UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/20/2015

"Supplier to a customer using Tradeshift"

3/5

What do you like best about Tradeshift?

Integration of PDF invoices is very useful when it pulls through the correct details, this is particularly useful when dealing with customers that have accounts facility's that are overseas. It also removes the need for sending copy invoices which otherwise is a pretty standard opening salvo when chasing payment.

Also the ability to track invoices is convenient, mainly around customers that are sometimes difficult when it comes to as it removes any queries around invoices not being signed off, it also means that there is a decreased need for credit control to become involved, only when issues arise. Review collected by and hosted on G2.com.

What do you dislike about Tradeshift?

Conversely, the ad-don for PDF invoices isn't always particularly useful as it picks up on the wrong information from the invoices and fills the fields with this incorrect information Review collected by and hosted on G2.com.

Recommendations to others considering Tradeshift:

Tradeshift helps when dealing with more difficult customers and also helps with sending invoices as once they are uploaded they integrate into the system, Review collected by and hosted on G2.com.

What problems is Tradeshift solving and how is that benefiting you?

The main benefit that we have seen through using Tradeshift is that the particular customer that has started using this system was previously one of our more difficult customer, since they have moved over to this system we have seen a vast increase in the manageability of this customer. Review collected by and hosted on G2.com.

UM

Verified User in Medical Devices

Small-Business (50 or fewer emp.)

8/20/2015

"Smooth & efficient e-invoceing platform"

5/5

What do you like best about Tradeshift?

The ability to upload document and check them before they get sent to the customer. This helps us reduce errors and greatly speeds up the time it take for invoices to be paid. The Tradeshift platform is easy to use, the split screen view when validating invoices is really appreciated. Review collected by and hosted on G2.com.

What do you dislike about Tradeshift?

Tradeshift supports a wide variety of document formats which is fantastic. However when it come to uploading documents at the moment their is no app which will allow you to upload invoices in batches, each invoices has to be uploaded separately, Whilst there are other methods of submitting documents it is not cost effective for us to develop our system to use the Integration method. Review collected by and hosted on G2.com.

Recommendations to others considering Tradeshift:

This is a great platform to use, it is definitely worth trying out. Review collected by and hosted on G2.com.

What problems is Tradeshift solving and how is that benefiting you?

We are trying to become a more environmentally friendly company and we realise that one way we can do this is by cutting down on the amount of printed material we send out. In order to achive this we offer to email invoices to our customer and most of our customers are happy to do so. We are also trying to resolve the old age problem of invoices going missing in the post using Tradeshift we have managed to solve this problem. The benefits we have realised by using Tradeshift include: peace of mind, we know our customers have received their invoices, as a result we are paid faster Review collected by and hosted on G2.com.

CI

Verified User in Internet

Small-Business (50 or fewer emp.)

8/19/2015

"Nice choice for independent and freelance contractors"

3.5/5

What do you like best about Tradeshift?

It's a pretty simple process to set up and use invoicing. I looked at quite a few different alternatives when I wanted some simple invoicing ability - there were very few free or low-cost options available. I choose Tradeshift because it would allow me to use it infrequently with minimal time and cost....everything else was too much work (or money) for the number of times I would need invoicing. Tradeshift was simple, professional looking, and adaptable to my needs. Review collected by and hosted on G2.com.

What do you dislike about Tradeshift?

I understand why it is done this way (they need to support their product by adopting new users), but I dislike that the option to save a PDF and send my own email to clients was removed several years ago. I always feel like I need to forewarn and explain my invoicing system to clients prior. Otherwise, they get confused by the automated email they receive from Tradeshift on my behalf. Review collected by and hosted on G2.com.

CN

Craig N.

Operations & Administration Manager

Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

8/20/2015

"Tradeshift is fab!"

4.5/5

What do you like best about Tradeshift?

It was very simple and straightforward to register and link with existing clients. What I love is, where previously I had to chase customers to pay invoices, now I know that once the invoice is submitted through Tradeshift it will be paid within 30 days. And if there is a problem, I will know about it rather than relying on the client to get back to me. It's also much easier to use and more intuitive than other online invoicing systems. Review collected by and hosted on G2.com.

What do you dislike about Tradeshift?

Some clients who are registered with Tradeshift can be a bit slow to accept a connection (and some never do), but that may simply be that individual customers are slow to take up using Tradeshift. It's also runs a bit slow, but that's probably specifically server issues. Review collected by and hosted on G2.com.

CB

Christopher B.

Account Manager

Hospitality

Enterprise (> 1000 emp.)

8/19/2015

"Pretty straight forward, not hard to pickup."

3.5/5

What do you like best about Tradeshift?

Invoicing, PO's, etc are all internal and do not require tons of extra steps. Review collected by and hosted on G2.com.

What do you dislike about Tradeshift?

Everything is internal. In some cases the internal protocol does not fit into my own as a vendor and results in extra steps needing to be taken. Review collected by and hosted on G2.com.

Recommendations to others considering Tradeshift:

Put the time in to fully learn the software and it will pay off. I think I would have less issues with the platform if our software was able to integrate better. Review collected by and hosted on G2.com.

What problems is Tradeshift solving and how is that benefiting you?

When I was working with a smaller business, the platform worked great because I had to do less things by hand. Once I transitioned to a larger corporation with more SOPs on things, it made it more difficult. Review collected by and hosted on G2.com.

SC

Sean C.

Operations Specialist

Consumer Electronics

Small-Business (50 or fewer emp.)

8/19/2015

"Overall capable platform for managing order invoicing"

3/5

What do you like best about Tradeshift?

The UI is clean and modern. Performance is reliable from the extent of my use so far. The organization of customer communication into chats is beneficial. Review collected by and hosted on G2.com.

What do you dislike about Tradeshift?

Invoicing is a little clunky which is worrisome since it's a main focus for the software. I find it doesn't reconcile the orders correctly to the invoice. Review collected by and hosted on G2.com.

What problems is Tradeshift solving and how is that benefiting you?

None really. The concept of the platform is nice but it's like a social media site with few users - if the vast majority are not using it's a hindrance and not a help. I like the chat feature of being able to directly communicate with clients. Overall I think the idea has potential but I think it's more of a bolt-on to another service in terms of it's usefulness than a good standalone product. Build it out with more features and it will be killer. Review collected by and hosted on G2.com.

RN

Ryan N.

Owner / Producer

Performing Arts

Small-Business (50 or fewer emp.)

8/19/2015

"Excellent for Invoicing"

5/5

What do you like best about Tradeshift?

Its super easy to use for a first timer and its free. It saves previous invoices which is nice if you need to look back and see what you charged previously. I like that you can get the invoice as a pdf. Review collected by and hosted on G2.com.

What do you dislike about Tradeshift?

I wish that you could customize the invoice a little more. The template it provides is fine, especially since its free, but more customization would be cool. Review collected by and hosted on G2.com.

Recommendations to others considering Tradeshift:

Definitely try this one first if you are looking for a good invoicing system. Its free and works great. Its easy to use and definitely worth a try. Review collected by and hosted on G2.com.

What problems is Tradeshift solving and how is that benefiting you?

Billing customers for the first time can be stressful, especially if you've never sent an invoice before. But this invoice was simple to fill out and send to the client. Looks professional and saves me time so I can focus on other aspects of my business. Review collected by and hosted on G2.com.

KC

Kimberly C.

VP of Operations

Computer Software

Small-Business (50 or fewer emp.)

8/19/2015

"Clean, simple, easy to navigate"

3.5/5

What do you like best about Tradeshift?

I like the ease of creating the invoices themselves. Review collected by and hosted on G2.com.

What do you dislike about Tradeshift?

I dislike the process I must go through to resend an invoice or receipt to a different email than the original was sent to. Review collected by and hosted on G2.com.

Recommendations to others considering Tradeshift:

We already have a system in place for our AR/AP needs, however one of our clients insisted that they could only pay us through TradeShift. While I think it's moving in the right direction - especially for larger companies that have more than one person handling accounts, our business of less than ten didn't feel the need to switch at this time. Review collected by and hosted on G2.com.

What problems is Tradeshift solving and how is that benefiting you?

Tracking who has paid, who hasn't paid and when are problems I've been solving for my business. The benefits of TradeShift that I've seen is the email notification that the client has started the payment process. That removes the need for me to "bug" them. Review collected by and hosted on G2.com.

ND

Nancy D.

Business Manager

Architecture & Planning

Small-Business (50 or fewer emp.)

8/19/2015

"Reduced AR Turnover"

4/5

What do you like best about Tradeshift?

Having an online portal to submit invoices is always preferred vs. snail mail or even email. Tradeshift makes it easy to reference a purchase order, enter the invoice details, then submit. I don't even have to upload backup. It's all handled via our purchase orders. Review collected by and hosted on G2.com.

What do you dislike about Tradeshift?

I would like to be able to filter my documents better. This may be a learning curve issue for me. I'm sure it can be done. Review collected by and hosted on G2.com.

AS

Adrian S.

SQL Developer / SQL DBA (CONTRACT)

Information Technology and Services

Small-Business (50 or fewer emp.)

8/19/2015

"Great concept, not so great execution."

2.5/5

What do you like best about Tradeshift?

This web-based app has a fresh, modern user interface (when it's working). Review collected by and hosted on G2.com.

What do you dislike about Tradeshift?

Quality control is sometimes lacking. Bugs in software updates occasionally stop the whole process. Review collected by and hosted on G2.com.

Recommendations to others considering Tradeshift:

Consider the alternatives. Review collected by and hosted on G2.com.

What problems is Tradeshift solving and how is that benefiting you?

The main business problem to be solved was getting paid for my services. Tradeshift was dictated by the NHS Shared Business Service (SBS - used by many of the NHS Trusts in the UK to process invoices), so I had no choice in the matter. At the end of the day, however, I did get paid (sometimes even on time). Review collected by and hosted on G2.com.