--- title: Trainual Reviews meta\_title: 'Trainual Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1075 reviews by the users' company size, role or industry to find out how Trainual works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 1075 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning --- ### Trainual Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Trainual to be **incredibly easy to use** , streamlining training and improving onboarding processes effectively. [(166 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644483&qs=pros-and-cons#reviews) Users appreciate the **user-friendly design** of Trainual, facilitating easy training management and process updates. [(84 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1642953&qs=pros-and-cons#reviews) Users value the **clarity and ease of Trainual's training system** , ensuring effective onboarding and compliance across teams. [(81 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1642576&qs=pros-and-cons#reviews) Users appreciate the **intuitive and user-friendly features** of Trainual, enhancing training with multimedia and easy updates. [(67 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1642586&qs=pros-and-cons#reviews) Users find Trainual's **intuitive interface** simplifies onboarding and training, enhancing team efficiency and consistency. [(63 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1645021&qs=pros-and-cons#reviews) Users express frustration over **limited features** , wishing for more customization and flexibility in Trainual's platform. [(41 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1642283&qs=pros-and-cons#reviews) Users express concerns over **missing features** and limited customizations, impacting their overall experience with Trainual. [(41 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644589&qs=pros-and-cons#reviews) Users find the **limited customization** options frustrating, impacting efficiency and the overall user experience with Trainual. [(35 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644374&qs=pros-and-cons#reviews) Users face **organizational difficulties** with Trainual, struggling to manage course assignment and hierarchy effectively. [(25 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644900&qs=pros-and-cons#reviews) Users find **poor navigation** within Trainual challenging, leading to confusion and difficulty in locating information efficiently. [(24 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644559&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Trainual ##### 1. Ease of Use Users find Trainual to be **incredibly easy to use** , streamlining training and improving onboarding processes effectively. [ See 166 mentions ](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644483&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great for Building Training Paths and Organizing Processes" What do you like about Trainual? The ability to create a training path with Trainuals The basic outline of pages and steps Organizing by processes and policies Importing a pdf vers ![Kerwin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kerwin B.") KB Kerwin B. Small-Business (50 or fewer emp.) 5.0/5 "Trainual Makes Training Easy and Efficient" What do you like about Trainual? We really like the improved organization of content and how easy it is to track team progress. The platform makes it simple to keep our training mater ##### 2. Simple Users appreciate the **user-friendly design** of Trainual, facilitating easy training management and process updates. [ See 84 mentions ](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1642953&qs=pros-and-cons#reviews) See Related User Reviews ![Brenda T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brenda T.") BT Brenda T. Mid-Market (51-1000 emp.) 5.0/5 "Trainual Makes Success Scalable—and Employees Stay Engaged" What do you like about Trainual? Trainual helps new hires be successful right off the bat, improve time to productivity, and boost engagement. This impacts overall team success. The s ![Abbey S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abbey S.") AS Abbey S. Small-Business (50 or fewer emp.) 4.5/5 "Easy-to-Use Tool for Creating Organized, Great-Looking Staff Training" What do you like about Trainual? I love that it is easy to use and create nice looking and organized training conent for our staff. ##### 3. Training Users value the **clarity and ease of Trainual's training system** , ensuring effective onboarding and compliance across teams. [ See 81 mentions ](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1642576&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great for Building Training Paths and Organizing Processes" What do you like about Trainual? The ability to create a training path with Trainuals The basic outline of pages and steps Organizing by processes and policies Importing a pdf vers ![Andrew A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew A.") AA Andrew A. Small-Business (50 or fewer emp.) 5.0/5 "Perfect for Learning New Processes" What do you like about Trainual? I find that Trainual makes learning the new systems very comprehensible. All the training tools are helpful, and all my coworkers love it too. ##### 4. Features Users appreciate the **intuitive and user-friendly features** of Trainual, enhancing training with multimedia and easy updates. [ See 67 mentions ](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1642586&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Visual, Easy Process Creation with AI Integration and Team Progress Tracking" What do you like about Trainual? very visual, easy to create processes and maneuvering in the system, ai integration, easy to alocate processes to different teams as you create conten SS Shaq S. 5.0/5 "Intuitive Platform with Robust Training Features" What do you like about Trainual? I like Trainual's ease of use and how intuitive it is. I also appreciate the AI features that help me build out the content, the tests, and summarizin ##### 5. Intuitive Users find Trainual's **intuitive interface** simplifies onboarding and training, enhancing team efficiency and consistency. [ See 63 mentions ](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1645021&qs=pros-and-cons#reviews) See Related User Reviews SS Shaq S. 5.0/5 "Intuitive Platform with Robust Training Features" What do you like about Trainual? I like Trainual's ease of use and how intuitive it is. I also appreciate the AI features that help me build out the content, the tests, and summarizin ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 5.0/5 "Engaging Training Experience, But Templates Need Improvement" What do you like about Trainual? Trainual is very impactful in that it allows companies to really structure their SOPs and content creatively and productively. I love that it removes ### 5 Cons or Disadvantages of Trainual ##### 1. Limited Features Users express frustration over **limited features** , wishing for more customization and flexibility in Trainual's platform. [ See 41 mentions ](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1642283&qs=pros-and-cons#reviews) See Related User Reviews MK Mirabai K. Small-Business (50 or fewer emp.) 5.0/5 "Fun and user friendly" What do you dislike about Trainual? Maybe more layout options or the ability to edit the layout of documents. ![Cody T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cody T.") CT Cody T. 3.5/5 "Solid Training Tool with Room for Improvement" What do you dislike about Trainual? I think it’s pretty limiting in the fact that participants can’t upload videos as a test response from their phone or photo library. It would be nice ##### 2. Missing Features Users express concerns over **missing features** and limited customizations, impacting their overall experience with Trainual. [ See 41 mentions ](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644589&qs=pros-and-cons#reviews) See Related User Reviews MK Mirabai K. Small-Business (50 or fewer emp.) 5.0/5 "Fun and user friendly" What do you dislike about Trainual? Maybe more layout options or the ability to edit the layout of documents. ![Cody T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cody T.") CT Cody T. 3.5/5 "Solid Training Tool with Room for Improvement" What do you dislike about Trainual? I think it’s pretty limiting in the fact that participants can’t upload videos as a test response from their phone or photo library. It would be nice ##### 3. Limited Customization Users find the **limited customization** options frustrating, impacting efficiency and the overall user experience with Trainual. [ See 35 mentions ](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644374&qs=pros-and-cons#reviews) See Related User Reviews MK Mirabai K. Small-Business (50 or fewer emp.) 5.0/5 "Fun and user friendly" What do you dislike about Trainual? Maybe more layout options or the ability to edit the layout of documents. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great for Building Training Paths and Organizing Processes" What do you dislike about Trainual? Lack of capability to set default formatting options (most frustrating). Specific examples: I always have to move tables from the center to the left a ##### 4. Organizational Difficulties Users face **organizational difficulties** with Trainual, struggling to manage course assignment and hierarchy effectively. [ See 25 mentions ](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644900&qs=pros-and-cons#reviews) See Related User Reviews ![Abbey S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abbey S.") AS Abbey S. Small-Business (50 or fewer emp.) 4.5/5 "Easy-to-Use Tool for Creating Organized, Great-Looking Staff Training" What do you dislike about Trainual? I sometimes have a hard time creating training that is general for multiple departments, without having it duplicated. This causes me to have multiple ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 5.0/5 "Engaging Training Experience, But Templates Need Improvement" What do you dislike about Trainual? Downsides of Trainual are the disorganized templates. They seem to be all over the place and use too many GIFS within them. A major downside the the i ##### 5. Poor Navigation Users find **poor navigation** within Trainual challenging, leading to confusion and difficulty in locating information efficiently. [ See 24 mentions ](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644559&qs=pros-and-cons#reviews) See Related User Reviews SS Shaq S. 5.0/5 "Intuitive Platform with Robust Training Features" What do you dislike about Trainual? The flowcharts and tables are difficult to use. Flowcharts are not intuitive like standard flowcharts so it is difficult to create a decision tree. Th TM Taylor M. Mid-Market (51-1000 emp.) 3.5/5 "Inviting Look and Smart AI Search, but Editing and Training Navigation Need Work" What do you dislike about Trainual? The editing can be rough. I can't place pictures side by side. The fact that it takes you to the first subject in a training instead of to the outline ![Amanda R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda R.") AR Amanda R. REACH Partner | Certified Practitioner Small-Business (50 or fewer emp.) 4/8/2026 "Game-Changer for Standardized Employee Training" 5/5 What do you like best about Trainual? I love that Trainual combines knowledge management and training, meaning all the business's collective knowledge is held in one place and is actually usable. It's also our business's Google, where everything is searchable, and team members can search in their own language. As a founder, I find it game-changing that team members ask Trainual every time they have a question. The initial setup was so easy and highly intuitive. Review collected by and hosted on G2.com. What do you dislike about Trainual? Nothing. It's a winner all round. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? I use Trainual as our business's operational manual, ensuring consistent outcomes by guiding team members to excellence. It manages our collective knowledge, turns it into training, and acts as a searchable resource in any language, reducing the need for repeated inquiries. Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-12604293/official_response/edit) No dislikes and a team that goes to Trainual before asking around — that is music to our ears. So glad it's been a win from day one, and thank you for sharing! Validated ReviewerSource: G2 invite on behalf of seller ![Kelly D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelly D.") KD Kelly D. Office Manager Small-Business (50 or fewer emp.) 7/9/2026 "Amazing Performance with Easy-to-Use Functionality" 5/5 What do you like best about Trainual? The ease of use and functionality of the software Review collected by and hosted on G2.com. What do you dislike about Trainual? nothing as of yet perfmance is amazing ' Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? It has allowed us to develop processes and ensure everyone knows where they are Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-13085617/official_response/edit) Kelly, thanks so much for the positive review and being part of the Trainual community! Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Yola S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yola S.") YS Yola S. Internal Sales Agent / Company Concierge Small-Business (50 or fewer emp.) 10/2/2025 "So Helpful To Keep All Of Our Procedures and Learning Tools In One Place!!" 5/5 What do you like best about Trainual? I really appreciate having all of our learning materials and procedures organized in a single location. I also like how everything is divided into clear sections, which makes it very straightforward to use. Overall, it's extremely user-friendly! Review collected by and hosted on G2.com. What do you dislike about Trainual? I honestly haven't encountered any drawbacks so far; it has worked wonderfully for our team. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? Previously, all of our Standard Operating Procedures, training videos, and checklists were scattered across various folders, making it difficult to keep track of everything. Now, everything is organized in one place, which has saved us a significant amount of time and effort since we no longer have to search through countless files. Additionally, we are able to upload videos for training and onboarding, which has further streamlined our processes. Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-11757664/official_response/edit) This is so great to hear! We’re thrilled Trainual’s helped bring everything together in one easy, organized place and saved your team time. Love hearing it’s been smooth and user-friendly all around! Thank you so much for being part of the Trainual community. 1/5/2026 Current UserValidated ReviewerSource: Organic ![Colton C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Colton C.") CC Colton C. Operations Manager Small-Business (50 or fewer emp.) 2/3/2026 "Excellent Customization for Building Training Modules from Scratch" 5/5 What do you like best about Trainual? The customization options are excellent. I can fully develop my own training modules from scratch while also taking advantage of Trainual’s built-in features to streamline and enhance the process. Review collected by and hosted on G2.com. What do you dislike about Trainual? The inability to upload videos directly (without using an iframe) is limiting, and the system can be a bit laggy and finicky at times. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? Trainual has helped make our training processes more streamlined and efficient, and it’s been easier to keep everything organized and consistent. Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-12301406/official_response/edit) Awesome to hear you're building training from the ground up and enjoying the customization. Thanks for calling out video uploads, we have hosted video options so you can upload directly instead of using an iframe. If you want to learn more our support team is always willing to help! We appreciate your feedback on performance and will be sure to get this in front of our product team. 4/9/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jhan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jhan G.") JG Jhan G. animdor Small-Business (50 or fewer emp.) 7/15/2026 "Easy access to courses and knowledge" 4.5/5 What do you like best about Trainual? The ease of accessing courses and knowledge. Review collected by and hosted on G2.com. What do you dislike about Trainual? Its interface and its navigability revolve around that. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? Resolve the need to acquire knowledge easily in work environments. Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-13113039/official_response/edit) So glad Trainual has been easy to use and accessible for you and your team. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Small-Business (50 or fewer emp.) 2/13/2026 "Visual, Easy Process Creation with AI Integration and Team Progress Tracking" 5/5 What do you like best about Trainual? very visual, easy to create processes and maneuvering in the system, ai integration, easy to alocate processes to different teams as you create content for their specific needs based on their roles. Easy to include images, documents etc in the process you are working on. Good for keeping track of your team's progress on the use of trainual. Review collected by and hosted on G2.com. What do you dislike about Trainual? it would be great to see in the "Content' our companies content split into different groups based on departments, for example everything that is for the Operations department in one bucket, anything for HR in another, and see a 'glossary' of every process related to each department and how many processes are available in each department. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? it really is helping us train better our team, share information that they must know, it also helps our on boarding to new employees. Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-12358364/official_response/edit) We're so excited to hear how much you’re using Trainual — especially the visuals, AI tools, and role-based training. We have an option to filter by departments in the content tab, our support team would happily show you how to set this up. The idea of a glossary-style view is a really smart suggestion too, we'll be sure to send this to our product team. We are so glad Trainual’s helping with onboarding and keeping everyone on track! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sarah A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah A.") SA Sarah A. Co-Founder ; CEO Mid-Market (51-1000 emp.) 7/28/2025 "A Game-Changer for Policy and Procedure Management" 5/5 What do you like best about Trainual? I love Trainual's intuitive design, which has been instrumental in helping me organize my thoughts and create policies and procedures with ease. The ability to insert multimedia elements such as pictures and videos has added significant value, enhancing the clarity and engagement of the materials I develop. I am particularly impressed with the AI integration, which saves time and effort by translating and adjusting tones effortlessly. This feature has been incredibly useful, streamlining communication and training processes. The straightforward setup, thanks to the helpful assistance from the team, made the initial adoption smooth and stress-free. Additionally, Trainual has resolved 80% of my former challenges in maintaining consistency and accessibility of information, which previously plagued my team when using word documents and Google Drive. Recognizing if team members have accessed and responded to materials is also a valuable benefit. Ultimately, Trainual's ability to save time and effort in training and creating company procedures has made it an indispensable tool, and its profound impact is why I constantly recommend it to others. My admiration for the developers is immense, as their platform has truly revolutionized my workflow. Review collected by and hosted on G2.com. What do you dislike about Trainual? I don't like the current search functionality in Trainual. It's difficult to search for information by keywords effectively. People have different ways of phrasing topics, and as it stands, it's challenging to locate the necessary information. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? I use Trainual to organize and streamline the creation of company policies and procedures. It solved my team's issues with accessing information, consistency, and onboarding, saving us significant time and effort. Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-11442084/official_response/edit) We may have just screamed reading this review. 😂 So glad Trainual’s hitting the mark for your whole team, from the cleaning crew to the CEO! Appreciate the heads-up on search and Arabic AI, we'll definitely make our product team aware of your feedback. Thanks for being such a great part of the Trainual community. 11/4/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Gene M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gene M.") GM Gene M. Mid-Market (51-1000 emp.) 4/24/2026 "Effortless SOP Management, Highly Recommend" 5/5 What do you like best about Trainual? I use Trainual for creating a SOP and training Wiki, and it has simplified the process and really streamlined our library. I love the ease of use and the clean and nice presentation that it offers. I also enjoy how easy it is to customize and display instructions. The initial setup was very easy, and we converted quite simply. Review collected by and hosted on G2.com. What do you dislike about Trainual? I wish adding video was simpler. Make it easier to link from different outside sources, perhaps allow small video hosting in app with unique permissions. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? Trainual simplified the process and streamlined our library. I love the ease of use and the clean, nice presentation. Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-12687099/official_response/edit) Thank you so much for the thoughtful review, we're so happy to hear Trainual has been user friendly and helpful to you and your team. We hear you on videos and have recently made some updates! Our support team would be happy to walk through these options with you to find what works best. Validated ReviewerSource: G2 invite on behalf of seller ![Marni R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marni R.") MR Marni R. Head of People Mid-Market (51-1000 emp.) 11/19/2024 "The Perfect Pick!" 5/5 What do you like best about Trainual? I searched for a very long time for a 'playbook' platform to use for our company as our last one let us down hard by losing our data when renewing our contract. From the beginning, Trainual looked easy to use as well as professional, but simple and had a 'fun' aspect which was important in getting employees to WANT to use the platform, not only need to use it. The onboarding process was incredible and the Implementation Specialist who guided me through the first couple weeks of using the platform was really wonderful and patient with me while I learned the features and benefits to using Trainual. Our company has a friendly competition between departments to see who can get through the content as and when it comes out within a specific time frame and it's now normal for everyone to search on Trainual prior to asking a colleague for assistance - love it! It was easy for employees to access Trainual and it's intuitive interface as well as multiple features makes it a perfect pick for us. The Trainual community forum is also really helpful and informative and a cool added feature that I wasn't sure I'd make use of, but I do and I see the value in it. The Trainual Team is also always innovating and being creative with their features as well as asking for user imput which is so valuable and makes us feel seen and heard with our concerns/ideas. We have now been using Trainual for almost 2 years and I am so so glad that I found it - I will not be looking for a new platform any time soon! Review collected by and hosted on G2.com. What do you dislike about Trainual? Nothing - everything about the platform is truly wonderful! Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? Trainual provides an all-in-one platform for us to use across departments for policies (and policy acknowledgements/e-signatures) as well as ongoing training and onboarding. Trainual is hugely beneficial as there is now a standard training that the every single person receives to ensure that all new starters have the same opportunity as each other. We are constantly updating and improving our processes and with Trainual, we're able to effectively send them out to the whole company so that everyone is aware and able to access the content easily. Review collected by and hosted on G2.com. Show More Response from Ben Lofrumento of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-10532138/official_response/edit) Hi Marni, Thank you for sharing your detailed review of Trainual! It’s wonderful to hear about your positive experience with the platform, particularly its user-friendly design and engaging onboarding process. It's exciting that your team has embraced it, turning learning into a friendly competition that fosters collaboration and knowledge-sharing across departments. We appreciate your concerns regarding the transition to your Customer Success Manager and any delays you experienced. Ensuring consistent support is crucial, and we're glad to hear that the integration issue has been resolved to your satisfaction. If you have any suggestions for improvements or features you’d like to see in the future, we’d love to hear your feedback! Thank you again for your insights, and best wishes as you continue to use our platform! 10/31/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite PA Peggy A. Director of Business Improvement Mid-Market (51-1000 emp.) 5/14/2025 "Easy to use and great AI customization" 5/5 What do you like best about Trainual? It is very easy to use and has great AI features! All of the add in's are great- you can start with the basics and give it a tone, or captivating pictures with great ease. The AI is really amazing and you work with it right there while you are creating content. I also really enjoy the mobile app- completing trainings is extremely easy to use while on the go. Review collected by and hosted on G2.com. What do you dislike about Trainual? Not many. I am sure I have not explored all the options available to me. There were a few things that came up but Trainuel seems to iterate and update based on customer feedback often. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? Tracking completions of education required. I don't have to spend time hunting this information down, which is very beneficial. In general it is a great house for all our training material and getting the same information out to multiple people with the ability to update it and organize it in one platform. Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-11170864/official_response/edit) Thanks so much for the awesome review! We’re thrilled to hear you're enjoying the AI features and how easy it is to build engaging content—from tone to visuals—right in the moment. And we love that the mobile app is making training on the go a breeze. 📱 Also, you're spot on—we’re always listening and iterating based on feedback, so we appreciate you noticing that! 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