MN
Monisha N.
Small-Business (50 or fewer emp.)
"Big support for Call Centre Quality"
5/5
What do you like best about Transmon?

It's Easy to audit Calls and giving feedback. Less Time taken . Also agents are listening their calls easily from their system. It's really amazing to work with Transmon . Review collected by and hosted on G2.com.

What do you dislike about Transmon?

There is no any points for disliking . But I have one issue that sometimes work too much slow and Unable to download the reports and all. But all transmon employees help so frankly. Review collected by and hosted on G2.com.

Praveen R.
PR
Praveen R.
Customer Experience Manager
Enterprise (> 1000 emp.)
"Budget friendly Quality Analysis tool"
5/5
What do you like best about Transmon?

Transmon is a budget friendly tool which comes with good features and their support is good. Review collected by and hosted on G2.com.

What do you dislike about Transmon?

Integration issues and lack of advanced features Review collected by and hosted on G2.com.

Hariharan A.
HA
Hariharan A.
Mid-Market (51-1000 emp.)
"good interacting and much understandable"
5/5
What do you like best about Transmon?

help us to identify and rectify our mistakes. Review collected by and hosted on G2.com.

What do you dislike about Transmon?

It enhances us to get develop more skills and less probability of mistakes. Review collected by and hosted on G2.com.

Vaishali K.
VK
Vaishali K.
Enterprise (> 1000 emp.)
"User Friendly and useful Dashboard"
5/5
What do you like best about Transmon?

The best part of Transmon is the user-friendly application, Customized, and saves QA time in audits & Feedback. Many options like ATA, Calibration, PKT, and briefing are useful. The Transmon team is supportive always and helpful when we connect with them for help. Review collected by and hosted on G2.com.

What do you dislike about Transmon?

Nothing as such.

very rare cases Transmon tool lag for few minutes Review collected by and hosted on G2.com.

Sarnaankur      M.
SM
Sarnaankur M.
Quality Analyst
Mid-Market (51-1000 emp.)
"It was very helpful webinar for me. I've learnt few new things which are really important for me."
5/5
What do you like best about Transmon?

The webinar process was very good & after I completed one chapter, also I participated in one quiz, which is really very good thing. Review collected by and hosted on G2.com.

What do you dislike about Transmon?

Nothing is there which I felt bad in the whole webinar. Review collected by and hosted on G2.com.

Stephen R.
SR
Stephen R.
Mid-Market (51-1000 emp.)
"Ease of use"
5/5
What do you like best about Transmon?

It minimise the time taken for audits and feedback tracking. Review collected by and hosted on G2.com.

What do you dislike about Transmon?

Some times the audit sheet refresh while saving the data which will make us repeat the audit again by filling all the data. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Great Application."
5/5
What do you like best about Transmon?

Tests, Content uploading,A2A,Updates.Alerts. User friendly. Review collected by and hosted on G2.com.

What do you dislike about Transmon?

There is nothing as such to dislike in Transmon. Still exploring. Review collected by and hosted on G2.com.

Sunitha D.
SD
Sunitha D.
Sr.Team lead
Mid-Market (51-1000 emp.)
"User friendly and customizable"
5/5
What do you like best about Transmon?

The tool is user-friendly and, at the same time, customisable to meet your requirements. You get great support from the team, who is always there to assist. The tool gives you all the reports to build a better customer experience, thus leading to a healthy organisation. Review collected by and hosted on G2.com.

What do you dislike about Transmon?

Nothing as such, team gives you all the support required. So no negative comments. Review collected by and hosted on G2.com.

Chandan	 S.
CS
Chandan S.
Quality Analyst
"Required More Details"
5/5
What do you like best about Transmon?

1. Grammer suggestions.

2. Easy to audits

3. after audits getting the feedback tab

4. Entire audits reports

5. Individual Reports dashboard

6. Perfectly work always Review collected by and hosted on G2.com.

What do you dislike about Transmon?

Some time it's getting error or hang other wise its good to do audits. Review collected by and hosted on G2.com.

Sunaina B.
SB
Sunaina B.
Sr. Quality Analyst
Enterprise (> 1000 emp.)
"User friendly UI"
4.5/5
What do you like best about Transmon?

Feedback recording option, design, user friendly UI. Review collected by and hosted on G2.com.

What do you dislike about Transmon?

Unexpected logouts, character limitation Review collected by and hosted on G2.com.