Having an easy to navigate place to collect years of institutional knowledge and be able to make it accessible to everyone in my orginazation. Review collected by and hosted on G2.com.

This could be from my lack of use with the platform, but having a better way to track new hire onboarding would really benefit my organization. If I could create a template of topics to train and it would link to content I've already created, it would help me keep training schedules on track. Review collected by and hosted on G2.com.

I use Trainual to document company processes, onboard new employees, and provide consistent training and policies all in one centralized platform. I really like how easy it is to organize training materials and company processes in one place. The people section, where I can see the org chart and directory, is also a standout feature for me. Plus, the initial setup was pretty easy. Review collected by and hosted on G2.com.

I find the search functionality on Trainual could be better. It can be difficult to quickly find specific information or topics, especially as the content library grows. It would be helpful to have more advanced search filters, like filtering by department, role, tags, or content type. Review collected by and hosted on G2.com.

Trainual is extremely user-friendly and intuitive. New hires pick it up quickly, and experienced staff appreciate the clear layout and searchable content when they need quick refreshers. The ability to embed checklists, multimedia, and quizzes helps ensure that knowledge is retained, not just read, and managers can easily track completion and identify gaps. Review collected by and hosted on G2.com.

Limited customization: branding, fonts, and layout options feel constrained for teams wanting a highly tailored look. Review collected by and hosted on G2.com.

We now have the option to centralize our training in a modern app that supports groups and subject categorization. The UI is easy to follow, and the WYSIWYG editor is excellent, which makes creating and organizing content much more straightforward. Review collected by and hosted on G2.com.

We wish there were a full public API so we could embed the documentation directly into our actual endpoints. It sounds like this is already in the works, so we’re excited to see it roll out. Review collected by and hosted on G2.com.

In our small but mighty firm, we are too busy to repeat ourselves when teaching new skills to a new employee or refreshing an existing employee's skills. Trainual lets us document a process or policy once, and it lets me say, "But did you check Trainual before asking for help?" Now this is the way everyone thinks! I feel like we have added dozens of hours a week to our availability thanks to Trainual, and now we have more time to complete our deep work for clients. My favorite feature is that it allows me to add videos showing my actual clicks and talk through a process, then document it also. This helps the visual learners like me! The service is great too! Review collected by and hosted on G2.com.

Honestly, I have not found a true dislike. If I have an issue, I ask for help and I get it. Review collected by and hosted on G2.com.

I love how easy it is to organize our processes. It is very user friendly and has great user facing look. I love the AI options. I update our information often so I appreciate how quickly I can do that and that a notification goes out to the users about the update. We were using DocSend prior to this and it was so hard to keep track of people's usage. I love the reporting Trainual gives. We will be using the HIPPA template training soon. Overall, very happy with this platform. Review collected by and hosted on G2.com.

I wish each user had a unique generated link to our site. I often hear that the invitee didn't get the email. If I send them a link and it connects to our account, that would be awesome. Review collected by and hosted on G2.com.

Trainual has been a really useful tool for me in my role. I still physically take notes anytime I learn a new process, but I’ve always been the person who types them up afterward in greater detail so I can rely on a more organized, legible version the next time I need to do that task. Trainual gives me one place to store all of those written versions and make them accessible to co-workers and other departments as needed.

Overall, it’s a very functional and genuinely helpful product. I also like being able to customize the formatting, and I enjoy the flow chart feature a lot for visualizing processes. On top of that, recording and embedding screen shares is something I use often, and it makes everything so much simpler.

I haven’t explored the AI features as much as I’d like yet, but I do love picking out cover photos and emojis to customize my modules. I’ve even told my boss I love working in Trainual because it’s basically my only creative outlet in my role—it almost feels like digital scrapbooking. Review collected by and hosted on G2.com.

I don’t have any complaints overall. That said, I’d really like to see a walkthrough or a guided how-to for using the AI tools. I haven’t felt fully comfortable exploring them on my own yet, and some step-by-step guidance would help. To be fair, these may already exist, but I haven't made time to look for them yet. Review collected by and hosted on G2.com.

I use Trainual as our company's main hub to find information, which is especially helpful for onboarding and HR policies. I love that it serves as a 'one stop shop', reducing frequent questions and saving time for both employees and managers. I also enjoy the ability to make content fun by adding GIFs, which makes reading about procedures more enjoyable. The AI feature to change writing styles is fantastic because it keeps our content fluid and coherent, particularly with so many collaborators. Additionally, setting it up was incredibly easy and intuitive; migrating our content required minimal training time. Trainual is user-friendly, reliable, and hardly ever goes down, which makes it an excellent tool for our team. Review collected by and hosted on G2.com.

I have no negative on feedback for Trainual at this time. Review collected by and hosted on G2.com.

We like that it can serve as an all-in-one resource for our team. We have all of our company information and insights hosted in one place, accessible as needed. Review collected by and hosted on G2.com.

It's not always the most accessible from an admin perspective. It would be helpful to have more abilities as an admin like marking specific steps as complete rather than the whole subject. Review collected by and hosted on G2.com.

I just love having an encyclopedia of everything I need to know about my role to refer back to when I need a little help. I think it's good for m supervisor too because then we don't have to bother her with so many questions. Review collected by and hosted on G2.com.

I haven't had any issues that I can recall with Trainual. The only thing I can think is sometimes the info may be outdated, but generally my managers are very good at keeping it updated. Review collected by and hosted on G2.com.