--- title: Trails Reviews meta_title: 'Trails Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Trails works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 4 scale: '5' date_modified: '2026-07-14' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Trails Reviews **Vendor:** Third Arc **Category:** [Other Collaboration Software](https://www.g2.com/categories/other-collaboration) **Average Rating:** 5.0/5.0 **Total Reviews:** 4 ## About Trails Teach anything clearly. Share it instantly. Train people at scale. Trails is the fastest way for teams to turn real workflows into clear, engaging training. Capture your screen once and Trails produces a polished step-by-step guide and a high-quality video at the same time, complete with narration, annotations, and translations. No timelines. No editing software. No extra tools. Teams use Trails to onboard new hires, teach customers, and keep documentation consistent across fast-changing products. By pairing clarity with visual guidance, Trails helps people understand how to use software without frustration. ### What makes Trails different \*\*Two outputs from one capture\*\* Every workflow becomes both a guide and a video, so people can learn the way they prefer. \*\*Instant clarity, zero complexity\*\* Trails handles screenshots, formatting, narration, and branding automatically, saving teams hours of manual work. \*\*Training that works for everyone\*\* Automatic translations allow you to support global users and families with limited technical experience. \*\*Always up to date\*\* Edit once and Trails updates your video and guide together, keeping content current without re-recording. ### What teams achieve with Trails ✅ Onboard and train people faster ✅ Reduce repetitive support questions ✅ Deliver polished content without production costs ✅ Give every learner a clearer path to success From school districts rolling out new systems to SaaS companies training thousands of users, Trails helps organizations communicate processes with unmatched clarity and speed. Learn more at trails.so ## Trails Reviews ### 1. Hands-On Developers Who Made a Great Product and Always Make Time to Help **Rating:** 5.0/5.0 stars **Reviewed by:** Gage K. | Lead Sales Support, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Trails?** Their developers have been very helpful and hands on, always willing to hop on a call to answer all of my questions! **What do you dislike about Trails?** I guess that we didn't find out about it sooner, so far so good! **What problems is Trails solving and how is that benefiting you?** We use Trails to document workflows and create in-depth guides. It’s helped us build guides that are not only instructional and visual, but also much faster to produce, which saves us a lot of time. It also gives us a clear way to explain the logic behind our workflows within the same guides. ### 2. Screenshot and great text editing **Rating:** 5.0/5.0 stars **Reviewed by:** Stéphanie B. | Public Engagement Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about Trails?** The screenshot allowing you to then modify and add text is great! The ability to add and modify text is significant for us. **What do you dislike about Trails?** I would have liked to be able to take the initial screenshot directly in a language other than English instead of translating. **What problems is Trails solving and how is that benefiting you?** Trails allowed us to develop an easy-to-consult help center for our SAAS platform ### 3. Easy-to-Use UX and Quick Setup for the Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Trails?** I really like the UX. It is easy to link to Chrome and takes relatively no training to get my staff going on it **What do you dislike about Trails?** We had a few hiccups with bringing on new team members since our email security system strips the email thinking it is spam, but the help team is amazing and so quick. **What problems is Trails solving and how is that benefiting you?** We are a quickly growing company and as we expand we find that we really need a collection of SOPs to document our processes and ensure we dont have any single point of failure ### 4. Fast, Easy Step-by-Step Guides and Videos—Great Support and Value **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Trails?** I like how easy and quick it is to get both a step-by-step guide and a video craeted that doesn't require me to record my voice. I appreciate the support and quick work to implement new features and/or fix bugs and, as a public school district, we appreciate the lower price point. **What do you dislike about Trails?** There are some bugs that pop up here an there but that's all products and they've been minimal and usually work themselves out anyways. **What problems is Trails solving and how is that benefiting you?** Providing training and information for staff and families encouraging self-sufficiency as well as helping bridge language gaps. - [View Trails pricing details and edition comparison](https://www.g2.com/products/trails/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+03%3A49%3A50+-0500&secure%5Bsession_id%5D=aae39b44-0c6f-4f5d-b1f7-5f2cafb671d5&secure%5Btoken%5D=db5549600d50129e52a51e092a6ef7a848b22a3c0e89c57d40b2c34c548db9a5&format=llm_user) ## Trails Integrations - [HubSpot Content Hub](https://www.g2.com/products/hubspot-content-hub/reviews) ## Trails Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - Customizable Templates - Workflow Management - Email Management - AI Copilot - Document Management - Drag & Drop - Surveys & Feedback - Collaboration Tools - Activity Tracking - Knowledge Management - Reporting & Statistics - Document Storage - Access Controls/Permissions - Customizable Branding - Search/Filter - Generative AI - Projections - Real-Time Notifications - Activity/News Feed - Tagging - Data Import/Export - Customizable Forms - Employee Onboarding - Communication Management - Calendar Management - Task Management - Chat/Messaging - Employee Database - Commenting/Notes - Employee Directory - Third-Party Integrations - Single Sign On - API - Feedback Management - Configurable Workflow - Contact Management - Version Control - Role-Based Permissions - File Management - Alerts/Notifications - Active Directory Integration - @mentions - Employee Portal - Approval Process Control - Forms Management - Live Chat - Content Management - Real-Time Updates - Discussions/Forums - Customizable Fields - File Sharing - Activity Dashboard ## Top Trails Alternatives - [EverAfter](https://www.g2.com/products/everafter/reviews) - 4.6/5.0 (159 reviews) - [Zeplin](https://www.g2.com/products/zeplin/reviews) - 4.4/5.0 (115 reviews) - [Zenzap](https://www.g2.com/products/zenzap/reviews) - 4.5/5.0 (88 reviews)