex user interface and limited support resources. System upgrades can be lengthy, and customization may be costly and not covered under warranty. **What problems is Trapeze EAM solving and how is that benefiting you?** Trapeze EAM helps MARTA address several key business problems on a daily basis. It improves operational efficiency by streamlining workflows and optimizing processes, such as track maintenance. EAM enhances data analysis, providing valuable insights for tracking KPIs, optimizing maintenance practices, and making informed decisions. It enables effective asset management across a vast inventory, including buses, railcars, and infrastructure, ensuring optimal performance and reliability. EAM streamlines maintenance planning and scheduling, reducing downtime and improving asset performance. It assists in meeting compliance requirements and generating reports for SGR and TAM planning. EAM centralizes asset information, improving data accuracy and accessibility. It facilitates communication and coordination between departments, leading to better decision-making. Finally, EAM helps control costs and supports data-driven decision-making for asset maintenance, repairs, and upgrades. ### 2. Great industry focused software company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Trapeze EAM?** It's accessibility. Tracking made easy ! **What do you dislike about Trapeze EAM?** some project management issues. Nothing that can not be solved right away **Recommendations to others considering Trapeze EAM:** This is a great way to track transit and manage maintenance **What problems is Trapeze EAM solving and how is that benefiting you?** traffic tracking and maintenance ### 3. I think this is a great and innovative early stage product **Rating:** 4.0/5.0 stars **Reviewed by:** Kejia H. | Consultant, Management Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2016 **What do you like best about Trapeze EAM?** I like the fact that the system can be integrated the rest of the trapeze products and provide integrated data analytics capability. **What do you dislike about Trapeze EAM?** The product isn't super mature at this point and I feel there is a room for developing cooler features **What problems is Trapeze EAM solving and how is that benefiting you?** Help transit agencies save time in managing its assets including fleets ## Trapeze EAM Discussions - [What is Trapeze EAM used for?](https://www.g2.com/discussions/what-is-trapeze-eam-used-for) - [View Trapeze EAM pricing details and edition comparison](https://www.g2.com/products/trapeze-eam/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+06%3A19%3A11+-0500&secure%5Bsession_id%5D=efd30b94-54a2-4463-9d29-ffba5dc8fda8&secure%5Btoken%5D=c92421039017dbb74f726318d5bcc9bcd3c1bcb9460b0f54969a5e5490bf98af&format=llm_user) ## Trapeze EAM Features **Transit Operations** - Automated Scheduling - Fleet Management - Fare Collection - Data Analytics - Real-Time Data - Paratransit Management - Dispatch Management - Fixed Route Management - Inspection Management - Driver Management - Employee Management - Communication Management - User Management **Asset Definition** - Asset Register - Relationships - Costs - Types **Rider Experience** - Vehicle Tracking - Alerts - Status Tracking - Activity Tracking - Mileage Tracking **Asset Tracking** - Location - Status - History - Multi-Location - KPI Monitoring **Inventory** - Locations - Spare Parts - Valuation **Agentic AI - Public Transportation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Point of Sale (POS) Integration - Third-Party Integrations **Additional Functionality** - Scheduling - Driver Logs - GPS - API - Historical Reporting - Alerts/Notifications - AI Copilot - Search/Filter - Multiple Route Support - Billing & Invoicing - Route Optimization - Activity Dashboard - Bus Mileage Optimization - Real-Time Notifications - Real Time Simulation - Geographic Maps - Event Logs - ADA Compliance - Payment Processing - Generative AI - Customer Mobile App - Ticketing - Mobile Access - Vehicle Maintenance - Real-Time Monitoring - Reporting & Statistics **Depreciation** - Methods - Asset Value - Taxes - Decomissioning **Maintenance** - Inspections - Planning - Predictive - Corrective - Unplanned - Optimization **Field Service ** - Planning - Tracking - Client Communications - Asset Tracking - Inventory Tracking - Location Tracking - Status Tracking - Cost Tracking - Asset Planning - IT Asset Tracking - Activity Tracking - Warranty Tracking - Equipment Tracking **Monitoring** - Use - Reliability - Risk **Contract & Warranty** - Contracts - Warranties - SLAs **Analytics** - Activity Dashboard - Performance - Budgeting/Forecasting **Integration** - ERP - CAD & PLM - Accounting - Asset Accounting **Agentic AI - Enterprise Asset Management (EAM)** - Cross-system Integration - Third-Party Integrations **Additional Functionality** - Workflow Management - Task Scheduling - AI/Machine Learning - Preventive Maintenance - Reporting & Statistics - Predictive Maintenance - Facility Management - Historical Reporting - Equipment Management - IT Asset Management - Mobile Access - Asset Lifecycle Management - Inspection Management - Work Order Management - Barcode/Ticket Scanning - Software License Management - Maintenance Scheduling - Purchase Order Management - Document Management - Asset Categorization - Maintenance Management - Compliance Management - Generative AI - Audit Management - IoT Device Management - Energy Management - AI Copilot - Fixed Asset Management - Parts Management - Utilization Reporting - Inventory Management - Real-Time Data - Data Import/Export - Alerts/Notifications - Depreciation Management - Contract/License Management - Task Management - Audit Trail - Customizable Reports - Disposal Management - Customizable Fields - Barcoding/RFID - Equipment Maintenance ## Top Trapeze EAM Alternatives - [IBM Maximo Application Suite](https://www.g2.com/products/ibm-maximo-application-suite/reviews) - 4.4/5.0 (553 reviews) - [UpKeep](https://www.g2.com/products/upkeep/reviews) - 4.5/5.0 (1,096 reviews) - [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) - 4.6/5.0 (534 reviews)