--- title: Trainual Reviews meta\_title: 'Trainual Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1075 reviews by the users' company size, role or industry to find out how Trainual works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 1075 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning --- # Trainual Reviews & Product Details Visit Website Trainual is the training, learning, and knowledge management platform that connects your entire company to how work actually gets done. Every role. Every process. Every policy. All in one place — searchable, assignable, and built to keep every team member aligned and accountable from day one to one thousand. As companies grow more complex, consistency becomes harder to maintain. The way things get done varies by manager, standards slip across locations, and getting new teammates up to speed takes longer than it should. Trainual fixes that by giving your company one central system — where everything your team needs to know is documented, organized by role, and delivered to the right person at the right time. Trainual is the go-to platform for teams across various industries including business services, real estate, construction, healthcare, technology, marketing, legal and cleaning. Build role-based training paths that get every new teammate up to speed the same way, every time. Standardize how work gets done across departments, locations, and roles — then track it to make sure it's actually happening. And when something changes, update it once and it's live everywhere. The built-in AI assistant knows everything your company knows — so instead of pinging a manager or digging through a shared drive, your team gets instant, accurate answers the moment they need them. Think of it as your smartest teammate, always on, always right. Assign responsibilities. Track progress. Automate accountability. No micromanaging required. The result? Faster ramp times. Consistent execution. Higher-performing people. * * * Product Website Trainual Seller [Trainual](https://www.g2.com/sellers/trainual) Discussions [Trainual Community](https://www.g2.com/products/trainual/discuss) Solution Type All-in-One Overview by Jonathan Ronzio Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/trainual/pricing) ## Trainual Integrations (52) What do users say about integrations? 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Co-Owner/Chief Operating Officer Small-Business (50 or fewer emp.) 7/9/2026 "Fast, Reliable, and Intuitive—Trainual Templates and AI Search Make Policy Building Easy" 4/5 What do you like best about Trainual? The product is easy to use in that creating a policies or process doesn’t take long and is somewhat intuitive. I like the templates in Trainual to get you started with ideas of how to lay out policies and procedures. The only integrations we use are Google and Gusto. We don’t use SLACK so I don’t get the benefit of that integration. Trainual’s speed and reliability are great. I like that I can search for anything and AI will help me find it. I also like the AI summaries that can be produced. The outlines sometimes don’t quite fit for my line of work, but when it’s general they are great. Review collected by and hosted on G2.com. What do you dislike about Trainual? It’s very overwhelming when you have a lot of subjects. If you don’t start your Trainual organization correct from the start with groups, it’s difficult to sort through all of the subjects. I wish the test section was more robust in that I can give feedback when someone gets an answer incorrect or even when correct. Research show immediate feedback when answer test questions is more effective than answering test questions without feedback. We still use Google for this task. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? I like having all policies and processes in one place and that I can send out notifications when anything is updated. I like that it tracks who has completed subjects or how far along they are. Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-13085885/official_response/edit) The test feedback feature is a genuinely great idea! We'll pass this along to our product team to ensure they have eyes on it. Really glad the templates and AI search are making policy building faster. Thanks for sharing! Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") TF Verified User in Financial Services Small-Business (50 or fewer emp.) 2/3/2026 "Great for Building Training Paths and Organizing Processes" 3.5/5 What do you like best about Trainual? The ability to create a training path with Trainuals The basic outline of pages and steps Organizing by processes and policies Importing a pdf version from previous training manuals The ability to use AI to create a Trainual Tracking team member progress Review collected by and hosted on G2.com. What do you dislike about Trainual? Lack of capability to set default formatting options (most frustrating). Specific examples: I always have to move tables from the center to the left and add borders. I always have to change the font type - especially when copying and pasting from another document. Not being able to send an unpublished document to team member(s) for input. There should be an intermediate step along the lines of "Share for Input" or "Team Review" \*\*\*Stupid screenshot upload won't let me upload. I tried 2 formats with no luck. .png, .jpeg, My file sizes are 243kb and 215kb, respectively\*\*\* Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? New team member training is all in one place, with a clear path for training modules. Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-12301403/official_response/edit) You clearly put a lot of thought into how you build training — thanks for laying this out so honestly. Love hearing how training paths, AI, and progress tracking are working for you. The formatting defaults and share idea make a ton of sense, we'll send this to our product team as they continue to make enhancements. That screenshot upload issue sounds frustrating, our support team would definitely want to help you troubleshoot that if you’re open to it. Really appreciate you taking the time to share your experience. 7/20/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Melisa L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melisa L.") ML Melisa L. Senior People Business Partner Mid-Market (51-1000 emp.) 4/30/2026 "Versatile LMS with Multilingual Support and Easy Editing" 4/5 What do you like best about Trainual? I use Trainual as a Learning Management System for operations and compliance, and I love the ease of editing and managing from both a user and employee perspective. It's especially helpful for entry-level managers who are new to LMS software because it's easy to navigate. The multiple language feature is fantastic since our company has many non-English speakers. Being able to provide training content and modules in English, Spanish, Korean, and Chinese without manually translating is a miracle for our diverse team. Review collected by and hosted on G2.com. What do you dislike about Trainual? I find some of the editing components to be a bit outdated, especially when compared to Canva and similar tools. It would be great if embedding or inserting links could be more seamless, and having transitions for text boxes or slides would enhance the experience. Also, the initial setup was a bit clunky, and while we eventually got it to where we needed, it could definitely be improved. Another issue is that while we use Asana and Slack, they are not integrated with Trainual. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? I use Trainual as an LMS for operations and compliance, simplifying onboarding and capturing digital agreements, which ensures compliance learning. The multiple language feature is crucial, allowing us to deliver content to over 200 staff in their preferred language without manual translation. Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-12721772/official_response/edit) Three locations, 180+ teammates, one place to manage it all — that's exactly what Trainual's built for. This is music to our ears and we are so happy to hear Trainual has helped you organize your processes and policies. Thanks for being part of the Trainual community! 7/17/2026 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller MA Melanie A. Training and Certification Coordinator Mid-Market (51-1000 emp.) 4/23/2026 "Trainual Makes Training Engaging and Reliable, with Great Performance and Support" 4/5 What do you like best about Trainual? I like being able to make our process seem more alive with GiFs, emojis, and video links. As well as the ease of adding individuals to processes and trainings and sharing when needed. Performance is top notch and I don't have to worry about it freezing or being down. It works well with loom and youtube so we can upload company videos. I don't handle pricing but I will say that with what we are currently using per employee it is a good investment and makes it easy for managers to see what the team is and isn't completing or where drop off is. I have had great experience when asking for help and assistance with using Trainual to its full potential. I use the AI feature when cleaning up and coming up with my descriptions of each step or a process. That makes things a lot smoother and saves me time on minute things. Review collected by and hosted on G2.com. What do you dislike about Trainual? The only downside is that you can't upload an video that you want without paying for the higher package. At our current size that isn't something that our company wants to do. I do appreciate the alternative of loom and youtube at least. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? Being able to not only disperse information quickly and efficiently but also to keep those items streamlined and easy to edit or update. As well as the dashboard for tracking, and the ability for managers to see their team. Its very helpful especially when we have issues with someone and they have done the training but it hasn't settled in. Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-12679190/official_response/edit) GIFs, emojis, and video links making processes feel alive — yes, that's exactly the training energy we're here for. So glad the AI features and manager visibility are saving you time and keeping your team accountable. Thank you so much for the thoughtful review! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") AL Verified User in Law Practice Small-Business (50 or fewer emp.) 7/9/2026 "User-Friendly Modules and Helpful AI Tests, but Procedure Formatting Needs Work" 3.5/5 What do you like best about Trainual? It allows users to create modules (or volumes) that contain processes and how-tos in a fairly user-friendly way. I also like the AI feature to help create knowledge tests, which is a big time saver. Review collected by and hosted on G2.com. What do you dislike about Trainual? The formatting of outlined sections within a procedure or how-to is not user-friendly. Even though I create the content in Word and format with A / 1 / a / i type of structure with paragraphs indented and spacing adjusted properly, when I copy/paste into Trainual, added spacing in between lines occur, the paragraph indentations are lost, and it does not as good as it does in Word. The formatting options within Trainual are not robust either. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? The biggest one is utilizing AI to help create knowledge tests because that is a big time saver. Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-13085018/official_response/edit) We're so glad the AI test builder is saving you time — that's a big one. The formatting and copy-paste experience is something we are continuously working on improving and we're passing this along to the product team. Thanks for the detailed feedback! Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Clara I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clara I.") CI Clara I. Training Director Mid-Market (51-1000 emp.) 4/16/2026 "Empowering Staff to Work Smarter" 3.5/5 What do you like best about Trainual? It's searchability, flexibility, and how interconnected it is. I can update one piece of it and know any linked/connected content is also updated. No more "missing spots". My team likes that they can actually find the answers they are looking for. The support from Trainual staff has been incredible as well. Review collected by and hosted on G2.com. What do you dislike about Trainual? It can be a bit glitchy and slow to load sometimes. I also still struggle with how to set up learning pathways and ensure user settings and access is correct. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? Trainual is reducing the number of repeat questions and answers that traditionally clog up email inboxes. It empowers our staff to find the answer themselves, which in turn keeps their workflow going and serves our customers better. Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-12641594/official_response/edit) Thank you for the honest feedback — this is really helpful. Glad the searchability and connected content are landing well for your team. For the learning pathways and user settings, our support team would love to help get that sorted — don't hesitate to reach out. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Josiah D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josiah D.") JD Josiah D. Learning and Development Specialist Mid-Market (51-1000 emp.) 2/2/2024 "Intuitive Learning Management System" 4/5 What do you like best about Trainual? Trainual has implemented several tools and data components that have streamlined employee onboarding and tracking. First off, Training Paths have simplified content assignment. With a custom template, I know each employee is getting access to the correct content, in the order it was designed for. Secondly, Trainual has updated the ability to review content completion and resetting previous completions as needed. Review collected by and hosted on G2.com. What do you dislike about Trainual? Sometimes there are updates that I wasn't aware of, requiring me to figure out its implementation on my own. Trainual University is a helpful too, but it seems like some updates slip through the cracks on guiding users on how to best use them. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? Trainual has allowed us to streamline training and relaying information companywide. This opportunity has connected the company despite being in multiple locations. It has allowed for consistent communication and equitable access to materials and information. Review collected by and hosted on G2.com. Show More Response from Mallory Glessner of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-9170117/official_response/edit) Thanks for sharing your feedback, Josiah! So glad to hear that you've enjoyed your time using Trainual and working with our team. We hear you on feature updates and are actively working on new ways to make this process smoother and easier for all. Here if you need anything - we appreciate you so much! 2/10/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 7/23/2026 "Intuitive UI for Videos and Screenshots with Smooth Performance" 4/5 What do you like best about Trainual? The UI is very intuitive and works very well in integrating videos, screenshots, and formatting. I rarely run into issues with loading times and find that the training courses can store a lot of information. Review collected by and hosted on G2.com. What do you dislike about Trainual? Sometimes, the home page is difficult to navigate to find the courses that I need, so a redesign on the search and organization of those would be helpful. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? It's a great resource for training and onboarding new people as we can keep all the info in one place and easily accessible. It's also easy to any trainings that I would need Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-13151821/official_response/edit) Really glad the performance and content experience have been smooth! The home page navigation feedback is a helpful callout and we'll make sure it gets to the right people. Thanks for sharing! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Emma R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma R.") ER Emma R. Mid-Market (51-1000 emp.) 4/16/2026 "Streamlined Onboarding with Custom Learning Paths" 4/5 What do you like best about Trainual? I appreciate the ability to build custom learning path templates in Trainual, making managing new hire training much easier for me. The course builder is easy to use and efficient, allowing me to quickly make a course and set up a templated learning path that I can easily assign to new hires. This is really valuable because I'm very busy managing new hire training. Additionally, the initial setup was very easy, and the support was helpful. Review collected by and hosted on G2.com. What do you dislike about Trainual? I find the organization aspect lacking. I would love to be able to make folders to better organize content instead of organizing it by user group. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? I use Trainual for easy access to sales onboarding materials. It provides clear learning paths for new hires and customizable learning journeys. The course builder is easy and efficient, allowing me to quickly set up templated learning paths. Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-12642061/official_response/edit) Really glad the course builder and learning path templates are saving you time — we know how much is on your plate managing new hire training. Folder-based organization is a great callout and we'll make sure it gets to our product team. Thanks for being part of the Trainual community! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Marine M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marine M.") MM Marine M. Small-Business (50 or fewer emp.) 2/3/2026 "Streamlined SOP Management, Minor Speed Issues" 4/5 What do you like best about Trainual? I use Trainual to create and organize all SOPs for our office, and it makes it easier to find whatever subject we are looking for by keeping all forms of SOPs in the same spot. I like Trainual's layout and its ability to integrate text, images, videos, and links. It also makes it easy to add screenshots and Loom videos to subjects. Review collected by and hosted on G2.com. What do you dislike about Trainual? It often takes time to load or reload. Sometimes the website freezes too. Maybe a tool that would help identify duplicate subjects. Review collected by and hosted on G2.com. What problems is Trainual solving and how is that benefiting you? I use Trainual to create and organize all SOPs for our office, making it easy to find the subject we're looking for and keeping everything in one place. The integration of text, images, and Loom videos simplifies adding content to subjects. Review collected by and hosted on G2.com. Show More Response from Rachel Astori of Trainual [Editedit](https://www.g2.com/survey_responses/trainual-review-12303636/official_response/edit) Thanks for sharing your experience! It’s so good to hear content creation, sharing, and Loom videos have been working well for your team. We're grateful for the note on the lag and load times — that can definitely slow things down when you’re building and we'll be sure to pass this to our product team. If you want some hands on help, our support team would be happy to help troubleshoot or compare notes on setup and browser performance. 4/30/2026 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Trainual? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Trainual ](https://www.g2.com/products/trainual/discussions/new) EB Erika Becerra • Last activity about 4 years ago Can I use Trainual for onboarding to externals? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/can-i-use-trainual-for-onboarding-to-externals) GU Guest User What is Trainual used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-trainual-used-for) [ View all Discussions ](https://www.g2.com/products/trainual/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 11 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/trainual/pricing) Trainual Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5cac7d34e471d0c8e8eeb85ed6251dae/talentlms.png "Product Avatar Image") TalentLMS 4.6/5(805) [ Compare Now ](https://www.g2.com/compare/talentlms-vs-trainual) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ca83ecb753a7cc21f8d33facb583bee3/process-street.png "Product Avatar Image") Process Street 4.6/5(463) [ Compare Now ](https://www.g2.com/compare/process-street-vs-trainual) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e28426d336fa2cd706d20473f44ae5e0/whale.jpg "Product Avatar Image") Whale 4.8/5(203) [ Compare Now ](https://www.g2.com/compare/trainual-vs-whale) ##### ##### Trainual Features Platform Customization Integration APIs User, Role, and Access Management Platform Additional Functionality Onboarding Notifications Training & eLearning Content Delivery and Tracking Manager Portals Content Storage and Management Task Tracking Activity Feed [ View More Features ](https://www.g2.com/products/trainual/features) ## Top-Rated Alternatives [ ![TalentLMS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TalentLMS") TalentLMS 4.6/5(805) ](https://www.g2.com/products/talentlms/reviews) [ ![Whale](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Whale") Whale 4.8/5(203) ](https://www.g2.com/products/whale/reviews) [ ![Coassemble](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Coassemble") Coassemble 4.6/5(173) ](https://www.g2.com/products/coassemble/reviews) [ View All Alternatives ](https://www.g2.com/products/trainual/competitors/alternatives) ##### Categories on G2 [Onboarding](https://www.g2.com/categories/onboarding-software)[Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems)[Training Management Systems](https://www.g2.com/categories/training-management-systems) [Onboarding](https://www.g2.com/categories/onboarding-software)[Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems)[Training Management Systems](https://www.g2.com/categories/training-management-systems)[Standard Operating Procedures](https://www.g2.com/categories/standard-operating-procedures)[Sales Training and Onboarding](https://www.g2.com/categories/sales-training-and-onboarding) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top rated Product Information Management apps](https://www.g2.com/discussions/top-rated-product-information-management-apps)[What implementation timeline and disruption risk do teams face with quote to cash consulting engagements in regulated industries?](https://www.g2.com/discussions/what-implementation-timeline-and-disruption-risk-do-teams-face-with-quote-to-cash-consulting-engagements-in-regulated-industries)[What agency management software has the best policy tracking and commission calculation capabilities for independent brokers?](https://www.g2.com/discussions/what-agency-management-software-has-the-best-policy-tracking-and-commission-calculation-capabilities-for-independent-brokers) [Best career management software for HR departments](https://www.g2.com/discussions/which-is-the-best-career-management-software-for-hr-teams-looking-to-boost-employee-growth-and-retention)[What are the most reliable contact center solutions](https://www.g2.com/discussions/what-are-the-most-reliable-contact-center-solutions)[Pros and Cons Details](https://www.g2.com/products/trainual/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)