I was very impressed with the customer service at Tradeshift. I had a hard time figuring out how to successfully submit invoices at first, but the customer service representatives I spoke with were very helpful and clearly explained each step of the process.
I also like how you can check the status of invoices and see when payments are scheduled to process. Review collected by and hosted on G2.com.
It is difficult to figure out at first and the instructional pdf provided by Tradeshift does not explain clearly how to submit an invoice. Tutorial videos would certainly be helpful for first time users.
Although it has its perks, and perhaps I haven't used it enough, but Tradeshift does seem like more of a hassle than it is worth. Review collected by and hosted on G2.com.
