![Cynthia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cynthia S.")
CS

Cynthia S.

President

Retail

Small-Business (50 or fewer emp.)

10/28/2019

"If I can use it, anyone can"

5/5

What do you like best about Trainual?

I was able to put together our company's training program in just a few hours. It's very easy to use. I was under the gun with a live training the next day and I knew I needed a place to put it and a system of training. I was able to pull together the first module in a very short amount of time with a video, powerpoint, reference documents and a test. In the past six months we've put together 25 modules for our consultants and analysts. In addition, we are capturing job descriptions and task-specific training for our support staff. By this time next year, we'll have captured all our internal processes, job descriptions, and training. I'm very excited. It's simple to use and has transformed our company. We are now hiring 10+ people a month and it has made bringing them up to speed so much faster. Most importantly, as the President and founder of the company, I'm getting things out of my head to where everyone can learn without me having to conduct the training. Review collected by and hosted on G2.com.

What do you dislike about Trainual?

I wish it was universally searchable and easier to navigate. I'd like to be able to add tags. We have a LOT of documents and I wish we could tag them for easier search. We are putting them up by topic and date, but most people would prefer to type in a topic/tag and find the specific document. Review collected by and hosted on G2.com.

Recommendations to others considering Trainual:

If my 77-year old receptionist can learn how to use this, it's easy. Ease of use is much more important than lots of bells and whistles. We had a really expensive Learning Managment System that we NEVER used even though we paid tens of thousands of dollars for it, because it was too hard to use. I set up our first training module in less than an hour without having to read the manual. By the time I needed the "help" function, we had created several modules. Review collected by and hosted on G2.com.

What problems is Trainual solving and how is that benefiting you?

Faster training of new employees. Ongoing training of consultants and analysts. Able to train team members in the US and the Philippines at the same time. Train once and it's available to everyone forever. Review collected by and hosted on G2.com.

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