--- title: Trainual Reviews meta\_title: 'Trainual Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1075 reviews by the users' company size, role or industry to find out how Trainual works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 1075 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning ---

### Trainual Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Trainual to be **incredibly easy to use** , streamlining training and improving onboarding processes effectively. [(166 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644483&qs=pros-and-cons#reviews)

Users appreciate the **user-friendly design** of Trainual, facilitating easy training management and process updates. [(84 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1642953&qs=pros-and-cons#reviews)

Users value the **clarity and ease of Trainual's training system** , ensuring effective onboarding and compliance across teams. [(81 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1642576&qs=pros-and-cons#reviews)

Users appreciate the **intuitive and user-friendly features** of Trainual, enhancing training with multimedia and easy updates. [(67 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1642586&qs=pros-and-cons#reviews)

Users find Trainual's **intuitive interface** simplifies onboarding and training, enhancing team efficiency and consistency. [(63 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1645021&qs=pros-and-cons#reviews)

Users express frustration over **limited features** , wishing for more customization and flexibility in Trainual's platform. [(41 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1642283&qs=pros-and-cons#reviews)

Users express concerns over **missing features** and limited customizations, impacting their overall experience with Trainual. [(41 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644589&qs=pros-and-cons#reviews)

Users find the **limited customization** options frustrating, impacting efficiency and the overall user experience with Trainual. [(35 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644374&qs=pros-and-cons#reviews)

Users face **organizational difficulties** with Trainual, struggling to manage course assignment and hierarchy effectively. [(25 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644900&qs=pros-and-cons#reviews)

Users find **poor navigation** within Trainual challenging, leading to confusion and difficulty in locating information efficiently. [(24 mentions)](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644559&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Trainual

##### 1. Ease of Use

Users find Trainual to be **incredibly easy to use** , streamlining training and improving onboarding processes effectively.
[
See 166 mentions
](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644483&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
T

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Great for Building Training Paths and Organizing Processes"

What do you like about Trainual?

The ability to create a training path with Trainuals The basic outline of pages and steps Organizing by processes and policies Importing a pdf vers

 ![Kerwin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kerwin B.")
KB

Kerwin B.

Small-Business (50 or fewer emp.)

5.0/5

"Trainual Makes Training Easy and Efficient"

What do you like about Trainual?

We really like the improved organization of content and how easy it is to track team progress. The platform makes it simple to keep our training mater

##### 2. Simple

Users appreciate the **user-friendly design** of Trainual, facilitating easy training management and process updates.
[
See 84 mentions
](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1642953&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Brenda T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brenda T.")
BT

Brenda T.

Mid-Market (51-1000 emp.)

5.0/5

"Trainual Makes Success Scalable—and Employees Stay Engaged"

What do you like about Trainual?

Trainual helps new hires be successful right off the bat, improve time to productivity, and boost engagement. This impacts overall team success. The s

 ![Abbey S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abbey S.")
AS

Abbey S.

Small-Business (50 or fewer emp.)

4.5/5

"Easy-to-Use Tool for Creating Organized, Great-Looking Staff Training"

What do you like about Trainual?

I love that it is easy to use and create nice looking and organized training conent for our staff.

##### 3. Training

Users value the **clarity and ease of Trainual's training system** , ensuring effective onboarding and compliance across teams.
[
See 81 mentions
](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1642576&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
T

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Great for Building Training Paths and Organizing Processes"

What do you like about Trainual?

The ability to create a training path with Trainuals The basic outline of pages and steps Organizing by processes and policies Importing a pdf vers

 ![Andrew A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew A.")
AA

Andrew A.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect for Learning New Processes"

What do you like about Trainual?

I find that Trainual makes learning the new systems very comprehensible. All the training tools are helpful, and all my coworkers love it too.

##### 4. Features

Users appreciate the **intuitive and user-friendly features** of Trainual, enhancing training with multimedia and easy updates.
[
See 67 mentions
](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1642586&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Visual, Easy Process Creation with AI Integration and Team Progress Tracking"

What do you like about Trainual?

very visual, easy to create processes and maneuvering in the system, ai integration, easy to alocate processes to different teams as you create conten

SS

Shaq S.

5.0/5

"Intuitive Platform with Robust Training Features"

What do you like about Trainual?

I like Trainual's ease of use and how intuitive it is. I also appreciate the AI features that help me build out the content, the tests, and summarizin

##### 5. Intuitive

Users find Trainual's **intuitive interface** simplifies onboarding and training, enhancing team efficiency and consistency.
[
See 63 mentions
](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1645021&qs=pros-and-cons#reviews)

See Related User Reviews

SS

Shaq S.

5.0/5

"Intuitive Platform with Robust Training Features"

What do you like about Trainual?

I like Trainual's ease of use and how intuitive it is. I also appreciate the AI features that help me build out the content, the tests, and summarizin

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
T

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Engaging Training Experience, But Templates Need Improvement"

What do you like about Trainual?

Trainual is very impactful in that it allows companies to really structure their SOPs and content creatively and productively. I love that it removes

### 5 Cons or Disadvantages of Trainual

##### 1. Limited Features

Users express frustration over **limited features** , wishing for more customization and flexibility in Trainual's platform.
[
See 41 mentions
](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1642283&qs=pros-and-cons#reviews)

See Related User Reviews

MK

Mirabai K.

Small-Business (50 or fewer emp.)

5.0/5

"Fun and user friendly"

What do you dislike about Trainual?

Maybe more layout options or the ability to edit the layout of documents.

 ![Cody T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cody T.")
CT

Cody T.

3.5/5

"Solid Training Tool with Room for Improvement"

What do you dislike about Trainual?

I think it’s pretty limiting in the fact that participants can’t upload videos as a test response from their phone or photo library. It would be nice

##### 2. Missing Features

Users express concerns over **missing features** and limited customizations, impacting their overall experience with Trainual.
[
See 41 mentions
](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644589&qs=pros-and-cons#reviews)

See Related User Reviews

MK

Mirabai K.

Small-Business (50 or fewer emp.)

5.0/5

"Fun and user friendly"

What do you dislike about Trainual?

Maybe more layout options or the ability to edit the layout of documents.

 ![Cody T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cody T.")
CT

Cody T.

3.5/5

"Solid Training Tool with Room for Improvement"

What do you dislike about Trainual?

I think it’s pretty limiting in the fact that participants can’t upload videos as a test response from their phone or photo library. It would be nice

##### 3. Limited Customization

Users find the **limited customization** options frustrating, impacting efficiency and the overall user experience with Trainual.
[
See 35 mentions
](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644374&qs=pros-and-cons#reviews)

See Related User Reviews

MK

Mirabai K.

Small-Business (50 or fewer emp.)

5.0/5

"Fun and user friendly"

What do you dislike about Trainual?

Maybe more layout options or the ability to edit the layout of documents.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
T

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Great for Building Training Paths and Organizing Processes"

What do you dislike about Trainual?

Lack of capability to set default formatting options (most frustrating). Specific examples: I always have to move tables from the center to the left a

##### 4. Organizational Difficulties

Users face **organizational difficulties** with Trainual, struggling to manage course assignment and hierarchy effectively.
[
See 25 mentions
](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644900&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Abbey S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abbey S.")
AS

Abbey S.

Small-Business (50 or fewer emp.)

4.5/5

"Easy-to-Use Tool for Creating Organized, Great-Looking Staff Training"

What do you dislike about Trainual?

I sometimes have a hard time creating training that is general for multiple departments, without having it duplicated. This causes me to have multiple

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
T

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Engaging Training Experience, But Templates Need Improvement"

What do you dislike about Trainual?

Downsides of Trainual are the disorganized templates. They seem to be all over the place and use too many GIFS within them. A major downside the the i

##### 5. Poor Navigation

Users find **poor navigation** within Trainual challenging, leading to confusion and difficulty in locating information efficiently.
[
See 24 mentions
](https://www.g2.com/products/trainual/reviews?filters%5Bsentiment_snippet%5D=1644559&qs=pros-and-cons#reviews)

See Related User Reviews

SS

Shaq S.

5.0/5

"Intuitive Platform with Robust Training Features"

What do you dislike about Trainual?

The flowcharts and tables are difficult to use. Flowcharts are not intuitive like standard flowcharts so it is difficult to create a decision tree. Th

TM

Taylor M.

Mid-Market (51-1000 emp.)

3.5/5

"Inviting Look and Smart AI Search, but Editing and Training Navigation Need Work"

What do you dislike about Trainual?

The editing can be rough. I can't place pictures side by side. The fact that it takes you to the first subject in a training instead of to the outline

 ![Lee D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lee D.")
LD

Lee D.

Partner, Marketing

Small-Business (50 or fewer emp.)

4/16/2026

"Effortless Onboarding with Seamless Automation"

5/5

What do you like best about Trainual?

I like that Trainual is really user-friendly for all people in all generations. It has a great way of updating people on when they need to do different trainings. It's very automated, and it's got a great user interface. I also appreciate that it saves us a ton of time and ensures everyone has equal training on things like software and overviews of our company and how we work. I find the knowledge checks at the end helpful because they ensure our team actually absorbs the information and can use it. It's easy to set up too, which is a plus. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

Easier video editing would be great. It would be helpful to give some ideas for people who aren't as comfortable with recording video on how they can have some best practices. Review collected by and hosted on G2.com.

What problems is Trainual solving and how is that benefiting you?

Trainual saves us a ton of time by eliminating the need to onboard everyone individually, ensuring equal training on software, company overviews, and work processes. Review collected by and hosted on G2.com.

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Response from Rachel Astori of Trainual

[Editedit](https://www.g2.com/survey_responses/trainual-review-12641604/official_response/edit)

Equal training for every teammate, every time — that's exactly what we're here for. The video editing and best practices feedback is a great idea and we'll pass it along. Thank you for the kind words!

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Serene C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Serene C.")
SC

Serene C.

Mid-Market (51-1000 emp.)

4/16/2026

"Streamlined Training, Slight Navigational Challenges"

4.5/5

What do you like best about Trainual?

I really find Trainual easy to use, and I love having all my training documents and modules in one place. It's great being able to embed links and create modules with training-specific topics. These features provide solid support for the trainees and make it easier for me as the trainer to guide them through a clear training path. Also, setting it up was super easy! Review collected by and hosted on G2.com.

What do you dislike about Trainual?

I think it's a bit slow at times and maybe too clicky like you have to click around a lot to find where you need to be. I think when trying to find a page or document I can get lost in all of the buttons or functions, creating more clear guidance may help to ease that. As for slowness, it may be because we have so many documents uploaded but at times it takes a few minutes to get to a new page or locate a section due to speed. Review collected by and hosted on G2.com.

What problems is Trainual solving and how is that benefiting you?

Trainual helps by having all documents and training in one place, making it easy to use. I like embedding links and creating modules for clear training paths, which support trainees and help me guide them better. Review collected by and hosted on G2.com.

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Response from Rachel Astori of Trainual

[Editedit](https://www.g2.com/survey_responses/trainual-review-12641577/official_response/edit)

One place for everything your trainees need — that's the foundation. The navigation and speed feedback is really useful and we're passing it along. Thanks for sharing!

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
AR

Verified User in Retail

Small-Business (50 or fewer emp.)

7/10/2026

"Trainual Makes Training Easy with Organized, Role-Based Access"

5/5

What do you like best about Trainual?

Trainual is organized and easy to navigate. It is ideal for a company with members at different levels whose training needs are different. Access can be granted based on job duties. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

There is no real downside to the application and user interface. I do wish the initial level would apply to more than 50 employees. We try to keep up with archiving someone that is no longer with the organization but having 75 at the initial level would be helpful. Review collected by and hosted on G2.com.

What problems is Trainual solving and how is that benefiting you?

Trainual creates a centralized location for all company policies, procedures and educational items. It also ensures that everyone has access to the same materials and provides employee accountability. Review collected by and hosted on G2.com.

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Response from Rachel Astori of Trainual

[Editedit](https://www.g2.com/survey_responses/trainual-review-13088332/official_response/edit)

Role-based access ensuring everyone gets exactly what they need — now that's exactly how easy training should be. The seat limit feedback is noted and appreciated. Thanks for sharing!

Current UserValidated ReviewerSource: G2 invite on behalf of seller

 ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction")
AC

Verified User in Construction

Mid-Market (51-1000 emp.)

4/12/2026

"Scalable, User-Friendly Onboarding with Real-Time Tracking"

5/5

What do you like best about Trainual?

The key features we rely on include step-by-step process documentation, embedded multimedia such as videos, quizzes, and images, and the ability to assign content to specific roles or teams. The built-in tracking and completion reporting is especially valuable because it lets us monitor progress in real time and quickly spot any gaps in compliance or capability.

An unexpected benefit has been the consistency it brings to supporting the onboarding new employees. New employees receive a standardised experience regardless of their location or manager.

Trainual has strengthened our ability to deliver scalable, consistent, and trackable learning across our company.

Our employees are very happy with the user friendliness of this system, especially the AI Support Assistant and how much information is at their fingertips and the speed at which they can retrieve information when they need it, which saves time and money.

Our Trainual Administrators like the AI support they can use when creating content descriptors and for ideas when developing content, as well as the suggested templates available.

Our company completed a review of Trainual in comparison with other products approximately 10 months ago and Trainual has remained as our preferred platform due to its competitive pricing and administration capabilities.

We are very happy with the level of support we have at our fingertips with Trainual. We have never had a problem of no one getting back to us if we have a query or need more information or technical issues to resolve. The service we have received has been excellent. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

The reporting features are relatively basic and do not provide the level of detail required for comprehensive training analysis. In particular, generating meaningful training summary reports for employees who have left the organisation is challenging. Once a user is archived, their training data is not easily accessible for reporting purposes. To extract a report, we are required to reactivate the user, which is inefficient and creates unnecessary administrative effort.

Even after reactivating users, the available reports lack depth and do not provide a consolidated or detailed view of completed training, progress, or historical learning activity. This makes it difficult to meet internal reporting requirements and limits our ability to maintain accurate training records for audit or compliance purposes.

Enhancing the reporting capability—particularly the ability to generate comprehensive, exportable reports for archived users—would significantly improve the platform’s overall effectiveness and reduce manual workarounds.

Another feature that could be improved are the Trainual Template Paths. We tried to use these to separate what we wanted our new starters to focus on from week to week by using the split functionality, but this is to rigid for our requirements as it stops the employee from being able to open any other content outside of the fixed section they first commence. we would rather this was a 'guide' and if the person wants to skip to other content outside of the split section they are currently working through, they should be able to do this.

Adding Tables into content can be a bit of a challenge. Sometimes it is difficult to format these properly.

We have had problems when developing content that we can lose it if we have accidentally got 2 Trainual windows open at the same time and have made edits in both windows (we use multiple screens so this does happen sometimes). Would be great if Trainual saved these edits regardless how many windows we're working from, or provided a warning that it is already open in another window.

Trainual us unable to provide us with Google Sheets reports, only excel, so when we receive these reports via email, we then have to convert them to Google sheets before we can analyse the data. Would be great if this happened automatically. Review collected by and hosted on G2.com.

What problems is Trainual solving and how is that benefiting you?

Trainual is helping us to addresses inefficiencies in onboarding and training delivery. Without a structured system, onboarding relied heavily on managers and ad hoc training, which was time-consuming and inconsistent. Trainual enables structured, role-based onboarding pathways that reduce the time required from managers and allow new employees to become productive more quickly. Review collected by and hosted on G2.com.

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Response from Rachel Astori of Trainual

[Editedit](https://www.g2.com/survey_responses/trainual-review-12618952/official_response/edit)

Really glad Trainual has become the go-to across your team — from admins building content to new hires finding answers fast. Consistent onboarding regardless of location or manager is exactly what it's built for. The reporting feedback, especially around archived users, is detailed and incredibly useful. We're passing it straight to our product team now. Thanks for being part of the Trainual community!

Current UserValidated ReviewerSource: G2 invite on behalf of seller

 ![Sharon F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sharon F.")
SF

Sharon F.

Training Coordinator

Mid-Market (51-1000 emp.)

4/21/2026

"A Great Training Tool with Great LMS Integration!"

5/5

What do you like best about Trainual?

Trainual is a great training tool. One of the biggest upsides of Trainual is that my company has set it up to communicate with our Learning Management system. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

Some of the content creation steps were confusing at first, but as I get more familiar with the software, it is getting easier. Review collected by and hosted on G2.com.

What problems is Trainual solving and how is that benefiting you?

Training information to staff and very beneficial for getting policy information to our New Hires. Review collected by and hosted on G2.com.

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Response from Rachel Astori of Trainual

[Editedit](https://www.g2.com/survey_responses/trainual-review-12663833/official_response/edit)

Thank you so much for taking the time to share your thoughts! We are so glad to hear Trainual has been working well for you and your company.

7/15/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Stephanie Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie Y.")
SY

Stephanie Y.

Strategic Growth Analyst

Small-Business (50 or fewer emp.)

4/9/2026

"Effortless Process Documentation with Trainual"

5/5

What do you like best about Trainual?

I use Trainual to keep up with company processes and I appreciate how it helps with documenting and creating a better workflow. It's beneficial for detailing processes with screenshots and steps. I find the UI easy to use and appreciate the good amount of customization it offers. Adding personality with GIFs and emojis makes dry content more interesting by breaking it into smaller chunks and adding some flair. It's the easiest training software I've used in my career, making it a 10 out of 10 for recommending to others. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

I wish we could use our company branding to make it look more custom to OUR needs. Our company has a branding guide I'd like to be able to upload so that the Trainual fonts, colors, etc. align with our company's guidelines. Review collected by and hosted on G2.com.

What problems is Trainual solving and how is that benefiting you?

I use Trainual for documenting processes, ensuring business continuity, and keeping workflows moving even when teammates are off. It breaks complex tasks into smaller, engaging parts with GIFs and emojis. Review collected by and hosted on G2.com.

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Response from Rachel Astori of Trainual

[Editedit](https://www.g2.com/survey_responses/trainual-review-12609212/official_response/edit)

This is music to our ears, thank you so much for sharing! So glad the customization options are making the content more engaging for your team. The branding feedback is a great callout and something we'll definitely pass along to our product team.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

JS

John S.

Small-Business (50 or fewer emp.)

4/9/2026

"Streamlined SOP Management with Trainual"

5/5

What do you like best about Trainual?

I like using Trainual for making sure all employees are up to speed and have verified their understanding of any new process or change. It's great because it gives our managers reminders, ensuring that procedures don't become stale. By setting a renewal date for processes, it forces us to revisit and make necessary adjustments. This really helps reinforce consistency within the company, regardless of who is handling the task. The content area is used the most, and I like that we can create groups not only by department but also based on required awareness. The reports function helps us understand our people's engagement, which is very beneficial. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

There's a bit of a learning curve because Trainual is a much deeper product with more depth and breadth. It's just different from what we were used to with IT Glue. Review collected by and hosted on G2.com.

What problems is Trainual solving and how is that benefiting you?

I use Trainual to ensure all employees are up to speed and familiarized with new processes or changes. It reminds managers to review procedures regularly, reinforcing consistency and helping the company scale. Review collected by and hosted on G2.com.

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Response from Rachel Astori of Trainual

[Editedit](https://www.g2.com/survey_responses/trainual-review-12608087/official_response/edit)

We are thrilled to hear the renewal dates and reporting is keeping your team consistently aligned. Totally fair on the learning curve, if you ever want some tips and tricks our support team is happy to help! Thanks for being part of the Trainual community.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Juan Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juan Z.")
JZ

Juan Z.

Small-Business (50 or fewer emp.)

4/9/2026

"Ideal Tool for Training and Content Management"

5/5

What do you like best about Trainual?

I really appreciate the quizzes feature in Trainual. They're not only fun and cool to create, but also offer various answering mechanisms like multiple choice, complete the sentence, and selected choices, which I think are pretty cool. I love how the system requires you to pass the quiz before it's marked as completed, which ensures thorough understanding. The chart showing percentages completed and the leaderboard feature is another aspect I enjoy, as it allows me to see how I compare with other employees. It's a great way to track progress. Furthermore, Trainual's organization is something I like; it's very neat and allows separation into training material and learning content, which makes navigation easier. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

I believe something that could be improved is when you're creating content and you have the type-in box, where you select the font size, the font color, if you're using bullets or indents, it could be upgraded to be more like Microsoft Word. Yeah, it would be nice to have more features in those tools and be more user-friendly. I need that thing to be as fast as I am. Review collected by and hosted on G2.com.

What problems is Trainual solving and how is that benefiting you?

Trainual helps create a database for new hires, storing and organizing company systems. It solves data storing, cataloging, tracking, and teaching content management, allowing new hires to learn efficiently with interactive quizzes and exams. Review collected by and hosted on G2.com.

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Response from Rachel Astori of Trainual

[Editedit](https://www.g2.com/survey_responses/trainual-review-12607580/official_response/edit)

Thank you for this — the detail here is so helpful! Really glad the quizzes and leaderboard are making training feel engaging. The feedback on the content editor is heard and we will be sure to get this to our product team. We appreciate your thoughtful review!

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

SH

Stacey H.

Partner / Chief Operating Officer

Small-Business (50 or fewer emp.)

1/15/2026

"Engaging Onboarding and Training Solution"

5/5

What do you like best about Trainual?

I use Trainual for onboarding all new hires and as a portal for all company policies, shared documents, SOPs, marketing, and sales documentation. It's now very easy to find all shared company info, and it makes the info engaging and fun. I like the ability to take a wall of words and format it so it's not boring; it's fun and engaging. Employees enjoy participating and absorb the info better. The ability to embed videos such as Loom videos is great and helpful, letting us make shorter, relevant videos and demos that are embedded into our trainings and SOPs. This way, employees can relate better and learn faster. I found the initial setup super easy and actually enjoyed the implementation and training. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

Possibly the integration into other tools, specifically maybe other EOS related tools. Review collected by and hosted on G2.com.

What problems is Trainual solving and how is that benefiting you?

Trainual makes it easy to find company info like policies and SOPs, and it turns training into an engaging experience. Employees absorb info better with shorter videos and demos, making learning faster and more relatable. Review collected by and hosted on G2.com.

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Response from Rachel Astori of Trainual

[Editedit](https://www.g2.com/survey_responses/trainual-review-12217206/official_response/edit)

This is such a joy to read! We love hearing that Trainual’s helping turn SOPs into something engaging and actually enjoyable to learn. So glad setup was smooth and that our team could support you along the way — and we’ll happily take the “nothing we don’t like”. Thank you so much! 😊

4/9/2026
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Becky W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Becky W.")
BW

Becky W.

Learning and Development Manager

Small-Business (50 or fewer emp.)

2/3/2026

"Creative and Comprehensive, But Navigation Needs Improvement"

2.5/5

What do you like best about Trainual?

I like that Trainual allows for creativity with the use of graphics, PDFs, videos, screen shares, and different fonts and GIFs. I appreciate the format where it's divided into people, company, team resources, and processes. It also offers a way to not just have words on a screen but something to move people through and kind of entertain them as they go along. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

Just the overall finding of information in Trainual really makes people not want to use it. It's hard for me. I've created it, and I still can't find where things are. Sometimes as you're creating, it's not simple to create and find what you've created. The other hard thing about Trainual is the updating portion. There needs to be a better AI feature to help you create the content. Review collected by and hosted on G2.com.

What problems is Trainual solving and how is that benefiting you?

Trainual keeps all our processes in one place, provides a foundation for training individuals, and offers how-to videos for all our platforms. Review collected by and hosted on G2.com.

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Response from Rachel Astori of Trainual

[Editedit](https://www.g2.com/survey_responses/trainual-review-12301298/official_response/edit)

Thank you for such a thoughtful and honest review, it’s clear you’ve spent a lot of time building in Trainual! We’re really glad the flexibility around PDFs, links, visuals, and updates has been a strong fit for your team.

We really appreciate the feedback on searchability and organization, especially as content grows over time. If you’re open to it, our CX team would love to connect and help you work through structure, navigation, and ways to surface content so things feel easier day to day. We’re also sharing this feedback with our product team — the ideas you shared around visibility and updates are especially helpful. Thanks again for sticking with us and taking the time to share what would make Trainual work even better for you.

4/9/2026
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

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