Keletso Nepo L.
KL
Keletso Nepo L.
Quality Manager
Enterprise (> 1000 emp.)
"Adaptive and Intelligent"
4.5/5
What do you like best about Transmon?

I have personally worked with WyzMindz from the definition phase to the deployment phase. In every phase of the project, there were numerous changes, and the Transmon team had been supportive, open to feedback and adaptive, with also defined Transmon and OpsGuru. They are my recommended partner of choice! Review collected by and hosted on G2.com.

What do you dislike about Transmon?

Back then the only dislike was that their office was not yet in my region. They have since expanded to my region. Review collected by and hosted on G2.com.

Pankaj G.
PG
Pankaj G.
Business Analyst
Mid-Market (51-1000 emp.)
"Great handling of CX metrics and increasing interaction with users"
4.5/5
What do you like best about Transmon?

UI of using Transmon and the way consolidated metrics were shown. Overall it was a quick check view that one can see on platform Review collected by and hosted on G2.com.

What do you dislike about Transmon?

Nothing as such, bit complicated in setting up initially but will get used to once its done. Review collected by and hosted on G2.com.

Praveen R.
PR
Praveen R.
Manager
Enterprise (> 1000 emp.)
"One of the good tools for your QA needs"
4.5/5
What do you like best about Transmon?

The Design, tree model, audit the auditor Review collected by and hosted on G2.com.

What do you dislike about Transmon?

Complications of randomiser and being asked to pay for extra features Review collected by and hosted on G2.com.

Muheeb H.
MH
Muheeb H.
Quality Team Lead
Mid-Market (51-1000 emp.)
"Best tool for Quality"
5/5
What do you like best about Transmon?

It's provide complete Quality control/assurance solution. Complete Quality Tool for BPO. Review collected by and hosted on G2.com.

What do you dislike about Transmon?

I am using since 3 years but everything is good. Review collected by and hosted on G2.com.

Srinath P.
SP
Srinath P.
Regional Collection Head
Mid-Market (51-1000 emp.)
"Smart & Intelligent Tool"
4.5/5
What do you like best about Transmon?

Smart hybrid quality tool with ease of plug and play. The analytical insights for contact center business is a wow. After sales support of Transmon is way outstanding. Review collected by and hosted on G2.com.

What do you dislike about Transmon?

Nothing...i honestly could not find any short coming Review collected by and hosted on G2.com.

Mohammed Parvez P.
MP
Mohammed Parvez P.
Social Media Escalations
Business partner of the seller or seller's competitor, not included in G2 scores.
"Have had good experience using this tool"
5/5
What do you like best about Transmon?

Transparent, UI friendly, can be accessed on mobile devices. Review collected by and hosted on G2.com.

What do you dislike about Transmon?

Non So far. It is just that we have to be good to keep up. Review collected by and hosted on G2.com.

Saurabh M.
SM
Saurabh M.
Quality Manager
Mid-Market (51-1000 emp.)
"Transmon Experience"
5/5
What do you like best about Transmon?

Transmon is the Single platform for all Quality Audit Requirements, along with this it also helps in Reports Automation and customizations. Review collected by and hosted on G2.com.

What do you dislike about Transmon?

Nothing as such , support team is able empowered to handle all queries Review collected by and hosted on G2.com.

Pronoyan A.
PA
Pronoyan A.
Quality Manager
Enterprise (> 1000 emp.)
"This makes life easy for the analytics team, to narrow down yo the specific areas of opportunity."
4/5
What do you like best about Transmon?

Ease of use, it is a plug and play. The after sales team is also very helpful. Review collected by and hosted on G2.com.

What do you dislike about Transmon?

Nothing as such, it worked well and was meeting all expectations. Review collected by and hosted on G2.com.

Mohammed I.
MI
Mohammed I.
Quality Management, Learning & Development
Enterprise (> 1000 emp.)
"Basic to Advanced"
4.5/5
What do you like best about Transmon?

Tracking and unbiased approach helps us to have the actual performance visibility Review collected by and hosted on G2.com.

What do you dislike about Transmon?

Adoption. When measuring gets easy adoption becomes a challenge Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"TransMon"
5/5
What do you like best about Transmon?

Flexibility to integrate with various CRM, Enhancing efficency of users with automation, Automated reporting and data representations Review collected by and hosted on G2.com.

What do you dislike about Transmon?

Yet to find something, though improving along with business requirement is the key. Review collected by and hosted on G2.com.