--- title: Transcend Reviews meta_title: 'Transcend Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 112 reviews by the users' company size, role or industry to find out how Transcend works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 112 scale: '5' date_modified: '2026-08-13' parent_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- # Transcend Reviews **Vendor:** Transcend **Category:** [Consent Management Platforms](https://www.g2.com/categories/consent-management-platform-cmp) **Average Rating:** 4.6/5.0 **Total Reviews:** 112 ## About Transcend Transcend is the only autonomous platform that answers "can I use this data?" in real-time to power every data decision so enterprises can scale growth. Only Transcend encodes consent, permissions, and business policy directly into the enterprise systems that process customer data, turning thousands of scattered signals into a real-time source of data truth. That source of truth becomes a decision layer that tells every employee, system, and AI agent if data can be used in real-time. Capture governance and business rules in context, encode them into the systems that already hold data, and see them enforced automatically everywhere data flows. This means AI, personalization, and first-party monetization efforts stop stalling in governance review and start shipping faster, so Marketing reaches its full permissioned audience, Engineering stops maintaining custom scripts and brittle pipelines, and CIOs can trust that business-critical initiatives launch responsibly and on-time. Experience the Transcend difference that Fortune 500 companies have come to rely on to unblock +$1.9 billion in revenue. ## Transcend Pros & Cons **What users like:** - Users value the **seamless privacy compliance** support Transcend offers for global regulations, making management straightforward and efficient. (6 reviews) - Users find the **ease of use** of Transcend exceptional, enhancing daily operations and user interface navigation. (6 reviews) - Users value the **easy automation** of privacy processes, significantly enhancing efficiency and compliance management. (4 reviews) - Users value the **excellent customer support** from Transcend, enhancing their overall experience and compliance efforts. (4 reviews) - Users value the **seamless privacy compliance** capabilities of Transcend, making management straightforward and efficient. (4 reviews) - Efficiency (4 reviews) - Users value the **effortless automation of privacy management** offered by Transcend, enhancing compliance and simplifying workflows. (4 reviews) - Regulatory Compliance (4 reviews) - User Interface (4 reviews) - Compliance (3 reviews) **What users dislike:** - Users face **integration issues** with existing tools, leading to delays and unawareness of certain app link failures. (3 reviews) - Users often face **setup difficulties** due to complex integrations and insufficient documentation, extending the overall timeline. (3 reviews) - Users find the **complex implementation** of Transcend challenging, highlighting the need for better planning and coordination. (2 reviews) - Users experience **delays** due to bugs and slow support, which can significantly impact their business operations. (2 reviews) - Users experience **delayed support** from Transcend, impacting their ability to resolve issues efficiently for their businesses. (2 reviews) - Expensive (2 reviews) - Users experience **implementation delays** that complicate integration and impact overall business efficiency. (2 reviews) - Users find the **implementation difficulty** with Transcend challenging, particularly regarding integration and required development resources. (2 reviews) - Limited Flexibility (2 reviews) - Technical Issues (2 reviews) ## Transcend Reviews ### 1. Privacy Request Management Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Begina A. | Senior Associate, Regulatory Compliance and Risk Management, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Transcend?** I was easily able to review access for information, deletion, and opt requests sent by customers who want to manage the personal information our business collects on them. **What do you dislike about Transcend?** There was nothing about this tool I disliked nor anything that didn't work properly while utilizing this tool either. **What problems is Transcend solving and how is that benefiting you?** Our Privacy Center utilizes Transcend to maintain these requests and share any data with the customer through encryption, which is a huge benefit for compliance testing purposes. ### 2. recommend using Transcend for orchestration, management and tracking of Data Subject Requests. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Transcend?** it's really easy to set up data silos in Transcend to manage and track data subject requests, especially when you have multiple data stores. Also, you can set up dependencies on the data silos so that the data requests can be processed in order. **What do you dislike about Transcend?** One thing I noticed is the `processed requests` tab under the data silo always errored out when I tried to see the processed requests. **What problems is Transcend solving and how is that benefiting you?** We're using Transcend to manage data compliance requests by our clients. We have different data silos, each of which represents an application data store we own. We then write our own scripts to process those requests per data silo. ### 3. Transcend is changing my life as a customer support agent **Rating:** 5.0/5.0 stars **Reviewed by:** Maria M. | Community Happiness Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2022 **What do you like best about Transcend?** I love how Transcend is one of the most user-friendly tools I use on a daily basis. It is super accurate and the reports are very easy to comprehend. It is also extremely easy to stop the process when the user has made a mistake so it has helped our users a lot by not making the process as difficult as other platforms. **What do you dislike about Transcend?** There is nothing I personally dislike in the product, for me has always worked perfectly. **What problems is Transcend solving and how is that benefiting you?** We are helping users delete their accounts and with Transcend we can see the entire process and the report on the entire process and make changes until a certain part of the process is done. **Official Response from Mike Farrell:** > Hey Maria, thank you for taking the time to write this review! Love to hear that Transcend has made your life a bit easier. Best, Mike CTO and Co-Founder at Transcend ### 4. Great Product & Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Transcend?** It was extremely easy to implement their consent manager. Following the instructions given to us we were able to get it up and running in our staging environment in a few hours, the team at Transcend has been accommodating - they are responsive on our shared Slack channel and over email. **What do you dislike about Transcend?** There have not been any critical pain points that I've encountered yet. **What problems is Transcend solving and how is that benefiting you?** The privacy center has made our life much easier - could not imagine life without it. We were able to achieve expedited compliance and reduce our engineering effort. The consent manager also saved us from a big engineering lift. ### 5. Great Support and Incredibly Flexible **Rating:** 5.0/5.0 stars **Reviewed by:** Saras S. | Senior Manager - Data and Security Privacy, Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2022 **What do you like best about Transcend?** The support team - when we have run into roadblocks, Transcend always comes up with a potential solution **What do you dislike about Transcend?** Haven't yet come across anything we haven't been able to tackle **What problems is Transcend solving and how is that benefiting you?** Automation of RTF, Reporting/Metrics/ appropriate communication to the consumer ### 6. Easy and intuitive platform for our team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Transcend?** Transcend offers a really clean and simple user interface. My team is able to get through thousands of requests a month and the options to complete tasks are straightforward and, again, intuitive. **What do you dislike about Transcend?** It's a really uncomplicated system, however, understanding what each step in the Progress tracker meant did take a bit of learning. The guidelines are pretty clear and easy to understand now. **What problems is Transcend solving and how is that benefiting you?** Transcend has streamlined our team's efforts in taking care of accounts in a quick and efficient manner. We've been able to cut down on time spent working through tickets and supporting people much faster. ### 7. I find Transcend very user friendly and self-explanatory. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2022 **What do you like best about Transcend?** I really like the setup and placement of features. If I ever need additional assistance, the Transcend team is also quick and responsive **What do you dislike about Transcend?** There is nothing I dislike at the moment. **What problems is Transcend solving and how is that benefiting you?** Transcend is personally making privacy requests easier to handle quickly and in an organized fashion. ### 8. Amazing tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2022 **What do you like best about Transcend?** The fact that we are able to check the account deletion status and let the customer know exactly how much time the deletion and erasure of accounts. **What do you dislike about Transcend?** The fact that many times customer request erasure of accounts and the process expires **What problems is Transcend solving and how is that benefiting you?** Transcend is able to perform steps of account deletions on customer behalf and support agents do not need to delete the account on their side. ### 9. Transcend - a comprehensive user friendly deletion software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Transcend?** I really like the ability to be able to access the data silos and interpret remaining data for additional information that is otherwise inaccessible. **What do you dislike about Transcend?** I don't know that I do have anything I dislike about the service. **Recommendations to others considering Transcend:** It's a great product and worth integrating into your systems. **What problems is Transcend solving and how is that benefiting you?** I've been able to solve additional users issues by using the data silos feature and being able to locate information through the remaining data records. ### 10. Great to work with **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2022 **What do you like best about Transcend?** Transcend has been an excellent partner-- Handling their duties swiftly and efficiently, and their support team is fantastic. **What do you dislike about Transcend?** I honestly don't have a single negative thing to say here. They've been wonderful. **What problems is Transcend solving and how is that benefiting you?** We work with Transcend to help with account and data deletion in accordance with the GDPR. I've also worked personally with members of their team to help us solve some tricky edge cases related to account data. ### 11. A great privacy and data tool **Rating:** 5.0/5.0 stars **Reviewed by:** Carina L. | Product support representative, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2022 **What do you like best about Transcend?** I love using Transcend. The system is fully automated and straightforward. I use it all the time for work, from access to deletion requests and more. It's an overall great tool for privacy and data. **What do you dislike about Transcend?** There isn't anything that comes to mind. **Recommendations to others considering Transcend:** I would definitely recommend Transcend for data managing and deletion because it's fast, easy to use and the support is great. **What problems is Transcend solving and how is that benefiting you?** Most of my usage for Transcend is for user deletion requests. Transcend has made the process simpler and faster which leads to great customer satisfaction. **Official Response from Mike Farrell:** > Hi Carina, thanks so much for leaving us a review! Love to hear that we’ve made the user deletion process painless and automated for you. If we can ever help you with anything further, don’t hesitate to let us know. Best, Mike CTO and Co-Founder at Transcend ### 12. Makes Data Compliance easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Transcend?** Easy to use, Good UI, integrated with most enterprise tools, and solid support team. We're overall happy with our decision to use Transcend. **What do you dislike about Transcend?** We have a lot of internal tools that don't directly integrate with Transcend which has slowed us down a bit in terms of leveraging Transcend fully. **What problems is Transcend solving and how is that benefiting you?** Primarily automating our ability to comply with GDPR / CCPA, and more generally manage peoples PII requests. ### 13. Awesome tool to manage privacy features, easy to manage and quick initial set up **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2022 **What do you like best about Transcend?** The best part of Transcend in our case has been the ability of our business teams to fully manage the set up, configuration, workflows, branding and more - all without any involvement from our internal tech teams. **What do you dislike about Transcend?** I don't have any specific dislike. Transcend doesn't solve a huge range of features (at least not that we are using) but for the features it specializes in, it does them excellently. **Recommendations to others considering Transcend:** Transcend has a great support team, and it is very beneficial during setup and throughout the relationship. **What problems is Transcend solving and how is that benefiting you?** We use it to manage/organize incoming customer privacy requests. Automate the workflows behind those requests. And also for displaying our privacy policy and related documents. **Official Response from Mike Farrell:** > Thanks so much for taking the time to review us. Love to hear that the custom branded privacy center has worked well for your team. Please don’t hesitate to reach out if you have any questions or further feedback we can help with! Best, Mike CTO and Co-Founder at Transcend ### 14. Transcend has been an amazing tool and an incredible team to work with during implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Transcend?** The teams responsiveness, the feature adds they continue to make and their wide variety of tools. I would recommend Transcend to anyone looking for a data privacy partner. **What do you dislike about Transcend?** Nothing comes to mind! I have thoroughly enjoyed my experience with the product and the team - and we will continue to work with them **What problems is Transcend solving and how is that benefiting you?** We are using Transcend as our third party data privacy product - it is helping us meet compliance requirements and process data requests. We are also in the process of implementing another one of their tools - the consent manager. ### 15. Transcend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Transcend?** Smooth interface and admin console. Support was helpful with setting up Transcend. I set up the SSO config for this product. I cannot say how this product compares to competitors. **What do you dislike about Transcend?** I don't really have any complaints. The product works as expected. I haven't found anything that could be better and I don't have any thoughts about how the product could improve. **Recommendations to others considering Transcend:** A worthwhile platform **What problems is Transcend solving and how is that benefiting you?** Data visualization/privacy. I am not directly involved with the operation of this app so I can not comment on the financials. It is still new in it's implementation. ### 16. Easy, clean, simple! **Rating:** 5.0/5.0 stars **Reviewed by:** Nick P. | Product Support Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2022 **What do you like best about Transcend?** I enjoy using Transcend as a reference tool as its extremely legible and simple to understand. Additionally, service is prompt and accurate! **What do you dislike about Transcend?** I wish I could integrate Transcend information directly within my Zendesk operations, but that could simply be a ZD limitation. **What problems is Transcend solving and how is that benefiting you?** Transcend allows me to ensure customers their data is secure and is being handeled with utmost care. Simply put, Transcend allows me to do my job with ease! **Official Response from Mike Farrell:** > Hey Nick, thanks so much for writing this review. Love to hear how we’ve made your job easy! Great feedback on the Zendesk integration. I’ve passed this along internally to our product team. Thanks again for sharing your thoughts! Best, Mike CTO and Co-Founder at Transcend ### 17. Transcend has been a great partner and enabled us to be compliant with all CCPA obligations. **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler H. | Associate General Counsel, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2022 **What do you like best about Transcend?** The Transcend privacy portal is great, but even more so, I enjoy their team. They are very thorough and responsive. **What do you dislike about Transcend?** At this point in time, I do not have any dislikes of Transcend. They continue to improve product. **Recommendations to others considering Transcend:** Just take the plunge. You won't regret it. **What problems is Transcend solving and how is that benefiting you?** We have become CCPA compliant with Transcend and have met our other privacy/data sharing obligations, which is critical for a FinTech company. **Official Response from Mike Farrell:** > Hi Tyler, thanks for taking the time to share your thoughts! So glad to hear that we’ve helped you become CCPA compliant – our team is always here to help if you need anything or have further feedback. Best, Mike CTO and Co-Founder at Transcend ### 18. Thorough system with excellent support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2022 **What do you like best about Transcend?** The level of detail and insights provided, along with the excellent support from the Transcend team. **What do you dislike about Transcend?** Nothing to mention as a dislike. It is working fine and we are getting good support. **What problems is Transcend solving and how is that benefiting you?** How to categorize our data flows and cookies more efficiently. Privacy security is on point. ### 19. Powerful tool to streamline Data Subject Requests. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Transcend?** The automated workflow for managing data deletion requests cut down manual work for our operations team. Once everything is set up, there is very little additional oversight needed to keep things running smoothly. **What do you dislike about Transcend?** The integration was a little bit trickier than expected due to our companies unique needs, but the Transcend team was very helpful and responsive to guide us throughout the process and launched many new features to support our personalized use cases. **What problems is Transcend solving and how is that benefiting you?** Keeping up in the changing regulatory environment requires us to pay careful attention to our users' data rights across multiple internal and 3rd party systems, while at the same time ensuring a positive user experience. Transcend has allowed us to outsource many of pain points of this process while allowing enough fine tuning to support our business and brand requirements. **Official Response from Mike Farrell:** > We really appreciate you taking the time to write this review! Great to hear that fully automating your DSAR process has saved your ops team time. Glad we were able to help get your custom integrations up and running as well! If you think of anything else that we can do to improve don’t hesitate to let us know. Best, Mike CTO and Co-Founder at Transcend ### 20. Transcend review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2022 **What do you like best about Transcend?** Transcend and the automation process makes our work more organized and coordinated and let us focus on other goals The tool is easy to use and intuitive **What do you dislike about Transcend?** Frequent technical issues, requests often get stuck in compiling, which in most cases requires help from Transcend team and can't be fixed by our team **What problems is Transcend solving and how is that benefiting you?** Transcend and the automation process makes our work more organized and coordinated and let us focus on other goals Our customers are satisfied with a provided help and almost immediately giving them a solution **Official Response from Mike Farrell:** > Thank you for taking the time to share your review with us! It’s great to hear that we’ve helped free up time so you and your team can focus on other goals. Sorry to hear you’ve had an issue with requests sometimes getting stuck in compiling. We’re continuing to scale our system up everyday and hopefully this should not be a frequent occurrence. Please don’t hesitate to shoot us a note at support@transcend.io if this continues to be a challenge so that we can take a closer look. Thank you again for your feedback! Best, Mike CTO and Co-Founder at Transcend ### 21. Streamlined internal data privacy processes and great user experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Transcend?** Before transcend, our engineering teams tediously manually triaged and completed inbound requests for data privacy from guests. With Transcend, the process is not only more streamlined but saves our teams so much time. **What do you dislike about Transcend?** Nothing of note that our team dislikes about the product, but the product is fairly new and like most, can use improvements to supported integrations, support, etc. **What problems is Transcend solving and how is that benefiting you?** CCPA and GDPR compliancy. Overall Transcend saves our internal and external teams tons of time. ### 22. Streamlined process for data privacy removal **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Transcend?** Transcend is a very easy to use and user-friendly tool for managing erasure of user data through an efficient process. I love how simple and quick it has been to integrate into our services! **What do you dislike about Transcend?** Nothing! It's been a great product so far **What problems is Transcend solving and how is that benefiting you?** Our team is currently using Transcend for user erasure requests. It would've been so much more challenging to build this tool from scratch. Thankfully we didn't have to! ### 23. Pleasant to work with **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Transcend?** Good detailed view of customer request status. Transcend support staff are responsive on Slack. **What do you dislike about Transcend?** Dashboard is a little slow to load different sections of data when looking at individual customer requests **What problems is Transcend solving and how is that benefiting you?** Coordinate the deletion of customer personally identifiable information. Transcend helps us manage this over our microservices and also gives us a centralised place to view and manage these deletion events. ### 24. Easy to use, one-stop shop! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2022 **What do you like best about Transcend?** I love how everything is in the one place with Transcend. GDPR and privacy requests can be handled with ease, and compliance and policies can all be managed centrally in the one place. **What do you dislike about Transcend?** I honestly can't think of something I dislike about Transcend. Everything seems to work pretty seamlessly - at least with the way my company has configured it! **What problems is Transcend solving and how is that benefiting you?** Transcend is helping Pluralsight manage its GDPR compliance and privacy policies. Having all compliance policies in the one place helps staff like myself maintain and update the policies, with instantaneous effect. Using Transcend to manage GDPR helps us respond to and review data deletion and access requests, reducing our risk of non-compliance with GDPR. **Official Response from Mike Farrell:** > Hey, thanks for taking the time to write this review! So glad we’ve been able to help centralize your internal processes and protect against non-compliance. Please don’t ever hesitate to reach out if you have more feedback or questions. Best, Mike CTO and Co-Founder at Transcend ### 25. The security you need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2022 **What do you like best about Transcend?** I work in a large company that has many moving parts and pieces. Trancend allows us to be prepared for anything in the privacy world that may arise in the future. **What do you dislike about Transcend?** It is pretty challenging to think of anything that I dislike about Transcend. **What problems is Transcend solving and how is that benefiting you?** Giving users the power to own their data and control its publication. Allows our team better bandwidth when dealing with new privacy request requirements. **Official Response from Mike Farrell:** > Thanks for taking the time to write up this review! Love to hear that we’ve helped free up bandwidth for your team to focus on your core work, instead of chasing ever-changing laws and regulations. You should check out our blog if you haven’t yet – we frequently publish detailed guides about upcoming regulations, privacy trends and a ton more. Thanks again for your feedback. Best, Mike CTO and Co-Founder at Transcend ### 26. My experience has been good as everything is straightforward and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2022 **What do you like best about Transcend?** I like that overthing is very clear and concise so it is easy to follow the required steps to complete projects **What do you dislike about Transcend?** I dislike that almost everything is white background with simlar fonts. I know that sounds silly but sometimes colored/different font catagories are easier to navigate/locate **What problems is Transcend solving and how is that benefiting you?** Account managing with Opendoor and OSNational. I have realized how beneficial it is with how quickly editing is completed **Official Response from Mike Farrell:** > Hey, thanks for carving out the time to write a review – we appreciate it! Great to hear that you’ve found everything to be clear and easy to follow. We’re in the process of rolling out some visual and UX updates across our products, so definitely keep an eye out for those and don’t hesitate to let us know if you have feedback or further requests! You can always reach us at support@transcend.io. Thanks again for sharing your thoughts. Best, Mike CTO and Co-Founder at Transcend ### 27. Loved the over all features present in it. Makes it easier to navigate through. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Transcend?** Bulk Request Coordinator & Email Templates **What do you dislike about Transcend?** I guess everything is good. Maybe using Transcend down the line I might find something that I may dislike but as of now, it's perfect. **What problems is Transcend solving and how is that benefiting you?** I have not started it using it to solve problems yet. I'm yet to get started. ### 28. Simple and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Transcend?** Transcend currently manages our data deletion requests; it’s a straightforward solution that does what we need it to do! The team has also been rapid and responsive whenever we’ve had questions come up. **What do you dislike about Transcend?** Nothing at the moment! Whenever we've had a new integration that needs set up, it's been a quick and easy process! **What problems is Transcend solving and how is that benefiting you?** Data deletion and erasure requests **Official Response from Mike Farrell:** > Thanks so much for taking the time to review us! Awesome to hear that things have been super smooth for you. Don’t hesitate to let us know if anything comes up that we can help with! Best, Mike CTO and Co-Founder at Transcend ### 29. Flexible system with great service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2022 **What do you like best about Transcend?** Transcend gives us a roadmap to scale our privacy processes across our current business landscape and into the future with mergers and acquisitions. We would have a difficult time tackling privacy without Transcend. Customer service is some of the best I have experienced! **What do you dislike about Transcend?** Not a lot to dislike, it is a newer product that has some quirks but as bugs or issues are found fixes come very quickly. **What problems is Transcend solving and how is that benefiting you?** We are automated our DSAR process with Transcend. The benefit is automation, people are able to focus on their job not on fulfilling DSAR requests. **Official Response from Mike Farrell:** > Thanks for writing this review! Awesome to hear that automation has let people focus on their core jobs and not DSAR fulfillment. If you ever do come across a bug or anything we can help with, don’t hesitate to reach out to us at support@transcend.io. Best, Mike CTO and Co-Founder at Transcend ### 30. I don't have to think about tracking GDPR requests anymore **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2022 **What do you like best about Transcend?** My compliance team has one place to track the completion of requests. We don't have to coordinate in email, slack, JIRA, etc to get it done. **What do you dislike about Transcend?** We have hit a few issues configuring the tool to suit our needs. Transcend supports many different steps in the workflow, so we have needed their help to get things running efficiently. They have been helpful and responsive through our adoption. **Recommendations to others considering Transcend:** If you run into any issues, get help directly from the Transcend team. **What problems is Transcend solving and how is that benefiting you?** GDPR requests are easier to track. We don't worry about violations anymore. **Official Response from Mike Farrell:** > Thanks so much for taking the time to write a review! Great to hear that you aren’t having to worry about GDPR violations anymore; that peace of mind is huge! Sounds like we were able to help you get everything configured to meet your needs, but don’t hesitate to reach out to us at support@transcend.io if there is anything further we can do to help. Best, Mike CTO and Co-Founder at Transcend ### 31. Transparency for the win! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Transcend?** I really appreciate how they stay comitted to their promise of improving customer relationships through respectful and compliant data transparency, consent, and control. **What do you dislike about Transcend?** Nothing really. I really enjoy the company! **What problems is Transcend solving and how is that benefiting you?** Privacy at the forefront, always. ### 32. Transend has worked really well **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2022 **What do you like best about Transcend?** The initiate meetings. Track and manage privacy for all the various states. **What do you dislike about Transcend?** Price and with that said I have nothing to compare the cost of their service. **What problems is Transcend solving and how is that benefiting you?** Allowing customers to opt-out or download their privacy information according to the various state's privacy and regulatory laws. **Official Response from Mike Farrell:** > Hey there, thanks so much for your feedback! Glad to hear that we’ve been able to help you navigate the maze of privacy regulations. Please don’t hesitate to reach out if you have any concerns or questions we can help with! You can always reach us at support@transcend.io. Best, Mike CTO and Co-Founder at Transcend ### 33. Awesome app. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2022 **What do you like best about Transcend?** I like the user-friendly nature of the app. **What do you dislike about Transcend?** None at this time. Everything seems to be working as expected. **What problems is Transcend solving and how is that benefiting you?** Privacy issue. Through the platform, we are ensuring that our company's privacy is up to date. **Official Response from Mike Farrell:** > Thanks for sharing your feedback! Great to hear that you’ve found Transcend easy to use. Happy we can partner up to help you solve your privacy challenges. Best, Mike CTO and Co-Founder at Transcend ### 34. A quick and easy tool to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Guilherme E. | Support specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2022 **What do you like best about Transcend?** The UI is super simple to understand and navigate through. **What do you dislike about Transcend?** There is nothing to dislike about my past interactions. **Recommendations to others considering Transcend:** Just do it **What problems is Transcend solving and how is that benefiting you?** Using transcend to manage and usually delete user data. The process is quick and painless **Official Response from Mike Farrell:** > Hey Guilherme, appreciate you taking the time to review us. Love to hear that you’ve found our UI straightforward! Don’t hesitate to reach out if you have further feedback or there is anything we can do to help. Best, Mike CTO and Co-Founder at Transcend ### 35. Easy Onboard. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Transcend?** Extremely easy to onboard and connect with all of our data platforms. We evaluated multiple other services and Transcend was by far the best option for us. **What do you dislike about Transcend?** Not a lot of cons here. In general, there were some issues with connections at first but it was quickly fixed up with their team **What problems is Transcend solving and how is that benefiting you?** Privacy requests have been automated and it saves our team a lot of time and troubles dealing with our users **Official Response from Mike Farrell:** > Hey, thanks for your review! We’re really proud of how many integrations we support – love to hear that we were able to help automate requests across all your different platforms. You can always check out our full list of over 1,300 pre-built connectors (transcend.io/integrations) if you’re wondering what’s available for your future needs. If you ever have questions or need help don’t hesitate to reach out to us at support@transcend.io. Thanks again for your feedback! Best, Mike CTO and Co-Founder at Transcend ### 36. Easy to integrate and maintain **Rating:** 4.5/5.0 stars **Reviewed by:** Rishabh S. | Engineering Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2022 **What do you like best about Transcend?** Easy to implement API and good customer support **What do you dislike about Transcend?** Documentation could use another walkthrough and refinement **What problems is Transcend solving and how is that benefiting you?** CCPA compliance, data deletion, and data access. **Official Response from Mike Farrell:** > Hi Rishabh, thanks for sharing your feedback! Awesome to hear that you found our API easy to implement. We hear you on the importance of crystal clear documentation – we’re actually in the process of updating our materials right now, so stay tuned for even better resources in the near future. In the meantime, please don’t hesitate to reach out if you have any questions. You can always reach us at support@transcend.io. Best, Mike CTO and Co-Founder at Transcend ### 37. Building a great privacy UX with Transcend **Rating:** 5.0/5.0 stars **Reviewed by:** Frankie B. | Privacy Program Manager / Legal Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2021 **What do you like best about Transcend?** While we were searching for a privacy vendor to automate our DSAR system we came across Transcend and were thoroughly impressed. Transcend took our very hands-on manual process into automation and gave back so many hours in the week to our teams and myself as the Privacy Program Manager. Not only that, we have gotten great feedback from appreciative users (even after deletion!) letting us know how easy the process was to navigate. **What do you dislike about Transcend?** This one is a tough. They are quite responsive and helpful when questions arise so I don't have anything to say here. **Recommendations to others considering Transcend:** Meet with the team and check out the Transcend product on our Privacy Policy page for yourself. **What problems is Transcend solving and how is that benefiting you?** Previously processing requests was a very manual process. Our customer service agents would read through user tickets, flag if it was related to privacy, and send it to us on the legal team. We’d vet the user for authentication purposes and then do a manual internal review to make sure we weren’t required to keep the data for any reason. If we were all set there, we’d pass the request on to our teams and ask them to update data deletion in a spreadsheet. Each of our teams was required to participate—across sales, marketing, engineering, and operations. 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Data Modelling - Recommendations - Workflow Management - Dashboards and Visualizations - Configurable Workflow - Rules-Based Workflow **Functionality** - Data Subject Access Requests - Identity Verification - Privacy Impact Assessments - Data Mapping - automated - Data Discovery - Data Classification - De-identification/pseudonymization - Consent management - Website tracking scanning - Data access governance - Alerts/Notifications - Policy Management - Vendor Risk Management - Audit Management - Customer Data Management - Internal Controls Management - Vulnerability Management - Risk Management - Metadata Management - Data Storage Management - Compliance Management - Sensitive Data Identification - Risk Assessment - Deletion Management **Functionality** - Centralized platform - Tracking - Templates - Workflow - Reporting and analytics **Functionality** - Dashboard - Reporting - Integrations - End-user management - Audit trails - APIs - Mobile SDK - Customizable design - Server-side storage **Functionality** - Auto scans - Auto privacy policy update - Cookie notice report - Easy installation - Reporting **Functionality** - Data visualisation - Process various formats - No-code functionality - Data manipulation - Analytics - Reporting **Functionality** - Structure type - Contextual search - Template algorithms - Custom algorithms - False-positive management - Multiple file and location types - Real-time monitoring - Dashboard - Compliance - Reporting - Data Dictionary Management - Metadata Management - Workflow Management - Compliance Management **Management** - Business Glossary - Data Discovery - Data Profililng - Reporting and Visualization - Data Lineage - Data Visualization **Additional Functionality** - Reporting & Statistics - Single Sign On - Generative AI - Access Controls/Permissions - Automatic Backup - Authentication - Archiving & Retention - HIPAA Compliant - Data Mapping - Security Breach Monitoring - Data Masking - Data Lineage - Collaboration Tools - Data Recovery - Third-Party Integration - Privacy Options - AI Copilot - API - Data Security - Secure Data Storage - Data Subject Requests (DSR/DSAR) - PIA/DPIA - Encryption - GDPR Compliance **Compliance** - Sensitive Data Compliance - Training and Guidelines - Policy Enforcement - Compliance Monitoring - Real-Time Monitoring **Functionality** - Identity Verification - Workflow - DSAR Portal - Reporting and logs **Security** - Access Control - Roles Management - Compliance Management - Deletion Management - Access Controls/Permissions - User Management - Process Management - Audit Management - Metadata Management **Agentic AI - Sensitive Data Discovery** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Third-Party Integrations **Additional Functionality** - Data Visualization - Visual Analytics - Multiple Data Sources - Sensitive Data Identification - Data Import/Export - Trend Analysis - Data Transformation - AI Copilot - Search/Filter - File Sharing - API - Customizable Reports - Dashboard Creation - Forecasting - Reporting/Analytics - Generative AI - Self Service Data Preparation - Data Connectors - Data Mapping - Access Controls/Permissions - Data Extraction - Activity Tracking - Data Cleansing - Drag & Drop - Alerts/Notifications - Publishing/Sharing - Data Synchronization - Big Data Analytics - Ad hoc Query - Data Modeling - AI/Machine Learning **Data Quality** - Data Preparation - Data Distribution - Data Unification **Maintainence** - Data Quality Management - Policy Management - Data Storage Management **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Data Governance** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making - Third-Party Integrations - Active Directory Integration **Additional Functionality** - AI Copilot - Reporting & Statistics - Data Migration - Archiving & Retention - Data Capture and Transfer - Audit Trail - Data Synchronization - Single Sign On - Customizable Reports - Data Profiling - Authentication - Role-Based Permissions - Tagging - Secure Data Storage - Data Security - HIPAA Compliant - SSL Security - Risk Assessment - Data Mapping - Search/Filter - Self Service Portal - Multiple Data Sources - Document Storage - API - Activity Tracking - Automatic Backup - Visual Analytics ## Top Transcend Alternatives - [OneTrust Privacy Automation](https://www.g2.com/products/onetrust-privacy-automation/reviews) - 4.3/5.0 (143 reviews) - [MineOS](https://www.g2.com/products/mineos/reviews) - 4.8/5.0 (233 reviews) - [DataGrail](https://www.g2.com/products/datagrail/reviews) - 4.7/5.0 (204 reviews)