--- title: Trainual Reviews meta\_title: 'Trainual Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1075 reviews by the users' company size, role or industry to find out how Trainual works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 1075 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning --- ### Trainual Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Trainual to be **incredibly easy to use** , streamlining training and improving onboarding processes effectively. [(166 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644483&qs=pros-and-cons#reviews) Users appreciate the **user-friendly design** of Trainual, facilitating easy training management and process updates. [(84 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1642953&qs=pros-and-cons#reviews) Users value the **clarity and ease of Trainual's training system** , ensuring effective onboarding and compliance across teams. [(81 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1642576&qs=pros-and-cons#reviews) Users appreciate the **intuitive and user-friendly features** of Trainual, enhancing training with multimedia and easy updates. [(67 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1642586&qs=pros-and-cons#reviews) Users find Trainual's **intuitive interface** simplifies onboarding and training, enhancing team efficiency and consistency. [(63 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1645021&qs=pros-and-cons#reviews) Users express frustration over **limited features** , wishing for more customization and flexibility in Trainual's platform. [(41 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1642283&qs=pros-and-cons#reviews) Users express concerns over **missing features** and limited customizations, impacting their overall experience with Trainual. [(41 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644589&qs=pros-and-cons#reviews) Users find the **limited customization** options frustrating, impacting efficiency and the overall user experience with Trainual. [(35 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644374&qs=pros-and-cons#reviews) Users face **organizational difficulties** with Trainual, struggling to manage course assignment and hierarchy effectively. [(25 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644900&qs=pros-and-cons#reviews) Users find **poor navigation** within Trainual challenging, leading to confusion and difficulty in locating information efficiently. [(24 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644559&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Trainual ##### 1. Ease of Use Users find Trainual to be **incredibly easy to use** , streamlining training and improving onboarding processes effectively. [ See 166 mentions ](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644483&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great for Building Training Paths and Organizing Processes" What do you like about Trainual? The ability to create a training path with Trainuals The basic outline of pages and steps Organizing by processes and policies Importing a pdf vers ![Kerwin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kerwin B.") KB Kerwin B. Small-Business (50 or fewer emp.) 5.0/5 "Trainual Makes Training Easy and Efficient" What do you like about Trainual? We really like the improved organization of content and how easy it is to track team progress. The platform makes it simple to keep our training mater ##### 2. Simple Users appreciate the **user-friendly design** of Trainual, facilitating easy training management and process updates. [ See 84 mentions ](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1642953&qs=pros-and-cons#reviews) See Related User Reviews ![Brenda T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brenda T.") BT Brenda T. Mid-Market (51-1000 emp.) 5.0/5 "Trainual Makes Success Scalable—and Employees Stay Engaged" What do you like about Trainual? Trainual helps new hires be successful right off the bat, improve time to productivity, and boost engagement. This impacts overall team success. The s ![Abbey S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abbey S.") AS Abbey S. Small-Business (50 or fewer emp.) 4.5/5 "Easy-to-Use Tool for Creating Organized, Great-Looking Staff Training" What do you like about Trainual? I love that it is easy to use and create nice looking and organized training conent for our staff. ##### 3. Training Users value the **clarity and ease of Trainual's training system** , ensuring effective onboarding and compliance across teams. [ See 81 mentions ](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1642576&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great for Building Training Paths and Organizing Processes" What do you like about Trainual? The ability to create a training path with Trainuals The basic outline of pages and steps Organizing by processes and policies Importing a pdf vers ![Andrew A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew A.") AA Andrew A. Small-Business (50 or fewer emp.) 5.0/5 "Perfect for Learning New Processes" What do you like about Trainual? I find that Trainual makes learning the new systems very comprehensible. All the training tools are helpful, and all my coworkers love it too. ##### 4. Features Users appreciate the **intuitive and user-friendly features** of Trainual, enhancing training with multimedia and easy updates. [ See 67 mentions ](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1642586&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Visual, Easy Process Creation with AI Integration and Team Progress Tracking" What do you like about Trainual? very visual, easy to create processes and maneuvering in the system, ai integration, easy to alocate processes to different teams as you create conten SS Shaq S. 5.0/5 "Intuitive Platform with Robust Training Features" What do you like about Trainual? I like Trainual's ease of use and how intuitive it is. I also appreciate the AI features that help me build out the content, the tests, and summarizin ##### 5. Intuitive Users find Trainual's **intuitive interface** simplifies onboarding and training, enhancing team efficiency and consistency. [ See 63 mentions ](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1645021&qs=pros-and-cons#reviews) See Related User Reviews SS Shaq S. 5.0/5 "Intuitive Platform with Robust Training Features" What do you like about Trainual? I like Trainual's ease of use and how intuitive it is. I also appreciate the AI features that help me build out the content, the tests, and summarizin ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 5.0/5 "Engaging Training Experience, But Templates Need Improvement" What do you like about Trainual? Trainual is very impactful in that it allows companies to really structure their SOPs and content creatively and productively. I love that it removes ### 5 Cons or Disadvantages of Trainual ##### 1. Limited Features Users express frustration over **limited features** , wishing for more customization and flexibility in Trainual's platform. [ See 41 mentions ](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1642283&qs=pros-and-cons#reviews) See Related User Reviews MK Mirabai K. Small-Business (50 or fewer emp.) 5.0/5 "Fun and user friendly" What do you dislike about Trainual? Maybe more layout options or the ability to edit the layout of documents. ![Cody T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cody T.") CT Cody T. 3.5/5 "Solid Training Tool with Room for Improvement" What do you dislike about Trainual? I think it’s pretty limiting in the fact that participants can’t upload videos as a test response from their phone or photo library. It would be nice ##### 2. Missing Features Users express concerns over **missing features** and limited customizations, impacting their overall experience with Trainual. [ See 41 mentions ](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644589&qs=pros-and-cons#reviews) See Related User Reviews MK Mirabai K. Small-Business (50 or fewer emp.) 5.0/5 "Fun and user friendly" What do you dislike about Trainual? Maybe more layout options or the ability to edit the layout of documents. ![Cody T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cody T.") CT Cody T. 3.5/5 "Solid Training Tool with Room for Improvement" What do you dislike about Trainual? I think it’s pretty limiting in the fact that participants can’t upload videos as a test response from their phone or photo library. It would be nice ##### 3. Limited Customization Users find the **limited customization** options frustrating, impacting efficiency and the overall user experience with Trainual. [ See 35 mentions ](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644374&qs=pros-and-cons#reviews) See Related User Reviews MK Mirabai K. Small-Business (50 or fewer emp.) 5.0/5 "Fun and user friendly" What do you dislike about Trainual? Maybe more layout options or the ability to edit the layout of documents. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great for Building Training Paths and Organizing Processes" What do you dislike about Trainual? Lack of capability to set default formatting options (most frustrating). Specific examples: I always have to move tables from the center to the left a ##### 4. Organizational Difficulties Users face **organizational difficulties** with Trainual, struggling to manage course assignment and hierarchy effectively. [ See 25 mentions ](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644900&qs=pros-and-cons#reviews) See Related User Reviews ![Abbey S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abbey S.") AS Abbey S. Small-Business (50 or fewer emp.) 4.5/5 "Easy-to-Use Tool for Creating Organized, Great-Looking Staff Training" What do you dislike about Trainual? I sometimes have a hard time creating training that is general for multiple departments, without having it duplicated. This causes me to have multiple ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 5.0/5 "Engaging Training Experience, But Templates Need Improvement" What do you dislike about Trainual? Downsides of Trainual are the disorganized templates. They seem to be all over the place and use too many GIFS within them. A major downside the the i ##### 5. Poor Navigation Users find **poor navigation** within Trainual challenging, leading to confusion and difficulty in locating information efficiently. [ See 24 mentions ](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644559&qs=pros-and-cons#reviews) See Related User Reviews SS Shaq S. 5.0/5 "Intuitive Platform with Robust Training Features" What do you dislike about Trainual? The flowcharts and tables are difficult to use. Flowcharts are not intuitive like standard flowcharts so it is difficult to create a decision tree. Th TM Taylor M. Mid-Market (51-1000 emp.) 3.5/5 "Inviting Look and Smart AI Search, but Editing and Training Navigation Need Work" What do you dislike about Trainual? The editing can be rough. I can't place pictures side by side. The fact that it takes you to the first subject in a training instead of to the outline ![Aliyah H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aliyah H.") AH Aliyah H. Contact Center Supervisor Mid-Market (51-1000 emp.) 6/10/2026 "Central Knowledge Hub with a Time-Saving AI SOP Builder" 5/5 What do you like best about Trainual? I use one system as a central knowledge hub to organize information across departments. The AI feature for building SOPs is also great, because it saves time and makes it easier to manage everything. Review collected by and hosted on G2.com. What do you dislike about Trainual? Being limited in uploads. Some of our files have 5+ pdf's. It would be great to upload and then organize vs organizing as we upload. Will there be a bulk upload option in the future? Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? Trainual is solving the need for leadership proximity and reducing tribal knowledge. Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-12946073/official_response/edit) One central hub for everything across departments — that is music to our ears. The bulk upload feedback is a great callout and we've already sent it to our product team. Thanks for sharing! Current UserValidated ReviewerSource: Organic ![Josiah D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josiah D.") JD Josiah D. Learning and Development Specialist Mid-Market (51-1000 emp.) 2/2/2024 "Intuitive Learning Management System" 4/5 What do you like best about Trainual? Trainual has implemented several tools and data components that have streamlined employee onboarding and tracking. First off, Training Paths have simplified content assignment. With a custom template, I know each employee is getting access to the correct content, in the order it was designed for. Secondly, Trainual has updated the ability to review content completion and resetting previous completions as needed. Review collected by and hosted on G2.com. What do you dislike about Trainual? Sometimes there are updates that I wasn't aware of, requiring me to figure out its implementation on my own. Trainual University is a helpful too, but it seems like some updates slip through the cracks on guiding users on how to best use them. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? Trainual has allowed us to streamline training and relaying information companywide. This opportunity has connected the company despite being in multiple locations. It has allowed for consistent communication and equitable access to materials and information. Review collected by and hosted on G2.com. Show More Response from Mallory Glessner of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-9170117/official_response/edit) Thanks for sharing your feedback, Josiah! So glad to hear that you've enjoyed your time using Trainual and working with our team. We hear you on feature updates and are actively working on new ways to make this process smoother and easier for all. Here if you need anything - we appreciate you so much! 2/10/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 7/23/2026 "Intuitive UI for Videos and Screenshots with Smooth Performance" 4/5 What do you like best about Trainual? The UI is very intuitive and works very well in integrating videos, screenshots, and formatting. I rarely run into issues with loading times and find that the training courses can store a lot of information. Review collected by and hosted on G2.com. What do you dislike about Trainual? Sometimes, the home page is difficult to navigate to find the courses that I need, so a redesign on the search and organization of those would be helpful. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? It's a great resource for training and onboarding new people as we can keep all the info in one place and easily accessible. It's also easy to any trainings that I would need Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-13151821/official_response/edit) Really glad the performance and content experience have been smooth! The home page navigation feedback is a helpful callout and we'll make sure it gets to the right people. Thanks for sharing! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Billy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Billy G.") BG Billy G. Owner/Manager/Veterinarian Veterinary Small-Business (50 or fewer emp.) 4/21/2026 "Great UX, Smooth Payroll Integration, and Helpful Human Support" 4.5/5 What do you like best about Trainual? Great UX for both creators and users compared to other documentation platforms I've tried. It integrates with our payroll system, making user provisioning quick and easy for me. The support team is great, and its nice to chat with real humans when I need it. AI features make it easy for users to find the answers they're looking for. Review collected by and hosted on G2.com. What do you dislike about Trainual? I'd love to see user-defined templates to help us standardize our content formats. I can already set defaults for font, color, etc, let's just take it a step further. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? Consistency is crucial in our business, and Trainual helps build consistency into training and execution. Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-12664867/official_response/edit) The "real humans" comment about our support team genuinely made us smile, this call out means everything to the team. Glad the payroll integration and AI search are making life easier — and the user-defined templates idea is a great one. Passing it along! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SC Sonam C. Head of Finance and Governance Mid-Market (51-1000 emp.) 10/28/2025 "Efficient Training with Some Flexibility Challenges" 4.5/5 What do you like best about Trainual? I really appreciate how Trainual saves time by reducing the need for in-person training. Staff can self-train using clear information on systems and processes, ensuring consistency and saving time on onboarding and new processes. I value Trainual's structured playbooks, step-by-step process documentation, and onboarding paths the most. They make it easy for staff to self-train, ensure consistency, and reduce the need for in-person training. Additionally, the initial setup was straightforward and easy to follow. Although it took some time to upload and document processes, the platform itself was intuitive and simple to implement. Review collected by and hosted on G2.com. What do you dislike about Trainual? Updating and editing content can feel time-consuming at times, and the platform can be a bit rigid when processes change frequently. More flexibility and faster editing would improve the experience. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? Trainual saves time by reducing the need for in-person training with clear, structured information and playbooks, enabling staff to self-train. This ensures consistency and simplifies onboarding and process updates. Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-11874822/official_response/edit) Love hearing this — thank you! It’s awesome to know Trainual’s helping you keep everything in one place and making onboarding a breeze. Totally hear you on the editing side — quicker, smoother updates are something we’re actively improving. Appreciate you taking the time to share your experience! 1/14/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Emma R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma R.") ER Emma R. Mid-Market (51-1000 emp.) 4/16/2026 "Streamlined Onboarding with Custom Learning Paths" 4/5 What do you like best about Trainual? I appreciate the ability to build custom learning path templates in Trainual, making managing new hire training much easier for me. The course builder is easy to use and efficient, allowing me to quickly make a course and set up a templated learning path that I can easily assign to new hires. This is really valuable because I'm very busy managing new hire training. Additionally, the initial setup was very easy, and the support was helpful. Review collected by and hosted on G2.com. What do you dislike about Trainual? I find the organization aspect lacking. I would love to be able to make folders to better organize content instead of organizing it by user group. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? I use Trainual for easy access to sales onboarding materials. It provides clear learning paths for new hires and customizable learning journeys. The course builder is easy and efficient, allowing me to quickly set up templated learning paths. Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-12642061/official_response/edit) Really glad the course builder and learning path templates are saving you time — we know how much is on your plate managing new hire training. Folder-based organization is a great callout and we'll make sure it gets to our product team. Thanks for being part of the Trainual community! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ashley L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley L.") AL Ashley L. Office Clerk Small-Business (50 or fewer emp.) 4/16/2026 "Revolutionized Our Onboarding Process" 5/5 What do you like best about Trainual? I use Trainual to help train our team and assist in onboarding. It's helped us avoid constantly repeating ourselves, as any question a new hire has is already answered through Trainual. I like how easy it is to use and how customizable it is, allowing us to match our company needs and eliminate the repetition of information. The initial setup was super simple, and I even started it without having to watch the tutorial videos. Review collected by and hosted on G2.com. What do you dislike about Trainual? The only issue I have ever had is with uploading videos. I wish I could just drag and drop videos into the document, but instead I usually post it on YouTube and add in the link. I wish that I could integrate ServiceTitan and ServiceChannel. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? Trainual helps reduce repetitive explanations by answering new hire questions and matches our company needs with easy customization. Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-12642139/official_response/edit) This is music to our ears! We appreciate the feedback on video upload and will be sure to pass this to our product team. Thank you for the thoughtful words. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Tosha L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tosha L.") TL Tosha L. Business Systems Analyst Mid-Market (51-1000 emp.) 3/18/2026 "A Solid Start to Organizing the Chaos" 5/5 What do you like best about Trainual? It’s really easy to use and didn’t take much effort to get started. The layout is clean, so you’re not constantly explaining it to people. We haven’t fully rolled it out yet, but even in limited use it’s been helpful having processes in one place instead of scattered everywhere. Also, their customer support is top-notch—quick, helpful, and easy to work with. Review collected by and hosted on G2.com. What do you dislike about Trainual? There are a lot of features, which is nice, but it can feel like more than you need when you’re still figuring out your structure. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? It’s giving us a central place for SOPs, documentation, and all the “how do we do this again?” type stuff that used to live in people’s heads or scattered files. It’s also been a bit of a nudge (in a good way) for long-tenured managers to actually document their processes instead of relying on memory or verbal handoffs. That alone is making things more consistent and a lot easier to pass on to others. Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-12505485/official_response/edit) Thank you for such a real (and relatable) take! Getting everything out of people’s heads and into one place is a huge win, and we love that Trainual’s helping make that happen. Totally get how it can feel like a lot at first, too — that’s something we see as teams build their structure. We really appreciate you being part of the Trainual community! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Shawn M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shawn M.") SM Shawn M. Chief Strategy Officer (CSO) Small-Business (50 or fewer emp.) 4/16/2026 "Flexible Training Platform with Customizable Features" 5/5 What do you like best about Trainual? I love the flexibility of Trainual. I can include various types of content like videos, documents, written text, and more, which really helps accommodate different learning styles among my staff. It's nice to have a platform where I can share materials that everyone can use regardless of how they learn best. Trainual also allows me to see exactly how much my team has accomplished, tracking the percentage of training completed, which is very helpful for us. The initial setup was super simple, at least from my perspective. Review collected by and hosted on G2.com. What do you dislike about Trainual? Nothing to report Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? I use Trainual to onboard new agents efficiently, providing comprehensive training and retraining options. It supports various learning styles with videos, documents, texts, and audio, ensuring everyone can access information. The progress tracking feature is very helpful to see what percentage of training is completed. Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-12644080/official_response/edit) Nothing to report on dislikes — love to see it! Glad the flexibility and progress tracking are making a real difference for your team. Thanks for being part of the Trainual community! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kerwin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kerwin B.") KB Kerwin B. Customer Service Specialist Transportation/Trucking/Railroad Small-Business (50 or fewer emp.) 2/22/2024 "Trainual Makes Training Easy and Efficient" 5/5 What do you like best about Trainual? We really like the improved organization of content and how easy it is to track team progress. The platform makes it simple to keep our training materials updated and ensures everyone stays on the same page. Review collected by and hosted on G2.com. What do you dislike about Trainual? It would be great to see more customization options and deeper reporting features in the future to help teams get more insights from their training data. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? Trainual solves the problem of scattered, disorganized training materials by providing a centralized platform for creating, organizing, and delivering training content. This benefits me by saving time and effort in onboarding new team members, ensuring consistency in training across the organization, and enabling easy access to resources for continuous learning and development. Review collected by and hosted on G2.com. Show More Response from Mallory Glessner of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-9328891/official_response/edit) Hey Kerwin! Appreciate you sharing your feedback. Stoked to hear Trainual is making your company training more efficient and enjoyable (dare we say more fun?!). We have grown our product to meet customers of larger sizes, but take pride in how well we still serve smaller organizations. If ever you feel like you need coaching or support on simple best practices for a smaller company - we have folks chomping at the bit ready to help you lock in your A-game strategy. Just reach out. Appreciate you taking the time here! 3/9/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Top-Rated Alternatives [ ![TalentLMS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TalentLMS") TalentLMS 4.6/5(805) ](https://www.g2.com/products/talentlms/reviews) [ ![Whale](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Whale") Whale 4.8/5(203) ](https://www.g2.com/products/whale/reviews) [ ![Coassemble](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Coassemble") Coassemble 4.6/5(173) ](https://www.g2.com/products/coassemble/reviews) [ View All Alternatives ](https://www.g2.com/products/trainual/competitors/alternatives) ##### Categories on G2 [Onboarding](https://www.g2.com/categories/onboarding-software)[Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems)[Training Management Systems](https://www.g2.com/categories/training-management-systems) [Onboarding](https://www.g2.com/categories/onboarding-software)[Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems)[Training Management Systems](https://www.g2.com/categories/training-management-systems)[Standard Operating Procedures](https://www.g2.com/categories/standard-operating-procedures)[Sales Training and Onboarding](https://www.g2.com/categories/sales-training-and-onboarding) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top rated Product Information Management apps](https://www.g2.com/discussions/top-rated-product-information-management-apps)[What implementation timeline and disruption risk do teams face with quote to cash consulting engagements in regulated industries?](https://www.g2.com/discussions/what-implementation-timeline-and-disruption-risk-do-teams-face-with-quote-to-cash-consulting-engagements-in-regulated-industries)[What agency management software has the best policy tracking and commission calculation capabilities for independent brokers?](https://www.g2.com/discussions/what-agency-management-software-has-the-best-policy-tracking-and-commission-calculation-capabilities-for-independent-brokers) [Best career management software for HR departments](https://www.g2.com/discussions/which-is-the-best-career-management-software-for-hr-teams-looking-to-boost-employee-growth-and-retention)[What are the most reliable contact center solutions](https://www.g2.com/discussions/what-are-the-most-reliable-contact-center-solutions)[Pros and Cons Details](https://www.g2.com/products/trainual/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)